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Thomas Ariyibi - PeerSpot reviewer
IT Analyst at Rockwell Constructions
Real User
Top 10
Sep 15, 2026
Reliable business laptops have reduced support tickets and freed time for field engineering work
Pros and Cons
  • "Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools."
  • "If I could improve Dell Business Laptops in any way, it would be the price point, but that's not Dell's fault, that's the market."

What is our primary use case?

Dell Business Laptops are primarily used in my organization for engineering and design, and then for business support, such as normal business, HR, and finance.

How has it helped my organization?

Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools. Before, it was very much, "Thomas, my laptop's not working. Thomas, my laptop's freezing." Now, my work is different, and I'm a lot more efficient because Dell isn't causing a chokehold on the amount of work I have to do.

What is most valuable?

The most valuable feature of Dell Business Laptops for me has to be the support features, so if it breaks, there's ProSupport at the back end. This means I can image the laptop from when they are, so if it crashes, I can image it back from when they stopped using it.

What needs improvement?

If I could improve Dell Business Laptops in any way, it would be the price point, but that's not Dell's fault, that's the market. However, the price point is the only thing, as moving from Lenovo to Dell, what I've grown to understand is that they try to make it as cheap as possible depending on the amount you're buying. Through learning about business use and these courses, I've understood that it's not really about the price point, just about how many I buy and how much I buy them for.

Buyer's Guide
Dell Business Laptops
October 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell Business Laptops at my current company for a year, as I came in and replaced what was previously Lenovo with Dell.

What do I think about the stability of the solution?

I rarely work with Dell's customer support for Dell Business Laptops because they are easy to use, but whenever I've had an issue, for example, blue screening, they are very easy to take me through the process of just resetting the laptop from scratch and then re-imaging them with our business tools.

I find Dell Business Laptops to be easy in terms of reliability and speed; we do have four years of support, but they last for five to six years, depending on if it's for engineering or design.

What do I think about the scalability of the solution?

Dell Business Laptops are supporting my AI workloads because changes are a really difficult thing within the construction industry, but whoever does use AI finds it very easy to use. This year we're trying to bring more AI tools within the engineering workspace, and it's not easy because construction is not an industry where adoption is easy to do, but Dell Business Laptops do support this.

How are customer service and support?

I started using AMD GPU chips this year, and multitasking has been unreal on them; I don't experience any issues with freezing. We use Autodesk, AutoCAD, and Plant 3D, and there are no problems whatsoever. Ever since I've moved to AMD, there have not been any crashes, so I'm satisfied as an IT analyst.

Which solution did I use previously and why did I switch?

I previously used Lenovo.

How was the initial setup?

Since deploying Dell Business Laptops, I notice measurable outcomes as a one-man team in my company, which means I have less support work and I'm more on-field, focusing on buying things or looking at other tools. Before, it was very much, "Thomas, my laptop's not working. Thomas, my laptop's freezing." Now, my work is different, and I'm a lot more efficient because Dell isn't causing a chokehold on the amount of work I have to do.

Which other solutions did I evaluate?

Besides Lenovo and Dell, I evaluated HP; there's HP in the company right now, and the same thing happens with them, crashing whenever they're multitasking. With Dell Business Laptops, it doesn't happen for some reason; they are very easy to use and very easy to understand. The only issues I've ever had are with blue screening, and since I've always used Dell, even in college, support has been very easy for me from the get-go.

What other advice do I have?

The pricing of Dell Business Laptops themselves is a bit pricey, just because of AI, and they are a bit expensive, but because I work in engineering and construction, it means that they're easy to use.

If I were recommending Dell Business Laptops to a peer, I would emphasize convenience, efficiency, and ease of use, as Dell is well-known and allows customers and end users to feel safe within their environment wherever they're working.

Dell Business Laptops support the organization's hybrid workforce and remote work as well. What I've learned in the forum is that you can also remotely sort out issues for those on the field, which is particularly important in my very massive on-the-field industry. I am giving this review a rating of 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 15, 2026
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Senior Manager, Information Technology at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
Sep 9, 2026
Daily teamwork has improved with reliable performance, but design and upgrade options need work
Pros and Cons
  • "Dell Business Laptops have impacted my organization positively as they have evolved much faster in the way they run things."
  • "Dell Business Laptops scalability is not good, typically because of the design where some of the RAM is soldered to the motherboard, which prevents some form of scalability in terms of upgrading the hardware."

