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UiPath Platform vs UiPath Process Mining comparison

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Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Automation Anywhere users see ROI in 6-12 months with cost savings, increased efficiency, and improved productivity and scalability.
Sentiment score
6.9
UiPath Platform delivers significant ROI through cost savings, increased efficiency, and improved resource allocation, boosting operational and financial performance.
Sentiment score
6.8
UiPath Process Mining delivers rapid ROI through cost savings and efficiency, varying by process size and management effectiveness.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
It has saved about 20% to 30% of costs.
Governance Director at Diyar United Company
We have seen a 100% return on investment.
Software Engineer at university of southern california
UiPath has reduced human error and saved employee time.
Developer at a manufacturing company with 10,001+ employees
We previously deployed five FTEs to conduct requirement gathering and initial discussions. Currently, we have only one FTE resource who handles all these tasks, while the rest are taken care of by UiPath tools.
Vice President Intelligent Automation at 360 One
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for responsiveness, knowledgeable support, and proactive, effective issue resolution, despite desired quicker responses.
Sentiment score
7.0
UiPath's customer support is responsive and helpful, though some report slow responses; premium support is considered beneficial.
Sentiment score
7.1
UiPath Process Mining's customer service is praised for effectiveness, but users desire quicker responses and more experienced support.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
They were very helpful, addressing the issue in three hours.
Consultor at Visagio
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
Senior Finance Manager at a retailer with 5,001-10,000 employees
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
Senior Manager, Tools & Automation at a tech vendor with 10,001+ employees
Every issue we raised was resolved 100%, allowing me to rate them a 10 out of 10 in terms of technical support.
Vice President Intelligent Automation at 360 One
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.2
Automation Anywhere offers scalability with dynamic bot allocation, seamless integration, and efficient resource management, impressing users globally.
Sentiment score
7.3
UiPath Platform enhances scalability with flexible licensing, supporting multiple users and workflows, boosting productivity and seamless integration.
Sentiment score
7.1
UiPath Process Mining is praised for scalability across user bases, though large data sets present challenges for some users.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
UiPath Platform scales very well with the growing needs of my organization.
RPA Developer at a financial services firm with 501-1,000 employees
We run our automations on dedicated Azure VMs, and when we needed to increase the number of unattended licenses, it was just a matter of acquiring those licenses and spinning up new VMs for the additional automations.
Robotic Process Automation Developer at a financial services firm with 1,001-5,000 employees
The framework provided allows for building scalable and reliable bots that meet non-functional requirements.
Automation Software Engineer at apollo studios
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
Senior Software Engineer at a tech services company with 10,001+ employees
UiPath as a whole is scalable and works well for large-scale organizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
We deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling.
Vice President Intelligent Automation at 360 One
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is praised for stability and performance, with minor issues in specific environments and development practices key to consistency.
Sentiment score
7.5
UiPath Platform is generally stable with minimal downtime, though third-party integrations and updates can cause occasional instability.
Sentiment score
7.9
UiPath Process Mining is praised for stability but faces occasional issues, particularly with high data volumes and document understanding.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
I have not experienced any downtime, crashes, or performance issues.
Senior Manager, Information Technology at Autodesk, Inc.
Over six years, we have created zero support cases with UiPath.
Director, Applications at a retailer with 10,001+ employees
I have not experienced any downtime, crashes, or performance issues.
Senior Software Engineer at a transportation company with 10,001+ employees
We find UiPath Process Mining to be generally stable, particularly with the current build.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
In terms of stability and reliability, I find UiPath Process Mining to be quite stable.
Vice President Intelligent Automation at 360 One
 

Room For Improvement

Users seek improved AI, error handling, document processing, integration, user management, technical support, and cost efficiency in Automation Anywhere.
UiPath faces challenges with costs, compatibility, debugging, user interface, training, integration, AI capabilities, error handling, and documentation.
UiPath Process Mining needs better integration, UI, AI features, clearer data handling, and improved documentation to enhance usability and adoption.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Infrastructure Lead at a tech vendor with 10,001+ employees
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
Governance Director at Diyar United Company
If the UI changes or a label is changed, sometimes the whole flow breaks.
Student at a university with 1,001-5,000 employees
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
Team lead at a manufacturing company with 10,001+ employees
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It should focus on identifying opportunities for automation and resource allocation efficiently.
Senior Software Engineer at a tech services company with 10,001+ employees
Adoption is the key.
Manager at a healthcare company with 10,001+ employees
 

