Splunk On-Call vs Zabbix comparison

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Splunk On-Call

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Executive Summary

We performed a comparison between Splunk On-Call and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Splunk, SolarWinds and others in IT Alerting and Incident Management.

To learn more, read our detailed IT Alerting and Incident Management Report (Updated: August 2026).

IT Alerting and Incident Management

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk On-Call

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th)

Zabbix

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

109

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (2nd), Cloud Monitoring Software (3rd)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk On-Call is designed for IT Alerting and Incident Management and holds a mindshare of 3.5%, down 4.5% compared to last year.
Zabbix, on the other hand, focuses on Network Monitoring Software, holds 3.6% mindshare, down 11.7% since last year.

IT Alerting and Incident Management Mindshare Distribution
Product	Mindshare (%)
Splunk On-Call	3.5%
PagerDuty Operations Cloud	7.6%
Opsgenie	5.8%
Other	83.1%

IT Alerting and Incident Management

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	3.6%
SolarWinds NPM	3.6%
PRTG Network Monitor	2.5%
Other	90.3%

Network Monitoring Software

Featured Reviews

Ramani Happy

Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.

Streamlined incident response has reduced downtime and improved on-call collaboration

A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since implementing Splunk On-Call, our mean time to acknowledge has dropped significantly, and we have fewer escalations to senior engineering for things that could have been caught earlier."

"We are very satisfied with the tool."

"My VP of Operations is ecstatic about the VictorOps product."

"Splunk On-Call has helped my organization to improve response times, reduce missed alerts, and coordinate teams more efficiently during incidents."

"The alert calling feature is the best because notifications are delivered via phone messages."

"The big benefit of using Splunk On-Call is that I know I have a high-performance team, but now I can really measure and prove it."

"Its the best solution of its type out there, you should go for it."

"It reduces the communication around CI/CD and production errors in about 90% of the cases and made our support tasks much easier."

More Splunk On-Call pros

"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."

"ZABBIX is an all-in-one monitoring solution and we don't need any other monitoring tool since we use ZABBIX."

"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."

"By using the solution, we moved from a reactionary approach to a proactive evaluation of our equipment/systems."

"The most valuable feature is network traffic monitoring."

"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."

"It is a great product; the SNMP protocol tracking feature is good, I really like how it tracks SNMP, and the alerts are also great."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

More Zabbix pros

Cons

"I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved."

"There could be improvements with communicating an incident or alert."

"The third-party configuration tool could be easier to use."

"Another example is that you cannot check the incidents created in VictorOps from the previous Friday."

"The only feature that we are currently waiting on right now is really kind of an annoyance factor: when we get on the timeline on the main dashboard, there’s an ACK All button."

"Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more dedicated for us."

"Should have more YouTube webinars."

"One area for improvement would be enhancing the mobile app experience."

More Splunk On-Call cons

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"The only issue I can note is that it's Linux-based, and Linux documentation is not the best."

"I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds."

"Zabbix is not suitable for large networks with 1,000+ nodes, due to PHP performance and Web GUI limitations"

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"The integration of the product is not so easy, especially when it comes to the application database."

More Zabbix cons

Pricing and Cost Advice

"The price of the solution could be less expensive."

"There are no licenses."

"Zabbix is an open-source tool, and it's free to use."

"It is a true open-source solution, so there are no licensing costs."

"We pay the subscription for support by year."

"We are using the free, open-source version."

"I use the tool's free version."

"This solution is open-source and free to use."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Retailer

14%

Construction Company

10%

Outsourcing Company

10%

Financial Services Firm

Comms Service Provider

11%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	35

Questions from the Community

What is your experience regarding pricing and costs for VictorOps?

I would say it is very affordable. I have compared Splunk On-Call internally with our own homemade solution. I have also compared it with other vendors such as PagerDuty, and it is really affordable.

What needs improvement with VictorOps?

I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved. I have already started to gather metrics from the tool and started to analyze that. I would...

What is your primary use case for VictorOps?

I am currently working with Splunk Cloud, but I could review Splunk Enterprise as well because it is fundamentally the same product but with hosting being on-premises instead. Splunk Enterprise, Sp...

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.

What is your primary use case for Zabbix?

I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.

PagerDuty Operations Cloud vs Splunk On-Call

Comparisons

Compared 17% of the time

Everbridge IT Alerting vs Splunk On-Call

Compared 13% of the time

Opsgenie vs Splunk On-Call

Compared 13% of the time

IBM Cloud Event Management vs Splunk On-Call

Compared 7% of the time

EthicsPoint vs Splunk On-Call

Compared 3% of the time

More Splunk On-Call Competitors

Nagios XI vs Zabbix

Compared 2% of the time

Checkmk vs Zabbix

Compared 2% of the time

PRTG Network Monitor vs Zabbix

Compared 2% of the time

SolarWinds NPM vs Zabbix

Compared 2% of the time

Centreon vs Zabbix

Compared 2% of the time

More Zabbix Competitors

Product Reports

Splunk On-Call

Download Splunk On-Call product report

Download Zabbix product report

Also Known As

VictorOps

No data available

Overview

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

IT Alerting and Incident Management