Dell Business Laptops Reviews

My main use case for Dell Business Laptops is for customer service.

A specific example of how my team uses Dell Business Laptops for customer service is that we have an in-house facility and in-house tool to monitor usage and to source for procurement purposes.

I have mainly used Dell Business Laptops for communications, for reporting problems, and to troubleshoot problems.

Dell Business Laptops offers excellent security features, including the ability to assess servers, websites, and work processes.

The security features I mentioned are mostly handled by our headquarters, so we use them for our internal local office.

Dell Business Laptops has positively impacted our organization by helping us catch up with new improvements and new features, and then follow through with implementation.

The specific improvements I have seen include mostly the hardware side, while the rest are mainly decided by the headquarters.

Regarding Dell Business Laptops' AI capabilities, they are handled by the headquarters, so I cannot provide much feedback on this.

Dell Business Laptops can be improved as they keep up with improvements in hardware and technology, and I have trust in that direction.

I am not aware of any additional improvements needed for Dell Business Laptops that we have not already discussed.

I have been using Dell Business Laptops for around five to six years.

I do not have much to add about the features of Dell Business Laptops concerning performance or reliability, but regarding security, there are no major issues.

5

In my role related to IT procurement, I help users upgrade, replace, and repair computers.

My top priorities when selecting laptops for my organization are made as a group decision rather than a personal decision.

I would rate this review as a 9.

I generally use XPS laptops and I appreciate them because they simply work. Throughout my career with Dell Business Laptops, I have worked with them extensively, mostly with Windows and some Linux depending on where I am and what I am working on at the time. I have encountered issues, just as every vendor and every product does, but I appreciate the fact that when I have problems with Dell Business Laptops, I provide the service tag and the issue is resolved and taken care of.

I find the hardware features generally the most valuable, including performance and power as well as battery life. Dell Business Laptops have supported my organization's hybrid workforce effectively because I can work from home, go to the office, and simply plug my laptop into the base station if needed. Everything works seamlessly and simply.

I suspect the manageability aspects made Dell Business Laptops the most valuable for the organization, and for my team, the fact that virtually any software we want works, coupled with strong performance, good battery life, and portability has impacted us significantly.

I want more battery life and I want Dell Business Laptops to be lighter while still maintaining durability in the next release.

I have been working in my current field for approximately 25 years, and the number of years I have been working in my main area of expertise is that same amount.

My top priorities when selecting laptops for my organization generally include convenience, durability, portability so weight, and battery life. I think the nice thing about the security features of Dell Business Laptops is that I generally do not have to think about it. I find that it is difficult to compare the specific results or improvements my end users experience since switching to Dell Business Laptops because every vendor has their advantages, but what I am generally looking for is that my XPS meets those needs.

I would rate Dell Business Laptops an eight or nine out of ten overall because it is difficult for me to achieve a perfect ten, but generally if I have a problem, it is seamless to get it taken care of. If I were recommending Dell Business Laptops to a peer, I would suggest putting them next to each other and starting to type because half of them will give the answer with the keyboard sinking into the laptop. I would tell another IT leader or buyer who is on the fence about choosing Dell for their commercial fleet to go out and check the ecosystem, and as long as Dell stays competitive, I think it will speak for itself when putting them next to each other and starting to work on them. My overall review rating for Dell Business Laptops is eight out of ten.

RAM is the most important feature, along with the CPU, especially because in Excel we use a lot of reporting which makes a connection to the database of the WMS software, requiring a lot of CPU power and RAM power.

We use Intel inside, but the newest models have AMD. The older generation, the 5500 Latitude, has Intel i5 and i7 processors, while the newer models, the 16 Plus, have AMD CPUs. I think the Intel processors handle my workloads the same as AMD.

The only thing we notice is that Intel is more expensive; however, it has more business-related integrations, which AMD doesn't have. Since our company doesn't use those integrations, that's why we chose AMD for the new chips.

If Intel can lower the price, it would be an improvement; for the rest, I don't see any improvements. As far as I know, Intel is the market leader in CPUs, but in terms of price-quality, I think that AMD is a little better. The quality I refer to is the price-quality ratio.

