Dell Business Laptops Reviews

I am primarily on the server side when selecting laptops for my organization, but for my own needs, I require something that will connect to what I need. I need it to run fast, and I need to actually have battery life because quite often I'm working in a data center where there's not necessarily a power plug. It has to have longevity in that aspect where I can easily transition from my desk to walking downstairs with it into the data center to troubleshoot server infrastructure and environments.

My organization has been using Dell Business Laptops since before I started with them, which has been over 18 years.

One feature I have found most valuable is the unified ports on Dell Business Laptops. Right now, the one I have has just USB-C or Thunderbolt ports, so the ability to just plug in my Dell monitor, which is my dock and everything, means it's instantly I'm on the hardwire and everything is all connected. I don't have to worry about it, and it charges the laptop without me having to have a secondary charging cable. That's really nice.

The security features of Dell Business Laptops, particularly the BIOS password and setting, is all really nice and secure. I appreciate the way that if you do forget the BIOS password, and I'm speaking from past experience, you used to be able to call Dell, give them the correct code and if you gave them the correct business information too, they could help you get back into it. If you couldn't match any of that, they would not help you. That was a really great security feature because people forget passwords, they fat finger things, and you don't want to be locked out of the BIOS because then you can't update it.

That's actually one of the reasons I have Dell Business Laptops instead of a Dell desktop now. I need to actually be mobile and work where I need to. Because I work on servers, I have to have a secure connection. I can't be working on just a personal device and connecting to servers with that sensitive data. I've got to use a provided laptop that is secure with the proper controls. Dell Business Laptops help us do that.

I personally like tablets, so it would be nice to see a model of Dell Business Laptops that's a tablet with the detachable keyboard, inspired by Microsoft's Surface. I think that'd be kind of cool to see, but these are just ideas.

I have been using Dell Business Laptops for about 18 years in my main area of expertise, regardless of the company or job title.

My experience with Dell Business Laptops is great. I worked on them from a hardware support perspective, so when we are calling Dell, we'd get parts in, and we'd replace them ourselves. We also have had Dell techs come out and do the replacements. Either way, it's great. We've sent them in for replacements, and the turnaround time has always been excellent for us. They just work.

I will admit we did try another brand of Dell Business Laptops. With the repairability and the reliability, it just wasn't up to the same standard, so we actually ended up staying with Dell overall. We did pilot them for a bit, but the other brand just didn't stand up to them.

I know we had one person who wanted to switch over to a different brand of laptop, and we actually let them for a bit, and they ended up three years later with the laptop dead. The Dell Business Laptop we had was still running. We actually got them to convert over to Dell Business Laptops and they've been using that for at least seven years when I left the area that was working with laptops primarily, and they were still running strong with it. Dell Business Laptops have longevity that you can't beat.

They switched to Dell Business Laptops a long time ago, but when we did try the pilot program for the other brand, it was the fact they didn't last as long. We've had Dell Business Laptops that have been in service for over ten years and they keep running along. Most you do is replace the battery if they don't charge it properly. Those are old laptops, and we know old batteries don't last very well, but popping a new battery in, and it's good as new.

Of course, if you'd ask me the model number of Dell Business Laptops I am currently using, I could not tell you off the top of my head. I know it is one of the higher-end ones, I just can't remember it off the top of my head.

The specific challenges or needs we were trying to address when we chose Dell Business Laptops was reliability. I did work desktop support for a while, so for us, it was reliability, it was the repairability, and it was the fact that we could get the support we needed when we needed it.

Dell Business Laptops align pretty with my organization's needs. We've been using them for over eighteen years, so they have to align pretty closely.

The overall rating for Dell Business Laptops is a ten out of ten. I've used them my entire time there, and I've never had a complaint. As long as you match the right model to your needs, they're perfectly great.

If I were recommending Dell Business Laptops to a peer, I would point out the reliability and the batteries. You can swap those batteries out and put a new one in. Dell seems to always have them available, which is nice. Some companies change the battery every model, but Dell doesn't necessarily do that. They're available when you need them.

