Dell Business Laptops Reviews

The specific challenge we were trying to address when we chose Dell Business Laptops for our organization was getting buy-in from the faculty and staff. They go to Best Buy, they see the devices in the stores and ask, 'Why can't I have that?' I have to explain that those are not industry standard and are intended for personal use at home. Getting them to understand that and to achieve full buy-in was essential.

My top priorities when selecting laptops for my organization include getting true buy-in and getting full value from the product that we're picking. Today with current AI models and similar technologies, I'm changing my standards from 16 gigabytes now to 32 gigabytes, and from 512 gigabytes to a terabyte. The weight of the device also matters greatly now. I hear a great deal of feedback about this. Faculty and staff tell me, 'Oh, that's too heavy. I don't want to carry that one again. Do you have anything lighter?' So we had to get rid of the Precisions and now everything is much lighter, including 2-in-1 devices. We're getting a host of 2-in-1 devices, and I just received a text while I was here requesting another 2-in-1 device.

The features I have found most valuable include the 2-in-1 devices because my environment enjoys having the tablet capability. I can take the keyboard off when I'm on the plane, which is the key thing when flight attendants request, 'Put your laptops away.' This was a huge issue, which is why we've been getting that influx of 2-in-1 devices. When they say, 'Put your laptops away,' faculty and staff can still have the tablet piece out.

Dell Business Laptops have supported my organization's hybrid workforce well. We have a new alternate work location, so these devices have been a great tool. We had a surplus of docking stations, so we were able to provide those for faculty and staff to take home as well, migrating and switching over from a desktop environment to a laptop environment where now they have that flexibility to take their device home with them.

My thoughts on the security features of Dell Business Laptops, which align well with my organization's needs, include the built-in Absolute feature. This is very key. We've had laptops go missing, and we've been able to use that feature to track those devices.

To improve Dell Business Laptops, I would like to see thinner laptops always. You always want them to be thin and light. There is nothing that can be done about the price because that is just the industry standard right now. Those are two areas of focus: lighter devices and more storage, RAM, and improved processors—that is all the customer base wants. My advice with Dell is to try to create a MacBook killer, something that will go up against the MacBook. Those Mac users should see that Dell has something comparable.

I've been at this organization for two years and sixty days, but they've been partners with Dell Business Laptops for a long time—approximately ten years now.

From my interaction right now with my Dell account people, it has been fantastic. The partnership is true.

What made me choose Dell Business Laptops over the other brands I was considering is the good partnership. The partnership has been there before I got here, and Dell has been doing well with the university. That has been a key thing for us as well. We're not just spending money with Dell Business Laptops. Dell is actually a true partner, so that is important.

User satisfaction has seen measurable outcomes since deploying Dell Business Laptops, which is huge. Faculty and staff come to me saying they don't want the device even when I give them all the bells and whistles. They come to me asking, 'Hey, I want this Surface Pro.' I ask them, 'Why do you want the Surface Pro?' They respond, 'Well, it has all these specs I'm looking for.' I tell them, 'Give me an opportunity, let me get you the same thing from Dell Business Laptops.' I've had so many executives say, 'I just don't want it,' even though I told them all the specs they wanted and made sure the Dell device my people delivered met those requirements. Dell came through. The issue is that they just don't want it. Dell Business Laptops needs to be in those stores with their devices designed to look appealing in the same way that Microsoft designs the wallpaper for the Surface. If Dell did the same thing, it would help because that is all they're looking at. They're looking at the aesthetics, not actually considering whether this device will be able to do what they actually need it to do or if they're just happy with how it looks.

To another IT leader or buyer who is on the fence about choosing Dell Business Laptops for their commercial fleet, I would say work with Dell. You are not just purchasing something; you are building a partnership. My experience with Dell Business Laptops in general has been fantastic so far. I've been really excited; I've been enjoying the Pros and the Pro Maxes. I will stick with Dell for a while. The challenge is convincing my environment. Faculty and staff say, 'Oh, I had a Latitude,' and I explain, 'The device didn't change; Dell just changed the branding of it.' So it was convincing my faculty and staff that this is not something new we're trying; Dell Business Laptops just changed the name. My review rating for Dell Business Laptops is eight out of ten.

