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NinjaOne vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
NinjaOne
Ranking in Remote Access
8th
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (12th), Server Monitoring (2nd), IT Service Management (ITSM) (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Autonomous Endpoint Management (1st)
TeamViewer ONE
Ranking in Remote Access
19th
Ranking in Unified Endpoint Management (UEM)
14th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th), Patch Management (18th), Digital Experience Monitoring (DEM) (12th)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mobile device management is most valuable."
"As the solution is a software as a service, the scalability is unlimited."
"Intune is the best tool going forward because everyone is moving to the cloud."
"I can control applications, and I can secure applications by using the MAM policy, which is very effective and very helpful in protecting our users' data on mobile devices such as iPhones and Android phones."
"Microsoft Intune is the best solution available; we can connect with any device and handle all queries, which sets it apart from other tools available in the market."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"Since the introduction of Microsoft Intune, we have had the problem completely taken care of."
"The software's automation tools have solved critical deployment problems for small businesses."
"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The most important aspect of this tool is the security it provides our company."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer."
"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."
"Even if I've had three computers connected it has been fairly stable."
"The remote access is most valuable."
"We use the product to communicate."
"The most valuable feature of this solution is Remote Access."
"It's considered a trusted application."
"The most recent enhancements are quite remarkable."
 

Cons

"Technical support is not that great."
"The synchronization could be improved."
"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."
"The configuration could be better by consolidating options and making it simpler."
"If your MDM has to be really specific, perhaps Intune is not the better option."
"There could be more competent processes and improvements in the policy space."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"I think if you have the money and want something more stable, you should go for AirWatch. I don't think Microsoft is offering the same stability as VMware at this point."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"One area where I think NinjaOne could improve is in reporting and customization."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"NinjaOne's reporting module is cumbersome."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."
"Integration with other tools would be great. That would always be a bonus."
"My team needs full remote support plus more security when transferring data, so TeamViewer Remote Management isn't the best solution for the company."
"One feature to add would be a mobile remote feature."
"The licensing model is restrictive. Even if you have a license, it's hard to use it."
"I would like to see better pricing, more customization, and increased automation."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"The security of the solution could be more secure."
"The security could be improved."
 

Pricing and Cost Advice

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Microsoft licenses are costly."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Intune is included in the Microsoft 365 licensing package that we have."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The purchase of the product was handled by someone else."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"Its pricing is great."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"The solution's license is expensive."
"Its price is a little high as compared to other solutions."
"My company uses the free version of TeamViewer Remote Management."
"There are no charges to be paid for the solution since I use it for personal use."
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"Addition services could be lower priced."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
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Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
920,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
7%
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Status Pros, Mitchell and Company
Carey Paul Honda
Find out what your peers are saying about NinjaOne vs. TeamViewer ONE and other solutions. Updated: October 2026.
920,574 professionals have used our research since 2012.