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TeamViewer vs Webex Meetings with AT&T comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TeamViewer
Ranking in Virtual Meetings
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Remote Access (1st), Remote Monitoring and Management (RMM) (5th)
Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of TeamViewer is 3.9%, down from 5.7% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
TeamViewer3.9%
Webex Meetings with AT&T1.7%
Other94.4%
Virtual Meetings
 

Featured Reviews

Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.
MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Stable connection and user-friendly interface; valuable technical support
I mostly use this solution for meetings, interviews, or technical discussions The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable. The features I think can be improved are integrations with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone is looking for a remote connection and support solution, this is a good choice."
"We have a lot of remote offices, and without the ability to remotely control the computers at these properties, my job would be much more difficult to perform."
"TeamViewer Business has positively impacted my organization by helping us resolve critical issues within the four-hour SLA contracts we have with clients, avoiding penalties associated with delays."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"TeamViewer is stable."
"The implementation is quite straightforward."
"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."
"TeamViewer Business has positively impacted our organization by reducing the time of the TAT for resolving issues for end users, which has really helped us."
"Installation was straightforward."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"Having Webex has been crucial for maintaining our training programs during COVID."
"It made it simple for users to join, work together, and share screens."
 

Cons

"You can improve the file size of TeamViewer as it is too large."
"Voice communication and screen communication or face-to-face communication could be improved."
"Sometimes when I am in a low network area, I face issues with connectivity while using TeamViewer, so definitely in that scenario, it should operate better over low networks."
"It needs to have proper authentication."
"The costs of the licenses are huge."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The solution could include more AI (Artificial Intelligence)."
"The solution could have better scalability."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It would be nice if there were more integrations available."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It could be more secure."
 

Pricing and Cost Advice

"We are not using the solution for commercial use therefore it is free to use."
"We use the free version of TeamViewer."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"We are using the free version of TeamViewer."
"The cost is in the thousands of dollars per year."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
No data available
 

Questions from the Community

Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...
Ask a question
Earn 20 points
 

Also Known As

TeamViewer Tensor
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Information Not Available
Find out what your peers are saying about TeamViewer vs. Webex Meetings with AT&T and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.