Dell Business Laptops Reviews

The specific challenge we were trying to address when we chose Dell Business Laptops for our organization was ease of use. My top priorities when selecting laptops for my organization are price point and customer support.

The features I have found most valuable are mainly the ease of use of setting them up with people's current setups at the desk, with multiple monitors, and being able to quickly snap them in and out and take them when they need to go home.

Dell Business Laptops have supported my organization's hybrid workforce greatly. With COVID and everything, we actually pushed work from home, and most people were not used to that, so it was much easier to simply provide a laptop and have them go.

The specific results or improvements my end users have experienced since switching to Dell Business Laptops is ease of use.

Dell Business Laptops can be improved with more ports for everything. Many people prefer to use two or three monitors, so more ports for everything would be helpful.

I have been working in my current field for twenty years.

If I were recommending Dell Business Laptops to a peer, I would say the ease of use and price point are significant factors, as it can work with you depending on how you are getting it and bulk sales. I would tell another IT leader or buyer who is on the fence about choosing Dell Business Laptops for a commercial fleet to talk to their customer support and see what happens.

I cannot share any measurable outcomes since deploying Dell Business Laptops, such as cost savings or satisfaction scores, but usually people are surprised at how quickly the switchover goes.

What made me choose Dell over any other brands I was considering was the price point and working with the military.

For anybody who has never used Dell Business Laptops and they are having trouble, customer support is huge. Being able to call them and having that person to help you out when you have an issue is important, and it is not waiting for hours; they are ready to go at all times. I would rate this review as a seven out of ten.

When we chose Dell Business Laptops for our organization, we were trying to address specific challenges and needs for better support. Dell offered the best support when we were evaluating models.

The best local support and the premium feel that we were trying to give to end users without restricting them were key factors in our decision.

I cannot share specific results or improvements that our end users have experienced since switching to Dell Business Laptops because they have been on them for so long.

The features I find most valuable about Dell Business Laptops in general are difficult to isolate because you will find many similarities between all the different companies.

They do market well when they want to advertise their Copilot+ PCs.

Regarding the security features of Dell Business Laptops, the Secure BIOS is definitely a nice one, and I appreciate seeing the warnings when you boot it up and it does not seem familiar, as it lets you know the changes that are being made.

For any of the other internal features, we are going with a third-party vendor for our support, which is more annoying.

I think that Dell Business Laptops could be improved in certain areas. The new line has come out much better.

In comparison between the Dell Pro Plus versus the new Dell Pro 5 series, the new 5 series has significantly better input/output options.

They have reduced the thinness of the machine, which is great because people did complain about that. Dell is taking a step in the right direction.

I have been using Dell Business Laptops in my organization since 2018. I was in a different position at the time, and based on some of the models we have seen, this dates back to at least 2012.

The problem I describe is the Premier site being down, which is pointed out as a known issue and represents growing pains of moving to a new system.

I evaluate Dell Business Laptops for supporting our hybrid workforce and it has been good. I have had to summon techs to people that were working offsite at a conference in Vegas, so it has been very flexible with that.

My only complaints with the support are that it goes through another third-party vendor, and you can get some hit-and-miss opportunities with the TechDirect platform.

We chose Dell Business Laptops over other brands we might have considered because we do have some Macs in the environment, especially because we deal with creatives.

Ultimately, Dell had the best service packages in comparison with brands that I evaluated, such as Lenovo, which required dealing with much more shipping of laptops out versus ProSupport coming to the office.

I rate Dell Business Laptops overall as a solid eight and a half on a scale of one to ten, with one being worst and ten being best.

If I were recommending Dell Business Laptops to a peer, I would say to look for your best cost point available and find what fits your needs, whether it is AMD or Intel or whatever goes on inside of Dell infrastructure. My overall rating for Dell Business Laptops is 8.5 out of 10.

Different users have different objectives for Dell Business Laptops. Managers typically use them for presentations, building dashboards, creating decks or documents, and managing project files. High-level consultants might need them to build proof of concept solutions for the platforms they are working on. More senior management staff probably use them combined with AI to gather information. I would use Dell Business Laptops primarily for presentation purposes and to update profiles and data.

Dell Business Laptops positively impact my organization in many ways, including assistance with presentations, conducting research, performing queries, building customer profiles, and analyzing the supply chain network, among other tasks.

Dell Business Laptops offer several best features that include stability, portability, and durability. The stability of Dell Business Laptops is remarkable; they hardly crash. The hinges are very stable and will not break easily. Certain firmware does not require constant updates, unlike some other brands such as Lenovo and MSI. A combination of stability, flexibility, and portability is what makes Dell Business Laptops great.