I would ask another IT leader or buyer how often they want to replace the device. My experience with Dell Business Laptops is they just continue forward and keep moving. Replacing the whole device is expensive, not only in hardware cost, but also in the user's time to move all their data, settings, and customizations. It's costly.

My overall rating for Dell Business Laptops is a ten.

On-premises

Dell Business Laptops are primarily used in my organization for engineering and design, and then for business support, such as normal business, HR, and finance.

Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools. Before, it was very much, "Thomas, my laptop's not working. Thomas, my laptop's freezing." Now, my work is different, and I'm a lot more efficient because Dell isn't causing a chokehold on the amount of work I have to do.

The most valuable feature of Dell Business Laptops for me has to be the support features, so if it breaks, there's ProSupport at the back end. This means I can image the laptop from when they are, so if it crashes, I can image it back from when they stopped using it.

If I could improve Dell Business Laptops in any way, it would be the price point, but that's not Dell's fault, that's the market. However, the price point is the only thing, as moving from Lenovo to Dell, what I've grown to understand is that they try to make it as cheap as possible depending on the amount you're buying. Through learning about business use and these courses, I've understood that it's not really about the price point, just about how many I buy and how much I buy them for.

I have been using Dell Business Laptops at my current company for a year, as I came in and replaced what was previously Lenovo with Dell.

I rarely work with Dell's customer support for Dell Business Laptops because they are easy to use, but whenever I've had an issue, for example, blue screening, they are very easy to take me through the process of just resetting the laptop from scratch and then re-imaging them with our business tools.

I find Dell Business Laptops to be easy in terms of reliability and speed; we do have four years of support, but they last for five to six years, depending on if it's for engineering or design.

Dell Business Laptops are supporting my AI workloads because changes are a really difficult thing within the construction industry, but whoever does use AI finds it very easy to use. This year we're trying to bring more AI tools within the engineering workspace, and it's not easy because construction is not an industry where adoption is easy to do, but Dell Business Laptops do support this.

I started using AMD GPU chips this year, and multitasking has been unreal on them; I don't experience any issues with freezing. We use Autodesk, AutoCAD, and Plant 3D, and there are no problems whatsoever. Ever since I've moved to AMD, there have not been any crashes, so I'm satisfied as an IT analyst.

I previously used Lenovo.

Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools. Before, it was very much, "Thomas, my laptop's not working. Thomas, my laptop's freezing." Now, my work is different, and I'm a lot more efficient because Dell isn't causing a chokehold on the amount of work I have to do.

Besides Lenovo and Dell, I evaluated HP; there's HP in the company right now, and the same thing happens with them, crashing whenever they're multitasking. With Dell Business Laptops, it doesn't happen for some reason; they are very easy to use and very easy to understand. The only issues I've ever had are with blue screening, and since I've always used Dell, even in college, support has been very easy for me from the get-go.

The pricing of Dell Business Laptops themselves is a bit pricey, just because of AI, and they are a bit expensive, but because I work in engineering and construction, it means that they're easy to use.

If I were recommending Dell Business Laptops to a peer, I would emphasize convenience, efficiency, and ease of use, as Dell is well-known and allows customers and end users to feel safe within their environment wherever they're working.

Dell Business Laptops support the organization's hybrid workforce and remote work as well. What I've learned in the forum is that you can also remotely sort out issues for those on the field, which is particularly important in my very massive on-the-field industry. I am giving this review a rating of 9 out of 10.

My main use case for Dell Business Laptops is value for money and being able to deliver on time. I use Dell Business Laptops on a day-to-day basis, integrating with all Microsoft products and Microsoft Teams.

Dell Business Laptops have impacted my organization positively as they have evolved much faster in the way they run things. Most importantly, they have remained a strong partnership with me for the past eight years. The most direct impact is that they deliver what they actually promise.

Dell Business Laptops can be improved by focusing on reshaping the design and innovating with a lighter and more powerful laptop.

I have worked for Illumina for 15 years.

Dell Business Laptops are stable without much issue and are able to cater to what my organization actually needs.

Dell Business Laptops scalability is not good, typically because of the design where some of the RAM is soldered to the motherboard, which prevents some form of scalability in terms of upgrading the hardware.

