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TeamViewer ONE vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
TeamViewer ONE
Ranking in Remote Access
21st
Ranking in Unified Endpoint Management (UEM)
14th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th), Patch Management (18th), Digital Experience Monitoring (DEM) (12th)
Workspace ONE UEM
Ranking in Remote Access
10th
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th)
 

Mindshare comparison

As of September 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.3%, down from 29.8% compared to the previous year. The mindshare of TeamViewer ONE is 1.2%, up from 0.3% compared to the previous year. The mindshare of Workspace ONE UEM is 9.1%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.3%
Workspace ONE UEM9.1%
TeamViewer ONE1.2%
Other71.4%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its overall integration into Microsoft 365 is great."
"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."
"We saw a strong return on investment with Microsoft Intune, as it reduced the time spent on device provisioning, software deployment, and security policy management through automation and centralized control while also enabling faster onboarding for new devices, improved compliance management, and lower operational overhead for the IT team by reducing the need for manual device configuration and support."
"The solution offers very good integration with broader enterprise systems and allows companies to capitalize on costs, especially if they are a Microsoft shop."
"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."
"What I have found most useful in Microsoft Intune is creating an environment where customers or clients need someone to work immediately with an out-of-box experience."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"It works well if you have a Microsoft environment."
"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."
"If I want to access software or a PC in my office when I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely."
"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."
"The product is secure."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer."
"Transferring files and viewing data work well with TeamViewer Remote Management."
"The initial setup of TeamViewer Remote Management is very simple."
"It has good stability."
"The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal."
"It makes us more efficient in managing these devices, in lieu of not having it, that's for sure."
"It's a large enterprise platform that offers many tools."
"The solution has proven to be very stable."
"The remote management and location capabilities are good."
"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view."
"Workspace One is a product that I strongly recommend."
 

Cons

"Intune is not the most user-friendly mobile device management platform available."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"The solution could improve by having better integration with Apple."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Automations in Microsoft Intune can be more elaborated; KQL (Kusto Query Language) is available, but if multiple automation options were readily available, which would include PowerShell, KQL, JSON, and different interpreters like VS Code or Python readily available from Microsoft Intune, it would help administration and management much better."
"However, I dislike how it lags sometimes. I cannot work on multiple processes at the same time."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session."
"The security could be improved."
"The solution is a bit expensive. It could be cheaper."
"The connectivity could improve."
"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."
"When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy."
"There have been some delays in the past due to unstable internet connection."
"The solution’s stability could be improved."
"The setup was very difficult. It was not as easy as I had expected."
"We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"Support is probably the main challenge that we have. Their support was not very good."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
"VMware should develop an integrated platform for their security products to give a singular integrated and holistic view of the devices covered by different security products whether Workspace One or Carbon Black."
"I rate it at seven out of 10 because it doesn't fit perfectly into our framework."
"The initial setup is a bit complex."
 

Pricing and Cost Advice

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"While Microsoft charges for actual usage, it lacks discount options."
"The purchase of the product was handled by someone else."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"We pay for a yearly license."
"I have used the free version of the solution."
"Addition services could be lower priced."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"It is a licensed product."
"My company uses the free version of TeamViewer Remote Management."
"Users need to pay a yearly license for TeamViewer Remote Management."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"While it is not inexpensive in terms of price, it is definitely worth it."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
16%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TeamViewer IoT
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Carey Paul Honda
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about TeamViewer ONE vs. Workspace ONE UEM and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.