Dell Business Laptops Reviews

My main use case for Dell Business Laptops is employee usage, web calls, email, and basic business applications.

My team is IT, so we use Dell Business Laptops mostly for IT usage, whether that's logging into specific MDM or patch management systems or troubleshooting users' computers.

We also use Dell Business Laptops for video calls, so using the webcam as a main function as well as external monitors.

The best features Dell Business Laptops offer are toughness, rigidity, long-lasting durability, and I appreciate the touch screen.

These features help my team in day-to-day work because we don't have to replace devices as often since they last longer. The touch screen is always a nice way to provide input on the computer instead of relying on the touchpad or the mouse and keyboard.

Dell Business Laptops have positively impacted my organization as they give us a consistent laptop for people that work in the company. I can always go to Dell and expect to get a certain product for good pricing directly through the Premier page. That consistency and pricing have benefited my team and organization by making it easy to budget replacements and purchase new computers for either new hires or for replacing devices.

The fingerprint reader should work better than it currently does; it's constantly having to remap a finger or simply doesn't work. I also believe that the webcam should be higher quality by now.

Dell Business Laptops can be improved by increasing the accuracy of the fingerprint reader, increasing the quality of the webcam, and creating a more lightweight footprint or a more aluminum-based footprint, similar to the new XPS line that you offer.

I have been using Dell Business Laptops for over 10 years.

Dell Business Laptops are stable.

Dell Business Laptop's scalability is fine; we have no issues with the units we have and I'm confident we'll still be able to purchase them in the future.

The customer support is great; it's easy to get a hold of and easy to replace devices or get them fixed.

I would rate the customer support a nine on a scale of one to ten.

I have always used Dell; I did not previously use a different solution.

I describe the ease of integrating Dell Business Laptops with my existing IT infrastructure as the same. We've been using Dell laptops and Dell computers for a very long time now, so there's really not an issue adding them into the work environment.

Dell Business Laptops allow for easy management by IT staff. There's nothing specific because the MDM manages all the settings, permissions, and policies on the computers. Really, it's more of the operating system that allows for this integration, not so much the laptop itself.

I don't think I have seen a return on investment.

My experience with pricing, setup cost, and licensing is fine; there's an increase in the pricing, but that has nothing to do with Dell specifically. That's more of the market and the costs and the AI creation that's happening.

I evaluated Lenovo and HP before choosing Dell Business Laptops.

I would rate Dell Business Laptops a nine on a scale of one to ten.

I choose a nine because nothing is perfect. There's always room for improvements, but overall, it's a good product that does exactly what it's expected to do.

My advice to others looking into using Dell Business Laptops is that Dell has been around for a really long time. They're a trusted creator of computers and I think their support is equally satisfying. My overall review rating for Dell Business Laptops is nine.

My main use case for Dell Business Laptops is for day-to-day tasks. In my day-to-day work, I use Dell Business Laptops for office applications, Citrix Workspace, writing PowerShell scripts, using Copilot, browsing, and accessing any other enterprise applications.

The best features that Dell Business Laptops offer are biometrics and the design of the actual device. What stands out to me about the biometric features and design is its speed, reaction, and how well it detects.

Dell Business Laptops have positively impacted my organization through simplicity of setup and straightforwardness, given that the devices are close iterations to one another and have similar chips and drivers, making management and setup convenient pre-user and post-use.

The simplicity in setup and management has affected my team and my work significantly, as automation, Autopilot automation, and linking Dell API for registering hardware devices come in handy because it shaves off a lot of time for the service desk on setting up and configuring devices, alleviating pressure and downtime for devices that have faults.

I would note that face recognition is always short distance-wise, so I have to sit closer than one might be comfortable with; that is something to improve. Dell Business Laptops could be improved in terms of biometrics, as fingerprint recognition could be faster and work more seamlessly with Windows; on a fresh hibernation startup, it takes a good minute to kick in and come into effect, and face recognition could benefit from improved distance when recognizing faces, as many devices are used on stands, making them further away from the user.

