Standardization in our database.
How has it helped my organization?
What is most valuable?
We use Conceptual Search for key words and it is the best. Our business focuses on really targeted accounts and this feature helps us a lot.
What needs improvement?
They should increase the quality and quantity of contacts. From my point of view, D&B is an account standardization tool, not a contact provider like ZoomInfo.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
Non-English, developing countries have some issues.
How is customer service and technical support?
They are great. Responsive.
How was the initial setup?
It is straightforward.