My main use case for Dell Business Laptops is primarily for project-related work, where we optimized the project to load in quite a bit of environments. Each environment takes a lot of storage, and we need a considerable amount of RAM. We run our servers for coding-related work, create documentation, and use Excel.

I use Dell Business Laptops for around 10 to 12 hours a day, where my work starts with attending calls and meetings with my teammates to discuss what we are about to do. I do mostly coding-related changes. I have a lot of enterprise applications where I make scripts and try to run them. For documentation, I use other Microsoft tools such as Excel, which helps tremendously. My main use case is mostly coding-related and documentation.

The best features of Dell Business Laptops would be its smoothness, where I never faced any issue moving from one application to another. Another feature is its durability; it is very sturdy. I have dropped the laptop quite a bit of times, but it never got a crack, not even a single one. It also has flexible RAM, which is crucial because we try to switch from one environment to another and upgrade from V9 to V8, and now we are moving to V10. The flexible RAM allows the laptop to adapt to the changes we make in real-time. This is the perfect laptop for a developer.

Regarding durability, I had an incident on a business trip when I had to go to the client office to give a presentation on the changes we had made. My laptop slipped out of my bag and fell right on the screen, but it did not even have a crack. Everything was very smooth, so I think the durability is on the mark.

Dell Business Laptops have impacted my organization positively because initially, prior to me joining this project, we were using HP business laptops where we often faced lagging issues. When we switched to Dell Business Laptops, we saved a considerable amount of time. It is really scalable, so whenever we try to scale up or down, it adapts really well. So, I say it is a pretty good laptop.

Heating-up issues are concerning, but overall, everything is really good.

I believe Dell Business Laptops are slightly on the costlier side because my organization deducts the laptop price from my salary. While it is on the pricier side compared to competitors with similar working structures, the build quality is different. The licensing and setup cost are also expensive. The heating issue is a concern for me, but it does not affect productivity.

Battery life in Dell Business Laptops is pretty good despite the heating issues. When I try to use my laptop in my office, we have air conditioning, so the heat does not really get to us. However, when I am working remotely at home, the heating issue often becomes a problem for me, but the performance and productivity remain top-notch.

I have been using Dell Business Laptops for around 1.4 years as my organization gave it to me for project-related work.

I can give a specific example where Dell Business Laptops made a difference for me. Initially, prior to this, I used an HP laptop where I faced considerable lagging issues, and it would heat up occasionally, and I often dealt with glitches in the HP laptop. When we switched to Dell Business Laptops, switching from one application to another became easier than we thought because everything was really smooth. It was durable, and since I am a rough user, I think this laptop is perfect for me. Our servers take a considerable toll on our laptops; if we do any coding-related changes, instead of just reloading the PCFs, we have to restart our server, which takes around 20 to 25 minutes. During the server run, we generally face lagging issues, but when we switched to Dell Business Laptops, we never faced those issues. So, we could do documentation and every other script-related change in parallel.

Since switching to Dell Business Laptops, I never faced any lagging issues. I believe we saved a considerable amount of time, and regarding technical issues, we never faced any. One of my team members faced an issue, but he provided us with the proper documentation on how to fix base errors. He went through that and fixed the issue, so we never really faced any problems. Personally, I never faced them.

Dell Business Laptops are stable, which is one reason we are still using them.

I would say Dell Business Laptops' scalability is excellent because whenever we try to increase our database storage, we scale up or down without facing downtime issues. It is truly scalable.

Integrating Dell Business Laptops with our existing IT infrastructure is smooth. We create new environments and switch from one environment to another, such as when we are trying to upgrade or build something new. Because of its flexible RAM and SSD, we never face any issues when creating and switching between new environments.

Customer support is very helpful. We were provided proper documentation beforehand, so when we reached out to them, they informed us we had documentation to follow. Everyone was very nice, and they never seemed tired of us; they were really good.

I previously used an HP business laptop, which was very laggy. I do not remember the exact model, but it was unable to transition smoothly between applications. When our server started, most applications would become unresponsive and glitch, so we switched to Dell Business Laptops after careful reviews and feedback.