What is our primary use case?

My main use case for Dell Business Laptops is value for money and being able to deliver on time. I use Dell Business Laptops on a day-to-day basis, integrating with all Microsoft products and Microsoft Teams.

What is most valuable?

Dell Business Laptops have impacted my organization positively as they have evolved much faster in the way they run things. Most importantly, they have remained a strong partnership with me for the past eight years. The most direct impact is that they deliver what they actually promise.

What needs improvement?

Dell Business Laptops can be improved by focusing on reshaping the design and innovating with a lighter and more powerful laptop.

For how long have I used the solution?

I have worked for Illumina for 15 years.

What do I think about the stability of the solution?

Dell Business Laptops are stable without much issue and are able to cater to what my organization actually needs.

What do I think about the scalability of the solution?

Dell Business Laptops scalability is not good, typically because of the design where some of the RAM is soldered to the motherboard, which prevents some form of scalability in terms of upgrading the hardware.

How are customer service and support?

I have no complaints about customer support.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

I did not purchase Dell Business Laptops through the AWS Marketplace; it was actually through a distributor.

What was our ROI?

I do not see a return on investment and cannot share relevant metrics such as money saved.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, Dell has always been one of the more competitive vendors that offer me an all-around price for the laptop, which is generally great.

Which other solutions did I evaluate?

I was comparing Dell with HP before choosing Dell Business Laptops.

What other advice do I have?

Dell Business Laptops are pretty average to me, but there was actually a period of time where Dell innovated with a lighter laptop, which helped most of my users on the mobility part. I do not have a tool to rate the NPU and the CPU performance, but as long as the cost is not too high, I am willing to accept that. I am the cost center owner and the decision-maker regarding IT procurement. My top priority when selecting laptops for my organization is cost-effectiveness. The Dell Business Laptops models I am currently using are the PB14 and the PB16 Pro Max. The specific challenge I was trying to address when I chose Dell Business Laptops for my organization was cost. I chose Dell over the other brands I was considering because they are able to deliver what they promise. I currently do not explore the security features of Dell Business Laptops, but I understand it is important to know how they can protect the entire environment. My advice to others looking into using Dell Business Laptops is to go with what your organization actually needs, as the most important aspect is that users need to be happy. I would rate this product seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
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Buyer's Guide
Dell Business Laptops
October 2026
Learn what your peers think about Dell Business Laptops. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
Avp at a pharma/biotech company with 51-200 employees
Real User
Top 20
Sep 9, 2026
Standardized laptops have improved remote management and support efficiency across teams
Pros and Cons
  • "Time saved and money saved are returns on investment that I have seen."
  • "Longer battery life would also be a needed improvement for Dell Business Laptops."

What is our primary use case?

We utilize Dell Business Laptops for business use. We use Dell Business Laptops for general office work, programming, and data analysis.

What is most valuable?

Dell Business Laptops provide a fast response time, and the RAM and specifications are fully customizable according to our needs.

The fast response and customizable RAM specs help my team day to day, with turnaround usually less than three days.

Dell Business Laptops have synchronized everything in my organization. Previously, we were using different brands, and when we connected to external devices, sometimes there were issues. Additionally, the customer service response is quite fast.

We are using the 365 platform with Dell Business Laptops, so my IT team is able to manage all devices from their end with Dell Autopilot features that we pre-customized before we started using the laptops.

I chose Dell over other brands I was considering because of good customer service, fast response, and the ability to customize according to our needs.

We are able to manage everything from our back end with Dell Business Laptops; all devices and installation updates can be done remotely.

What needs improvement?

I need a lighter weight laptop; Dell Business Laptops could be improved in this area.

Longer battery life would also be a needed improvement for Dell Business Laptops.

For how long have I used the solution?

We have been using Dell Business Laptops since 2020, which means we have been using them for approximately seven years.

What do I think about the stability of the solution?

Dell Business Laptops are stable.

What do I think about the scalability of the solution?

The response time is very fast, and the order turnaround is also fast regarding Dell Business Laptops' scalability.

How are customer service and support?

The customer support for Dell Business Laptops is very fast.