Setup Cost

Automation Anywhere's pricing, higher yet competitive, offers scalable solutions with complex licensing impacting costs, beneficial for enterprises.
UiPath Platform's high pricing with complex licensing is offset by valuable features, but may deter small businesses.
UiPath Process Mining pricing is high, but discounts make it competitive, especially for existing UiPath users.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Comparing it with other RPA tools, the licensing cost can be high, which is especially challenging for small businesses.
Automation Software Engineer at apollo studios
from what I have heard and seen, it is probably more expensive than other vendors, but there are no doubts that it is worth it.
Senior Software Engineer at EPAM Systems
Overall, I describe UiPath Platform as providing good value for enterprise automation, with simple licensing structures, clear packaging of AI capabilities, and enhanced productivity justifying the costs associated with usage.
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
Manager at a healthcare company with 10,001+ employees
It is a high price for a low rating.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Valuable Features

Automation Anywhere streamlines workflows with user-friendly bots, AI capabilities, and robust integration, enhancing productivity and reducing manual tasks.
UiPath Platform offers comprehensive automation with intuitive tools, low-code interface, AI integration, and robust community support for efficiency.
UiPath Process Mining enhances efficiency by visualizing processes, identifying bottlenecks, and automating tasks with integration and customization features.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
These features have benefited my organization by saving hundreds of thousands of productivity hours and labor hours per year.
Senior Manager, Information Technology at Autodesk, Inc.
We've had processes that someone literally would spend two days out of the month submitting stuff online. That's all they did for two days. We've automated that where they don't touch it at all. They just get a confirmation email at the end of the month that it's been done.
IT Advisor & Software Engineer at a energy/utilities company with 1,001-5,000 employees
RPA has been huge in allowing our current workforce to stay the right size and we use automation to really handle those tedious processes, saving money from a people perspective and capturing denials a lot faster, enabling us to appeal in a timely manner.
CEO/MD at Resources and Energy Group Limited
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
Senior Software Engineer at a tech services company with 10,001+ employees
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It is excellent in its ability to help us turn raw data into actionable information.
Manager at a healthcare company with 10,001+ employees
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
1062
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (1st)
UiPath Process Mining
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Process Mining (3rd)
 

Mindshare comparison

Agentic Automation Mindshare Distribution
ProductMindshare (%)
UiPath Platform17.9%
Automation Anywhere12.8%
Microsoft Power Automate11.9%
Other57.4%
Agentic Automation
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.6%
Celonis13.0%
Microsoft Power Automate8.5%
Other72.9%
Process Mining
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
HP
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Automation has transformed document processing and frees teams to focus on higher‑value analysis
Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications. However, these can usually be solved by raising tickets if you are part of an enterprise, though we are not, which makes it somewhat challenging. It is vital to ensure the connections of UiPath Platform are maintained because it has a larger community. If UiPath Platform website included more features and documentation accessible easily, it would greatly enhance the experience. Instead of continually needing to raise support tickets, having a documentation hub where details can just be entered to retrieve required documents would be extremely beneficial.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.
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Answers from the Community

reviewer1942896 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 10,001+ employees
Dec 3, 2022
Dec 3, 2022
Hi @TaoLin, UiPath does support the SaaS model. Please go through the below link: uipath-process-mining-saas-overview Regards, Amol
See 2 answers
AG
Senior Project Manager (Robotic Process Automation) at Hexaware Technologies Limited
Aug 25, 2022
Hi @TaoLin, UiPath does support the SaaS model. Please go through the below link:  uipath-process-mining-saas-overview Regards, Amol
Rajesh Hegde - PeerSpot reviewer
Vice President International Business at conneqt
Dec 3, 2022
Yes, UiPath does support the same. 
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business272
Midsize Enterprise161
Large Enterprise796
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those sol...
What needs improvement with UiPath Process Mining?
In terms of improvement, I do not think much could be enhanced because it gives us good output. However, in terms of ...
What is your primary use case for UiPath Process Mining?
Our major use case related to banking and BFSI domains is to start with business automation. We conduct process minin...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
UiPath Maestro, UiPath Apps, UiPath Agent Builder
ProcessGold
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation. Updated: October 2026.
920,769 professionals have used our research since 2012.