Dell Business Laptops can be used to enhance business portfolios by using AI to provide suggestions, recommendations, or solutions to existing issues or proposals. This would be a valuable use case if achieved, progressing from, for example, a five-year business plan that is pursued with different diverse customers.

To improve Dell Business Laptops, I suggest adding features such as holographic projections for presentations, eliminating the need for a projector or a screen. Another improvement could be providing access to different free software and perhaps a built-in AI solution similar to those offered by OpenAI, ChatGPT, Gemini, or Deepseek.

Regarding Dell Business Laptops' AI capabilities, I believe there is potential for improvement in governance and security. Dell could do much better by providing analysis and recommendations on how laptops should be managed instead of requiring users to figure everything out independently.

I have been working in my current field for more than twenty years, starting from software development and progressing through project management, customer success management, and field engineering with a variety of diverse projects.

Stability in Dell Business Laptops is important for managers and senior management staff, especially when getting deals done and making presentations. Durability results in fewer problems for the IT department, meaning fewer resources are required to manage all these laptops. If users can handle them themselves, this leads to lower costs and significant overall cost savings.

In terms of positive outcomes from using Dell Business Laptops, productivity is reflected in cost savings, which is most important. The amount of time saved can vary from a few weeks to a few days or even hours for some managers when making presentations, creating documents, and transitioning between systems due to their portability. Using Dell Business Laptops results in fewer issues while handling day-to-day tasks.

Concerning the accuracy and reliability of output from Dell Business Laptops' AI capabilities, I would say they are quite precise, but there is room for enhancement in how the technology functions as a whole. Overall, this would help the company, the group, and individuals. I would rate this review as a nine out of ten.

Dell Business Laptops support my organization's hybrid workforce by allowing people who don't work in the office to work from home.

The features I have found most valuable in Dell Business Laptops are Dell Command Update for keeping the drivers up to date and power management features.

Without Dell Command Update, it would be a much harder job to make sure that our laptops and computers maintain the drivers they needed to continue to work.

To improve Dell Business Laptops, better thermal management and clearer descriptions in the BIOS are needed.

In the next release of Dell Business Laptops, I would like to see better thermal management and clearer descriptions in the BIOS included.

My organization has been using Dell Business Laptops for approximately 15 years.

I'm not aware of security features that Dell Business Laptops have themselves, but I'm sure they're very secure.

I would rate customer service at a 3 out of 10.

I don't have any baseline to compare it to because we've always used Dell Business Laptops since I was there.

What made me choose Dell over other brands that I was considering was the price and flexibility.

My top priorities when selecting laptops for my organizations are reliability, cost, and suitability.

If I were to recommend Dell Business Laptops to a peer, I would say the laptops have a small profile, there are many models available, they are easy to configure to find what you need, and the cost is reasonable.

I rate Dell Business Laptops at an 8 on a scale of 1 to 10. There's room for improvement, but they're definitely a leader in the field, and I think they slightly edge out HP over the lightweight of their laptops across the board. I think they have better driver tools and better interoperability with their other peripherals.

I would tell another IT leader or buyer who is on the fence about choosing Dell for their commercial fleet that Dell has AMD processors for enterprise now, so it's a good time to consider them.

I think Dell Business Laptops are great, and I enjoy supporting them. I don't encounter any difficulties with them that I wouldn't encounter on other similar devices, and they meet our needs. Overall, I would rate this product an 8 out of 10.

Dell Business Laptops is vital to our organization as we use it for everything. The devices are very useful, very powerful, and generally cause us almost no problems. It is the main platform on which we conduct our computing.

A specific example of a task in which Dell Business Laptops has been especially useful in the laboratory is that we have a computer dedicated to maintaining our inventory, managing all lab information, and hosting meetings and webinars. Basically, everything related to IT we do through Dell Business Laptops.

Dell Business Laptops has positively impacted my organization by speeding up processes that used to take us a lot of time.

A concrete result I have noticed in productivity and efficiency since I started using Dell Business Laptops is that our efficiency in terms of papers published throughout the year went from around eight papers to 16 per year. This practically doubled our output.

The best features offered by Dell Business Laptops are the power and the versatility.

Regarding the power and versatility, these features have directly benefited my team and the lab's operations because before we had computers that were very slow and would freeze all the time, which made it really hard for us to work. The power of Dell Business Laptops has really helped us speed up research, speed up processes, and work comfortably. The versatility is that since they are laptops, we can take them everywhere.

