No more typing reviews! Try our Samantha, our new voice AI agent.

Tray.io vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tray.io
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Process Automation (55th), Cloud Data Integration (30th), Low-Code Development Platforms (74th), Integration Platform as a Service (iPaaS) (24th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
914
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Tray.io is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 1.5%, up 0.4% compared to last year.
UiPath Platform, on the other hand, focuses on Agentic Automation, holds 22.1% mindshare, down 29.3% since last year.
Integration Platform as a Service (iPaaS) Mindshare Distribution
ProductMindshare (%)
Tray.io1.5%
Boomi iPaaS8.0%
MuleSoft Anypoint Platform6.7%
Other83.8%
Integration Platform as a Service (iPaaS)
Agentic Automation Mindshare Distribution
ProductMindshare (%)
UiPath Platform22.1%
Microsoft Power Automate21.4%
Automation Anywhere17.6%
Other38.9%
Agentic Automation
 

Featured Reviews

SS
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
Marketing A/B tests have gained deeper insights from user behavior and unified global reporting
The best features Tray.io offers include excellent visualization capabilities and a dashboard, which stand out to me the most. I appreciate that it is very easy to convert the data we receive from Tray.io into dashboards from Power BI, which is extremely useful. I would also appreciate if in the future Tray.io provides a way to natively convert the data to Tableau. Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once. As a multinational and very large company, it is definitely beneficial that those of us in the UK can use the same format that colleagues use in India, and the entire data architecture is framed within a trusted system from an established organization. As far as I know, Tray.io has been operating for the last 12 years, making it a very reliable system.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Tray.io has positively impacted my organization by reducing the amount of redundant tasks that our team performs by approximately 80%, and the numbers are quite significant with the workflows alone, as we are working towards creating and utilizing AI within these workflows as well."
"Tray.io has positively impacted my organization by helping us keep our internal database and this third-party service in sync, and it has really helped us automate a lot of that work because it is fairly straightforward to maintain and develop."
"Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once."
"UiPath has saved us costs; it's thousands of documents per day that we're OCRing and that reduces it to around five to ten minutes per document, freeing up our agents to focus on more valuable work instead of reading through document after document."
"There are a lot of powerful box components with the possibilities of creating your own."
"So far, I highly recommend UiPath."
"We anticipate an immediate return as soon as these are in production based on the countless hours that will be saved from people's workdays."
"I think there's some scalability to UiPath that's going to make everything pretty convenient and easy to use."
"Stability-wise, it's really good. When it comes to backend automation, it's amazing."
"UiPath has improved my organization in many ways, helping us automate mundane and repetitive tasks, saving us lots of time, enhancing productivity, and reducing the error rate so we can complete our tasks as per client requirements."
"The most valuable feature is the simplicity of the Studio software."
 

Cons

"One way Tray.io could be improved, especially for people coming in with no real coding experience, is with more comprehensive error messages."
"As our product got more complex, we needed to add more and more complexity to Tray.io in terms of our setup, and that is when the benefits of it being no-code or low-code started to pale in comparison to the cost of making everything slightly more complicated."
"I have found that the error management in my main use case with Tray.io is not as effective as we would prefer."
"They could make it more user-friendly."
"We went for the big wins with automations that would return a lot of resource hours, however, in hindsight, we should have brought in partners to track down and develop various use cases for automation."
"Computational text recognition has room for improvement as it is not 100 percent accurate."
"At this point, debugging, for me, is lacking the ability to edit on the go."
"We are facing a major challenge in front of us. The invoice automation can only be done when the invoices are on the website."
"Sometimes, the company's processes are very complex, and it's very hard to implement UiPath."
"Debugging features need improvement maybe by providing a process and variable alteration abilities during the debug execution."
"Unattended robot costs are high. For example, a company that is not too big, because they have to pay in dollars, may suffer because conversion rates are high."
 

Pricing and Cost Advice

Information not available
"Unattended bots are more valuable than attended bots."
"I would rate the cost of UiPath eight out of ten with ten being the most expensive."
"UiPath is a little more costly than competing solutions such as Automation Anywhere."
"UiPath's cost can be prohibitive, and the sheer number of licensing options they offer makes it difficult to choose the right one, creating a confusing selection process."
"UiPath has several modules that we would like to use. They will enhance our installation, but they are very costly."
"Its price is fair. We have no problem. It is good."
"It is based on the use case. If the use case needs several bots, it gets expensive."
"It's the same as what you would see on any of their list prices. There is also a corporate discount because of scale. Overall, we think it was a competitive price offering. They were the cheapest out of the three, so that's why we went with them."
report
Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
885,837 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
16%
Computer Software Company
12%
Outsourcing Company
9%
Comms Service Provider
8%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise143
Large Enterprise669
 

Questions from the Community

What needs improvement with Tray.io?
It was not always easy to test our changes in Tray.io. In a software engineering context, you might imagine there being different branches and different environments to make changes where you can m...
What is your primary use case for Tray.io?
We run automation workflows with Tray.io to take data from our internal databases and update a third-party software that we use. Specifically, my company offers digital trade credit, and we use tha...
What advice do you have for others considering Tray.io?
I think in general it has been a positive experience with Tray.io, and while there are areas where it can be improved, overall it is a good product. I rate Tray.io a seven out of ten.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Copper, DigitalOcean, Udemy, AdRoll, FICO, Outreach
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Microsoft, Salesforce, Boomi and others in Integration Platform as a Service (iPaaS). Updated: March 2026.
885,837 professionals have used our research since 2012.