For Dell Enterprise Laptops, it seems fine, and we don't have any adjustments needed. It would come in handy to have a better quality webcam, as it's not bad but not the greatest.

It's not the greatest in sharpness; it's a little pixelated sometimes. For personal use, I also have a MacBook, and in that, you have a 1080p webcam and you definitely see the difference. So that could be better.

I assess the stability and reliability of Dell Enterprise Laptops as good.

They work when you need them, and there's not a lot of crashes. With HP, we had instances where we would buy 100 of the same laptops with identical installations, and yet one or two would act weird for no apparent reason. With the new Dells, I don't have that issue yet; we haven't encountered troubles like that. The only issue we've noticed is that we have a Dell Enterprise Laptop connected to two Dell screens, but one of the screens, which is also a dock, sometimes goes black for about two seconds when plugged in, turning back on again without any cable interference. Multiple users have experienced this, which is unusual.

It's hard to say, but with future needs in mind, that's why we order them with more specs. With the new Premier Page from Dell, they also have pretty fast delivery, so I think it scales pretty well because there is always supply available, and the machines are prepared for the future. Nothing is future-proof, but it's getting close.

I couldn't say how I would rate their support; it depends if you count the account manager's effort. Our account manager did lack some skills initially to make it all work, and setting up the special page took a lot of effort. We are still debating some minor things with them, but overall, it's okay, aside from that issue. Since that's the only thing we needed from support and it wasn't handled well, I would say it's a four out of ten; however, I don't anticipate much trouble if the minor issues are resolved, then I think it will be alright.

Neutral

Before, we were looking at HP because they can do the same as Dell specs-wise and were a little bit cheaper than Dell. We chose Dell now mainly because we have a deal with them.

The first thing I noticed with the older Dell Enterprise Laptops when I installed Windows 10 was a Dell app which installed along with it, enabling the proximity sensor. The proximity sensor got pretty annoying since we have the laptop docked with two displays; if the laptop is closed, the sensor doesn't work, and it automatically enables in the software. If you don't do any activity on the laptop for about a minute, it would shut down or turn the screens off, requiring me to log in again, which is pretty annoying. We have to disable the proximity sensor on every laptop. On the new laptops, I didn't notice any proximity sensor activity; I think they already disabled it.

Most problems we fix ourselves unless there's something wrong with the hardware. Software-wise, we are capable of fixing most issues on our own. We don't have any issues yet with hardware, and we have some contacts for the Dell Premier Page, reaching out if we need specific hardware adjustments, but for the rest, we don't contact support.

We aim for five years with our laptops; that's why we don't buy the base model. We internally upgrade the RAM and we probably go for a higher-end CPU so we can make the five-year mark. We also need more storage, as 256 is very low; we need at least 512 unless we host everything online. For someone, especially a user who has everything on-premise, you just need the storage.

I must say it's a tight schedule because after five years, it drops down quickly; the laptop is hanging on by a thread. But employees at the company are extra happy when they receive a new one.

We have a deal with Dell now, so the prices of the laptops are way cheaper than what we pay, for example, at Coolblue or Bol.com or retail prices.

We buy directly from Dell. It's only been since half a year now.

With the special page, we've definitely seen costs go down because of the five years we take to write them off, and with decreasing costs of the new laptops, especially when Windows 10 went out of business and we went to Windows 11, it saved us a lot of money.

In my opinion, there are not better alternatives; we use the hardware from Dell, but software-wise, we use a lot of Microsoft, which is mostly the same on either Dell or HP. Dell is not making the CPU or GPU; they just put it together, and so does HP. The components are mostly the same, and while the software inside the laptop makes a difference, we don't use those software packages a lot.

The models of Dell Enterprise Laptops I am using include the Latitude 5500, 5520, and around that series. The new ones are the Dell Pro and the Dell 16 Plus.

Most problems we fix ourselves unless there's something wrong with the hardware. Software-wise, we are capable of fixing most issues on our own. We don't have any issues yet with hardware, and we have some contacts for the Dell Premier Page, reaching out if we need specific hardware adjustments, but for the rest, we don't contact support.

We have a better price, and that is the most important thing for our company, the price point. I would rate this product an eight out of ten overall.

