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Thales Authenticators vs UserLock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Thales Authenticators
Ranking in Authentication Systems
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
29th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (34th)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Thales Authenticators is 1.9%, down from 2.3% compared to the previous year. The mindshare of UserLock is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Thales Authenticators1.9%
UserLock1.1%
Other97.0%
Authentication Systems
 

Featured Reviews

Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of SafeNet Authentication Manager is authentication."
"The technical support services are good."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The solution is scalable and stable."
"The solution has helped our organization by allowing all users to connect securely."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"The stability could improve."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The solution should allow for support of multi-tenant architecture."
"I'd like to see integration with other platforms."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"Thales is more expensive than its competitors."
"There is an annual licensing fee."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
12%
Outsourcing Company
9%
Construction Company
8%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
No data available
 

Overview

 

Sample Customers

Standard Chartered Bank (SCB)
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Thales Authenticators vs. UserLock and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.