Ivanti Autonomous Endpoint Management vs TeamViewer ONE comparison

Ivanti Autonomous Endpoint Management vs. TeamViewer ONE

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

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Mahmudul Hoque Khan

Lead Engineer at intelQong Technology

Automation has reduced repetitive endpoint maintenance and keeps our educational devices compliant

Every software has some drawbacks and cons. For Ivanti Autonomous Endpoint Management, I think the first improvement I would suggest is to simplify initial configuration. The process to make endpoint enrollment, device grouping, and configuration easier, particularly for organizations managing different categories of devices, would be helpful. If the initial configuration is simplified, better workflows for shared computers, labs, faculty workstations, and administrative devices would make it easier to apply different software and security policies without duplicating configuration. For my work, I would suggest one improvement that would make my experience with Ivanti smoother than before. I would want Ivanti to clearly explain the root cause when something fails, such as when a patch deployment or automated remediation fails. It shows the error code, but when we are doing a lot of work, it kind of makes a lot of hassle to read the documentation or ask an AI what kind of error it is facing. My recommendation here is to show the issue, show the full explanation of how it is working, where it failed, and show whether the issue can be safely resolved automatically without needing a third party. I think it needs a lot of improvement. First of all, centralized management and scalability can be improved, particularly the ability to manage endpoint configuration, which would be more helpful for my field of work. Regarding scalability, centralized deployment and policy enforcement can help maintain consistency across larger device fleets without configuring every endpoint individually. I think another improvement would be detailed failure diagnostics, flexible maintenance scheduling, controlled policy rollouts, and clearer reporting on whether the fix will cause any issues.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When comparing these two products, I prefer Intune."

"The mobile device management is very useful."

"On the cloud, you can manage everything; you can push policies, maintain patches, and maintain security because everything interacts on the cloud and a VPN is not required."

"The biggest benefit for me in Microsoft Intune is control; I can control my users and what they can do and enforce the policies that I want to enforce, and it is a great tool to control and put structure to take the organization to the place I want to take it."

"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."

"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."

"I would rate the overall solution as a 10."

"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."

More Microsoft Intune pros

"Ivanti Patch is far better than other solutions."

"Ivanti Autonomous Endpoint Management has positively impacted my organization because I used this tool in my previous project, and it is useful for security purposes."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"A positive impact of using Ivanti Autonomous Endpoint Management on my organization is the ability to perform mass updates in the environment, as today we are able to update hundreds of thousands of computers at once."

"I experience every day how the unified platform has really optimized IT and security operations processes since patch management automatically patches the vulnerabilities."

"Ivanti Autonomous Endpoint Management has positively impacted our organization by allowing us to reduce the volume of daily tasks."

"Ivanti Autonomous Endpoint Management has had a significant positive impact on my organization, particularly in reducing manual endpoint management efforts and moving from reactive support to proactive remediation."

More Ivanti Autonomous Endpoint Management pros

"The most recent enhancements are quite remarkable."

"TeamViewer Remote Management is very easy and very good for remote work."

"The most valuable feature is the ease of use, and using this solution enables us to get support easily."

"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."

"We use the product to communicate."

"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."

"The product is very stable."

"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."

More TeamViewer ONE pros

Cons

"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."

"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."

"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."

"One area where Microsoft Intune could be improved is troubleshooting, as it sometimes takes time to identify the exact cause when application deployments or policy assignments do not work as expected."

"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

More Microsoft Intune cons

"Regarding how Ivanti Neurons for UEM can be improved, the dashboard can be quite complex for first-time users and even small-scale organizations."

"In terms of improvements for Ivanti Neurons for UEM, the only challenge I face with EPM Endpoint Manager is in scanning network devices, as some devices appear without a serial number, which is an issue that takes more time since customers often require the serial number as a mandatory field."

"Ivanti Autonomous Endpoint Management can be improved by allowing me to drive optimization, proactive monitoring, and automatic information, which lets Ivanti detect and resolve endpoint issues faster with less manual intervention."

"In terms of areas for improvement, we have a lot of problems with the console. After they do upgrades, there are always some issues; they probably do not beta test enough."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"We have had problems with integration with some third-party tools requiring additional configuration and testing."

"Ivanti Neurons for UEM could be improved by providing training on the dashboard, which could help users understand better how they can get more out of the platform."

"Reporting needs improvement. It is not very useful and lacks depth."

More Ivanti Autonomous Endpoint Management cons

"The licensing model is restrictive. Even if you have a license, it's hard to use it."

"The main issue with the solution is the stability problem arising from network issues."

"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."

"The solution’s stability could be improved."

"I prefer to use AnyDesk. I actually uninstalled TeamViewer."

"The solution is a little expensive."

"I want TeamViewer Remote Management to incorporate more integrations."

"Integration with other tools would be great. That would always be a bonus."

More TeamViewer ONE cons

Pricing and Cost Advice

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"Microsoft Intune is available for individual purchase at a low per-device cost."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."

"Microsoft Intune is not cost-effective as a standalone product."

"While Microsoft charges for actual usage, it lacks discount options."

More Microsoft Intune pricing and cost advice

"My impression is that MobileIron is very expensive."

"The solution is affordable."

"The license can get expensive if you have a lot of nodes."

"The price of MobileIron UEM is very good."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is expensive compared to other products."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"My company uses the free version of TeamViewer Remote Management."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

"There are no charges to be paid for the solution since I use it for personal use."

"The solution's license is expensive."

"I have used the free version of the solution."

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"It is a licensed product."

"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."

More TeamViewer ONE pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

10%

Computer Software Company

Comms Service Provider

12%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	195
Midsize Enterprise	64
Large Enterprise	190

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	12
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?

The overall experience with pricing and licensing was good. The transparent pricing based on the number of managed en...

What needs improvement with Ivanti Neurons for UEM?

One challenge we've found here regarding handling problems with Ivanti Autonomous Endpoint Management is actually the...

What is your primary use case for Ivanti Neurons for UEM?

My main use case for Ivanti Autonomous Endpoint Management is opening and managing tickets for the IT area. My team p...

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Ivanti Autonomous Endpoint Management

Download Ivanti Autonomous Endpoint Management product report

Ivanti Autonomous Endpoint Management report

TeamViewer ONE

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM

TeamViewer IoT

Interactive Demo

Demo not available

Microsoft

Ivanti

Demo not available

TeamViewer

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.

Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.

What are the most important features?

AI-powered Automation: Reduces manual work through intelligent automation.
Centralized Management: Unified control of devices from a single interface.
Real-time Visibility: Instant access to device status and operations.
Efficient Patch Management: Prioritizes and automates patch deployments.
Neurons Bots: Automates complex IT processes, enhancing efficiency.

What benefits or ROI should users look for?

Time Savings: Automation reduces manual task duration significantly.
Improved Compliance: Ensures security protocol adherence with ease.
Streamlined Operations: Centralized management simplifies IT workflows.
Enhanced Security: Effective patch management reduces vulnerability risks.
Device Health Monitoring: Supports continuous oversight of device status.

In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.

Ivanti

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Frontier Airlines

Carey Paul Honda

Ivanti Autonomous Endpoint Management vs. TeamViewer ONE