TeamViewer vs TeamViewer ONE comparison

TeamViewer and TeamViewer ONE are both solutions in the Remote Monitoring and Management (RMM) category. TeamViewer is ranked #3 with an average rating of 8.7, while TeamViewer ONE is ranked #9 with an average rating of 9.0. Additionally, 93% of TeamViewer users are willing to recommend the solution, compared to 87% of TeamViewer ONE users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 24, 2026

TeamViewer and TeamViewer ONE are leading tools in the remote access and support category. TeamViewer appears to have an upper hand in pricing, offering more budget-friendly options that users find appealing.

Features: TeamViewer provides easy screen sharing, reliable remote control capabilities, and customizable user access. TeamViewer ONE stands out with cloud-based accessibility, seamless integration with other software, and enhanced video conferencing tools.

Room for Improvement: TeamViewer could enhance its scalability features and user interface for better navigation. TeamViewer ONE may benefit from improving its cost structure and simplifying some advanced configuration settings.

Ease of Deployment and Customer Service: Both TeamViewer and TeamViewer ONE offer straightforward deployment processes with comprehensive user guides. Customer service is accessible and responsive, ensuring users receive necessary support promptly.

Pricing and ROI: TeamViewer offers competitive pricing, making it more affordable for many users. Though TeamViewer ONE's pricing might be higher due to its cloud infrastructure reliance, both solutions provide substantial ROI by boosting workflow efficiency and cutting travel costs.

To learn more, read our detailed TeamViewer vs. TeamViewer ONE Report (Updated: June 2026).

Buyer's Guide

TeamViewer vs. TeamViewer ONE

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compliance and the policies that can be set are the most valuable features."

"It significantly reduces the overhead associated with providing support."

"When comparing Microsoft Intune to Jamf, Microsoft Intune is superior."

"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."

"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."

"Microsoft Intune policies, remote wipe, and using corporate and private profiles are valuable features, but MFA is the most valuable feature as it ensures that the end user is authentic."

"Intune is a very good product and everything is cloud-based, and it provides a very simple unified platform to manage everything from the single management console."

"We have seen a clear ROI with Microsoft Intune; time saved has reduced device setup from three to five hours to thirty minutes, and there is a workload reduction of around twenty to thirty percent less manual effort from the IT team."

More Microsoft Intune pros

"The dashboards they have are good."

"The most valuable feature of TeamViewer is the ability to remote into another device."

"The most valuable feature of TeamViewer is user-friendliness."

"I can control any customer's PC right from my computer with ease."

"The implementation process is simple."

"The most valuable feature has been the ability to give control to others for support purposes."

"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."

"We have a lot of remote offices, and without the ability to remotely control the computers at these properties, my job would be much more difficult to perform."

More TeamViewer pros

"The remote access is most valuable."

"The most valuable feature is the ease of use, and using this solution enables us to get support easily."

"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."

"It is user-friendly for opening my server or PC."

"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."

"The stability seems to be pretty good so far."

"The product is very stable."

"The fact that it's user-friendly and it has a chat option. These are my two favorite features."

More TeamViewer ONE pros

Cons

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."

"Microsoft Intune could be faster with client to server communication. Whenever I push something, it takes time; sometimes it takes more than one hour to deploy on the Windows side."

"Yes, there are a couple of issues with stability."

"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."

"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."

"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."

"There should be more focus on mobile device security and integration."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

More Microsoft Intune cons

"The only thing I wish for is a better price for small users."

"The solution could be improved by enhancing the use of the mobile version to be used on phones."

"Oftentimes, the session window blocks view of the system tray. I’d like to be able to minimize it or move it."

"The support could improve their speed."

"Sometimes when I am in a low network area, I face issues with connectivity while using TeamViewer, so definitely in that scenario, it should operate better over low networks."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"The stability of TeamViewer is good, but it could be better."

"The costs of the licenses are huge."

More TeamViewer cons

"My team needs full remote support plus more security when transferring data, so TeamViewer Remote Management isn't the best solution for the company."

"Maybe TeamViewer could be improved with more scalability."

"The connectivity could improve."

"Integration with other tools would be great. That would always be a bonus."

"The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session."

"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."

"The licensing model is restrictive. Even if you have a license, it's hard to use it."

"I prefer to use AnyDesk. I actually uninstalled TeamViewer."

More TeamViewer ONE cons

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"It's affordable for the protection it gives. There are no additional costs."

More Microsoft Intune pricing and cost advice

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"We're using the free version. We do not pay any licensing fees."

"We are using the standard free version of TeamViewer."

"We are using the free version of TeamViewer."

"There is no license needed to use TeamViewer."

"There is a free and paid version of this solution. I am currently using the free version."

"It would be nice if it is cheaper."

More TeamViewer pricing and cost advice

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"The solution's license is expensive."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

"There are no charges to be paid for the solution since I use it for personal use."

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"Its price is a little high as compared to other solutions."

"It is a licensed product."

"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."

More TeamViewer ONE pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Manufacturing Company

11%

Construction Company

10%

Computer Software Company

Outsourcing Company

Financial Services Firm

14%

Outsourcing Company

12%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	193
Midsize Enterprise	61
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...

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What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

See all answers

What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

See all answers

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

See all answers

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Compared 3% of the time

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Compared 3% of the time

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Compared 16% of the time

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ConnectWise RMM vs TeamViewer ONE

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

TeamViewer

July 2026

Download TeamViewer product report

Buyer's Guide

TeamViewer ONE

July 2026

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TeamViewer Tensor

TeamViewer IoT

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Carey Paul Honda

Buyer's Guide

TeamViewer vs. TeamViewer ONE

June 2026

Free Report: TeamViewer vs. TeamViewer ONE

Find out what your peers are saying about TeamViewer vs. TeamViewer ONE and other solutions. Updated: June 2026.

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