Another aspect to improve would be that RAM consumption is quite high; the standard 16 gigabytes do not tend to be enough for medium use of the device when there are many browsers open and applications, especially Office 365, which consume quite a bit, particularly Microsoft Teams lately, causing RAM to become a bottleneck that slows down everything or freezes the device.

I have been using Dell Business Laptops for five years.

I find that Dell Business Laptops are stable for most light users, but some do run into problems.

Dell Business Laptops handle increases in the number of users or devices in my organization well; they are easy to roll out to more employees as my company grows, especially with Azure InTune management, as they are fairly quick to roll out. We are also letting Dell register devices as they come during orders, making the rollout automated and more smooth and seamless.

The customer support I have experienced has been good.

We have not previously used a different solution; we have been using Dell laptops for a long time.

In my organization, we deploy Dell Business Laptops using InTune and we utilize InTune Autopilot.

My experience with pricing, setup cost, and licensing was smooth since we had a tender signed directly with Dell, which worked nicely.

Before choosing Dell Business Laptops, I evaluated other options, including HP laptops and Lenovos, which were on the board.

My advice to others looking into using Dell Business Laptops is to define your needs and requirements and see if the devices tick those boxes. I would rate my experience with Dell Business Laptops as an 8 out of 10.

When my end users switch to Dell Business Laptops, they experience a longer lifetime for the clients since it is not as dependent on Windows, and because it's Linux-based, it has a longer support timeline. As long as the hardware works, they can still be used to deliver new Windows virtually, which is a good feature.

In sharing measurable outcomes since deploying, satisfaction varies. Some users miss the laptops as they no longer have them and are using physical devices with ThinOS, which is not the same for everyone. However, we achieve higher performance because the data is executed in the data center, with only the displayed image shown on the screen, leading to a much better user experience regarding the application.

The most valuable feature I have found for this technology is that the client management solution is tightly integrated with the physical endpoints, supporting updates on both BIOS and firmware updates with the central management, making it the most valuable feature for this product.

Since we are talking about Thin Clients, it is notable that it has a thinner OS which provides a smaller attack area, as it is Linux-based and hardened Linux-based, adding good value.

Regarding the security features of Dell Business Laptops and how they align with the organization's needs, there are good capabilities for wiping disks through BIOS settings, with good selections for performing a thorough wipe of the hard drive, plus security chips that are available and support the Linux OS, providing a lot of good support for security.

The hardware build is very good, with up-to-date hardware that includes the type of connections we need, allowing customization where needed. We can build and get them built the way we want when ordering from the factory.

As for how Dell Business Laptops can be improved, it is important to note that we are dealing with stationary clients and micro clients. Our biggest issue is actually the software, as the Linux OS software has been very unstable over the last year, making the latest deliveries of the different versions of ThinOS very disappointing.

I have been using Dell Business Laptops for three to four years.

The reason we choose Dell Business Laptops over other brands is related to procurement, specifically frame agreements we have with Dell.

For the hardware, I rate it a ten, but for the software, it unfortunately receives a two.

If I were recommending Dell Business Laptops to a peer, I would highlight the good build quality, customization options, and the overall good lifetime.

To convince an IT leader, I would mention that compared to other hardware vendors, Dell Business Laptops has a shorter time to market from invention, making them more upfront. My overall rating for this product is ten out of ten.

Dell Business Laptops serve as the main tool my company provides to the whole team, and depending on their activities, we choose the model that best fits our needs, since we have colleagues working in the field. Day to day usage involves answering emails, doing follow-ups, filling in distributor forms, and using them as a working tool.

Additionally, we complement our main use of this tool in our organization with accessories that help us improve productivity and stay connected, such as power banks, and we are very happy with the brand.

I consider the best features that Dell Business Laptops offer to be their versatility, as they truly maintain their work quality.

Regarding that versatility, we have colleagues who work in the field, so the touch screens, the screen opening range, and the new Type-C connections really help them find connectivity in different places and share their information on screen with the rest of the team. Since they are touch-enabled, it is not necessary for them to carry additional tools such as a mouse or an additional monitor, which makes them more practical and productive.