My main use case for using Dell Enterprise Laptops is because we work in the education sector and the education laptop for teachers needs to flip and you need to write things on it. That is a nice feature with Dell Enterprise Laptops.

I appreciate that for the students, they have indestructible laptops and can have some water resistance.

The benefits from using Dell Enterprise Laptops so far are really good batteries. Sometimes I need to replace them after three years, but not in a couple of months or a year. It is mostly a long time. From the 200 laptops I bought, only two laptop batteries died in three years, so that is nice.

I use Dell Enterprise Laptops with Intel inside.

The i5 processor handles my workload for our business well because we only work in the cloud with Office 365 and we do lots of Copilot. That is how we use the laptops, mostly timing with beaming to teacher screens so they can make the screens bigger for the students to watch. The Wi-Fi is really important, so it has never failed, so that is good.

In areas where I think Dell Enterprise Laptops could be better, I would prefer to see a bigger range to choose from because if you want a bigger keyboard, you need to step up a bit higher price range. It might be better to have something in the middle as the price is different. Perhaps if you have five more range in the Latitude.

To make it a 10 for me, I think a better camera would be necessary. The camera is not bad, but I work a lot with Microsoft Teams and the camera is not that good for conversations mostly. I think this laptop is three years old, so perhaps it is now better, but I cannot say that.

I have been working in my current field for 15 years.

Regarding stability and reliability of Dell Enterprise Laptops, I can say that we now have three generations of laptops in our school. The last laptop can flip so you can use it as a tablet. The only thing is everything you need to buy extra; you need to watch what is compatible, and it is hard to find on the website which pen works with which laptop because of the other glasses on the screen.

My experience with pricing, setup costs, and licensing of Dell Enterprise Laptops is that they have a good price for the market we have. We always try to watch the differences between the laptops especially for the students because the parents need to pay for it, for four years, five years, end of life. At the moment, Dell Enterprise Laptops and Lenovo are in competition for the students price-wise. For that reason, I am mostly in favor of Dell Enterprise Laptops, but the parents keep on saying, 'Let us look at the Lenovo also,' because that is competition on the market.

On a scale of 1 to 10, I would evaluate Dell support as an eight because even if the Pro Support is overdue by two weeks, I can still call them and they come. I think that is good because they treat you as a good customer and they can help you further. It is really nice to have a good relationship, and they are most of the time within one business day with us.

To make their support a 10 for me, I think if they have more connection, because we had it before, perhaps they could work on having more connection with account managers who talk about new things. We are still growing in all our schools with one environment, and I think it is hard for an account manager to individually come to the schools. They come to the central organization, but for me as an IT person from the school, it would be nice if I had someone who comes to check how the laptops are performing. We have this new thing, this new feature. It would be proactive. If you bought 200 laptops, how are they? How can we help further? Are you missing something?

Positive

In comparing Dell Enterprise Laptops to Lenovo laptops in both pros and cons, the pros of Dell Enterprise Laptops are that when you hold it, you are holding a laptop. It is more robust and sturdy. The Lenovo laptop is more for younger students who go to school, around 13 or 14 years old, and they have more of a playful look. Students are more attracted to that one, while I tend to look at things from a business view.

I would describe my experience deploying Dell Enterprise Laptops as good, because we can put them in Intune and Office automatically, and we can Autopilot them and distribute them immediately. That is really nice to have them work with Microsoft; nothing to say, it is straightforward.

I have seen a return on my investment from Dell Enterprise Laptops; we have laptops that are now 10 years old and still working. We are giving them to donations because Windows 10 is end of life. However, if they wanted to use them, they work. We are very glad about that.

I have not evaluated laptops with AMD inside because I always want the better option in my head that worked for me and it did not disappoint. Why should I try something else?

When choosing laptops, Intel processors influence my purchase or refresh decisions as I am from the old school, so Intel for me is a must because it is always proven good technology for me.

My advice for someone who is considering purchasing Dell Enterprise Laptops is to go to the forum. From there, connect and make connections, and you will see a lot of good partnerships with Intel, which makes your decision easier, as you can talk with customers and learn why they made their decisions.

