Dell Business Laptops Reviews

The main use cases for Dell Enterprise Laptops are employees that work remotely and use them around the office if they need to bring them to different events.

The feature of Dell Enterprise Laptops that I appreciate the most is the versatility, as they can do whatever you want with them. They're light and portable.

Dell Enterprise Laptops allow us to be more mobile. We can work from anywhere.

The biggest return on investment when using Dell Enterprise Laptops is the versatility and the ability to work from anywhere, which makes remote work much easier.

The laptops can always be lighter and faster, but I think they're pretty sufficient right now.

I have been using Dell Enterprise Laptops for probably the last dozen years or so.

I've never had an issue with the stability and reliability of the laptops. The service is great on them. If there's ever an issue, Dell usually shows up at the office within a day and fixes it.

Since 2020, everyone's using a laptop now, so it was very easy to expand the usage of Dell Enterprise Laptops and very easy to convert.

Regarding customer service and technical support, if there is something wrong, we log a ticket and someone comes right to the office and fixes it. I appreciate the fact that we don't have to ship it out or anything. We have the pro agreement, which provides this service.

I was using Dell Enterprise Laptops before, and everything's been Dell for years.

I don't see any challenges with the deployment process of the laptops. The initial setup with how we want it to work takes a little bit of time, but other than that, it's pretty easy.

The pricing of the laptops is fine. We have a decent deal with Dell, and I think they're affordable.

I have not evaluated other laptops in my journey recently, as everything's been Dell.

Dell Enterprise Laptops use an Intel CPU inside. The Intel processor handles my workloads smoothly, so I don't see any issues. The processors are great and speed everything up. I can't think of any specific outcomes or improvements that I would attribute to the Intel processor off the top of my head. I'm not sure the Intel processor influenced my purchase or refresh decisions when choosing enterprise laptops. I got a new laptop because of expiring laptops needing to be refreshed since they were older, which helped speed things up. My advice to other companies that are considering getting Dell Enterprise Laptops is that they're good, they work, they're affordable, and they're quick. I would rate the support a nine out of ten.

My main use case for Dell Enterprise Desktops and Laptops is that our users primarily use them for Outlook, Excel, presentations, and day-to-day office applications.

From the IT admin side, my favorite feature of Dell Enterprise Desktops and Laptops is the repairability of the machines, which has always been easy for me and my team. For users, it's straightforward, and there are not many complications involved in locating the bits and parts on laptops, the right buttons, keys, and ports. So they've been fairly straightforward.

I have realized some benefits from using Dell Enterprise Desktops and Laptops; previously, the customer support, online support, and phone support were always very good and had a lot of cop-on to it. When we were speaking with your engineers, they knew what was fixable, what wasn't, and didn't have to put me through steps one to ten every single time to fix something. They recognized from the very start they were speaking to someone who knew there was an issue with the laptop, so that has always had a grounding with us and kept us with Dell, specifically the back-end support.

There are a few areas for improvement in Dell Enterprise Desktops and Laptops that I would suggest; one is a longer lead on the docking stations, which is primarily causing a lot of people bother at the moment. 

Additionally, a lot of the bloatware that comes with the PC, such as the Optimizer and Dell peripheral applications, are OTT and get in the way rather than help sometimes.

I've been using Dell Enterprise Desktops and Laptops for about 15 to 20 years.

Regarding the stability and reliability of Dell Enterprise Desktops and Laptops, my assessment is that they don't fail very often, and the hardware does what I expect it to do. However, I believe some of the software could be removed because I don't need it all the time. Overall, it's a pretty good experience really.

Dell Enterprise Desktops and Laptops scale well with the growing needs of my company, as there's always a product that suits the needs of engineers, field sales managers, or executives. There's always something available, and no tech is out there that isn't available on laptops, so it's pretty good.

I would rate Dell support an 8.5 or nine out of ten since you're not too long on the phone. You're talking with someone, and sometimes you might get triaged, which is fine, however, you always end up fairly quickly with the person who's going to fix your problem or help you get a replacement part out. We've never been on the phone longer than 15 minutes with any issue I've ever had with Dell, and that's a huge bonus to me.

Positive

I wouldn't say we quantify exactly the return on our investment into these solutions, however, we have an internal write-off of three years on laptops, and we don't find ourselves returning laptops before the three years. We're getting at least three years; we had one individual who came in from the cold, out from the field, and he'd had his laptop for eight and a half years, and he surprised us how well he was doing with it. He didn't want to change; the only reason he had to change was the Windows 11 upgrade. So we gave him back the PC, the old 8.5, maybe an E-series, and he just stuck to using it for himself.