I think Dell Business Laptops could improve by offering better prices.

I have been using Dell Business Laptops in my organization for three years.

I consider Dell Business Laptops to be a stable solution.

I would rate the scalability of Dell Business Laptops as good. It has allowed us to adapt to new capabilities easily.

Before using Dell Business Laptops, I was using an HP computer. We decided to change because it was too slow and no longer met the lab's needs.

A measurable result such as cost savings and productivity improvements since implementing Dell Business Laptops is that productivity doubled.

I have seen a return on investment as tasks take half the time.

My experience with the pricing, implementation costs, and licensing of Dell Business Laptops is good.

Before choosing Dell Business Laptops, I did not evaluate other options.

My advice to others who are considering Dell Business Laptops is that they should go ahead and purchase it as it is a good product. I would rate this review as a 9 out of 10.

When it comes to IT procurement around Dell Business Laptops, one of our main activities is to benchmark the equipment that we are going to acquire.

Currently, one of the things that we are facing is that most of the people using the services of the laptop are people doing coding and programming. We are pursuing technologies with the capacity so that data scientists or architects cannot have any problems using the laptops.

We have faced these issues in the past with other suppliers, and I think that Dell is a good partner for this purpose, especially when we use our technological and analytical stacks. Dell can give us this bandwidth with our future uses of our use cases on technologies.

My top priorities when selecting laptops for my organization or for my customers include using a lot of data because I train a lot of data in the cloud. We also need the capacity when we use our analytical suites that are in H2O to process all the information, especially machine learning models.

This is something that we are looking for in the laptops: they can have the capacity to process all this in memory, using the gigabytes properly or the CPU, and when we call our data directly in the cloud, the device can support this as well.

Dell Business Laptops have supported my organization's hybrid workforce, such as remote working. Currently, our roles are mainly hybrid. Most of us are consultant people doing analytical work.

In some cases, we go directly to the client offices, taking our laptops with us. However, in more cases, people are working directly from home. Until now, I think that this has been a good investment that we have made.

The specific results or improvements my end users have experienced since switching to Dell Business Laptops include that one main benefit I have realized is that especially people using Linux find the user experience to be friendly and the latency they are pursuing is minimized.

Until now, we have not had any issues with Dell Business Laptops compared to other suppliers that use Windows. I think that this is a good product.

The features I have found to be most valuable about the Latitude include that one of the main benefits is that until now, I have not had any failures. The most failures that we had occurred when we install our software and we have to update some version of our software.

Something that I like so much is the capacity when we choose the different sizes of the screens. This is something that we also realize. An important aspect is that if we want to increase memory, especially on the RAMs, we have not had any issues or trouble in that aspect.

Definitely, that is something that we need to keep using and I want to explore more products about Dell Business Laptops.

Dell Business Laptops could be improved in that they are quite heavy in some cases, especially when most of the people using them prefer larger screen sizes, particularly those doing coding. However, they are heavy compared to other suppliers.

In a certain manner, if in our company we are facing latency and troubles with the hardware or CPU, the possibility to scale to more memory or more gigabytes would be beneficial.

Something that we realize, especially when using deep learning models, is that we train directly in the cloud with GPUs. I think something that could improve Dell Business Laptops is the ability to scale from CPU or GPU or combine both.

Many of the laptops that they are selling are primarily using CPUs, of course, with some GPUs. In some cases, when using GPUs, we select a different supplier. For instance, some customers want to use any resource to train our models, but with a very good outcome. So in some cases, we have partnered with suppliers that are using GPUs like Nvidia.

I apologize for mentioning the names of the companies. Some partners want to use also Apple products and Taiwan Semiconductors. However, I do not see this kind of offer from Dell Business Laptops. I know that probably the companies have partnerships directly with these vendors. But definitely, if Dell Business Laptops can use this flexibility, combining GPUs and CPUs and incorporating different suppliers, that would be a very good outcome.

My current organization has been using Dell Business Laptops for two years, and since I have been with them, mostly all employees have a Dell Business Laptops unit at least. I do not know since when they started using this, but at least since I have been with them, we are using Dell Business Laptops.

The specific challenge or need we were trying to address when we chose Dell Business Laptops is memory capacity because in some cases we store a lot of information still in our laptops. Fortunately, there is a lot of information that comes up daily. We are using telemetry data. We cannot store everything in the laptop, but what we do is process our information in the software that is already installed in Dell Business Laptops, allowing us to process without having problems or latency, especially in our models. This is the main issue.