I would rate the customer support a 10.

Which solution did I use previously and why did I switch?

I previously used different solutions; we were using HP and Lenovo.

How was the initial setup?

We purchased Dell Business Laptops directly from Dell; we did not use the AWS Marketplace.

What about the implementation team?

I suggest the specifications for Dell Business Laptops when it comes to IT procurement.

The specifications need to suit our working needs when selecting laptops for my organization.

What was our ROI?

Time saved and money saved are returns on investment that I have seen.

There are cost savings because we reduced the downtime of the devices since deploying Dell Business Laptops.

It overall reduced costs because the number of IT support tickets is lower now, resulting in improved IT support efficiency and overall business continuity with Dell Business Laptops.

What's my experience with pricing, setup cost, and licensing?

A good specification always comes at a high price, and we need to keep within our budget when choosing Dell Business Laptops for our organization.

The cost is aligned because we are able to govern with our InTune services regarding the security features of Dell Business Laptops.

Which other solutions did I evaluate?

We are not evaluating any other options at this time before choosing Dell Business Laptops.

What other advice do I have?

Look at the budget first and understand the requirements when considering Dell Business Laptops.

I would convince others that Dell Business Laptops allow customization and the price is acceptable and reasonable.

I would rate my overall experience with this review a 9.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
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Business Director at a consultancy with 1-10 employees
Real User
Top 20
Sep 9, 2026
Daily work has been supported by strong battery life while screen durability still needs improvement
Pros and Cons
  • "Dell Business Laptops have made a positive impact as I look forward to using them on a daily basis with long battery life that sustains me without carrying extra adapters."
  • "I would look forward to Dell Business Laptops that are slightly more robust in terms of the screen that does not flex so much."

What is our primary use case?

My main use case for Dell Business Laptops is for business as well as for leisure. For a typical project, I use my Dell laptop for email, Excel, and PowerPoint.

What is most valuable?

Dell Business Laptops have pretty good battery life, and I would say it is competitive. The best feature that Dell Business Laptops offer is their battery duration. Battery duration refers to battery life, which is pretty good for a full day. The quality of Dell Business Laptops is pretty good, and the security portion is a built-in feature. Since using Dell Business Laptops, I can say that they have positively impacted my organization, and I would recommend them. Dell Business Laptops have made a positive impact as I look forward to using them on a daily basis with long battery life that sustains me without carrying extra adapters.

What needs improvement?

I would look forward to Dell Business Laptops that are slightly more robust in terms of the screen that does not flex so much. I think better competitive pricing for all of Dell Business Laptops would be great as an improvement.

For how long have I used the solution?

I have probably just slightly more than a year of experience specifically using Dell Business Laptops.

What do I think about the stability of the solution?

Dell Business Laptops are stable so far, with no complaints.

What do I think about the scalability of the solution?

Dell Business Laptops offer great and wide choices regarding scalability.

How are customer service and support?

Customer support for Dell Business Laptops has been okay so far.

Which solution did I use previously and why did I switch?

I previously used Acer as a different solution and switched to Dell Business Laptops.

What was our ROI?

I have seen a return on investment with better productivity metrics.

What's my experience with pricing, setup cost, and licensing?

I have had a satisfactory experience with pricing, setup costs, and licensing.

Which other solutions did I evaluate?

Before choosing Dell Business Laptops, I evaluated other options, including Lenovo.

What other advice do I have?

Battery duration refers to battery life, which is pretty good for a full day. Dell Business Laptops have supported my organization's hybrid workforce, helping with daily productivity, such as email checking and Excel spreadsheets. Dell Business Laptops impact my company's bottom line through financial savings, such as a longer hardware life cycle and lower IT support costs.

Dell Business Laptops have positively impacted my IT support efficiency and overall business continuity. I really would recommend Dell Business Laptops to a peer. My experience with Dell Business Laptops has been good. I would sum up my experience with Dell Business Laptops as a great experience. I would advise others looking into using Dell Business Laptops to definitely give them a try and test them out. My overall review rating for Dell Business Laptops is a 7.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Sep 9, 2026
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IT Manager at ARKITEKTUR OG DESIGNHØGSKOLEN I OSLO AHO
Real User
Top 20
Oct 20, 2026
Modern laptops have supported design work while keeping our organization on familiar tools
Pros and Cons
  • "Since deploying Dell Business Laptops, most users are very satisfied."
  • "Some of the models have some heating problems and noise issues."