My experience with pricing, setup costs, and licensing for Dell Enterprise Desktops and Laptops was that pricing and setup for the laptops and accessories weren't a challenge. It was something, when everything was moved online with Dell, my execs, who I've had a number of, were all extremely good in taking our time and building up a proper Premier page. It became a tool for me to use without annoying them. Any tweaks that needed to be made were always communicated via a quick email or a conversation to touch base and provide the latest features that might have been included with a laptop, and update the Premier page to remove the older configurations and retain the newer ones. It's been pretty good; we liked it.

Before choosing Dell Enterprise Desktops and Laptops, we considered some Lenovo models that many people prefer, and a significant number of gamers working with us tend to prefer ASUS machines. However, we prefer not to go that way unless absolutely necessary for something that the user specifically wanted. 

Some people really prefer the Lenovo lightness of some of the X1 Carbons and the keyboards, while others do not prefer the keyboards on Dell machines, and that's just a preference. 

For field personnel who need to use the keyboard on a laptop, we sometimes make an accommodation and provide them with a different laptop. Otherwise, they're docked with the laptop and use a standard keyboard, so keyboard preferences are there.

The pros and cons between all these suppliers include that Dell is in Ireland, which helps an awful lot. I have had a good relationship with the executives, and anytime there's ever an issue, they've been helpful to fix it. 

Cost has been comparable. Again, the back-end support was a really huge reason why we stuck with Dell, as it was straightforward to get something fixed back when hardware wasn't as reliable as it is. 

I rate Dell Enterprise Desktops and Laptops nine out of ten.

On-premises

Other

The main use case for Dell Enterprise Laptops in my organization is for education purposes, including teaching and being taught.

The features of Dell Enterprise Laptops that I find most valuable include the battery life, which is valuable in our environment, along with the screen size and the quality of the notebook itself.

I find the build of Dell Enterprise Laptops valuable; we have few issues, and the new models for teachers feature face recognition and fingerprint capabilities for faster access, along with good hardware, including a good processor, good memory, and a good motherboard.

In my opinion, Dell Enterprise Laptops could be improved by offering color options such as pink. Pink is a nice color that I think would enhance the aesthetic. Dell Enterprise Laptops are not currently available in pink.

My advice for someone considering Dell Enterprise Laptops based on my experience would be to experience them, and if you do not like them, talk to your account manager or vendor, as it is the best way to see if they are suitable for your organization.

I have been working in my current field, focusing on technology and education, for a significant amount of time.

I assess the stability and reliability of Dell Enterprise Laptops as very good; we have little errors and little malfunctions, so overall, it is very good.

Dell Enterprise Laptops scale well with the growing needs of our organization; you can use them longer than you planned, and they last longer. Sometimes we even extend the usage period by one year.

I evaluate their service and customer support as very good; if there is something wrong, it gets solved in a reasonable amount of time. If I encounter problems, I can call my account manager, and he solves it for us.

If I were to give a rating to their support on a scale of one to ten, I would rate it an eight because I think it can always be better. I do not have a specific suggestion for where they need to improve their service or support.

Positive

Prior to adopting Dell Enterprise Laptops, we only had some other laptops for specific users for heavy-duty gaming purposes, and then we had to choose another model.

My experience deploying Dell Enterprise Laptops is smooth; we take them out of the box, connect them to our Microsoft 365, InTune, and Autopilot, and perform a new Windows installation before giving them to the user, so they do what they need to do.

Realizing any return on our investment into Dell Enterprise Laptops is tricky since we are in the public sector, so we do not have profit, and it only costs money.

My experience with pricing, setup costs, and licensing of Dell Enterprise Laptops shows that the prices are in range, so the price we are offered is within expectations.

We switched to Dell Enterprise Laptops primarily because of the use case; the user wanted a specific laptop for their job, and we could not find a model from another vendor with the same specifications. Before choosing Dell Enterprise Laptops, I never had other laptops to consider overall, as we have 22 years of Dell experience, and while we looked at other models or other vendors, we always came back to Dell Enterprise Laptops because the service was very good.

The models of Dell Enterprise Laptops I am using include the Pro line, with specifics such as the Pro Plus 16, and for students, we have the 3300 series, along with the 2-in-1 laptops.

We mostly use Intel processors in our laptops. The model of CPU we use is mostly from generation five, but now it is seven because we have scaled up due to AI development.

The type of workloads users are running on Dell Enterprise Laptops is not very intensive; in some cases, we use Adobe Premiere, Photoshop, or InDesign, but mostly Office applications and web applications.

I cannot describe any specific outcomes or improvements that I would attribute to the Intel processors in Dell Enterprise Laptops. When choosing enterprise laptops, the Intel processor does influence my purchase or refresh decisions; we prefer Dell Enterprise Laptops with Intel inside only because we have good experience with them.

