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Symantec Messaging Gateway vs Trend Micro Email Security [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
AsadAli - PeerSpot reviewer
Soc Team Lead at Super Secure
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable and the performance is good."
"It has very good capabilities for managing malware."
"I've been using Messaging Gateway for ten years."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The feature that I like the best is the fingerprinting concept."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"It is mostly stable."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
"The performance is great, function checks for reputation, vaccine, and email systems are better than what is offered by other products, and the interface is really good."
"We were able to reduce the time by 30% in terms of detection and response around 40%."
 

Cons

"They really need to create a good package that competes with Microsoft."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"The solution takes up a lot of memory."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Where it is not available, as is the case with unstructured data, this product fails miserably."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"I have considered how Trend Micro Email Security [EOL] can be improved. The integration within Trend Micro environment is great, but if I want to integrate Trend Micro Email Security [EOL] with a third-party endpoint security solution, it is more challenging; if I am using Trend Micro production endpoint protection along with other Trend Micro-related solutions such as Trend Micro XDR, it works much better, but integrating with a third-party endpoint protection tool such as Microsoft Defender is different."
"The enterprise security feature needs improvement."
"The customer support for Trend Micro Email Security [EOL] is the most lagging point that I am currently experiencing."
"There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
 

Pricing and Cost Advice

"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Symantec Messaging Gateway’s pricing is very cheap."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The tool must improve its pricing."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"Trend Micro Email Security's pricing is reasonable."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The cost is about $6,000 for 300 users for one year."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
11%
Marketing Services Firm
6%
Government
6%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise6
Large Enterprise11
 

Questions from the Community

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What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
What is your primary use case for Trend Micro Email Security?
I work with Trend Micro Email Security as a customer, and I also worked with an integrator. I use Trend Micro Email Security to secure all access for all endpoints, for example, for enterprise or f...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: June 2026.
900,644 professionals have used our research since 2012.