What is our primary use case?

When choosing Dell Business Laptops for my organization, I addressed the specific challenge that most people prefer Mac because the current work is design-focused, so most people prefer to use Mac. The problem is that when it comes to price, Mac is comparable to a normal PC price. Most people use Mac because of the design.

I chose Dell Business Laptops instead of Mac because we selected the Microsoft system, as most of the programs we use work in the Microsoft system, not on Mac. This is why we use Dell PC.

What is most valuable?

I find the XPS Precision features most valuable.

What I appreciate about Dell Business Laptops is how the PC looks, the design, and that it is not heavy.

Regarding the security part, we use the Hello system for Dell Business Laptops. Otherwise, we have normal security features such as a firewall and virus protection programs.

Since deploying Dell Business Laptops, most users are very satisfied. Some of the models have some heating problems and noise issues. However, most people appreciate Dell.

What needs improvement?

For improvement, I would prefer a little less weight. Additionally, sometimes the keyboard print fades when we use the keyboard. We have to change the keyboard after one or two years. This happens frequently. If Dell could improve this with better quality in the keyboard, it would be beneficial for us.

For how long have I used the solution?

My organization started using Dell Business Laptops in 2021, and we still use them.

Which other solutions did I evaluate?

I chose Dell over other Windows brands because I have been using Dell since 1992, and I have developed a good relationship with the salespeople and managers at Dell. I know them personally, and I use the products myself.

What other advice do I have?

I would rate Dell Business Laptops an eight on a scale of one to ten.

If I were recommending Dell Business Laptops to a peer, I would say I do not have any main issues. Most people appreciate the product, and I appreciate it as well. Everything works well, and I do not have any problems with it.

To another IT leader needing to buy new laptops, I would definitely recommend this option based on my experience, as it has been very good for me. I do not have any major issues with the PC. I have used HP and Lenovo a bit in the past, but I prefer to use Dell.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 20, 2026
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Senior Manager, Information Technology at a consultancy with 201-500 employees
Real User
Top 20
Sep 9, 2026
Lightweight and reliable laptops have boosted global CAD work and daily IT operations
Pros and Cons
  • "My experience with Dell Business Laptops is that they are truly useful, very efficient and reliable, and cost-wise, they are reasonable compared with peers."
  • "I chose a nine instead of a perfect ten because the design from the user perspective is an issue for me."

What is our primary use case?

Our main use case for Dell Business Laptops is for overseas users who work with CAD-related design and automation. Additionally, we use them for business applications like collaboration tools. We primarily use them for CAD-related design, drawing, and collaboration tools. We have approximately 1000 laptops, so we prefer Dell Business Laptops for all these use cases.

For daily needs, we rely on Dell Business Laptops.

The kinds of daily needs I handle with Dell Business Laptops include managing the entire IT infrastructure and security. Our engineering department uses them for their CAD drawings and automation.

The engineering department relies on Dell Business Laptops for managing our IT infrastructure and for all business use. We need to use them with files to automate processes or to collect data, and they prove to be very useful.

What is most valuable?

Dell Business Laptops offer exceptional features, with the most notable being their lightweight design combined with powerful performance compared to other laptops in the business category.

The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.

The build quality is outstanding, and the lightweight design is truly beneficial for my team.

The lightweight design is particularly useful because most users carry them when they travel for business, making it valuable to have a portable laptop.

Dell Business Laptops have positively impacted my organization by reducing support cases and proving to be highly reliable, so there is no need to worry about their performance.

The downtime with Dell Business Laptops is minimal, which contributes significantly to improvements in productivity.

What needs improvement?

I chose a nine instead of a perfect ten because the design from the user perspective is an issue for me. Not all users prefer Dell Business Laptops, so it is not a perfect ten, but this concern is not due to technical reasons.

For how long have I used the solution?

I have been using Dell Business Laptops for more than ten years.

How are customer service and support?

The support service is excellent, and I can receive almost immediate support from Dell, which stands out to me.

What was our ROI?

I have observed measurable outcomes such as increased productivity since deploying Dell Business Laptops.

Which other solutions did I evaluate?