I have seen a return on investment because when we never faced any issues, repair costs were very low. We have saved a lot of time because nothing lags currently, allowing us to document a PRP while our server runs smoothly.

Regarding pricing, I would say it is slightly on the costlier side; my organization deducts an amount from my salary. However, the setup and everything were smooth.

I have evaluated other options, including HP business laptops, but they did not meet our criteria due to their frequent glitches, which led us to choose Dell Business Laptops.

My advice for others considering Dell Business Laptops is that if you are a developer or need to perform heavy-duty related work, I would definitely recommend this product because it is sturdy and has good RAM. Having flexible RAM is very important for a laptop, and with this flexibility, you can easily build new networks or move between environments without affecting other applications. I highly recommend it.

I believe this product is the best available in the market in terms of durability, good RAM, and flexibility. It is very good from a developer's perspective, but it is slightly on the pricier side. If pricing is not a factor, I would certainly say going for this laptop is a really good choice. I have given this product a review rating of 9.

I have been with the organization for eight years, and we have been using Dell Business Laptops the entire time. We do use a few others, such as some Panasonic Toughbooks because we have field workers, but we use Dell Ruggeds as well and the semi-rugged detachables.

The specific challenge we were trying to address when we chose Dell Business Laptops for our organization depends on the role. We find that the fact that there are so many different levels of performance is beneficial because we have engineers who do things such as flow modeling and AutoCAD, and the Precision series is what we generally go with them, and they work well. They are heavy, but obviously if you want performance, you have to have some power behind it. A lot of our senior managers really prefer the ultra-portable detachables. The only thing we really struggle with, and this is an expectation from people rather than a reflection on Dell, is that people who want the ultra-portables then say that this is not powerful enough. Of course it is not. It is an ultra-portable. The range of Dell Business Laptops offerings gives us really good options.

The features I have found most valuable are not really related to the laptops themselves, but the new integrated camera monitors we use and the hub monitors. We tried the hub monitors a few years ago when they first came out and they were not reliable, so we moved back away from them. The new generation seems to be much better. Dell Business Laptops' biggest strength right now is reliability. We have very few warranty service calls. We have some, as there is always going to be broken equipment, but for the most part, we are very happy with how reliable they are.

These laptops have supported our hybrid workforce because we have people who work from home, people who work specifically in the field, and office workers. The range of options is one of the things we really appreciate. We have a lot of people who use the fully rugged. We used to have Panasonics and Toshibas. We still have some Panasonics, but we use a lot of Dell Business Laptops rugged laptops. They have been consistent. They might be heavy and unwieldy, but if you are using it in the field, that is what you have to do. We have not had any major issues, and everybody has been happy with them.

To improve, it is a balance between performance and weight. Personally, I have one of the Precisions, the old 59s. This machine is powerful. Carrying this around is not easy, but it works. I am prepared to make that sacrifice, and I do not mind carrying a heavy one around. Executives are not in the same position. When an executive does not want that heavy weight but they still want the performance, that is where we sometimes struggle with expectation setting. I do not prefer the touchpads. I have not had a lot of people complain to me, and it might be specific to me, but the touchpad on my Precision is problematic. It routinely right-clicks somewhere unintended and I have to fight through it.

I have been in the industry for over thirty plus years.

Since deploying the laptops, we have measurable outcomes such as cost savings and user satisfaction scores because we are a Premier partner and we receive good rates. We have a good relationship with our account executive. Dell Business Laptops' account executive staff has been very responsive. Even though we have gone through a few account executives, everybody that we have worked with has been very easy to work with. When it comes to equipment reliability, anytime we do have a problem, that responsiveness has helped us out significantly.

The top priorities when choosing laptops for our organization are reliability, repairability, and support from my perspective.

We are using detachables and Latitude is our standard, although the names are changing, the Pro and the Pro Max and so forth. The Latitudes are our standard. Precisions we generally use for our engineers or our GIS people, the Geographic Information System, because they do a lot of information processing.

My thoughts on the security features of the laptops are that a lot of it is not related to the laptops themselves. We are migrating to Windows Hello and we are trying to do some biometric authentication, but again, that is not specific to Dell Business Laptops. I do not have much security feedback.