I would rate this review a 9 overall.

The specific challenges and needs I address when choosing Dell Business Laptops for the organization depend on the department. We have software engineers who require high-level products, and office staff such as accountants and secretaries who need lower-level products.

I cannot share measurable outcomes since deploying Dell Business Laptops because we do not use any other products for comparison. We use only Dell Business Laptops in our organization. I believe we use them for more years than any common alternative products like Lenovo or HP. Previously, we used them for four, five, or six years. Now, we change to new products every two years.

The features I have found most valuable with Dell Business Laptops are that lightweight design is beneficial. People appreciate how they look, which is important for user satisfaction.

Regarding battery life, the long battery duration is important. The screen is also a significant factor. The sharper the display, the better the user experience. People will want to use the laptops more when the screen quality is superior.

I do not have detailed knowledge about the security features of Dell Business Laptops, as that is not my area of expertise. However, I believe the security features probably match what my organization needs.

I think Dell Business Laptops can be improved in future versions. Perhaps they could restart faster and run more efficiently. Additionally, increased durability would be beneficial. If a laptop falls, it should not break. If someone spills water on it, it should remain functional.

My organization has been using Dell Latitude or Dell Business Laptops in general for more than 20 years.

If I would recommend Dell Business Laptops to a peer, I would say that the product is very good and a high-level product with good service, but the price is higher than other brands. Other products or other brands are cheaper.

To another IT leader or buyer, I would speak about the quality of the product and the service, which I believe will be convincing.

On a scale of one to ten, with one being the worst and ten being the best, I would rate Dell Business Laptops a nine overall. I choose nine and not ten because there is room for improvement. I never give a ten to anything, but Dell Business Laptops are a great product.

I have been using Dell Business Laptops since I started working in IT. I support clients remotely by remoting into their machines while using Dell Business Laptops. We use a tool called Tanium, which works with a component called ScreenMeet that allows us to remote into our clients' machines to further assist with various issues they have on their machines. It could be anything from login problems to something not working properly on their machine, such as a browser problem or even an application-specific problem.

The main valuable feature for me is the battery life of Dell Business Laptops. I really appreciate the length of time that the laptop allows me to use it without having to constantly charge it. Currently, the laptop I am using gives me about five to seven hours of battery life, which sustains me for most of my workday, and that is very helpful.

Processor-wise, the laptop is wonderful. I do not experience any snags or issues with performance. I do not run heavy applications on the machine, but the laptop in general is not slow. Point and click actions immediately allow me to open what I need, and there is not any lag time.

Speed and efficiency are how Dell Business Laptops have positively impacted my organization. It has allowed us to better assist our customers, and they do not have to wait on us for our computers to do what they need to do for us to be able to help them.

I wish Dell Business Laptops would continue creating top-notch laptops that are built to last. I simply wish Dell Business Laptops would keep up the good work with how the laptops are designed and run in terms of their reliability.

I have been in IT since February of 1999.

Dell Business Laptops are stable.

Dell Business Laptops perform very well with no problems. Everything works well regarding scalability.

So far so good. Anytime I have had to call Dell, I have received the assistance that I expected concerning customer support.

I have always used Dell Business Laptops and did not previously use a different solution.

We work with our clients, but we are not heavily involved in procuring the laptops for them. A lot of the decision-making happens on their end, and then we implement them.

There was no need to evaluate other options before choosing Dell Business Laptops.

Take a closer look at what you need the product to do for you, and you will probably find that Dell Business Laptops will be able to handle it and go above and beyond your needs.

Our clients have always used Dell Business Laptops, but anytime they have gotten a newer model, it is usually faster and better with more performance.

These laptops are built to last. They will perform very nicely in terms of what you throw at them, whether you are a light user or running programs that utilize resources and need space.

I have been overall very impressed with the 20 plus years that I have been using Dell Business Laptops, and I find that Dell continues to go above and beyond in creating and designing these laptops and making them last. I gave this review a rating of 10.