I have no complaints about customer support.

I did not previously use a different solution.

I did not purchase Dell Business Laptops through the AWS Marketplace; it was actually through a distributor.

I do not see a return on investment and cannot share relevant metrics such as money saved.

Regarding pricing, setup cost, and licensing, Dell has always been one of the more competitive vendors that offer me an all-around price for the laptop, which is generally great.

I was comparing Dell with HP before choosing Dell Business Laptops.

Dell Business Laptops are pretty average to me, but there was actually a period of time where Dell innovated with a lighter laptop, which helped most of my users on the mobility part. I do not have a tool to rate the NPU and the CPU performance, but as long as the cost is not too high, I am willing to accept that. I am the cost center owner and the decision-maker regarding IT procurement. My top priority when selecting laptops for my organization is cost-effectiveness. The Dell Business Laptops models I am currently using are the PB14 and the PB16 Pro Max. The specific challenge I was trying to address when I chose Dell Business Laptops for my organization was cost. I chose Dell over the other brands I was considering because they are able to deliver what they promise. I currently do not explore the security features of Dell Business Laptops, but I understand it is important to know how they can protect the entire environment. My advice to others looking into using Dell Business Laptops is to go with what your organization actually needs, as the most important aspect is that users need to be happy. I would rate this product seven out of ten.

We utilize Dell Business Laptops for business use. We use Dell Business Laptops for general office work, programming, and data analysis.

Dell Business Laptops provide a fast response time, and the RAM and specifications are fully customizable according to our needs.

The fast response and customizable RAM specs help my team day to day, with turnaround usually less than three days.

Dell Business Laptops have synchronized everything in my organization. Previously, we were using different brands, and when we connected to external devices, sometimes there were issues. Additionally, the customer service response is quite fast.

We are using the 365 platform with Dell Business Laptops, so my IT team is able to manage all devices from their end with Dell Autopilot features that we pre-customized before we started using the laptops.

I chose Dell over other brands I was considering because of good customer service, fast response, and the ability to customize according to our needs.

We are able to manage everything from our back end with Dell Business Laptops; all devices and installation updates can be done remotely.

I need a lighter weight laptop; Dell Business Laptops could be improved in this area.

Longer battery life would also be a needed improvement for Dell Business Laptops.

We have been using Dell Business Laptops since 2020, which means we have been using them for approximately seven years.

Dell Business Laptops are stable.

The response time is very fast, and the order turnaround is also fast regarding Dell Business Laptops' scalability.

The customer support for Dell Business Laptops is very fast.

I would rate the customer support a 10.

I previously used different solutions; we were using HP and Lenovo.

We purchased Dell Business Laptops directly from Dell; we did not use the AWS Marketplace.

I suggest the specifications for Dell Business Laptops when it comes to IT procurement.

The specifications need to suit our working needs when selecting laptops for my organization.

Time saved and money saved are returns on investment that I have seen.

There are cost savings because we reduced the downtime of the devices since deploying Dell Business Laptops.

It overall reduced costs because the number of IT support tickets is lower now, resulting in improved IT support efficiency and overall business continuity with Dell Business Laptops.

A good specification always comes at a high price, and we need to keep within our budget when choosing Dell Business Laptops for our organization.

The cost is aligned because we are able to govern with our InTune services regarding the security features of Dell Business Laptops.

We are not evaluating any other options at this time before choosing Dell Business Laptops.

Look at the budget first and understand the requirements when considering Dell Business Laptops.

I would convince others that Dell Business Laptops allow customization and the price is acceptable and reasonable.

I would rate my overall experience with this review a 9.

Hybrid Cloud

Other

My main use case for Dell Business Laptops is for business as well as for leisure. For a typical project, I use my Dell laptop for email, Excel, and PowerPoint.

Dell Business Laptops have pretty good battery life, and I would say it is competitive. The best feature that Dell Business Laptops offer is their battery duration. Battery duration refers to battery life, which is pretty good for a full day. The quality of Dell Business Laptops is pretty good, and the security portion is a built-in feature. Since using Dell Business Laptops, I can say that they have positively impacted my organization, and I would recommend them. Dell Business Laptops have made a positive impact as I look forward to using them on a daily basis with long battery life that sustains me without carrying extra adapters.