I chose Dell Business Laptops over other brands primarily because of the specifications and pricing, as Dell pricing is reasonable.

What other advice do I have?

My top priorities when selecting laptops for my organization are efficiency and reliability.

We are currently using the Dell Latitude model of Dell Business Laptops.

The specific challenge that made me choose Dell Business Laptops for my organization was to address the reliability and security aspects, and we are satisfied with Dell Business Laptops.

The security features of Dell Business Laptops include fingerprint recognition and face recognition in some models, which help us control data security. They can also integrate efficiently with Microsoft Intune to protect our data.

We are dealing with intellectual property and have our own design, so these security features have significantly impacted my team and organization.

Since switching to Dell Business Laptops, my end users have reported being very happy with them, feeling they are more reliable, and they notice that the battery lasts longer, allowing them to work for extended durations without concern.

If recommending Dell Business Laptops to a peer, I would share our use cases and previous experiences, along with a comparison of the Dell Business Laptops models to the other models they used previously to convince them.

My experience with Dell Business Laptops is that they are truly useful, very efficient and reliable, and cost-wise, they are reasonable compared with peers. Our users are satisfied with their performance and reliability.

My advice for others looking into using Dell Business Laptops is to choose the model that suits them best.

My additional thoughts about Dell Business Laptops before concluding are that so far, everything is progressing well, and we are very happy.

I gave this review a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
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Director Business development at a consultancy with 1-10 employees
Real User
Top 20
Sep 9, 2026
Powerful laptops have boosted productivity and support AI‑driven presentations for remote teams
Pros and Cons
  • "Since I started using Dell Business Laptops, I have noticed happier employees and improvements in performance because of the powerful laptops they have and the longer battery life that allows them to travel and still work during their travels."
  • "I do not think there are any improvements needed in terms of features, perhaps just the customer service."

What is our primary use case?

The main use case for Dell Business Laptops is business presentations and administration, particularly HR and payroll tasks. I need a powerful laptop that does not lag, and my developer requires a very powerful laptop.

Dell Business Laptops help me with business presentations and HR and payroll tasks. For example, I recently needed to do incorporations in a presentation where I used a lot of AI. I use Notion for my meeting notes, and that was very helpful. There was no lagging at all, and I also used a presentation embedded with AI, which I think is a real game changer. I also helped my team create AI training PowerPoint presentations.

Regarding my main use case with Dell Business Laptops, I am not entirely certain about the technology part, but I am very happy about the chips. What I learned from my developer is that they said the chips are quite powerful and the technology embedded in them is impressive.

What is most valuable?

The best features Dell Business Laptops offer are the battery and the performance.

When it comes to battery life and performance, the battery lasts depending on usage. For one whole day without charging, it can last me about 24 hours or more, even up to two days.

Dell Business Laptops have positively impacted my organization by really improving productivity. In terms of collaboration, it helps us utilize shared features, combining our efforts with Microsoft Office team, which works well.

In terms of productivity improvements, I certainly find that it really improves performance because this powerful laptop is very useful. It is saving me about three hours a day compared to working on some lagging other products.

What needs improvement?

I do not think there are any improvements needed in terms of features, perhaps just the customer service.

It is mostly about the presence of customer service in Singapore and the pickup point that needs improvement.

For how long have I used the solution?

I have been working in my current field since 2016.

What do I think about the stability of the solution?

Dell Business Laptops are very stable for my needs. I have not encountered issues with crashes or reliability.

What do I think about the scalability of the solution?

In terms of scalability, it is quite convenient and easy to add more devices as my company grows.

How are customer service and support?

There is a lot of available online support technology that is good.

Which solution did I use previously and why did I switch?

We did not switch from a different solution.

What was our ROI?

Since I started using Dell Business Laptops, I have noticed happier employees and improvements in performance because of the powerful laptops they have and the longer battery life that allows them to travel and still work during their travels. In terms of performance, it has increased by around 20 to 30 percent, and employee happiness is around the same percentage.

What's my experience with pricing, setup cost, and licensing?

Regarding my experience with pricing, I think pricing is quite steep for a high-quality laptop, but I believe we are okay to invest in one if it is a powerful laptop.

Which other solutions did I evaluate?

We do make some comparisons between Apple and Dell. However, we need both iOS and Dell, so there is not really much choice out there.