Furthermore, Dell Business Laptops have a product warranty, they have been on the market for many years, and they are very functional. Additionally, they always offer us support.

Dell Business Laptops have positively impacted my organization because since all the tools are homogeneous, communication and solutions are much easier when we have a problem. We know who to turn to and they are always very accessible.

Since we work in different places around the Mexican Republic, we only have a single IT team based in Mexico City. With the support and network of Dell, the colleagues who are outside of Mexico City still have support. The response time for help is much shorter than having to travel, and much more accurate than conducting video calls.

I think Dell Business Laptops could be improved to be even more efficient for my organization by covering a bit more additional services at the beginning of the purchase. This would serve as a trial of everything they can offer us, to provide free trials of some of the extra services they can offer.

I would add that honestly, I think that right now the way they manage it works quite well. The only thing, as I mentioned, is that I would appreciate the opportunity to try some of the extra tools they have for a short period.

The company has an agreement with Dell, so I have been using Dell Business Laptops for around ten years, and personally for me, it has been seven years.

The main criterion I consider important when selecting laptops for my organization is that they work with our company applications, where information can be loaded, and that they are, depending on the colleagues' activities, of the size and capacity that they need.

My main use case for Dell Business Laptops is for day-to-day activity in my office.

A specific example of a task I regularly do using Dell Business Laptops is based on our day-to-day activity, where we monitor our clusters and server health.

In my opinion, the best features Dell Business Laptops offer are that they are very easy to use, and the keyboard light is useful at nighttime to easily type everything, especially since I'm working as a 24/7 support. The keyboard light and ease of use help me in my day-to-day support work because I'm working as a 24/7 support, and sometimes at nighttime if the normal light is low, the keyboard light is very useful to type easily. Dell Business Laptops have positively impacted my organization by being lightweight and very easy to power on, so they are very useful. A specific example of how the lightweight and easy-to-use nature of Dell Business Laptops has helped our team is that everyone can easily bring up their laptop from home, allowing them to support from home as well.

I wish Dell Business Laptops could be improved in terms of the display size, as currently they are providing only around 15 or 16 inches; if they offered a bigger screen, it would be best.

I have been working in my current field for around five years now.

So far, I did not see the accuracy and reliability of output from Dell Business Laptops that I expected to see.

Regarding Dell Business Laptops' AI capabilities, I think the governance and security are really good; this part our other team will manage, but it is really good.

I gave it a nine because I can type everything at nighttime, and having used other laptops such as Lenovo, I think Dell is good in comparison.

My advice to others looking into using Dell Business Laptops is that they are very easy to carry and are lightweight, so they are easy to use. I found this interview very useful because you asked many questions, so it was very useful to us. I gave this review a rating of nine.

I generally used Dell Business Laptops for running internal tools and performing operations and security operation works, as well as running scripts. I was running local scripts to extract data and analyze it. I used Dell Business Laptops for my operations work to help me perform my day-to-day tasks. Dell Business Laptops can run the end-user security tools that we intended to run for day-to-day work.

I believe the speed of Dell Business Laptops is valuable, and it does not heat up. I ran some brute force operations on Dell Business Laptops, and generally I have seen other laptops heat up quickly, but Dell Business Laptops ran smoothly, which gave me good feedback. The workflow with Dell Business Laptops smoothened my work and ran sleek without hanging.

The speed, reliability, and brand name made me choose Dell Business Laptops over other brands I was considering for my day-to-day work. Dell Business Laptops does not heat up, so running heavy tasks on it runs smoothly.

I believe the cost of Dell Business Laptops could be improved. I do not have specifics on the cost, but I think that was the deciding factor to possibly switch to another vendor. Dell Business Laptops served the purpose, but the cost factor was a consideration. The cost is somewhat high, but it can be improved.

Three years.

I experienced no stability issues.

I experienced no scalability issues.

I do not have feedback on customer service.

I used another product previously. We used Dell Business Laptops for some time, then we changed to another product.

There was nothing else required.

Dell Business Laptops works for me for the work I can do.

Cost was a factor.

I am part of the security team and provide reviews based on my usage rather than on selecting or purchasing Dell Business Laptops.

