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Splunk Observability Cloud vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
60th
Ranking in Cloud Monitoring Software
43rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (45th), Cloud Cost Management (31st)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.3%, up from 1.5% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.3%
Turbo360 (Formerly Serverless360)0.7%
Other97.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The most valuable feature is dashboard creation."
"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"Initially, before Splunk, we had a long time to resolve issues. Now, with Splunk Observability Cloud, we will be able to solve them quickly and know exactly where the issue is."
"Splunk Observability Cloud has proven to be beneficial for our organization, helping improve operational performance and company resilience while reducing the costs of unplanned digital downtime."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
"The dashboards are the features of Splunk Observability Cloud that I appreciate the most, providing visual representation of all data and text, which has benefited my organization by speeding up people's jobs and allowing a place to monitor all logs, as there are usually thousands of entries coming in which can become very disorderly."
"Comparing to Cloud, Splunk Cloud, or any other solution, the most valuable feature of Splunk Observability Cloud is that it is entirely based on metrics."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."
"The deployment can be quite complex."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"The security could be better."
"There is room for improvement in the alerting system, which is complicated and has less documentation available."
"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"Splunk has been fairly expensive, but it has been predictable."
"Splunk APM is a very cost-efficient solution."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Splunk Observability Cloud is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The price of Splunk APM is less than some of its competitors."
"It is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Computer Software Company
26%
Financial Services Firm
13%
Comms Service Provider
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise50
No data available
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
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Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Serverless360
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Splunk Observability Cloud vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.