If I were about to tell a peer about Dell Business Laptops, I would convey that it would not just be about the computers, but about the company because we have had really good relations with our sales representatives and account executives. They always seem to be ready to assist us even when we have unusual requests. We do use a lot of Dell storage as well. I think we are going to be, obviously with the significant change in AI, deploying specific AI servers at some point. I do not know when that is going to happen, but I am almost certain it will be Dell Business Laptops equipment we go with because it will integrate well with our current environment. The relationship we have really helps. I would rate this review a nine out of ten.

Dell Business Laptops includes two flavors: ones with the full-fledged GPU, which I purchased for colleagues who are really working on AI models and training, and the other model with the processor add-on that is optimized for Copilot applications, which are more adapted to people working on desktop applications.

Throughout my group, which consists of more than 20 people, we have just these two models of Dell Business Laptops: the Dell Pro for the power users, purchased last year, and all the other laptops are XPS models we bought over the last five years, with a typical renewal cycle of five to six years for all the laptops we use.

Dell Business Laptops have significantly supported our hybrid workforce since we purchased them. I was amazed to see when I distributed the laptops that the initial reaction was that they were heavy, but once users started using the built-in GPUs, they became fascinated with running three AI models in parallel without any hiccup, and the battery life holds for hours, resulting in extreme user satisfaction with the hardware.

My end users, the colleagues in my group, are now actively exploring the possibility of using AI models in our daily workflow, which had previously been a challenge due to lack of access to necessary hardware. With Dell Business Laptops, these barriers disappeared overnight, allowing them to work on their own AI models efficiently.

While I do not have measurable scores or numbers, user satisfaction has greatly improved, as feedback indicates that those who struggled for months to access resources are now accomplishing their tasks. Within three weeks of receiving the laptops, they report being finished with their projects, highlighting the satisfaction stemming from the availability of GPU resources.

One of the most valuable features of Dell Business Laptops is the SupportAssist package, which allows us to stay on top of all driver versions and firmware updates, crucial for enabling new features on GPU compute and BIOS settings, important for my teams working on AI systems.

Regarding the security features of Dell Business Laptops, the only one I can mention is the fingerprint sensor, which I think is not very relevant for us, as the camera face recognition is part of Windows.

I recommend Dell Business Laptops and would suggest considering the XPS and Dell Pro lines for business applications. While I have the Inspiron series at home, they are not relevant to this discussion. I affirm that Dell Business Laptops are solid and rugged, with excellent battery life and keyboards, making them comfortable to use with adjustable screen angles.

I have no ideas for how Dell Business Laptops can be improved, as this is exactly why I buy them.

I have been working in data center management since the year 2001, which is now a quarter of a century.

We only had one failure with a motherboard that was replaced within two days, unlike other brands where we often face compatibility issues and missing drivers.

When we chose Dell Business Laptops, we addressed two needs. We have hundreds of Dell servers, storage, and networking already, building a good relationship with the vendor, and an important point for the decision to purchase Dell laptops is the support we get, extending our ProSupport to desktop hardware, screens, keyboards, and laptops, which keeps people working throughout the day.

A top priority for selecting laptops, including Dell Business Laptops, is the price, especially as we are on tight budgets. However, since we keep them for five years for compute hardware, quality, durability, support, and the quality of the image also matter significantly.

In terms of pricing, we find Dell Business Laptops extremely competitive for the power and features they provide compared to other brands. Although the Dell Pro laptops are on the higher end, performance-wise and feature-wise, they are well worth the investment.

At CERN, we have several other brands of laptops available because our central purchasing department sets up frame contracts with different vendors, but we choose Dell Business Laptops because for the last 15 years, everything works seamlessly on Dell hardware.

For other IT leaders considering Dell for their commercial fleet, my advice is to evaluate more than just the cost of hardware. Focus on user experience, support load, and hardware durability to determine how often you need to repair something and the availability of spare parts, as total cost of ownership does not capture these aspects.

To sum up my overall experience with Dell Business Laptops, I would say they offer durable hardware with a long lifetime that ensures continued user satisfaction for years to come. I would rate this review a 9 out of 10.

