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Technical Director at a tech services company with 11-50 employees
Reseller
Top 5
Sep 25, 2024
Automated scheduling and error reduction for enhanced efficiency
Pros and Cons
  • "Control-M can cross all platforms and offers integration for container and cloud solutions."
  • "I do not have any specific suggestions for additional features that should be included in the next release."

What is our primary use case?

Control-M is used to schedule jobs and run them regularly. It helps to automate processes and reduce manual effort, minimizing the risk of errors and enhancing efficiency. Our clients use Control-M for various use cases, especially when there is a need for regular, automated job executions.

How has it helped my organization?

Control-M significantly reduces manual errors and enhances automation. It provides better scalability and more efficient data processing, making it a highly reliable solution for daily job operations.

What is most valuable?

Control-M can cross all platforms and offers integration for container and cloud solutions. This versatility is very helpful for my customers. The job scheduling capabilities are extremely convenient and easy to use, making Control-M a superior solution compared to others in the market.

What needs improvement?

I have no immediate ideas for improvements. I do not have any specific suggestions for additional features that should be included in the next release.

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For how long have I used the solution?

I have been using Control-M for about a year.

What do I think about the stability of the solution?

We do not encounter significant stability issues with Control-M. It runs jobs daily with stable performance.

What do I think about the scalability of the solution?

Control-M is highly scalable. It offers complete functionality, making it an excellent choice for handling extensive operations.

How are customer service and support?

Customer support is very responsive and efficient. If you open a case, it can usually be handled within one to two hours, especially for urgent issues. Their support is available in real-time and resolves issues promptly.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Control-M is easy and not difficult.

What about the implementation team?

I always implement Control-M on-premises.

What's my experience with pricing, setup cost, and licensing?

The pricing for Control-M is very expensive. It would be beneficial if the price could be reduced.

What other advice do I have?

If your organization aims to reduce manual errors and enhance automation, Control-M is a suitable choice. It minimizes the risk of operational errors and missing processes, offering better scalability and automation.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Software Developer at a non-profit with 1-10 employees
Real User
May 11, 2023
Has good stability but could be more affordable
Pros and Cons
  • "It saves a lot of time for maintenance."
  • "Its price could be better."

What is our primary use case?

We use the solution to transform essential files into an accessible format.

What is most valuable?

The solution's most valuable feature is its ability to reduce the number of jobs by passing various variables. It saves a lot of time for maintenance.

What needs improvement?

The solution's price could be better.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I rate the solution's scalability as seven. Our team of around 30 monitoring executives uses the solution.

How are customer service and support?

We contacted the support team for a failover issue. They fixed the error remotely.

How was the initial setup?

The solution's deployment process took a day to complete.

What about the implementation team?

We implement the solution with the help of a consulting company.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution as a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Control-M
January 2026
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Director Comercial at a tech services company with 201-500 employees
Real User
Jan 11, 2023
Secure, stable, provides good technical support, and has a recovery feature
Pros and Cons
  • "What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. It has a recovery feature during failed file transfers."
  • "An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. It should have integrations with newer applications as well."

What is our primary use case?

I use BMC Control-M Managed File Transfer for file transfer management, which is its primary function.

What is most valuable?

What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. My experience with it is good.

I also like that it has personal dashboards.

I also found the functionality of BMC Control-M Managed File Transfer better, plus it has a recovery feature during failed file transfers.

What needs improvement?

An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. BMC Control-M Managed File Transfer should have integrations with newer applications as well.

For how long have I used the solution?

I have fifteen years of experience with BMC Control-M Managed File Transfer, and I'm still using it.

What do I think about the stability of the solution?

I didn't see any stability issues from BMC Control-M Managed File Transfer.

What do I think about the scalability of the solution?

BMC Control-M Managed File Transfer has good scalability.

How are customer service and support?

BMC Control-M Managed File Transfer has good technical support, as it has different engineers and consultants who resolve the issues.

My rating for BMC support is nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I chose BMC Control-M Managed File Transfer over the other solution because I know more about it, and it works better in terms of function.

How was the initial setup?

Setting up BMC Control-M Managed File Transfer is easy, so it's a ten out of ten.

