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Tungsten TotalAgility vs UiPath comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Intelligent Document Processing (IDP) (6th)
UiPath
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
825
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (1st)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the whole product is really nice and provides significant benefits."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"I find the ease of use from a programming perspective very valuable."
"The pricing is excellent. I would give them perfect marks in that regard."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I actually quite liked the no-coding functionality."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Kofax TotalAgility is stable."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"It's not so complex to design what you need to."
"The fact that you can scale automations without having to pay attention to the infrastructure for doing so is quite critical. The infrastructure could require a lot of maintenance resources and affect costs, so that feature is quite important."
"The best thing about UiPath is that it is an end-to-end enterprise solution."
"The most valuable feature in Studio are the macros."
"There are a number of activities available in the UiPath Studio, which are enough to automate all types of tasks."
"From the early days, UiPath stood out because of its intuitive interface and ease of use, enabling the automation of complex processes without requiring technical knowledge related to development. UiPath has since expanded from simple automation to Intelligent Automation and Agentic Automation."
"It is a very easy and stable product."
"We are able to smooth out peak workloads. Because a lot of the period closures, like monthly and yearly closures, we work in peaks. Everything has to be done within a few days. When we can prepare a lot of the data and reports through the night, the employees can start on those in the morning. Therefore, we are leveling out some of the workload features, which is one of the main benefits."
"The most important and valuable feature of UiPath is the ease of creating automations. It's a workflow-based model. End-to-end coverage is, no doubt, very important, because when you use a fragmented solution, the overall process flow becomes shaky. UiPath has the required capabilities to create an end-to-end solution for a business case."
 

Cons

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The solution has a very weak knowledge base."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Table line item extraction is not possible through Quick Capture."
"There needs to be more accessible certification and better pricing."
"Kofax should improve its handwritten extractions."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Kofax needs to improve the low-code or citizen developers."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"We have mixed reviews for the technical support and depending on the topic, they will answer faster or slower, more personalized or not."
"On the Orchestrator side, I would like to see more controls and conditions for RPA managers. If they advanced in those areas, it would help."
"They could provide much more premium, quicker customer service. I'm from India and the customer support team is elsewhere. There's a time difference and, whenever I post a query or ask them for help, the response is delayed."
"We have had issues with Ingram Micro. It happened that we ordered licenses and we received something else. It takes a relatively long time, two and sometimes even three weeks, after the order until we receive licenses, and clients are sometimes a little bit impatient. This is something that should be accelerated."
"I would like UiPath to be more intuitive, so people like me could use it."
"Having a tool that can assess the entire workflow of an automation created by someone would be highly beneficial."
"Support should be improved."
"The combination of Orchestrator and Studio is a bit on the higher side, price-wise, for some companies."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"Once you buy the software, you just pay for the support for backend help."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It comes with a package that costs approximately $20,000 USD per year."
"Kofax TotalAgility is very expensive."
"The price of this solution is less than some of the competition."
"It is slightly more expensive than other tools."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The pricing is good compared to other software. Based on the features that UiPath is providing, and the community support, the price is reasonable."
"It is important for whatever we implement that it's cost effective in a sense that the robots will replace some human time. If human time costs less than the robot, then that's not a good deal."
"UiPath is not cheap."
"It would be nice if you could just buy the product instead of having the annual rate license renewals. It's expensive, but I guess we'll have to see what the ROI truly is."
"I find UiPath a reasonably priced solution."
"The cost of UiPath is reasonable."
"The main reason we went ahead with UiPath was the pricing... the pricing of the paid version was not that high. It's low- to mid-level pricing."
"There is some initial sticker shock from a lot of people regarding cost, until you show them what the actual benefit is. Initially, people are just going, "Why?" So, the retort for that is, "Look how much you will save, time, and budget-wise with one bot. If one bot costs X, this is how much it will save you over one year. This alleviates the "Oh my gosh" face, when it's 1200 dollars for a bot."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
Financial Services Firm
25%
Computer Software Company
11%
Manufacturing Company
9%
Insurance Company
8%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What is your primary use case for Kofax TotalAgility?
We use the solution to just capture the loan forms and the insurance request or request for coverage.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Tungsten TotalAgility vs. UiPath and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.