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SuperOps.ai vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SuperOps.ai
Ranking in Patch Management
23rd
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
Vicarius vRx
Ranking in Patch Management
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Vulnerability Management (28th), Risk-Based Vulnerability Management (11th)
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of SuperOps.ai is 1.4%, down from 2.7% compared to the previous year. The mindshare of Vicarius vRx is 2.4%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Vicarius vRx2.4%
SuperOps.ai1.4%
Other96.2%
Patch Management
 

Featured Reviews

Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.
OrenBen Shalom - PeerSpot reviewer
Information Security Manager at Pango
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are very good."
"Agent-based scanning is the most valuable feature."
"Since we started using Vicarius vRx, I have not had to worry about patching the software."
"Vicarius vRx has reduced our mean time to remediate vulnerabilities by 20%."
"The prioritization of the vulnerabilities and patches that we must apply immediately is valuable. The automation of the tasks allows us to spend less time in that area."
"I like that vRx is cloud-based. It protects the health of applications against zero-day threats."
"I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers."
"Patchless Protection helps protect us from vulnerabilities that may not yet have patches from the manufacturer. I've used it for a piece of software that we don't have a patch for. It monitors that software, analyzes it, and makes sure nothing nefarious is going on when it's vulnerable."
"vRx seemed to be user-friendly and very easy to use."
 

Cons

"I found some issues when I integrated the accounting software with Xero."
"They do have a search function for device names. They already have a list of all our devices, however, if I'm looking for something, sometimes the name does not come up at the top of the list."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software."
"We did some automation. We kicked off scheduled updates to update our systems, but it did not work. When we attempted to scale the product and update multiple systems, we ran into a lot of issues. We also ran into the issue of it creating double assets."
"Based on the request from our clients, it would be great to have an MDM solution. If they can manage vulnerabilities on mobile devices too, that would be great. Having scripting capabilities on mobile devices would be very useful. That was the request we had from lots of clients."
"I would like to see more network architecture elements with patches."
"Another complaint we've gotten is that the portal doesn't remember your username and password. You tell them your email, and it sends an invitation. You need to click that, and it takes you to a new portal, where you can finally log in. Maybe it's a security precaution, but it seems like a lot of extra steps to log in."
"Areas that need improvement include the CPU usage and the delay between sending updates and receiving feedback on their status."
"In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs."
 

Pricing and Cost Advice

"It is affordable."
"Vicarius vRx is reasonably priced."
"Vicarius vRx is priced competitively within the market."
"From a pricing perspective, Vicarius was cheaper compared to other competitors."
"Vicarius' pricing was reasonable compared to the other systems we evaluated."
"I am not sure how much it costs, but it would have saved us some costs."
"The pricing is fair."
"Vicarius vRx offers a competitive price point for the features it provides."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Comms Service Provider
13%
Performing Arts
10%
Healthcare Company
10%
Non Profit
12%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Vicarius vRx?
My experience with the pricing, setup cost, and licensing for Vicarius vRx is that this is very good and the best on the market.
What needs improvement with Vicarius vRx?
There are improvements needed for Vicarius vRx that I have not mentioned yet, specifically the reports need to be improved.
What is your primary use case for Vicarius vRx?
I started using Vicarius vRx primarily for vulnerability remediation and automations. My main use case for Vicarius vRx is application update and vulnerability fix. I use Vicarius vRx for vulnerabi...
 

Comparisons

 

Overview

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