My top priorities when selecting laptops for my organization focus on usability for my customers, since many of them are researchers and providers. Efficiency and mobility are key, as they need something lightweight. My customers do not want to be burdened with heavy equipment. They want to be able to quickly place the laptop in their bag or purse when they travel, but also have the right computing power because our providers use Epic, which is very robust once they access it. They perform e-scripts and conduct voice recordings rather than virtual consultations. They use voice memos to take notes for their patients instead of trying to type everything out.

I have found the support to be the most valuable feature of Dell Business Laptops, especially with our support agreement that provides next day service with on-site technician visits when needed. I remember handling a support ticket where I needed a replacement screen. I made the request on Tuesday and received an email Tuesday night. The Dell technician was on site Wednesday with the replacement screen. I set him up in the lab and an hour later, he provided the replacement. I was able to return the device to the customer a day later.

Since deploying Dell Business Laptops, the experience has been entirely positive. From a cost perspective, I was able to increase my hardware footprint because I demonstrated that I could purchase four Surface laptops or five Dell Business Laptops. At that point, I am practically getting one for free. Usability has been exceptional. The biggest challenge has been managing the transition from replacing Surface laptops and their docking stations and converting them to a Dell docking station setup.

It is challenging to identify how Dell Business Laptops can be improved because some of my customers have found them to perform well. However, due to their nature as researchers who are constantly on the move and traveling, much of my hardware gets physically damaged. I do not think this is something that anyone can fix, as it will happen regardless. The researchers are always working with different institutes and organizations across the world and are constantly on the go. They experience situations such as laptops being slammed down at TSA checkpoints or falling off tables in hotel lobbies. My hardware gets beaten up significantly. I do not think this is a problem that Dell can address, as it is a challenge with any brand unless they convert everything to Toughbooks.

I have been using these laptops for about three years since I started at Krieger.

The organization was primarily a Microsoft Surface shop before I started. Since then, I have moved toward a hybrid approach because I found, especially from a pricing standpoint, that while Surface laptops are more sleek, the cost is significantly higher. For the price I pay for one Surface, I receive a bulk discount of approximately two thousand dollars per unit. With Dell Business Laptops pricing, I get the same device with the same hardware components for about sixteen hundred dollars. I demonstrated that for four Surface laptops, I can get five Dell Business Laptops. From a cost perspective, I have been working to reduce our Surface footprint. The organization has been a Dell shop for desktops for years. From a laptop and mobile perspective, Dell deployment has increased over the last three years.

Currently, I am using Dell Business Laptops, specifically the Pro sixteen-inch model. I use the sixteen-inch, fourteen-inch, and alternate between the two models. For the fourteen-inch, I purchase the touchscreen option. For myself, I have the Dell Premiums seventeen-inch, which I have in my bookbag right now. I use this internally for my IS department because it has more powerful specifications, including an Ultra i9 processor and thirty-two gigabytes of RAM, since my support team runs more robust software from my customer base.

One of the biggest challenges I addressed involved the perception of Dell Business Laptops versus Surface devices. Many people in my customer base perceived Surface devices as more tiny and sleek, and they associated that perception with executive-level devices when it is not necessarily true. To overcome this hurdle, my Dell partner recently helped me by sending a try and buy unit of the Dell Pro Premium fourteen-inch, the PA14250 unit. I have been demoing this device, and many people have commented that it is the same weight as their Surface device and feels familiar. I have been able to explain that the performance is actually better than their Surface. This demonstration has helped overcome the perception hurdle. The issue was not about performance but rather about appearance and perception.

I also had to explain to my leadership team that because of how Surface devices are designed, their docking stations are based on the generation of Surface that each user had. Even though my fleet has changed as I refresh devices, I have to maintain a fleet of multiple docking stations to work with each respective Surface model. In contrast, with the new TB5 docking station, regardless of which Dell Business Laptops model someone has, it is backward compatible and adjusts the power to accommodate the device. I explained to leadership that with Dell Business Laptops, I have one universal docking station, whereas with our Surface devices, I have four different docking station options. From a cost and physical inventory perspective, we do not have the space to house and maintain all these different units and models of docks.