What other advice do I have?

If I were recommending Dell Business Laptops to a peer, I would share about my experience from my previous role when I used a laptop. Even though it was an older version, it was still robust and the battery was very good compared to others, which helped save costs in terms of consumption, security, and battery charging.

Dell Business Laptops help support our organization's hybrid workforce by facilitating remote work, as most of our developers sometimes work from their own homes.

Dell Business Laptops perform way better than any others, and I hope we can get more developers for our team members.

My advice for someone considering Dell Business Laptops is to get them from a direct deal supplier and ensure that the features meet your needs. Pricing can vary, but I do not mind investing in premium features, especially when it comes to security, powerful memory, RAM, and other specifications.

I think it is important to continue to listen to clients and gather their feedback, as client feedback is very important. I give this review a rating of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2026
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Director at ScanSource
Real User
Top 20
May 19, 2026
Connected ecosystem has boosted hybrid teamwork and has improved productivity and sales impact
Pros and Cons
    • "In my opinion, Dell Business Laptops can be better by being more accessible to use Copilot+ PC."

    What is our primary use case?

    When selecting laptops for my company, my top priorities are productivity, safety, design, and collaboration, along with performance.

    In selecting design, I consider that because I work at Scansource, which is a distributor of Dell technologies, and I represent Dell for my customers. When I use a notebook that has great design, I can make an impact and improve my skills in sales.

    My company has been using Dell Business Laptops for more than 10 years.

    The specific challenge I was trying to address when choosing Dell Business Laptops for my company involves my competitors in Brazil regarding prices. In Brazil, we face complexity regarding taxes, which is the biggest challenge.

    Dell Business Laptops have supported my company's hybrid workforce reliably. We can trust the device and the safety features. I travel frequently, and my device is perfect for my continuous use.

    What is most valuable?

    The most valuable features of Dell Business Laptops that I find are trust. I trust in Dell and the ecosystem trusts in Dell. This is the biggest point because in Brazil, we have other competitors, but Dell is different regarding the program, suppliers, prices, and conditions.

    Since switching to Dell Business Laptops, my end users have experienced improvements in performance and productivity, and collaboration has improved as well. The ecosystem in Dell is amazing when you use displays, accessories, notebooks, servers, and storage. All of the portfolio performs very well.

    I can share measurable outcomes since deploying Dell Business Laptops, such as productivity improvements of more than 20 percent for sales people, designers, IT personnel, and user satisfaction scores.

    What needs improvement?

    In my opinion, Dell Business Laptops can be better by being more accessible to use Copilot+ PC. At the moment, it is very expensive to buy. The experience using that model will change the market.

    To make it a 10 for me, Dell Business Laptops would need to be more accessible in terms of purchasing. Currently, the pricing is very expensive.

    For how long have I used the solution?

    I have worked at this company for 17 years, but as a director, I have been in this role for three years.

    What other advice do I have?

    In a few sentences, I would sum up my experience with Dell Business Laptops by saying I believe they improve your performance because everything is connected seamlessly in one ecosystem. I would rate my overall experience with Dell Business Laptops as an 8 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: May 19, 2026
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    reviewer2910129 - PeerSpot reviewer
    IT Hardware Manager at a manufacturing company with 10,001+ employees
    Real User
    Top 20
    Oct 13, 2026
    Reliable laptops have supported urgent procurement needs and improved travel-ready durability
    Pros and Cons
    • "What I appreciate about Dell Business Laptops is their reliability."
    • "Since deploying Dell Business Laptops, everything has been excellent; the only issue I encountered is that they use NVMe storage, and the longer storage capacity does not fit."

    What is our primary use case?

    In my role with IT procurement, I have standards for PCs that we purchase, including laptops for developers that are more progressive, and laptops for office use. I receive many requests from projects asking me to help them identify their needs and recommend the right products they should buy. I contact Dell, Rubix, HP, and other companies to request prices. Then I maintain contact with the project to understand their preferences, and we begin negotiating on price when possible. With HP, we cannot negotiate because they have fixed prices for Elbit, but with Dell Business Laptops, there is space for price negotiations.

    The specific challenges I was trying to address when I chose Dell Business Laptops are related to these procurement needs.

    What is most valuable?

