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Trellix Endpoint Detection and Response (EDR) vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 0.9%, down from 1.2% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Trellix Endpoint Detection and Response (EDR)0.9%
Zscaler Client Connector0.6%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Duncan  Kims - PeerSpot reviewer
Business Development Manager at a retailer with 10,001+ employees
Advanced detection has reduced targeted attacks and builds daily confidence in our defenses
Trellix Endpoint Detection and Response (EDR) has a very low false positive rate compared to other products, thus increasing the SOC efficiency in how my team relies on the solution day-to-day.With the best features Trellix Endpoint Detection and Response (EDR) offers, ease of SOAR integration helps to automate the IOC distribution, and our security team and management trust the product. Advanced detection capabilities ensure that targeted attacks will be detected and blocked before they arrive at our network. SOAR integration has assisted our security team and management in trusting the product.
DA
IT Support Admin at Kuehne & Nagel Inc.
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"The initial setup is pretty easy."
"I've found the solution to be highly scalable for enterprises."
"We can visualize and control the activities in the environment from anywhere."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"The level of security I get for my endpoints and servers is extremely valuable."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"Trellix Endpoint Detection and Response (EDR) has positively impacted our organization by improving overall efficiency, overall detection and response capabilities, and the capability to improve threat detections as well as the overall efficiency, time utilized, resource management, and analytic use cases review, significantly enhancing the business functionality."
"This is a stable product."
"The product is user-friendly."
"Trellix Endpoint Detection and Response (EDR) offers endpoint protection and helps collect information while also allowing users to investigate malicious files in an IT environment...It is a stable solution...It is a scalable solution."
"Trellix Endpoint Detection and Response (EDR) scores highly because of its sheer depth of endpoint visibility, the precision of its behavior-based detection, and the massive time savings we get from its AI-guided investigations."
"Trellix Endpoint Detection and Response (EDR) is valuable because we have a Wide Area Network with many sites, and the EDR is cross-site since it is installed and managed from the cloud."
"When Trellix detects some threats, the device is isolated in a quarantine zone for examination."
"It relies on external systems for detection and then asks the endpoint to handle blocking. However, the most crucial feature is its investigative capabilities. With real-time search and other functionalities, it enables comprehensive detection and response."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"The solution operates in the background seamlessly without the user noticing."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"I'd rate the solution nine out of ten."
 

Cons

"The solution should offer more dashboards and they should be better customized."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"Impact on system performance is horrible, adding a lot of delays for users."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"The negative aspect I see is the economic model used by Palo Alto."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"The GUI could be improved."
"For Spanish users, it is necessary to have a knowledge base specifically designed for them, which is currently not available."
"This is the worst technical support. Without OEM support, you can't handle this product."
"The technical support must be improved."
"Some modules that are doing machine learning and artificial intelligence are blocking our processes."
"Trellix does not support Linux and Mac."
"The main drawbacks are resources and processing time, as it consumes a lot of CPU and RAM."
"The console has a lot of bugs, and it creates many issues."
"Initially, I was using it on servers, but it consumes a lot of resources on servers."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"It has a yearly renewal."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The cost depends on your chosen license type, like Pro or other licenses."
"Cortex XDR’s pricing is very reasonable."
"I don't recall what the cost was, but it wasn't really that expensive."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The price is on the higher side, but it's okay."
"Very costly product."
"On a scale of one to ten, where one is low and ten is high, I rate the solution's pricing an eight out of ten."
"The price is reasonable."
"The licensing costs attached to the solution are very easy to manage. There is a need to make yearly payments towards the licensing costs."
"The pricing is always high."
"The product’s pricing is reasonable."
"The cost is okay, compared to other products."
"McAfee MVISION Endpoint Detection and Response is reasonable in terms of cost. It's a tool my company has been using for a few years now. It costs $25,000 to $30,000 for six hundred users."
"Pricing is a problem in South Africa. It could be cheaper here. The rand-to-dollar exchange rate makes it expensive for us. A 25 dollar endpoint cost becomes quite significant when converted to rand."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
14%
Construction Company
8%
Manufacturing Company
7%
University
7%
Manufacturing Company
20%
Construction Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I find licensing to be one of the best aspects of Trellix Endpoint Detection and Response (EDR), but I am unsure abou...
What needs improvement with McAfee MVISION Endpoint Detection and Response?
Trellix Endpoint Detection and Response (EDR) could be improved as I find that, since FireEye and McAfee became Trell...
What is your primary use case for McAfee MVISION Endpoint Detection and Response?
My main use case for Trellix Endpoint Detection and Response (EDR) is for blocking malware and catching unusual behav...
What is your experience regarding pricing and costs for Zscaler Client Connector?
My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...
What needs improvement with Zscaler Client Connector?
For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...
What is your primary use case for Zscaler Client Connector?
My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Sutherland Global Services
Information Not Available
Find out what your peers are saying about Trellix Endpoint Detection and Response (EDR) vs. Zscaler Client Connector and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.