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Pulseway vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Remote Monitoring and Management (RMM)
13th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (51st), Server Monitoring (19th)
TeamViewer ONE
Ranking in Remote Monitoring and Management (RMM)
9th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (21st), Patch Management (18th), Digital Experience Monitoring (DEM) (12th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of September 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Pulseway is 3.0%, up from 1.4% compared to the previous year. The mindshare of TeamViewer ONE is 4.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
TeamViewer ONE4.5%
Pulseway3.0%
Other92.5%
Remote Monitoring and Management (RMM)
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"The setup is simple."
"So this solution allows for 24/7 support and is very handy."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"They provide a lot of features; it's good and easy software."
"The solution has great workflow and server modules."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"We use the product to communicate."
"I like that we can get a remote desktop view and even full control over remote machines for communication and troubleshooting, and we can make calls or chat over the applications, which are all quite helpful."
"The initial setup of TeamViewer Remote Management is very simple."
"The most valuable feature is the remote management capabilities."
"We did call technical support once and they were very helpful and responsive."
"The initial setup of TeamViewer Remote Management is very simple."
 

Cons

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"They have good technical support but it's not excellent."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"There are some bugs or glitches."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"The price for the license could be improved, as well as the setup could be easier."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"VPN connection is an area with shortcomings that need improvement in the solution."
"I would like to see better pricing, more customization, and increased automation."
"The connectivity could improve."
"The solution’s stability could be improved."
"The licensing model is restrictive. Even if you have a license, it's hard to use it."
"I'm not sure if the security is ideal. They could work to improve it."
 

Pricing and Cost Advice

Information not available
"It is a licensed product."
"We pay for a yearly license."
"I have used the free version of the solution."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"Users need to pay a yearly license for TeamViewer Remote Management."
"There are no charges to be paid for the solution since I use it for personal use."
"The solution's license is expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Outsourcing Company
16%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Carey Paul Honda
Find out what your peers are saying about Pulseway vs. TeamViewer ONE and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.