As BMC Control-M Managed File Transfer is a module, you install, implement, and run it in one day. It could take three weeks if you still need to install the solution that BMC Control-M Managed File Transfer is on.

What was our ROI?

You'll get ROI from BMC Control-M Managed File Transfer after using it a few times rather than once because the initial cost is high. With this module, you can reduce mistakes and not lose money, so you'll see ROI within one year or less from BMC Control-M Managed File Transfer.

What's my experience with pricing, setup cost, and licensing?

BMC Control-M Managed File Transfer is relatively inexpensive. It has reasonable pricing. What you pay for is the task or job, and as it's a module, it's complimentary, so you save about twenty percent of the job cost. For example, if the job costs $100, BMC Control-M Managed File Transfer will cost $20.

Pricing-wise, the module is an eight out of ten.

What other advice do I have?

I'm a software consultant and implemented BMC Control-M Managed File Transfer for different customers.

I've worked with older versions, from 6.4 to the latest version, 20.2, of BMC Control-M Managed File Transfer.

Deploying the module requires two engineers and one project manager who'll check the results of the project execution.

My advice to others looking into using BMC Control-M Managed File Transfer is that it's good to implement if you don't want to experience file transfer problems. The module has a tier that lets you transfer many files between different servers, so BMC Control-M Managed File Transfer is essential in file transfer and file management projects. You must make sure that you follow the steps on how to use the module.

Overall, BMC Control-M Managed File Transfer is a nine out of ten because it's easy to understand and use, plus it has a lot of benefits to customers.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2050095 - PeerSpot reviewer
IT manager at a financial services firm with 1,001-5,000 employees
Real User
Jan 4, 2023
Great B2B data flow and has helped our organization minimize software dependency
Pros and Cons
  • "The file transfer, database, and integration features are the most valuable."
  • "Its current functionalities can be upgraded."

What is our primary use case?

Our primary use case for this solution is the data flow between our locations, between systems, and B2B data flow, which includes the data to the endpoints, the schemes and other lines. We deploy the solution on-premises.

How has it helped my organization?

For the IQ operation flow, we have to do a lot of planning with data resources and keeping the resources in front of the system. However, the solution has improved our organization by minimizing software dependency and managing data for our clients and regional schemes.

What is most valuable?

The file transfer, database, and integration features are the most valuable.

What needs improvement?

The solution can be improved by upgrading its features to compete with premium software in MFT. Additionally, Math and dollar features, along with product samples and VR functionalities, can be included in the next release.

For how long have I used the solution?

We have been using the solution for approximately 15 years and are currently using version 20.200.

What do I think about the scalability of the solution?

The solution is scalable. I rate it a nine out of ten.

How are customer service and support?

The customer service and support team are very knowledgeable. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite easy and depends on the speed of the background. So basically, if you're in the background, it's an eight out of ten.

What was our ROI?

We have seen a return on investment. The solution has saved us about 30% to 40% on additional investments in resources.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten because there is room for improvement.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but its current functionalities can be upgraded. I recommend the solution to users considering it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aishwarya Deshpande - PeerSpot reviewer
BMC Consultant at a computer software company with 501-1,000 employees
Consultant
Jan 3, 2023
Simple setup, easy to use, and useful file transfer monitoring
Pros and Cons
  • "The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful."
  • "Before we transfer files we have to make the connection profile first for MFT. If we did not have to do this and send the transfer files directly, that would be useful."

What is our primary use case?

I am using BMC Control-M Managed File Transfer for transferring files.

What is most valuable?

The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful.

What needs improvement?

Before we transfer files we have to make the connection profile first for MFT. If we did not have to do this and send the transfer files directly, that would be useful.

For how long have I used the solution?

I have been using BMC Control-M Managed File Transfer for approximately three months.

What do I think about the stability of the solution?

I rate the stability of BMC Control-M Managed File Transfer a seven out of ten.

What do I think about the scalability of the solution?

I rate the scalability of BMC Control-M Managed File Transfer a seven out of ten.

How are customer service and support?

The communication from the support is very helpful.

I rate the support from BMC Control-M Managed File Transfer a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of BMC Control-M Managed File Transfer is easy, it took approximately one minute to complete.

I rate the initial setup of BMC Control-M Managed File Transfer a nine out of ten.