I would look forward to Dell Business Laptops that are slightly more robust in terms of the screen that does not flex so much. I think better competitive pricing for all of Dell Business Laptops would be great as an improvement.

I have probably just slightly more than a year of experience specifically using Dell Business Laptops.

Dell Business Laptops are stable so far, with no complaints.

Dell Business Laptops offer great and wide choices regarding scalability.

Customer support for Dell Business Laptops has been okay so far.

I previously used Acer as a different solution and switched to Dell Business Laptops.

I have seen a return on investment with better productivity metrics.

I have had a satisfactory experience with pricing, setup costs, and licensing.

Before choosing Dell Business Laptops, I evaluated other options, including Lenovo.

Battery duration refers to battery life, which is pretty good for a full day. Dell Business Laptops have supported my organization's hybrid workforce, helping with daily productivity, such as email checking and Excel spreadsheets. Dell Business Laptops impact my company's bottom line through financial savings, such as a longer hardware life cycle and lower IT support costs.

Dell Business Laptops have positively impacted my IT support efficiency and overall business continuity. I really would recommend Dell Business Laptops to a peer. My experience with Dell Business Laptops has been good. I would sum up my experience with Dell Business Laptops as a great experience. I would advise others looking into using Dell Business Laptops to definitely give them a try and test them out. My overall review rating for Dell Business Laptops is a 7.

Private Cloud

Google

Our main use case for Dell Business Laptops is for overseas users who work with CAD-related design and automation. Additionally, we use them for business applications like collaboration tools. We primarily use them for CAD-related design, drawing, and collaboration tools. We have approximately 1000 laptops, so we prefer Dell Business Laptops for all these use cases.

For daily needs, we rely on Dell Business Laptops.

The kinds of daily needs I handle with Dell Business Laptops include managing the entire IT infrastructure and security. Our engineering department uses them for their CAD drawings and automation.

The engineering department relies on Dell Business Laptops for managing our IT infrastructure and for all business use. We need to use them with files to automate processes or to collect data, and they prove to be very useful.

Dell Business Laptops offer exceptional features, with the most notable being their lightweight design combined with powerful performance compared to other laptops in the business category.

The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.

The build quality is outstanding, and the lightweight design is truly beneficial for my team.

The lightweight design is particularly useful because most users carry them when they travel for business, making it valuable to have a portable laptop.

Dell Business Laptops have positively impacted my organization by reducing support cases and proving to be highly reliable, so there is no need to worry about their performance.

The downtime with Dell Business Laptops is minimal, which contributes significantly to improvements in productivity.

I chose a nine instead of a perfect ten because the design from the user perspective is an issue for me. Not all users prefer Dell Business Laptops, so it is not a perfect ten, but this concern is not due to technical reasons.

I have been using Dell Business Laptops for more than ten years.

The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.

I have observed measurable outcomes such as increased productivity since deploying Dell Business Laptops.

I chose Dell Business Laptops over other brands primarily because of the specifications and pricing, as Dell pricing is reasonable.

My top priorities when selecting laptops for my organization are efficiency and reliability.

We are currently using the Dell Latitude model of Dell Business Laptops.

The specific challenge that made me choose Dell Business Laptops for my organization was to address the reliability and security aspects, and we are satisfied with Dell Business Laptops.

The security features of Dell Business Laptops include fingerprint recognition and face recognition in some models, which help us control data security. They can also integrate efficiently with Microsoft Intune to protect our data.

We are dealing with intellectual property and have our own design, so these security features have significantly impacted my team and organization.

Since switching to Dell Business Laptops, my end users have reported being very happy with them, feeling they are more reliable, and they notice that the battery lasts longer, allowing them to work for extended durations without concern.

If recommending Dell Business Laptops to a peer, I would share our use cases and previous experiences, along with a comparison of the Dell Business Laptops models to the other models they used previously to convince them.

