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Splunk Observability Cloud vs Turbo360 (Formerly Serverless360) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
106
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (2nd), Container Management (10th), Digital Experience Monitoring (DEM) (3rd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
70th
Ranking in Cloud Monitoring Software
34th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (47th), Cloud Cost Management (33rd)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.6%, up from 2.0% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud2.6%
Turbo360 (Formerly Serverless360)0.7%
Other96.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Detectors are a powerful feature."
"The other teams, the problems they had with the other monitoring tools, I feel have been solved with Splunk Observability Cloud to some extent, so that is going well so far."
"We haven't really experienced any glitches or bugs."
"I recommend Splunk Observability Cloud to other organizations because we are currently saving our engineers time by 20 to 30 percent, and for infrastructure alerting, we can use it to ensure that servers will not go down."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"Recently, Splunk Observability Cloud was used for monitoring our Kubernetes cluster; we have around 35 to 40 Kubernetes clusters, and when one of the pods was down we received an alert, investigated why the pod was failing, looked at the logs in Splunk Cloud, and were able to troubleshoot the issue and resolve it soon."
"It has been beneficial for our IT infrastructure."
"Customer service and technical support respond very quickly."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
 

Cons

"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."
"The solution should have more sensors regarding fiber intelligence for security measures."
"Splunk Observability Cloud's customer support could be better as I think response times are pretty slow compared to the Splunk Cloud product."
"The UI of Splunk Observability Cloud is one of the major issues; it's old and has been there for more than 10 years, acquired by other applications from other companies. It's time to reinvent how the UI is going to work with the AI modules and integrations, making it softer and cleaner."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The deployment can be quite complex."
"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."
"In terms of pricing, I have one issue with Splunk Observability Cloud; in a large-scale organization, it does not have features such as cost optimization or budgeting for observability spend."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
 

Pricing and Cost Advice

"The pricing is based on several factors, including the scale of deployment."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk Infrastructure Monitoring is an expensive solution."
"Splunk APM is a very cost-efficient solution."
"It is expensive."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk has been fairly expensive, but it has been predictable."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
19%
Comms Service Provider
15%
Financial Services Firm
14%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise9
Large Enterprise70
No data available
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
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Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
Serverless360
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Splunk Observability Cloud vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.