I chose Dell Business Laptops over other brands mainly for the support standpoint. I was able to get all of my field technicians and system support technicians through the Dell training program, and they are all Dell certified. This option is not available for Microsoft or Surface devices. I knew that my organization would be protected if anyone needs to open the laptop to swap the hard drive because they are trained and covered, and it does not void my warranty. This was my biggest selling point and has helped me tremendously in gaining more adoption.

On a scale from one to ten, I would give Dell Business Laptops a ten. Usability and function are exceptional. My team works directly with the Dell support team on imaging and deployment, and we are able to image and deploy machines much quicker because of how the drivers are packaged and integrated into my SCCM environment. I am turning out equipment faster. At this point, whenever I do any hardware change, the support team is ready for me within a day or two with everything packaged and ready to go in my SCCM environment. The process is much longer with Microsoft products because of how everything is packaged there. The Dell Business Laptops solution has definitely made my work much simpler and less of a hassle.

I recommend thinking about your user base and customer base before deciding on Dell Business Laptops, and avoiding overspending on unnecessary specifications. At first, my VP wanted everything configured with an Ultra i9 processor and thirty-two gigabytes of RAM. I questioned whether this was necessary, as that specification works for my developers and some of my researchers but not for my entire organization. I recommend taking a hard look at your user base and evaluating the product to ensure it meets the actual need. Providing yourself a little room for growth is crucial. I have found that in any industry, now in today's climate, eight gigabytes simply does not work anymore. Sixteen gigabytes is the minimum. However, I have had meetings in the last two months discussing whether sixteen gigabytes is even sufficient anymore. Probably within the next year, I will have to use thirty-two gigabytes as my baseline because of the demands in my organization. My last machine had sixteen gigabytes, and Google Chrome by itself consumes a lot of resources. On top of that, especially as an IT professional, I run SCCM, BeyondTrust, and my phone system, so I need that computing power. I would rate this product a ten overall.

Dell Business Laptops have been my organization's primary laptop for business users for approximately three to four years.

The main use case for Dell Business Laptops is for most business users, including anyone in the finance department, marketing, and sales.

A specific example of how someone in my company uses their Dell Business Laptop day-to-day is as their primary communications tool, utilizing Microsoft Office 365 apps, Voice over IP for making and receiving phone calls, and Microsoft Teams meetings.

Dell Business Laptops positively impact my organization by helping people increase productivity. I prefer to standardize our fleet of endpoints, and we are now standardized on Dell laptops, which means I receive fewer support calls because these laptops are reliable, especially compared to the HP ones we were using earlier.

The best features Dell Business Laptops offer include the Dell utilities that come pre-loaded on the Dell Latitudes, with Dell Command Update standing out as particularly valuable, and I also find that the BIOS and recovery tools are quite effective on Dell systems.

Dell Command Update stands out to me because it makes it simple to get all firmware and driver updates for people without them having to search for anything. I do not have to worry about Windows Update missing those updates since it typically does not update drivers or hardware components, and it takes only a couple of clicks to address it, making it important from a security standpoint. The recovery tools have also been useful for troubleshooting any hardware issues the laptops might have encountered.

When Windows has an issue that is hard to pinpoint, it is often easier to reload the operating system. The built-in recovery utilities on Dell make this process simple, quick, and painless. I have used it several times instead of spending hours troubleshooting some complex issue buried deep in the operating system to get the user back in action quickly.

In terms of specifics or metrics since switching to Dell, it is difficult to quantify exactly how much support time we have saved. However, I definitely receive fewer calls regarding hardware issues since the switch. While people still spill beverages on their laptops and Microsoft Windows has its own problems, I cannot give a specific quantifiable metric, but my experience demonstrates that to be true.

Regarding how Dell Business Laptops can be improved, I was surprised to see that Dell appears to be phasing out the Latitude, which has always been the gold standard in my opinion for business laptops. While I am certain there is a replacement for it, I noticed fewer options remaining in the Latitude lineup recently when I attempted to purchase more. I do not know why Dell made this decision, but I would recommend not discontinuing the Latitude, as it is known and trusted among IT professionals.

I have been using them as our primary laptop for business users for about three to four years.

Dell Business Laptops are stable overall; the only concern I have is Dell phasing out the Latitude, which feels somewhat unstable.