My experience with Dell Business Laptops is that they are truly useful, very efficient and reliable, and cost-wise, they are reasonable compared with peers. Our users are satisfied with their performance and reliability.

My advice for others looking into using Dell Business Laptops is to choose the model that suits them best.

My additional thoughts about Dell Business Laptops before concluding are that so far, everything is progressing well, and we are very happy.

I gave this review a rating of nine out of ten.

On-premises

Other

The main use case for Dell Business Laptops is business presentations and administration, particularly HR and payroll tasks. I need a powerful laptop that does not lag, and my developer requires a very powerful laptop.

Dell Business Laptops help me with business presentations and HR and payroll tasks. For example, I recently needed to do incorporations in a presentation where I used a lot of AI. I use Notion for my meeting notes, and that was very helpful. There was no lagging at all, and I also used a presentation embedded with AI, which I think is a real game changer. I also helped my team create AI training PowerPoint presentations.

Regarding my main use case with Dell Business Laptops, I am not entirely certain about the technology part, but I am very happy about the chips. What I learned from my developer is that they said the chips are quite powerful and the technology embedded in them is impressive.

The best features Dell Business Laptops offer are the battery and the performance.

When it comes to battery life and performance, the battery lasts depending on usage. For one whole day without charging, it can last me about 24 hours or more, even up to two days.

Dell Business Laptops have positively impacted my organization by really improving productivity. In terms of collaboration, it helps us utilize shared features, combining our efforts with Microsoft Office team, which works well.

In terms of productivity improvements, I certainly find that it really improves performance because this powerful laptop is very useful. It is saving me about three hours a day compared to working on some lagging other products.

I do not think there are any improvements needed in terms of features, perhaps just the customer service.

It is mostly about the presence of customer service in Singapore and the pickup point that needs improvement.

I have been working in my current field since 2016.

Dell Business Laptops are very stable for my needs. I have not encountered issues with crashes or reliability.

In terms of scalability, it is quite convenient and easy to add more devices as my company grows.

There is a lot of available online support technology that is good.

We did not switch from a different solution.

Since I started using Dell Business Laptops, I have noticed happier employees and improvements in performance because of the powerful laptops they have and the longer battery life that allows them to travel and still work during their travels. In terms of performance, it has increased by around 20 to 30 percent, and employee happiness is around the same percentage.

Regarding my experience with pricing, I think pricing is quite steep for a high-quality laptop, but I believe we are okay to invest in one if it is a powerful laptop.

We do make some comparisons between Apple and Dell. However, we need both iOS and Dell, so there is not really much choice out there.

If I were recommending Dell Business Laptops to a peer, I would share about my experience from my previous role when I used a laptop. Even though it was an older version, it was still robust and the battery was very good compared to others, which helped save costs in terms of consumption, security, and battery charging.

Dell Business Laptops help support our organization's hybrid workforce by facilitating remote work, as most of our developers sometimes work from their own homes.

Dell Business Laptops perform way better than any others, and I hope we can get more developers for our team members.

My advice for someone considering Dell Business Laptops is to get them from a direct deal supplier and ensure that the features meet your needs. Pricing can vary, but I do not mind investing in premium features, especially when it comes to security, powerful memory, RAM, and other specifications.

I think it is important to continue to listen to clients and gather their feedback, as client feedback is very important. I give this review a rating of 10.

Public Cloud

Amazon Web Services (AWS)

When selecting laptops for my company, my top priorities are productivity, safety, design, and collaboration, along with performance.

In selecting design, I consider that because I work at Scansource, which is a distributor of Dell technologies, and I represent Dell for my customers. When I use a notebook that has great design, I can make an impact and improve my skills in sales.

My company has been using Dell Business Laptops for more than 10 years.

The specific challenge I was trying to address when choosing Dell Business Laptops for my company involves my competitors in Brazil regarding prices. In Brazil, we face complexity regarding taxes, which is the biggest challenge.

Dell Business Laptops have supported my company's hybrid workforce reliably. We can trust the device and the safety features. I travel frequently, and my device is perfect for my continuous use.