Dell Enterprise Laptops Pro Plus line is primarily used, and the Pro Max devices are utilized for bigger workloads.Most use cases for those models involve office work, such as Excel spreadsheets, Teams, and collaboration applications. The Pro Max models are also used for graphic design, structural drawings. The majority of laptops in use feature Intel processors. The latest generations of Intel CPUs are primarily used, specifically the 14th and 13th generations, and all previous generations have been used in older laptops as well. Both i5 and i7 CPUs are in use, and the Pro Max models contain some i9 processors. The Intel processors handle workloads very well compared to expectations, as the larger processors are used for heavier workloads such as drawings, which are very CPU and GPU intensive. The productivity boost from the Intel CPUs in combination with integrated and NVIDIA GPUs is greatly appreciated.

Benefits have been seen due to the Intel vPro environment where manageability is excellent, and the security aspect is also very favorable. Intel inside does not affect the decision to purchase more or refresh current stock, but the combination of the latest Intel CPUs with a strong NVIDIA GPU for maximum power output is greatly enjoyed.

The primary focus is on the standardization of Dell Enterprise Laptops, and the value that it brings is the ability to give everyone the same laptop, allowing each person to work in their own way without concern for device specifications.A large project in Africa involved the deployment of many laptops, and significant value was observed since everyone was very happy about the manageability and the faster way of working compared to before.The specific output cannot be specified, but an increase in efficiency has been observed since some applications that previously took 40 minutes to process a document now take approximately 10 or 5 minutes, showing a significant improvement in productivity.

Dell Enterprise Laptops could improve, particularly in the battery life department, as it has been observed that some competitors use small chips that consume less power and provide more battery life.Mostly, Apple is utilizing very small chips that enhance both battery life and performance, which is an area Dell could potentially improve upon, as seen with smaller ARM chips that perform significantly better for battery life.To achieve a perfect score, improvement in battery life and a bit more power in the smaller devices would be necessary.

Dell Enterprise Laptops have been used in the company for around 5 to 10 years, and a very good partnership with Dell existed before the current management joined the company.

The stability and reliability of Dell Enterprise Laptops are mostly good. While some issues with certain devices occurred in the past, the Dell account manager helped resolve those quickly, and currently, no significant reliability issues are encountered.

Dell Enterprise Laptops scale very well with the growing needs of the organization because managing and deploying a large number of devices is straightforward and efficient.

Dell provides excellent support directly to users, which reduces the burden of direct contact with end users, making the process smoother. Dell's customer support would be rated an 8 or 8 plus, as it significantly reduces downtime and costs associated with shipping devices back and forth for repairs.

Positive

Before Dell Enterprise Laptops, HP devices were used, and upon standardizing on Dell, the life cycle of the HP laptops was allowed to run out before replacing them with Dell models.

The licensing process has been quite easy since Microsoft Intune is primarily used for management, and the setup is smooth in collaboration with Microsoft for correct enrollment across different countries and companies.

A return on investment from using Dell Enterprise Laptops has been observed. This return is mostly due to the standardization, as Dell is a well-known brand globally, and it is encouraging to see that people are eager to receive and work on new devices.In terms of standardization leading to a return on investment, improved manageability has been noted compared to when the company operated individually. Since managing that company began, security and productivity have increased alongside user experience.

A variety of laptops were considered before selecting Dell, including HP and Lenovo, especially in locations where Dell could not provide devices. Nearly all possible brands have been explored, but currently, Dell remains a top choice.The primary reasons for choosing Dell over other solutions are the price, the strong historical connection with Dell, and the excellent support received, allowing users to directly contact Dell for repairs.

The service owner for the workplace department manages most of the workplaces, laptops, and devices.Intel inside does not affect the decision to purchase more or refresh current stock, but the combination of the latest Intel CPUs with a strong NVIDIA GPU for maximum power output is greatly enjoyed.Some Dell Enterprise Laptops with AMD processors have been evaluated and used as well, but honestly, no significant difference has been observed since every supplier offers good performance in their own way. For the enterprise department, Intel CPUs are typically used.Standardization around Intel was not a conscious decision. Recently, as Dell has been implementing more AMD options, switching in the future might be considered depending on potential benefits, but for now, uncertainty remains.Approximately 2,200 laptops are in use across the main company, all standardized based on their location and the specific company they are associated with.The experience deploying Dell Enterprise Laptops has been very good. Although deployment in some of the trickier countries where the company operates was challenging, working with Dell made it seamless since devices could be bought and shipped locally.The overall review rating for Dell Enterprise Laptops is a 9 out of 10.

