Tricentis Tosca vs ZAPTEST comparison

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Tricentis Tosca

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Executive SummaryUpdated on Nov 16, 2025

Tricentis Tosca and ZAPTEST compete in software testing automation. Although Tricentis Tosca scores better in pricing and support satisfaction, ZAPTEST maintains an edge with its robust functionality.

Features: Tricentis Tosca supports a broad range of testing scenarios and offers codeless test automation, making complex CI/CD pipeline management more efficient. Its model-based approach allows for dynamic test case creation and simplifies the automation of non-UI technologies. ZAPTEST excels in multi-platform test automation, providing seamless integration and fast testing speeds. Its versatility across various platforms sets it apart in the sector.

Room for Improvement: Tricentis Tosca could benefit from enhancements in its UI design to improve user interaction and reduce learning curves. Its integration capabilities, while effective, may require more flexibility for certain environments. Users also note a desire for improved documentation and community support. ZAPTEST, conversely, could optimize its setup complexity to facilitate quicker deployment. Its script analysis and debugging processes may need more intuitive tools to streamline troubleshooting tasks. Furthermore, enhanced collaboration features can boost its efficiency for team usage.

Ease of Deployment and Customer Service: ZAPTEST provides flexible deployment models and comprehensive customer support, ensuring smooth implementation. Its approach is particularly appreciated for adaptable deployment options. Tricentis Tosca, while offering a structured deployment path, is noted for easy integration into existing systems. It receives positive feedback for reliable customer service, contributing to client satisfaction.

Pricing and ROI: Tricentis Tosca presents an economically attractive setup with favorable pricing, contributing to positive ROI perception. It is known for lower initial costs, appealing to budget-conscious enterprises. ZAPTEST, though potentially requiring a higher upfront investment, offers substantial long-term ROI through rich feature offerings and adaptable platforms, justifying the investment over time.

To learn more, read our detailed Tricentis Tosca vs. ZAPTEST Report (Updated: January 2026).

Tricentis Tosca vs. ZAPTEST

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

Tricentis Tosca offers positive ROI through quick test automation, benefiting agile environments by reducing testing time and costs.

Sentiment score

7.7

ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.

Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.

For more quotes and insights, download the Tricentis Tosca report

Senior Director at Ascendion

No quotes available

For more quotes and insights, download the ZAPTEST report

Customer Service

Sentiment score

6.7

Tricentis Tosca's customer service is efficient and knowledgeable, though some users experience delays and desire process improvements.

Sentiment score

9.1

ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.

The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.

Jayachandrap In

Technical Architect at MOURI Tech

My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.

Senior Director at Ascendion

There is no way to mark the importance or criticality of incidents when creating them.

For more quotes and insights, download the Tricentis Tosca report

Test Automation Specialist at Accenture

No quotes available

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Scalability Issues

Sentiment score

7.2

Tricentis Tosca is praised for scalability, effectively managing concurrent tests and meeting enterprise requirements despite some cost challenges.

Sentiment score

8.9

Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.

It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.

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Senior Director at Ascendion

Scalability is excellent with Tricentis Tosca.

reviewer2740515

Senior Software Engineer 2 at a tech services company with 51-200 employees

No quotes available

For more quotes and insights, download the ZAPTEST report

Stability Issues

Sentiment score

7.4

Tricentis Tosca is generally stable, with minor errors, and users highly rate its reliable automated testing capabilities.

Sentiment score

7.0

ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.

For performance and stability, Tricentis Tosca deserves a 10 out of 10.

reviewer2740515

Senior Software Engineer 2 at a tech services company with 51-200 employees

The stability of Tricentis Tosca is rated ten out of ten. It is very stable.

Senior Director at Ascendion

I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.

For more quotes and insights, download the Tricentis Tosca report

Test Automation Specialist at Accenture

No quotes available

For more quotes and insights, download the ZAPTEST report

Room For Improvement

Tricentis Tosca struggles with upgrades, high costs, mobile testing difficulties, and requires improvements in AI, UI, and reporting.

Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.

The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.

Jayachandrap In

Technical Architect at MOURI Tech

The Vision AI implementation works very slowly, affecting the speed of our work.

Aditya Chakradhar Nanduri

Test Automation Specialist at Accenture

Moving to a cloud-based application rather than a desktop one could improve Tosca.

Sr Test Automation Architect at a tech services company with 501-1,000 employees

For more quotes and insights, download the Tricentis Tosca report

No quotes available

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Setup Cost

Tricentis Tosca's pricing is high, appealing to large enterprises with flexible licensing, though costly for smaller companies.

ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.

The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.

Senior Director at Ascendion

A yearly license costs around 20,000 euros.

Aditya Chakradhar Nanduri

Test Automation Specialist at Accenture

For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.

Sr Test Automation Architect at a tech services company with 501-1,000 employees

For more quotes and insights, download the Tricentis Tosca report

No quotes available

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Valuable Features

Tricentis Tosca offers model-based automation, scriptless testing, drag-and-drop functionality, and AI optimization, enhancing ease of use and integration.

ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.

It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.

Aditya Chakradhar Nanduri

Sr Test Automation Architect at a tech services company with 501-1,000 employees

The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.

Jayachandrap In

Technical Architect at MOURI Tech

The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.

For more quotes and insights, download the Tricentis Tosca report

Senior Director at Ascendion

No quotes available

For more quotes and insights, download the ZAPTEST report

Categories and Ranking

Tricentis Tosca

Ranking in Functional Testing Tools

1st

Ranking in Test Automation Tools

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

113

Ranking in other categories

Service Virtualization (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (3rd)

ZAPTEST

Ranking in Functional Testing Tools

29th

Ranking in Test Automation Tools

27th

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Test Automation Tools category, the mindshare of Tricentis Tosca is 15.3%, down from 22.6% compared to the previous year. The mindshare of ZAPTEST is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools Market Share Distribution
Product	Market Share (%)
Tricentis Tosca	15.3%
ZAPTEST	0.9%
Other	83.8%

Test Automation Tools

Featured Reviews

reviewer2740515

Senior Software Engineer 2 at a tech services company with 51-200 employees

Automation test development becomes accessible and effective for functional testers

Tricentis Tosca is a codeless tool, making it easy for everyone to understand the transition of how to develop scenarios or test cases. In Tricentis Tosca, analyzing failures is straightforward because every time it fails somewhere, I get the screenshot, which helps me analyze how and why it failed. It has all the modules, including some pre-built ones that can be reused efficiently. Compared to other code tools such as Selenium, where I used to develop one script in one day, with Tricentis Tosca I can easily develop one script in four hours or three hours, saving four to five hours in a day.

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it_user362916

System engineer at a tech services company with 10,001+ employees

We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.

* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

12%

Computer Software Company

12%

Retailer

Manufacturing Company

19%

Financial Services Firm

14%

Outsourcing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	24
Large Enterprise	72

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?

We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...

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How does Tricentis Tosca compare with Worksoft Certify?

Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...

See all answers

What do you like most about Tricentis Tosca?

For beginners, the product is good, especially for those who are interested in the quality side of software testing.

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Comparisons

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Compared 9% of the time

SmartBear TestComplete vs Tricentis Tosca

Compared 8% of the time

OpenText Functional Testing vs Tricentis Tosca

Compared 7% of the time

Katalon Studio vs Tricentis Tosca

Compared 6% of the time

Testim vs Tricentis Tosca

Compared 6% of the time

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SmartBear TestComplete vs ZAPTEST

Compared 25% of the time

OpenText Functional Testing vs ZAPTEST

Compared 22% of the time

UiPath Test Cloud vs ZAPTEST

Compared 12% of the time

Parasoft SOAtest vs ZAPTEST

Compared 11% of the time

Testim vs ZAPTEST

Compared 11% of the time

More ZAPTEST Competitors

Product Reports

Tricentis Tosca

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Also Known As

Orchestrated Service Virtualization

No data available

Overview

Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.

Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.

What key features does Tricentis Tosca offer?

User-friendly interface: Simplifies interactions for non-technical users.
Model-based testing: Facilitates the easy creation of automated test cases.
Scriptless automation: Enables quick test development without coding.
Integration capabilities: Supports connections with multiple platforms like SAP and Salesforce.
Modular approach: Enhances the reuse and maintenance of test components.

What benefits to expect from Tricentis Tosca?

Efficiency: Streamlines the testing process for faster release cycles.
Versatility: Suitable for diverse application environments including web and desktop.
Productivity: Boosts Agile team integration for comprehensive testing.
Risk-based testing: Prioritizes testing efforts based on potential impact.

In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.

Tricentis

ZAPTEST is software test automation solution for testing applications cross-platform. ZAPTEST allows testing any GUI based software on any modern OS mobile or conventional that includes iOS; Android; WinMo; Blackberry; Windows; Mac; and Linux. ZAP 1Script technology allows users to script test procedure once and execute it on any correspondent application on any platform and environment. ZAP MultiRun technology offers execution of the same test script on multiple workstations and mobile devices at once, and expedites time to test execution. zapFARM offers mobile and conventional device management, by using distributed and multi-site devices and management of devices and users. ZAPTEST is software test automation solution for testing applications cross-platform. ZAPTEST allows testing of any GUI based software on any modern OS, mobile or conventional including iOS; Android; WinMo; Blackberry; Windows; Mac; and Linux, as well as supports testing of Agile and CI development. ZAP main technologies are ZAPTEST; ZAP-fiX; MultiRun; and zapFARM With over 15 years of industry experience implementing test automation processes ZAP also offers professional help to allows enterprises with testing best practices implementing ZAPTEST. Using ZAPTEST test automation teams reducing time to test development and maintenance, expedite test execution cross-platform and manage devices under test remotely within organization

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone

AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco

Tricentis Tosca vs. ZAPTEST