What about the implementation team?

The implementation of the solution was done in-house.

What other advice do I have?

I would recommend others follow the instructions given by the documentation and use it. That way, it is very simple to use.

I rate BMC Control-M Managed File Transfer a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant
Jun 14, 2022
Good GUI, useful add-ons, and helpful support
Pros and Cons
  • "The GUI is good if I'm comparing it to other scheduling products."
  • "I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately."

What is our primary use case?

The solution is mostly used for scheduling batches and file transfers.

What is most valuable?

The GUI is good if I'm comparing it to other scheduling products. All the add-ons are very useful, including the MFT databases, SAP plugins, and so on.

What needs improvement?

The cost of the license could be improved. 

I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately.

For how long have I used the solution?

I've been using the solution since 1998. It's been a while. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

I've used the solution in small sites and sites that run hundreds of thousands of jobs a day. It's pretty scalable. We have about 50 users, including developers and platform engineers, using this current iteration. The client is planning to increase the usage and the new licenses will be scaled accordingly.

How are customer service and support?

Technical support has been very good. We are satisfied with the level of support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with different clients and used different solutions. 

How was the initial setup?

In terms of the ease of the initial setup, I'd say it depends on the use case, however, it can be quite complex, especially the on-prem version.

I'd rate the process a four out of five in terms of complexity.

We were able to deploy it within a month.

What about the implementation team?

I am a consultant, so I can handle the initial setup myself.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive. My understanding is that they offer yearly licenses, however, as a consultant, I don't directly deal with pricing. 

What other advice do I have?

While the solution is currently on-premise, we are moving to the Helix Control-M on the cloud.

It's an excellent product. It's the best scheduling system out there, so I would recommend it.

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager Application Services at a tech services company with 501-1,000 employees
MSP/MSSP
Jan 6, 2022
Useful encryption, decryption, and file manipulation features

What is our primary use case?

Our primary use cases of Managed File Transfer are monitoring jobs, transferring files, and doing some encryption and decryption. We work on insurance-based clients, so we have a lot of files that come in every day. The business does some manipulation on that, which, in turn, reflects in the New York Stock Exchange, so we use Managed File Transfer for all SLEs and things like that. 

We are using the version before the latest update. This solution is deployed on-premise. 

What is most valuable?

One of the most valuable features is the encryption and decryption which happens within the job. Usually, with other tools, we do a file transfer and then we have to encrypt and decrypt it, but in BMC Managed File Transfer, we can do it in one go. Another great feature is the ability to manipulate a file during a transfer. I think that with the new version, they also have a dashboard which gives a GUI-based view of what's getting transferred—how many files, how much time, and all that—so, from a single point, you can look at what's happening within the organization. If someone asks, "Where is this file?" or how much time it takes, you can just go to the dashboard, search for that file, and your information is there. 

What needs improvement?

Managed File Transfer could be improved with some more cloud features. Things have been moving to cloud, and the modules of AWS and Azure are there in Control-M, but we still end up writing codes to do that. If there were some embedded modules, it would be really helpful. 

As for additional features, we have been looking to integrate with SharePoint. This feature is not available. 

For how long have I used the solution?

I have been using this solution for 12 years now. 

What do I think about the stability of the solution?

Managed File Transfer seems pretty stable. At times when it is not, the vendor does release some patches and stuff like that, which we might end up installing, which helps with the stability. We had faced some issues and reached out to them, and they said that there was a newer version that we had to update it ourselves, so we did that and it was fine. 

For maintenance, it requires you to apply the latest fix packs and patches, while at the same time keeping the database updated. We handle maintenance on our own. We have around eight people in our company who are working with Managed File Transfer. 

What do I think about the scalability of the solution?

This solution is definitely scalable. 

How are customer service and support?

BMC technical support is really good. Their turnover time is within one hour, which is pretty good. 

Which solution did I use previously and why did I switch?

I worked for about six months with two similar tools, one of which was called JAMS. JAMS was more related to Windows, whereas with Control-M, it doesn't really matter which operating system or which environment you're trying to connect to. So with any distributed system, it's a very easy setup—with others, I have felt that it was a task, since it took some time to do. 

How was the initial setup?