My main use case for Dell Business Laptops is both for business as well as storage. I use Dell Business Laptops especially for business purposes which we are using in daily operations. I do not have anything else to add about my main use case or daily operations with Dell Business Laptops except for the optimization about other tools we are using.

The best features Dell Business Laptops offers in my experience are mainly for security as well as storage, and for optimization, which will perform very well. It is a good feature of Dell Business Laptops. Dell Business Laptops have positively impacted my organization because it is good.

We can see fewer IT issues which we can perform through fast processes based on our processor, respective of the business since using Dell Business Laptops. Whenever we use ID tools for any new tools, we notice that we perform tasks faster. The governance and security perspective of Dell Business Laptops is too good for the competitive.

Dell Business Laptops can be improved by default, whatever we can, enhancing of, instead of installing multiple applications into the control panels. Battery life is also one of the concerns with Dell Business Laptops; after two years, sometimes the battery life becomes an issue. We can follow the latest processor, or we are using, we can get more backup of the data regarding needed improvements for Dell Business Laptops.

I have been working in my current field for two years.

I would say there are no problems that come to mind.

I give this review a rating of 10.

I have been using Dell Business Laptops for 20 years, demonstrating my trust in their performance. My reliance on them for my business needs has been consistent throughout this entire period, which highlights how integral they are to my operations. Dell Business Laptops have greatly contributed to my productivity in my company.

Dell Business Laptops have helped me to grow day by day as a person, and they have assisted me greatly in implementing solutions in both my personal life and in my business.

A concrete example of how Dell Business Laptops has contributed to that growth is mainly with clients who have given me the opportunity to offer them computer equipment so that their company can grow, as well as their work, and to give their customers a better experience.

In my company, the main value I derive from Dell Business Laptops is their quality and their capabilities and performance, which I recommend to others.

These features have benefited me by enhancing the efficiency of my work and in the ability to solve everyday problems. Their efficiency, speed, and above all, the fact that they do not heat up are the best features that Dell Business Laptops offer.

Efficiency and speed have indeed impacted my team's productivity, which signifies their effectiveness in my workflow. The efficiency and speed of Dell Business Laptops has been especially useful for my project implementation in specific situations.

I have noticed a measurable result in that I have increased my sales, indicating the direct impact of Dell Business Laptops on my success.

Dell Business Laptops could improve mainly on warranties and service centers, as there is room for enhancement in that area.

I have had specific experiences where they have not wanted to honor the warranty because I did not purchase them here in Mexico, but instead brought them from the United States, and they have refused to honor the warranty in Mexico. That is the only issue I have encountered.

I typically use Dell Business Laptops for work and business purposes. I use my laptop for email and Excel applications.

In my experience, the best features Dell Business Laptops offer are stability and heat management.

Stability and heat management have helped me in my daily work because my application is able to run smoothly and the laptop does not heat up.

Dell Business Laptops positively impact my organization as it enables us to do our work. It makes my team more productive.

Dell Business Laptops can be improved to be even more cost-efficient.

I have been using Dell Business Laptops for a year.

Dell Business Laptops are stable. Since switching to these laptops, my end users have experienced fewer technical issues.

Dell Business Laptops' scalability is good.

The customer support for Dell Business Laptops is good.

I did not previously use a different solution before Dell Business Laptops.

I did not evaluate other options before choosing Dell Business Laptops.

I'm not sure about Dell Business Laptops' AI capabilities in terms of governance and security. I think Dell Business Laptops' AI capabilities are fairly accurate regarding the accuracy and reliability of output.

My top priorities when selecting laptops for my organization are cost-effective, lightweight, and smooth performance. When I chose Dell laptops for my organization, I was not trying to address any specific challenge. I chose Dell over other brands I was considering for the size and the performance.

If I were recommending Dell laptops to a peer, I would say performance is the key factor. I would sum up my experience with Dell laptops as a good experience, and I would recommend it to other people.