The scalability of Dell Business Laptops is good, though I am uncertain how to further elaborate on that.

Customer support from Dell is another area where I think they excel. I use the support.dell.com site to check warranty status and rarely need to make claims. In the few cases where I did use warranty claims, I found help quickly, and in some instances, we even received on-site support.

I previously used HP laptops. While I think they were acceptable, I switched to Dell due to experiencing more unexpected hardware failures with the HP laptops.

I cannot specifically address return on investment since I do not usually deal with the financial aspects of the organization.

The pricing, setup cost, and licensing with Dell Business Laptops are competitive, in my opinion.

Before choosing Dell Business Laptops, I evaluated other options, including some Macs for creatives working heavily with graphics. I looked at IBM, HP, and Dell, and for me, Dell is the winner among those options.

My advice to others looking into using Dell Business Laptops is that they could be a really good option depending on the type of business and end users involved.

Before concluding, I want to reiterate my concern about the unclear successor for the Latitude line. I discovered that Dell is phasing out the Latitude brand as part of a 2025 portfolio refresh, replacing it with simplified Dell Pro branding. While this somewhat clarifies things, it raises questions about what will happen to other models such as the Dell Precision. I feel the branding could be less confusing, considering the strong recognition that Dell Precision holds among engineers and IT professionals.

I found this interview overall positive, but some questions, such as the one regarding the scalability of Dell Business Laptops, did not align with my expertise.

I would rate this product a nine out of ten.

Dell Business Laptops serve as our main solution for everyday use and for our engineering employees. Our engineering department uses AutoCAD and SolidWorks extensively, so we deploy Dell Pro Precision 7 laptops to provide them with the full power and reliability they need while running both applications.

Dell Business Laptops have positively impacted our organization by helping us deploy the right type of equipment to the right department and assisting them in optimizing their work performance.

Since using Dell Business Laptops, I have noticed specific outcomes where measurable improvements with Dell Pro Precision models have been evident. SolidWorks and AutoCAD have specific RAM requirements, and when we build Pro Precision 7s specifically configured for these applications, the engineers have reported that their work has become significantly faster with no lag, allowing them to work more efficiently and completely. They are very satisfied with these laptops.

Dell Business Laptops offers excellent repairability, strong battery life, and significant customization options. We can provide high-end engineers with laptops configured with 128 GB of RAM, while mid-tier engineers receive 64 GB, along with varying chipsets and screen sizes. Some engineers prefer the 13-inch models, others prefer the 14-inch, and some choose the 15-inch models, showcasing the extensive range of options Dell provides.

The most valuable feature for my organization is customization because our engineers handle workload-heavy tasks. When we can customize laptops specific to their job requirements, including larger RAM capacity, graphics cards, memory configurations, and solid-state drives, all these components work together to optimize the employee's experience and help them streamline their work and become more productive.

The onboard video card, memory customization, and RAM customization have proven most valuable to us. Since we are an engineering-heavy company, the ability to custom build specific laptop configurations for each engineering department helps them complete their work faster, on time, and with minimal lag time.

The security features of Dell Business Laptops are excellent as we maintain a strong security focus in our organization. We must follow many different standards, and Dell helps streamline these compliance efforts with the features they provide out of the box.

Dell Business Laptops have supported our organization's hybrid workforce immensely. When we transitioned to a hybrid model, we were already prepared because everyone already had a Dell laptop, which are portable, allowing them to move seamlessly from work to home and back at will.

If I had to identify one thing that could improve my experience further, I would make the USB-C modular.

I have been working in my current field for ten years.

Customer support from Dell is exceptional. Any issues I have encountered have been addressed promptly when I reach out to Dell support, and they consistently go above and beyond by proactively identifying other potential issues related to mine based on their metrics and addressing them without me having to request it, which helps support us better.

I previously used different solutions including Dell, Apple, and HP. I came in knowing the reliability and affordability of Dell and transitioned our organization into being exclusively a Dell laptop company. Instead of managing different support systems for different laptops, consolidating our fleet with Dell has provided us with greater reliability and dependability.

