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TeamViewer ONE pros and cons

Vendor: TeamViewer

4.2 out of 5

34 reviews
87% willing to recommend

Pros & Cons summary

TeamViewer ONE offers compatibility with various operating systems and cloud services such as AWS and Azure, allowing stable, simultaneous connections for efficient remote work and IT support. With features like file transfer, the solution is user-friendly, scalable, and secure but can be costly with licensing concerns. Compatibility issues and the need for better security and network stability highlight areas for improvement, along with enhanced integration capabilities and better customer service.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

TeamViewer ONE supports use across different operating systems and cloud platforms like AWS and Azure Cloud, providing efficient file transfer and data management.

Its remote management capabilities, including chat and file transfer, facilitate easy connection and communication between technicians and clients.

TeamViewer ONE is recognized for its stability and reliability, making it a trusted application for organizations.

Users appreciate its user-friendly interface and ease of setup, allowing for quick deployment and simple maintenance.

Valuable features include low-latency screen sharing and effective remote access, useful for IT service providers in problem-solving and system maintenance.

CONS

TeamViewer ONE has compatibility and version disparity issues that impede connections unless updated versions are used.

Its pricing is considered high when compared to competitors, with licensing costs being a concern for simultaneous multi-user access.

Security measures need improvement, particularly in areas of data transfer and overall security framework.

Users report stability issues that may arise from network problems and frequent version updates.

The audio system and remote connection experience lagging, which affects usability during remote sessions.

TeamViewer ONE Pros review quotes

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Dec 23, 2020

I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable.

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reviewer1538100

Systems Intern at a insurance company with 501-1,000 employees

Mar 25, 2021

We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.

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AA

Alexis Alarcón

IT Manager at a non-profit with 11-50 employees

Nov 8, 2021

It's considered a trusted application.

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Free Report: TeamViewer ONE Reviews and More

Learn what your peers think about TeamViewer ONE. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

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reviewer1563258

Senior Administrator at a tech vendor with 10,001+ employees

Dec 7, 2021

The most valuable feature is the remote management capabilities.

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reviewer1750902

Information Technology Technician Level 1 at a tech services company with 11-50 employees

Dec 21, 2021

TeamViewer Remote Management is very easy and very good for remote work.

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reviewer1463928

Principal Owner at a consultancy with self employed

Dec 22, 2021

There are some great features.

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reviewer1567812

Senior Manager, Information Technology at a university with 201-500 employees

Dec 23, 2021

One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly.

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EA

Head of Tourism Development at a tech services company with 51-200 employees

Dec 29, 2021

The most valuable feature is the ease of use. Using this solution enables us to get support easily.

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Chinthaka Kannangara

Network System Engineer at VSIS

Jan 28, 2022

The stability seems to be pretty good so far.

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AR

Abdelkader Raway

Works at a financial services firm with 51-200 employees

Feb 17, 2022

It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular.

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Show 10 more reviews (out of 34)

TeamViewer ONE Cons review quotes

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Dec 23, 2020

If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning.

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reviewer1538100

Systems Intern at a insurance company with 501-1,000 employees

Mar 25, 2021

The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions.

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AA

Alexis Alarcón

IT Manager at a non-profit with 11-50 employees

Nov 8, 2021

The solution is a bit expensive. It could be cheaper.

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Free Report: TeamViewer ONE Reviews and More

Learn what your peers think about TeamViewer ONE. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,797 professionals have used our research since 2012.

reviewer1563258

Senior Administrator at a tech vendor with 10,001+ employees

Dec 7, 2021

The security of the solution could be more secure.

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reviewer1750902

Information Technology Technician Level 1 at a tech services company with 11-50 employees

Dec 21, 2021

Sometimes you need more services and need to buy more, depending on if you need it short term or long term.

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reviewer1463928

Principal Owner at a consultancy with self employed

Dec 22, 2021

Integration with other tools would be great.

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reviewer1567812

Senior Manager, Information Technology at a university with 201-500 employees

Dec 23, 2021

Maybe TeamViewer could be improved with more scalability.

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EA

Head of Tourism Development at a tech services company with 51-200 employees

Dec 29, 2021

The security could be improved.

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Chinthaka Kannangara

Network System Engineer at VSIS

Jan 28, 2022

I'm not sure if the security is ideal. They could work to improve it.

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AR

Abdelkader Raway

Works at a financial services firm with 51-200 employees

Feb 17, 2022

The connectivity could improve.

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Show 10 more reviews (out of 34)

Product Categories

Product Categories

Remote Monitoring and Management (RMM)

Patch Management

Digital Experience Monitoring (DEM)

Unified Endpoint Management (UEM)

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Product Categories

Product Categories

Remote Monitoring and Management (RMM)

Patch Management

Digital Experience Monitoring (DEM)

Unified Endpoint Management (UEM)

Popular Comparisons

Popular Comparisons

NinjaOne vs TeamViewer ONE

Atera vs TeamViewer ONE

Kaseya VSA vs TeamViewer ONE

KACE Systems Management Appliance (SMA) vs TeamViewer ONE

ConnectWise RMM vs TeamViewer ONE

Datto Remote Monitoring and Management vs TeamViewer ONE

Azure Bastion vs TeamViewer ONE

Pulseway vs TeamViewer ONE

N-able N-sight Remote Monitoring & Management vs TeamViewer ONE

See all alternatives

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