NinjaOne vs TeamViewer ONE comparison

NinjaOne and TeamViewer are both solutions in the Remote Monitoring and Management (RMM) category. NinjaOne is ranked #1 with an average rating of 8.6, while TeamViewer is ranked #9 with an average rating of 9.0. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 87% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 24, 2026

In the realm of remote management and access solutions, NinjaOne and TeamViewer ONE compete prominently. NinjaOne appears to have an advantage in comprehensive endpoint management, while TeamViewer ONE excels in ease of use for remote access.

Features: NinjaOne offers robust remote management, custom script creation, and comprehensive device management, providing a user-friendly SaaS model. TeamViewer ONE is known for its simple remote access capabilities, stable performance, and an effective chat feature.

Room for Improvement: Users of NinjaOne seek improved support responsiveness, better third-party software patching, and enhanced mobile app features. TeamViewer ONE could improve in security, licensing flexibility, and needs to address compatibility issues and occasional connection stability problems.

Ease of Deployment and Customer Service: NinjaOne primarily utilizes Public Cloud with options for Private and Hybrid Cloud, receiving high praise for its customer service despite occasional slow responses. TeamViewer ONE emphasizes On-premises setups and offers swift and responsive support.

Pricing and ROI: NinjaOne is valued for its negotiable pricing and quick ROI, especially beneficial for small businesses. TeamViewer ONE, while offering a free version, is sometimes viewed as costly and draws concern regarding its need for a more flexible licensing model.

To learn more, read our detailed NinjaOne vs. TeamViewer ONE Report (Updated: May 2026).

Buyer's Guide

NinjaOne vs. TeamViewer ONE

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."

"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."

"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."

"Intune's feature that I have found most valuable is its auto-pilot feature."

"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."

"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"

"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

More Microsoft Intune pros

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The software's automation tools have solved critical deployment problems for small businesses."

"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."

"Good at managing updates and for remote support."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The most valuable feature we have found currently is probably patch management."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

More NinjaOne pros

"It's easy to use and maintain."

"It's stable and reliable."

"The most valuable feature is the remote management capabilities."

"The most valuable feature is the ease of use, and using this solution enables us to get support easily."

"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."

"If I want to access software or a PC in my office when I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely."

"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."

"The fact that it's user-friendly and it has a chat option. These are my two favorite features."

More TeamViewer ONE pros

Cons

"I have realized that while it provides a lot of granular control on Windows devices, it has comparatively less functionality for Mac."

"Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups."

"The technical support could be improved."

"Technical support is not that great."

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."

"Integration with Mac devices requires some improvement."

"There were several bugs with stability."

"When I started learning Microsoft Intune, I struggled because it was not straightforward; everything is in forms and it takes time to understand. The UI is extremely bad; it has a lot of overlapping elements and is confusing in many senses."

More Microsoft Intune cons

"Customer support is active and proactive, but not reachable 24/7, which is an issue."

"The network monitoring needs to be improved."

"NinjaOne's reporting module is cumbersome."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The NinjaOne distribution server is highly dependent on an active directory."

"The graphical user interface could be improved."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"The ticketing system in NinjaOne is not the best."

More NinjaOne cons

"When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy."

"The main issue with the solution is the stability problem arising from network issues."

"My team needs full remote support plus more security when transferring data, so TeamViewer Remote Management isn't the best solution for the company."

"There are some challenges with compatibility."

"AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more."

"The licensing model is restrictive. Even if you have a license, it's hard to use it."

"There have been some delays in the past due to unstable internet connection."

"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."

More TeamViewer ONE cons

Pricing and Cost Advice

"Microsoft Intune is not cost-effective as a standalone product."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"While Microsoft charges for actual usage, it lacks discount options."

"Microsoft Intune is available for individual purchase at a low per-device cost."

"It's reasonable. They're not giving it away, but it's reasonable."

More Microsoft Intune pricing and cost advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We got a pretty good deal. It was fairly affordable."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The product's pricing depends on the number of PCs or devices."

More NinjaOne pricing and cost advice

"There are no charges to be paid for the solution since I use it for personal use."

"The solution's license is expensive."

"It is a licensed product."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"Users need to pay a yearly license for TeamViewer Remote Management."

"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

More TeamViewer ONE pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Comms Service Provider

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

16%

Manufacturing Company

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...

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What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

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What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

See all answers

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

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Buyer's Guide

NinjaOne

June 2026

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Buyer's Guide

TeamViewer ONE

May 2026

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer IoT

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Status Pros, Mitchell and Company

Carey Paul Honda

Buyer's Guide

NinjaOne vs. TeamViewer ONE

May 2026

Free Report: NinjaOne vs. TeamViewer ONE

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