The initial setup is a simple process now. With the new versions, it's pretty simple—depending on the size of it, I believe it should take somewhere between twenty minutes to one hour to deploy. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

The pricing of Control-M is a bit on the higher end, compared to any other tools that we have seen. Pricing will depend on the sales approach and agreement between the companies, but I think they give some discounts. They have their standards, but the pricing can be negotiable, and they are flexible regarding certain features. 

What other advice do I have?

I rate Control-M an eight out of ten, so there's some scope for input. 

To those considering implementation, I would advise you to have a good plan of what you need to set up—what does your environment really look like? Because to change your environment or database midway into something is a hefty task. So before starting it, I would advise you to check what your company's database looks like. Some use Oracle, some use Microsoft SQL, but BMC comes with a default one as well. It's better to plan that out because changing it midway is a task in and of itself. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer938901 - PeerSpot reviewer
Software Engineer at a computer software company with 10,001+ employees
Real User
Dec 1, 2021
Has high availability, many APIs, and the best customer support
Pros and Cons
  • "This solution has a vast amount of features and with every new release, there are lots of new features introduced. The application has high availability—we have multiple customers and it's highly available. On an application level, if something goes down with the primary, then the application goes over to the secondary, so it's very, very easy to do disaster recovery. From an application integration point of view, it has a lot of APIs, rich APIs. Every month, they are releasing new APIs and new updates, like Java, but more than that. Now they are introducing a couple more APIs, which you can use to integrate your controlling environment with any applications you want."
  • "The only improvement I would suggest is the license pricing should be a little reduced. Apart from that, I don't see anything else as a major concern with the tool right now."

What is our primary use case?

The primary use case of this solution is workload automation in a batch environment, in clients' environments. This tool extends support to a number of applications and can be integrated with plugins like PeopleSoft and Informatica. It's a centralized monitoring system, so from the controlling client, you can monitor the entire batch environment of your client. It can also be used for disaster recovery. 

This solution is deployed both on-prem and on the cloud. We are using the latest version. 

What is most valuable?

This solution has a vast amount of features and with every new release, there are lots of new features introduced. The application has high availability—we have multiple customers and it's highly available. On an application level, if something goes down with the primary, then the application goes over to the secondary, so it's very, very easy to do disaster recovery. 

From an application integration point of view, it has a lot of APIs, rich APIs. Every month, they are releasing new APIs and new updates, like Java, but more than that. Now they are introducing a couple more APIs, which you can use to integrate your controlling environment with any applications you want. 

What needs improvement?

The only improvement I would suggest is the license pricing should be a little reduced. Apart from that, I don't see anything else as a major concern with the tool right now. 

For how long have I used the solution?

I have been using this solution for more than 11 years now. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

This solution is scalable. We have more than 200 clients using Control-M.

How are customer service and support?

I've been working in the production environment for more than 11 years, but we created a high priority ticket for BMC when we first introduced it. They went all the way to resolve it and help us find a solution. Not only that, but they also helped us identify and analyze the root cause. In terms of customer support, BMC is at the top, in my rating. 

I have raised seven tickets and, within 15 minutes, we would get a call from their technical support. They never leave us in the middle of an issue, they go all the way to help us resolve it. Their support is the best. 

How was the initial setup?

The installation is pretty straightforward. Anybody who has just two or three years of experience in this tool can do the installation. Their documentation is really nice. If you have a little experience in these tools and installation, then you can easily install Control-M. The installation took 10-15 minutes, maximum, and you can do it yourself. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

The licensing is a bit more expensive than other tools, so if a client is focused on the cost, that would be something to consider. The licensing should be cheaper. 

Which other solutions did I evaluate?

I don't have experience in AutoSys, but my team also operates in AutoSys. 

What other advice do I have?

I rate BMC Control-M a nine out of ten, because of the stability and the customer support. The only reason I wouldn't rate it a ten out of ten is because their licensing is a bit expensive. Otherwise, BMC Control-M is the best tool I have ever worked on. 

I would absolutely recommend this solution to new clients. Lots of new clients are converting to this Control-M tool because of the stability and the support model. So I wouldn't only recommend it externally, but, internally, we also recommend it to our clients. If they can compromise on cost a little, then this is the best tool to go with. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.