    When selecting laptops for my company, delivery time is a critical factor. If we need something urgent, Dell usually has storage available locally and can supply faster, which is one of my top priorities because many requests are urgent. For HP, delivery takes more time and can sometimes take a couple of months. Price is important as well; if the amount is small, we can be more flexible, but if there is a big difference in price, we go with the lower price. Specifications are also important, and usually both vendors have similar specs. What I appreciate about Dell Business Laptops is their reliability.

    Within the laptops themselves, I do not see any specific features that have helped us in terms of functionality.

    The security features align with my organization's needs; they deliver what we require, and we definitely do not have problems with security. We have specific definitions that prevent us from buying computers from Chinese companies or computers with Chinese components, which is a concern. In this regard, we do not have any problem with Dell, so we cannot buy Lenovo and must stick with the larger companies.

    What needs improvement?

    There is nothing about Dell Business Laptops that I think could be improved or additional features I would like to see in their next release; I think they are doing a great job.

    Since deploying Dell Business Laptops, everything has been excellent; the only issue I encountered is that they use NVMe storage, and the longer storage capacity does not fit. Until now, what I was buying is the longer one, and now I had to replace the storage for some users because the longer one did not fit. There is space, but it is not adequate.

    For how long have I used the solution?

    My company has been using Dell Business Laptops for years, even longer. I can say that we started buying more from Dell from the beginning of the year because we had problems with shipment from HP, so we started using more Dell. It also depends on the division; Elbit usually purchases more from HP traditionally, but now we are starting to shift somewhat.

    What other advice do I have?

    I buy everything in terms of the PC line that I would be reviewing.

    To another IT buyer debating whether to choose Dell, I think if reliability is more important to them, if the employees take the computers with them and do not just keep them in the office, and if they are more hybrid and need to take them overseas for business trips, I would go with Dell in this case. For HP, for example, I had my HP in a bag and dropped the bag one meter, and it already bent a bit; the case is delicate.

    My rating for Dell Business Laptops is eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 13, 2026
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    Client Support at United States Air Force
    Real User
    Top 20
    May 18, 2026
    Secure laptops have supported compliant on-site work and have provided reliable daily performance
    Pros and Cons
    • "Overall, I sum up my experience with Dell Business Laptops as great; from those zero clients to the laptops to this conference, you cannot beat it."
    • "I believe Dell Business Laptops can be improved by renovating the touchpad."

    What is our primary use case?

    In our organization, we are not a lot of remote workers; we are more on-location, similar to the US Air Force.

    What is most valuable?

    A big reason we use Dell Business Laptops is for our secure internet, which means we get them specially made with no Wi-Fi, no Bluetooth, and no camera, so they can go in secure areas and be perfectly compliant. That is the big one.

    Since switching to these laptops, our end users experience that they run better than our HP counterparts. Our HPs are always breaking down, and our Dells do not really break down that much at all, so that would be the biggest advantage for us.

    What needs improvement?

    I believe Dell Business Laptops can be improved by renovating the touchpad. I am tired of the little square in the middle; I feel we should do a whole bottom strip so you do not have to be in that one spot. When you are in that one spot, you then have to click. I would like to have that expanded a little bit.

    For how long have I used the solution?

    I know the Air Force has been using Dell for a lot of years, probably over twenty.

    Which other solutions did I evaluate?

    The reason we choose Dell Business Laptops over the other brands we were considering before is mainly using the zero clients to eliminate the need for customer support and keep security and everything centralized. Since they use all those, we figured we would try some laptops because we do have a bunch of laptops still.

    What other advice do I have?

    When selecting laptops for the organization, my top priorities are security, number one and the big one, ease of use for the user, and the most features we can have.

    Overall, I sum up my experience with Dell Business Laptops as great; from those zero clients to the laptops to this conference, you cannot beat it.

    That works as well as it can with government software, and it works well.

    If I were recommending Dell Business Laptops to a peer, I would say it is a great company with great reliable machines, and you cannot go wrong.

    I would rate my overall experience with Dell Business Laptops as 9.2 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 18, 2026
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    Buyer's Guide
    Download our free Dell Business Laptops Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2026
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    Business Laptops
    Buyer's Guide
    Download our free Dell Business Laptops Report and get advice and tips from experienced pros sharing their opinions.