The Intel processors handle our workloads sufficiently compared to what I expected. I would give this review an overall rating of eight out of ten.

On-premises

Microsoft Azure

My main use cases for Dell Enterprise Laptops are related to what they are currently selling now, and we got a great price on them.

On a day-to-day basis, I do cybersecurity, so my whole task is to monitor the entire network, all the computers, the EDRs, MDRs. I make sure no bad things are trying to happen.

The feature of Dell Enterprise Laptops I like the most is the touchscreen.

I prefer the touchscreen because I dislike the trackpad. The touchscreen is a good way to go.

There have been so many improvements—speed, reliability, battery life. It gets better every year with the new release that they make.

At the moment, probably nothing can be improved about Dell Enterprise Laptops. The weight and size are pretty good for what we use them for, though a better warranty instead of having to buy an extended three-year warranty would be beneficial.

I have been using Dell Enterprise Laptops for roughly 20 years.

The stability and reliability of the newer ones are great, but the older ones have typical wear and tear issues; nothing out of the ordinary, so far, it's satisfactory.

Dell Enterprise Laptops scale to the growing needs of my company about an eight out of ten; it does the job.

I evaluate Dell Enterprise Laptops customer service and technical support, and tech support is a whole other issue. The tests they make you do for a simple issue are frustrating; you understand what the problem is, but you have to do their testing. Other than that, I have no issues.

From one to ten, I would rate the support about a six or seven, because if I didn't have to do all the unnecessary things they want me to do and they just sent me what I need to fix it, I would give it a ten.

Neutral

I have considered other laptops before choosing Dell Enterprise Laptops; we've tried a few and just come back to Dell Enterprise Laptops for the pricing that we get.

I would describe my experience with the deployment of Dell Enterprise Laptops as simple, with relatively no pain. I just unbox them, light them up, and they're good to go.

The biggest return on investment for me when using Dell Enterprise Laptops is the support. Every time there's an issue, a tech is on-site and fixes it. We're good to go the next day or two.

My experience with the pricing, setup cost, and licensing has been relatively easy, smooth, with no issues.

I have evaluated other CPU vendors, including AMD.

The performance of Intel stood out to me, which is why we stay with Intel. It's the best bang for the buck, pretty much, as an overall purchase.

Choosing Intel is an easy decision; we just go straight for the Intel. It's the best bang for the buck, and we get the performance we need with no issues and no complaints.

My advice to other companies that are considering buying Dell Enterprise Laptops is to focus on price, warranties, and support.

Regarding positive aspects, my recommendation is to follow their model; they are doing it right.

I have rated this review a 9 out of 10.

I am currently using Dell Enterprise Laptops. My main use case for them is GPU.

One feature of Dell Enterprise Laptops that I like the most is the GPU.

The benefits I appreciate about the GPU are that we do a lot of modeling in labs, so there are many users that have a need for GPU for 3D modeling, which is why I value this feature.

I can think of a few potential improvements for Dell Enterprise Laptops, such as a bigger drive or more memory.

I would like more memory.

I have been using Dell Enterprise Laptops for five years.

The stability and reliability of the laptops are good. The only issue I sometimes experience is battery problems, but other than that, they are quite stable.

The scalability of the laptops is fine. They scale well with the growing needs of my company or system.

My experience with customer service and technical support is fine.

I would rate the customer service and technical support a 10.

I do not have significant thoughts on the customer support and technical service to share. In the past, sometimes you have to pursue them to get an answer, but most of the time they are very good at providing one.

Positive

My company considered Lenovo and HP before choosing Dell Enterprise Laptops.

The winning selling point was pricing.

The deployment process of the laptops involves an image that gets created for us in-house, and it goes quite smoothly. It is a proven image that we have used for a long time, and I do not personally deploy it myself.

The biggest return on investment for me when using Dell Enterprise Laptops is how fast they are and how they can render images.

My experience with pricing, setup costs, and licensing has been quite good. I do not get too heavily involved in the pricing because someone else handles that, but it is good.

I have not evaluated other CPU vendors.

I am not thinking of switching right now. Overall, I appreciate Dell Enterprise Laptops. I would advise other companies considering these laptops to get them and try them out. I would rate this review a 10.

The primary use cases for Dell Enterprise Desktops and Laptops are that they will be primarily used by help desk agents who'll take calls to record information provided by customers. They work in a part of the Department of Health. There are other employees who work in communications, marketing, and IT as well.

The specific features that I appreciate about Dell Enterprise Desktops and Laptops include good functionality. 

We're all using Office 365, Outlook, and Teams. We're using Adobe Acrobat Pro as one of the apps. It's a good all-around laptop with good connectivity and high performance. 