I have not used AI capabilities in Dell Business Laptops, so I cannot answer that question. Dell Business Laptops did support our organization's hybrid workforce. When we went hybrid, it worked for us. I would recommend trying it out. My overall review rating for Dell Business Laptops is 8 out of 10.

My top priorities when selecting laptops for my organization are performance and cost. When we chose those laptops, we were trying to address a refresh.

The features I have found most valuable in Dell Business Laptops include the battery being excellent, lasting a long time, and being very quick to charge. Since we deployed Dell Business Laptops, there has been a reduction in service test tickets by having a newer, better laptop for the team.

The specific results or improvements my end users experience in switching to Dell Business Laptops are having a lighter, more robust device. Dell Business Laptops have supported my organization's hybrid workflows excellently, as it is a perfect device.

I think a way Dell Business Laptops can be improved is by working on the battery life, which is really important for a mobile device.

My organization has been using Dell Business Laptops for approximately five years.

I think the Dell Business Laptops model we are currently using is called the XPS. My thoughts on the security features of Dell Business Laptops align very well with my organization's needs; they are very simple to configure and manage, so I am very happy and find them user-friendly.

If I recommend Dell Business Laptops to a peer, I would say the reliability, the usability, and their overall cost are key strengths. I would tell another IT leader or buyer who is on the fence about choosing Dell Business Laptops to definitely test them, look at them, and make sure they fit your user requirements.

In just a few sentences, I would sum up my experience with Dell Business Laptops as being very happy, overall a good solid device that lasts a long time when not plugged in and is easy to use on the road. I would rate my overall experience with this product an eight.

My main use case for Dell Business Laptops is business use.

A quick specific example of how my team and I typically use Dell Business Laptops in our day-to-day work is casting onto a larger screen.

The casting setup is for visitation.

In my context, visitation involves meeting with members and virtual meetings.

The best features Dell Business Laptops offer in my experience are the thin computer and its durability.

The thin design and durability have made it easier to travel with.

Dell Business Laptops have positively impacted my organization through the reliability of the laptop.

It has reduced downtime and made my work more efficient.

Dell Business Laptops could be improved by focusing on the keyboard and creating a lighter and thinner laptop.

There should be more ports of both sizes, the micro and the USB.

Dell Business Laptops are stable.

The scalability of Dell Business Laptops is average.

Their customer support is very good.

I did not previously use a different solution.

I would describe the ease of integrating Dell Business Laptops with my existing IT infrastructure as pretty simple.

My company does not have a business relationship with Dell other than being a customer.

I have seen a return on investment because I have saved time.

My experience with pricing, setup cost, and licensing is that pricing is higher than average.

Before choosing Dell Business Laptops, I evaluated other options such as HP and Lenovo.

My advice to others looking into using Dell Business Laptops is to stick with the Latitude because of its durability.

I am uncertain about the specific challenges or needs we are trying to address when choosing Dell Business Laptops, as everyone requires a computer. The people I usually work with predominantly engage in software development and sales management.

I have not received any feedback from end users regarding specific results or improvements from switching to Dell Business Laptops.

Regarding the features of Dell Business Laptops, I am not certain if we are using that many Dell-specific features, but I do appreciate the screen quality and the fact that it is light with good battery life.

When it comes to the security features of Dell Business Laptops, I do not know which specific features stand out, but they align with our organization, making them easy to use without much need for changing anything.

I think the only way Dell Business Laptops could be improved is with advancements in CPU architecture; however, that seems impossible right now due to the proprietary nature of such technology.

I have no idea how long our organization has been using Dell Business Laptops, since I am new.

Since deploying Dell Business Laptops, there have not been any returns or issues, which I consider a huge improvement in build quality.

Pricing is indeed the major factor for us, specifically price for memory these days.

We choose Dell Business Laptops over other brands largely because the price is competitive, and there is also quick delivery on the products.

