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TeamViewer ONE vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TeamViewer ONE
Ranking in Patch Management
18th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (19th), Remote Monitoring and Management (RMM) (9th), Digital Experience Monitoring (DEM) (12th), Unified Endpoint Management (UEM) (14th)
Vicarius vRx
Ranking in Patch Management
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Vulnerability Management (28th), Risk-Based Vulnerability Management (11th)
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of TeamViewer ONE is 1.1%, up from 0.7% compared to the previous year. The mindshare of Vicarius vRx is 2.4%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Vicarius vRx2.4%
TeamViewer ONE1.1%
Other96.5%
Patch Management
 

Featured Reviews

Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.
OrenBen Shalom - PeerSpot reviewer
Information Security Manager at Pango
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even if I've had three computers connected it has been fairly stable."
"The fact that it's user-friendly and it has a chat option. These are my two favorite features."
"The most valuable feature of this solution is Remote Access; you can take control of the computer, walk through the process, resolve any issues, and let the other person know how you have fixed the problem."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"There are some great features."
"The product is secure."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"It is great for remote support; it works well, we can transfer files, or we can share the system with more than one person at the same time, it is easy to set up, the solution is stable and secure, and we haven't had an issue with the pricing."
"The prioritization of the vulnerabilities and patches that we must apply immediately is valuable. The automation of the tasks allows us to spend less time in that area."
"Third-party software patching is the most valuable feature."
"Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching."
"Agent-based scanning is the most valuable feature."
"The strongest advantage of Vicarius vRx is its intuitive interface, which requires minimal explanation or support, even for first-time users."
"I like that vRx is cloud-based. It protects the health of applications against zero-day threats."
"Vicarius vRx consolidates vulnerability discovery, prioritization, and remediation in a single platform."
"We can easily deploy patches for third-party applications. It automatically downloads the patches for you. You do not have to download them, upload them to the solution, and configure your own scripts or anything like that. It is all automatic."
 

Cons

"The solution is a little expensive."
"One of the defects that I have noticed with TeamViewer Remote Management is that if I am on a certain version and the person to whom I am connected is not on the same version, then it does not connect at times until I update the solution."
"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"Integration with other tools would be great. That would always be a bonus."
"I want TeamViewer Remote Management to incorporate more integrations."
"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."
"Using the solution’s remote connection causes some lagging issues."
"Based on the request from our clients, it would be great to have an MDM solution. If they can manage vulnerabilities on mobile devices too, that would be great. Having scripting capabilities on mobile devices would be very useful. That was the request we had from lots of clients."
"The patchless protection feature is currently difficult to understand and could be made more user-friendly."
"The multi-tenant portal has room for improvement."
"It would be beneficial if Vicarius vRx could implement smart tagging or suggest tags to create a group for these development tools, signifying that they should not be regularly updated."
"We are now in the process of trying to get our money back because the tool does not work."
"Areas that need improvement include the CPU usage and the delay between sending updates and receiving feedback on their status."
"Another complaint we've gotten is that the portal doesn't remember your username and password. You tell them your email, and it sends an invitation. You need to click that, and it takes you to a new portal, where you can finally log in. Maybe it's a security precaution, but it seems like a lot of extra steps to log in."
"The network device vulnerability scans can be improved. It would be helpful to be able to mitigate those vulnerabilities using SSH or SNMP to get those those updates out to those devices. I don't know if that is possible because it doesn't run an agent. But at the very least, having that CPE information relative to network devices would be incredibly helpful."
 

Pricing and Cost Advice

"My company uses the free version of TeamViewer Remote Management."
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"We pay a yearly licensing fee."
"Its price is a little high as compared to other solutions."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"I have used the free version of the solution."
"We pay for a yearly license."
"I am not sure how much it costs, but it would have saved us some costs."
"In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs. We have had some conversations with them regarding a smaller jump in the renewal cost."
"Vicarius vRx is reasonably priced."
"I know we got it for a very cheap price, and I now see why. It was very cheap. It was maybe 12,000 or 14,000 dollars."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
"I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay."
"The pricing is great because we are a reseller of the product. It is really up to us and Vicarius, and they are very easy to work with."
"The pricing was very reasonable and fair compared to other products. I liked that there was no tiered system. One price gave access to everything, which is nice. It is not something you get too often with enterprise IT."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
7%
Comms Service Provider
7%
Non Profit
12%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise3
 

Questions from the Community

What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
What is your experience regarding pricing and costs for Vicarius vRx?
My experience with the pricing, setup cost, and licensing for Vicarius vRx is that this is very good and the best on the market.
What needs improvement with Vicarius vRx?
There are improvements needed for Vicarius vRx that I have not mentioned yet, specifically the reports need to be improved.
What is your primary use case for Vicarius vRx?
I started using Vicarius vRx primarily for vulnerability remediation and automations. My main use case for Vicarius vRx is application update and vulnerability fix. I use Vicarius vRx for vulnerabi...
 

Also Known As

TeamViewer IoT
No data available
 

Overview

 

Sample Customers

Carey Paul Honda
Information Not Available
Find out what your peers are saying about TeamViewer ONE vs. Vicarius vRx and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.