When I do coding, I use Linux as well. With Dell Business Laptops, when you have Windows, you can switch to Linux using WSL. However, in certain cases, when I did the direct switch using Linux in a Windows software, I faced some issues. I mostly encountered pain points when passing the information; it is somewhat slow in some cases when we have a lot of gigabytes and terabytes of information passing. I know that it is probably not a best practice, but it can be really slow compared to using another supplier.

I have used customer support with Dell Business Laptops mostly online and in English. I do not know if in Mexico they have this customer service. However, the main reason I reached out was when we had a couple of cases when the system BIOS was really unusual and I think that it was a defect coming directly from the company, from the shipment or company. The support of Dell Business Laptops helped us in order to modify this.

What made me choose Dell Business Laptops over the other brands I might have been considering is my past experience with other suppliers, which has not been a good experience. Until now, I think that Dell Business Laptops is a good product.

However, they are using mostly preinstalled software, and most of the people that we are using still work with Windows. I think they have a very good opportunity to improve or to have laptops for specific profiles that are using coding.

More of the people are honestly using another supplier that does not use Windows; they are using Linux, which is the reason that they are using Mac. However, other people prefer Dell Business Laptops because when they switch to Windows and if they are using Mac, they do not like it. We have, in a manner of speaking, two divisions: people using Mac and people using Windows, mostly with Dell Business Laptops.

I pass regarding measurable outcomes since deploying Dell Business Laptops, such as cost savings, productivity improvements, or user satisfaction scores, because I am in the analytical area, so I do not know about the cost or something similar.

If I were recommending Dell Business Laptops to a peer, I would say that you have the guarantee of very good customer service support. You have the guarantee of a company that is overall global and not just having presence in some countries. It is a public company that can support you not just with these kinds of devices, but also in other suites. I will rate Dell Business Laptops overall an eight on a scale of one to ten, with one being worst and ten being best.

My main use case is to look after consulting and business development, so essentially presentation and using artificial intelligence wherever possible.

The most valuable feature of Dell Business Laptops for me is that they are very fast. The processing time is faster, so when we use AI models on it, I have never seen too much lag on the laptop. We use AI actively with various LLM models, and they benefit our organization because of the processing power of the laptops and the tokenization of the LLM models. I believe we have benefited from using Dell Business Laptops.

Dell Business Laptops can be improved by being cheaper. I suggest making them cheaper. When buying in bulk, we do not get too much of a discount, and that is how the business is built. Dell sells its product that way.

I have been using Dell Business Laptops for a very long time now.

I have not used customer support extensively, but I remember once they did help us. I had an old laptop which required some accessories. They could not provide me with it because they ran out of stock due to versioning, so for older versions, they probably do not provide accessories. I would not rate customer service as bad; I think it is pretty acceptable.

A very long time ago, I used a Toshiba, which has gone out of business now. When I started my company, I was looking for a cheaper option, so Toshiba was perhaps the cheapest at the time. I am also ex-Dell, so I am somewhat loyal to Dell.

I am sure there is a return on investment with the laptops. I have never calculated ROI, and I also do not know how to calculate ROI for a product like Dell Business Laptops. Processing time is certainly saving our tech people time. Our tech people actively use what is XPS for the desktops, and I am sure they have never complained to me, so I am sure they are happy. If you consider no complaints to be an ROI, then it is.

I am sure I looked at other options besides Toshiba and Dell. I cannot remember. I am sure I could have looked at IBM or Lenovo or any other product, but I cannot remember now. This was many years ago.

My top priorities when selecting laptops for my organization are reliability, brand name, price, and after-sales service. I think the price of Dell Business Laptops is quite acceptable. If you are not going into a gaming laptop, I think it is pretty acceptable for using. We do not use gaming laptops because we do not need them. I would rate the product a nine out of ten, with one being worst and ten being best. They could get to a ten by being cheaper. For security, we do have to use other products and other OEMs because we work with clients and we have to ensure that we access their environments as a pipe, so we do not actually depend on Dell Business Laptops security. We have to use other peripheral or endpoint security service providers. I love Dell and I like Dell products, and I have used Toshiba and Dell, which are the only two products I have used earlier.

Dell Business Laptops serve as my main device for corporate users who rely on these machines daily. A specific example of how our corporate users utilize Dell Business Laptops day-to-day includes managing emails and utilizing Google Workspace suites.

My team does not have any specialized software or tasks beyond these standard applications.

Dell Business Laptops offer excellent warranty services and high quality in the current generation. The durability of Dell Business Laptops is particularly strong, contributing to their overall reliability.