I would rate Dell Business Laptops a nine out of ten for us due to the pricing. If I were recommending Dell Business Laptops to a peer, I would say it is nice to have everything in one shop, with one place to buy the laptops, monitors, accessories, and even servers. To convince another IT leader to buy Dell Business Laptops, I would use the same arguments, emphasizing quality for money. Overall, my product rating for Dell Business Laptops is nine out of ten.

Our main use cases for Dell Enterprise Laptops involve remote work from home users and conferences. I do a lot of conferences, so we need something lightweight. When I'm home, we need the Pro Max because I need the horsepower. That's why we have both.

The feature of Dell Enterprise Laptops that I like the most is that it just works. It never fails yet.

This benefits my company at the end of the day because we were an HP shop before at the company where I'm working now. Dell really is a very good product. In terms of support, it's top-notch. That's why I went with Dell.

I do use Dell Enterprise Laptops with an Intel CPU inside. I think the Intel CPU is the 7 Pro.

The Intel processor handles my workloads well compared to what I expected. Our laptops sometimes have test machines like VMware Workstation, so it never slows down. It's pretty good, and it does all the work that we have to do every day.

Improvements related to the Intel processor in Dell Enterprise Laptops have been improving every year. Nothing really needs to change; they just need to continue what they're doing and keep improving.

To improve Dell Enterprise Laptops, I suggest maximizing everything, as now everything is mostly touchscreen. If they can make Pro Maxes thinner, that would be great. I know they're heavy, but I don't know how that's going to work with the actual parts that are moving. Making it more lightweight would be beneficial, but it's going to be tough.

I have been working in my current field, my main area of expertise, for 13 years.

The stability and reliability of Dell Enterprise Laptops are proven by the fact that I drop my Dell multiple times. I go to data centers and drop them, and they still work. If I get a cracked screen or something happens with my pixel, I call them. It's under warranty. We have a great warranty. Sometimes they replace the full laptop, and sometimes just the part. They will actually ask me which part I want—do I want the laptop or do I want the actual screen to be replaced? That's pretty cool.

Scalability with Dell Enterprise Laptops scales pretty well. We have multiple Dell models, including the Pro, the Pro Max, and other Dell laptops that we're using. It's on a per-user basis, and we have a specific laptop per user. We haven't had any complaints other than about the weight of the Pro Max. Everything else is good.

I rate Dell customer service five out of five. I've worked with Cisco UCSs, HP, HP Superdomes, and Lenovos. Dell's support is amazing, 10 out of 10.

Positive

Before Dell, we were using HP for laptops.

The deployment in Dell Enterprise Laptops is very smooth. They come out of the box and tie in with our licensing. With Microsoft, it's just out of the box. If we need to join it to the domain, it gives our group policy that we need.

I can't answer whether I have seen any return on investment when using these laptops because I don't work on the financial side of things. The fulfilling thing is it's Dell Enterprise Laptops. If you give them your express service code, they help you right away. If you're on the plan, they can connect right away and help you out. I haven't really had any bad experiences with any Dell Enterprise Laptops that I've owned for the 13 years I've been working in the IT field.

My experience with pricing, setup cost, and licensing is that the pricing is great. We have great Dell reps, and they work with our VARs. We can't complain because if there's another technology they want to come in, the pricing itself will win you right away.

I did consider other laptops before choosing Dell Enterprise, specifically Microsoft Surface Pro.

What happened was that it was flimsy. We had a few test laptops, a couple of Surface 2 and Surface 3 that just blue-screened. It's great that you can detach them and attach them, but it's not as good as Dell Enterprise Laptops.

The reason we are staying with Dell Enterprise Laptops is the support. The support with Dell Enterprise Laptops is just night and day. I've also used HP in a different company, and it's so different. Dell just jumps on right away, helps you out, and the technology never fails. If you have ProSupport, they send you the part the same day, and that's a big win for us. We're in healthcare, so each minute counts for us.

The advice I would give to other companies that are considering getting Dell Enterprise Laptops is that I know some of you are used to other technologies, but give Dell a chance and give it a good test. Talk to their support. You will fall in love with Dell Enterprise Laptops. Talk to your Dell rep and your VARs; they're probably going to help you with prices. I rate this product 10 out of 10.