My experience with pricing, setup cost, and licensing has been straightforward. Dell walks you through each stage clearly, there are no hidden costs, and you know exactly what you are purchasing along with the benefits you receive from it.

I have not seen a return on investment.

I did not evaluate other options before choosing Dell Business Laptops.

I would advise another IT leader or buyer considering Dell Business Laptops to proceed with confidence, as Dell is the best decision they could make. If they are hesitant, I would recommend they obtain one unit and test it with a power user or any person from the company, and they will see that Dell outshines any other PC maker by significant margins.

For others looking into Dell Business Laptops, I strongly encourage them to move forward with this choice. Although changing computer laptop brands completely can feel challenging and uncertain, once you commit to Dell, you will find that the rewards significantly outweigh the risk of switching, and you will be very satisfied with that decision.

Dell Business Laptops represents one of the best decisions any company could make. The innovation Dell introduces every year keeps businesses at the forefront of technology, and this product has been one of the best decisions we have made as a company. I highly recommend Dell Business Laptops to anyone considering business laptops, as Dell is the brand to choose. I would rate this product ten out of ten.

My main use case for Dell Business Laptops is mostly for managing admin tasks, admin parts, managing Microsoft 365, managing Google Workspace, automation, and many more related to networks. I run PowerShell scripts for Microsoft 365 and managing and migrating user mailboxes, security postures regularly.

Dell Business Laptops have positively impacted my organization through user satisfaction. The specific results my end users experienced since switching to Dell Business Laptops include user satisfaction and productivity improvements. Since deploying Dell Business Laptops, many users found it has better productivity, and it is a good laptop. Dell Business Laptops have supported my organization's hybrid workforce as we have many salespersons who work remotely.

The best features that Dell Business Laptops offer, starting with Dell XPS which is very lightweight, is something I am happy to carry. The lightweight design of Dell XPS is beneficial for my day-to-day work and productivity, and on top of that, it is very fast. The display quality of Dell Business Laptops is good.

The Copilot key is a feature on Dell Business Laptops that is very easy to use to open the Copilot application. While searching for anything, I use the Copilot key, and it improves searching the data more efficiently.

The security features of Dell Business Laptops align with my organization's needs as it keeps updating on the security patches. These security updates have helped my organization by keeping our system safe.

I wish the battery of Dell Business Laptops would improve more and become more reliable. Although customer support for Dell Business Laptops is good, improvement in the battery is really necessary. There are no additional improvements needed for Dell Business Laptops that we have not discussed yet.

I have been working in my current field for more than twenty-one years.

Dell Business Laptops are stable. In my experience, Dell Business Laptops are stable with no issues regarding reliability or performance, and they are the best.

Dell Business Laptops are scalable as we bought around two hundred fifty laptops within a span of one and a half to two years.

Customer support for Dell Business Laptops is good. I chose Dell over other brands I was considering just because of the support, which was the deciding factor. I bought all of the systems and servers, which are Dell only in our company. In my experience, Dell Business Laptops are stable with no issues regarding reliability or performance, and they are the best.

I previously used other OEMs including HP and Lenovo, and we switched to Dell just because of the service, and we are happy with Dell service.

My experience with pricing, setup cost, and licensing for Dell Business Laptops is that if you compare it with other OEMs, it is slightly high, but the reliability is there.

Dell Business Laptops have supported my organization's hybrid workforce as we have many salespersons who work remotely.

I have not seen money saved but have seen time saved since we switched to Dell Business Laptops.

My experience with pricing, setup cost, and licensing for Dell Business Laptops is that if you compare it with other OEMs, it is slightly high, but the reliability is there.

Before choosing Dell Business Laptops, we evaluated other options including Lenovo, Acer, and HP, but finally, we went with Dell only.

If I were recommending Dell Business Laptops to a peer, I would say I always prefer Dell just because of their productivity, laptop speed, and excellent support. We do not feel that other laptops give such fantastic support as Dell gives to customers. To another IT leader or buyer on the fence about choosing Dell for their commercial fleet, I would advise that if you go with Dell, you will get good support from Dell. No other OEMs can give such good support. The advice I would give to others looking into using Dell Business Laptops includes focusing on reliability, performance, and the support aspect. I would rate this review as a nine out of ten.