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Symantec VIP Access Manager vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Access Management (17th)
Thales Authenticators
Ranking in Authentication Systems
11th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. The mindshare of Thales Authenticators is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Thales Authenticators2.2%
Symantec VIP Access Manager2.2%
Other95.6%
Authentication Systems
 

Featured Reviews

Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of integrating into an existing authentication system."
"It's a good tool. It's pretty straightforward."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The solution has helped to increase staff productivity by approximately a minute."
"I like the whole solution, and I would recommend it."
"It is easy to use."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Scalable and stable."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The solution is scalable and stable."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The technical support services are good."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"The solution has helped our organization by allowing all users to connect securely."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
 

Cons

"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Geofencing needs improvement."
"Our only issue was with user training. The additional challenge was not well received."
"Technical support is one of the worst problems."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"The stability could improve."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"I'd like to see integration with other platforms."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The solution should allow for support of multi-tenant architecture."
"Lacks integration with other platforms."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
"The solution should allow for support of multi-tenant architecture."
 

Pricing and Cost Advice

"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
13%
Comms Service Provider
10%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Symantec VIP
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Maine Medical Center, Aria S.p.A
Standard Chartered Bank (SCB)
Find out what your peers are saying about Symantec VIP Access Manager vs. Thales Authenticators and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.