Other features I appreciate about Dell Business Laptops include the ability to charge via USB-C, and the XPS models have performed exceptionally well.

Dell Business Laptops have positively impacted my organization by providing greater reliability to our users, which is essential for productivity. The positive impact manifests as lower downtime compared to other models we have used previously.

Dell Business Laptops can be improved with better battery life, repairability, and enhanced warranty support.

I have been working in this field for 25 years and enjoy the challenges it brings. I have been using Dell Business Laptops for 15 years, which has greatly enhanced my work experience.

My organization has been running Dell Business Laptops for 10 years to address our need for reliable technology from the beginning, which has proven beneficial.

We chose Dell over other brands we were considering because we moved back from HP to Dell Business Laptops, finding them more suitable for our needs.

My advice to others looking into using Dell Business Laptops is that they are reliable, durable, and easy to use, making them a solid choice. I would rate this review a 10 out of 10.

My main use case for Dell Business Laptops is daily use by users who are mobile, along with security for those same use cases.

A specific example of how Dell Business Laptops have helped our users with mobility and reliability. They need to have a secure, reliable workstation that is also durable, because rough use is part of what we look for.

The best features offered by Dell Business Laptops are a robust and reliable device.

These characteristics—robustness and reliability—have had a positive impact on our users’ work by providing them with dependable devices that allow them to move freely as needed, with confidence that their devices will perform all times.

One area where Dell business laptops could be improved is battery performance and longevity.

In a small number of devices, we have experienced batteries that have degraded significantly within the first year, resulting in substantially reduced battery life and limited charge capacity. Although these cases have been relatively uncommon, they have occurred. Strengthening battery quality and durability would further improve the overall reliability and user experience of the devices.

I have been using Dell Business Laptops for about 15 to 20 years.

Dell Business Laptops are stable and reliable, providing consistent performance for our users’ day-to-day needs.

Dell Business Laptops adapt well to our organization's growth.

Dell Business Laptops are backed by reliable and responsive customer support, providing effective assistance when needed.

I prefer not to discuss alternate solutions.

Dell Business Laptops contribute to improving our company’s return on investment through increased day-to-day productivity, device reliability, and operational efficiency.

They have also generated direct financial savings by extending hardware lifecycles and reducing technical support and maintenance requirements. Their durability and reliability help minimize device-related issues, resulting in lower maintenance costs and less operational disruption over time.

I prefer not to discuss alternate solutions.

My advice to others considering Dell Business Laptops is to carefully evaluate their specific needs and select the model that best matches their requirements, ensuring they invest only in the features and capabilities they actually need.

Overall, based on our experience, I would rate Dell business laptops 9 out of 10.

My main use case for Dell Business Laptops is desktop support and monitoring of systems. I use Dell Business Laptops to monitor servers, systems, networking systems, and various platforms at Microsoft. I have also deployed Dell Business Laptops in business financial situations in the past.

Dell Business Laptops offer hardware reliability, ease of repair, and straightforward usability as their best features. The feature that stands out the most for me in my day-to-day work is their ease of repair, as they are easy to take apart. I remember having to replace the Wi-Fi module in hundreds of Dell Business Laptops several years ago.

Dell Business Laptops positively impact my organization as they are generally seen as reliable hardware to use from an end-user perspective.

One area for improvement for Dell Business Laptops is having associated accessories that are more user-friendly. I find the accessories are sometimes too clunky, for example, their docking station hardware, which is functional from a business standpoint, but the power bricks are excessively large.

For additional features in the next release of Dell Business Laptops, I would recommend better touchscreen functionality and more USB-C ports.

I have been working in my current field for 5 years.

Dell Business Laptops are stable.

The scalability of Dell Business Laptops is great, just like every other laptop out there.

I have no issues with customer support.

We did not use a different solution before Dell Business Laptops, but we do use other makes and models of laptops, including Lenovo and HP, for different purposes.

If I were recommending Dell Business Laptops to a peer, I would say they include basically everything that the end-user requires in order to get the job done, especially in terms of portability and functionality.

My experience with Dell Business Laptops is about 90% positive, as there are not many issues, and when issues do arise, from a business perspective or when support is required, I found it easy to resolve problems, such as when a fault with a Wi-Fi module was found and we were sent a batch of mini modules to easily install.

The impact of Dell Business Laptops on my IT support efficiency and overall business continuity is positive. My advice to others looking into using Dell Business Laptops is that they are portable and can be hooked up to an external monitor and accessories such as a keyboard and mouse, and touchscreen functionality can be beneficial for in-person demonstrations.

I would rate this product an 8 overall.