The most valuable features of Dell Business Laptops that I find are trust. I trust in Dell and the ecosystem trusts in Dell. This is the biggest point because in Brazil, we have other competitors, but Dell is different regarding the program, suppliers, prices, and conditions.

Since switching to Dell Business Laptops, my end users have experienced improvements in performance and productivity, and collaboration has improved as well. The ecosystem in Dell is amazing when you use displays, accessories, notebooks, servers, and storage. All of the portfolio performs very well.

I can share measurable outcomes since deploying Dell Business Laptops, such as productivity improvements of more than 20 percent for sales people, designers, IT personnel, and user satisfaction scores.

In my opinion, Dell Business Laptops can be better by being more accessible to use Copilot+ PC. At the moment, it is very expensive to buy. The experience using that model will change the market.

To make it a 10 for me, Dell Business Laptops would need to be more accessible in terms of purchasing. Currently, the pricing is very expensive.

I have worked at this company for 17 years, but as a director, I have been in this role for three years.

In a few sentences, I would sum up my experience with Dell Business Laptops by saying I believe they improve your performance because everything is connected seamlessly in one ecosystem. I would rate my overall experience with Dell Business Laptops as an 8 out of 10.

In our organization, we are not a lot of remote workers; we are more on-location, similar to the US Air Force.

A big reason we use Dell Business Laptops is for our secure internet, which means we get them specially made with no Wi-Fi, no Bluetooth, and no camera, so they can go in secure areas and be perfectly compliant. That is the big one.

Since switching to these laptops, our end users experience that they run better than our HP counterparts. Our HPs are always breaking down, and our Dells do not really break down that much at all, so that would be the biggest advantage for us.

I believe Dell Business Laptops can be improved by renovating the touchpad. I am tired of the little square in the middle; I feel we should do a whole bottom strip so you do not have to be in that one spot. When you are in that one spot, you then have to click. I would like to have that expanded a little bit.

I know the Air Force has been using Dell for a lot of years, probably over twenty.

The reason we choose Dell Business Laptops over the other brands we were considering before is mainly using the zero clients to eliminate the need for customer support and keep security and everything centralized. Since they use all those, we figured we would try some laptops because we do have a bunch of laptops still.

When selecting laptops for the organization, my top priorities are security, number one and the big one, ease of use for the user, and the most features we can have.

Overall, I sum up my experience with Dell Business Laptops as great; from those zero clients to the laptops to this conference, you cannot beat it.

That works as well as it can with government software, and it works well.

If I were recommending Dell Business Laptops to a peer, I would say it is a great company with great reliable machines, and you cannot go wrong.

I would rate my overall experience with Dell Business Laptops as 9.2 out of 10.

On-premises

The specific challenge we were trying to address when we chose Dell Business Laptops for our organization was ease of use. My top priorities when selecting laptops for my organization are price point and customer support.

The features I have found most valuable are mainly the ease of use of setting them up with people's current setups at the desk, with multiple monitors, and being able to quickly snap them in and out and take them when they need to go home.

Dell Business Laptops have supported my organization's hybrid workforce greatly. With COVID and everything, we actually pushed work from home, and most people were not used to that, so it was much easier to simply provide a laptop and have them go.

The specific results or improvements my end users have experienced since switching to Dell Business Laptops is ease of use.

Dell Business Laptops can be improved with more ports for everything. Many people prefer to use two or three monitors, so more ports for everything would be helpful.

I have been working in my current field for twenty years.

If I were recommending Dell Business Laptops to a peer, I would say the ease of use and price point are significant factors, as it can work with you depending on how you are getting it and bulk sales. I would tell another IT leader or buyer who is on the fence about choosing Dell Business Laptops for a commercial fleet to talk to their customer support and see what happens.

I cannot share any measurable outcomes since deploying Dell Business Laptops, such as cost savings or satisfaction scores, but usually people are surprised at how quickly the switchover goes.

What made me choose Dell over any other brands I was considering was the price point and working with the military.

For anybody who has never used Dell Business Laptops and they are having trouble, customer support is huge. Being able to call them and having that person to help you out when you have an issue is important, and it is not waiting for hours; they are ready to go at all times. I would rate this review as a seven out of ten.