Dell Enterprise Desktops and Laptops could be better in terms of additional features, however, for our usage, we did look at AI. It's probably not suitable for us at the moment. We're really using it for basic usage, documenting in Word or Adobe Acrobat, just using Teams quite a lot, Microsoft Outlook.

I'm not sure what additional features we'd need at this moment in time. Obviously, the better the performance, the higher the performance, the better for us connectivity-wise. They're very good anyway at that.

I've been in my current field for two years.

I haven't experienced any performance issues or crashes with Dell Enterprise Desktops and Laptops, however, there have been some issues. 

The last batch I received two years ago, the Dell Latitude, had a couple of laptops with camera issues, and probably one or two of those just needed the camera replaced. In some cases, it's probably just a software update that was needed.

Dell Enterprise Desktops and Laptops scale with the growing needs of our company, and we have expanded usage of laptops. At the moment, we have 110 staff. Of that 110, by the time we roll out these ones, 70 of the 110 will have Dell Enterprise Desktops and Laptops. The other 40 or 50 are HP. The plan is to get more, to get up to 110. We will definitely be scaling up.

My experience with Dell support is excellent. I've only ever had to call them probably twice. You have to go through the troubleshooting steps, even though I'm an IT professional myself, that's the right thing to do. 

I find that their troubleshooting is excellent. When they send an engineer, they are here in a few days. They do a good job for us when we need it.

Negative

The primary reason that we are moving from HP laptops to Dell Enterprise Desktops and Laptops is due to historical reasons, possibly a decision before I joined the company, and, under the government office of procurement, we have a contract with Dell for a few years to buy their hardware.

I would rate Dell Enterprise Desktops and Laptops as being in the top range for sure. I used to be with IBM for 20 years, so I would have had Lenovo laptops. They were pretty good.

I have seen a return on my investment. We have an agreed-upon price that is significantly less than the market price, so that would be the return we receive.

My experience with pricing and licensing of Dell Enterprise Desktops and Laptops is that, due to the pricing, we get the laptops probably around four or 500 Euro cheaper than the retail value as we have a contract, an agreed price that the office, the government office of procurement has agreed with Dell.

I hadn't considered other laptops before opting for Dell Enterprise Desktops and Laptops, as I wasn't involved in the negotiations that brought Dell on board, so I'm not aware of their considerations. 

Generally speaking, when it comes to contracts, they will go to at least three different suppliers and they'll get quotes on who they go with. 

Since we have a contract with Dell, all our laptops will come from them. We won't negotiate with anybody else, and that will last for a couple of more years. If we're buying other types of hardware, monitors, we'll get three quotes from different companies, or other peripherals, keyboards and mice. For the laptops, we're exclusively with Dell for the next few years.

You have to get your Windows updates. In our department, updates don't roll down automatically from a server. We're just manually updating remotely. The plan is to eventually have the updates roll out automatically, which would eliminate many problems. Usually, most problems are solved by Windows updates anyway. 

On a scale of one to ten, I would rate Dell Enterprise Desktops and Laptops a ten out of ten.

My primary use case for Dell Enterprise Desktops and Laptops is for work purposes. This includes emails, some design work for slide decks for presentations, and basic administrative tasks.

I particularly appreciate the size of Dell Enterprise Desktops and Laptops, specifically the screen size. It is a bit chunky, at 14 or 15 inches, however, it provides a nice, decent display compared to my last laptop, which was a very old HP model. 

The keyboard is a nice size with a number pad, which is beneficial for a laptop. Most of our company uses Dell because it offers nice pricing and decent quality.

The battery life on Dell Enterprise Desktops and Laptops is not optimal. Though it's an economical laptop, so they probably won't put the best battery in it, the battery life is inadequate even at only six months old. It might get 90 minutes to two hours. I'm uncertain if it's just this specific laptop with a problematic battery, but it hasn't had a great lifespan since I received it.

I received Dell Enterprise Desktops and Laptops about six months ago. It's either a Longitude or Latitude model.

Dell Enterprise Desktops and Laptops are very reliable.

I have never used Dell support previously. We have an IT company that manages all of our IT needs. If we experience any computer or software issues, they are addressed by Dell, so we generally do not contact Dell support. 

I would evaluate the services and support from the third-party company at about seven stars. They tend to be somewhat slow. They're a small enough company themselves, though we have considered potentially switching.

Positive

I used to have a Mac, and prior to that, when it died, I had an HP. Dell Enterprise Desktops and Laptops perform all the functions that I need. From a price perspective for business functions, it's really functional. It's perhaps a bit heavy, and the battery could be improved, but otherwise, our teams find them very manageable.

It offers a nice price for decent quality. 

We considered other laptops before choosing Dell Enterprise Desktops and Laptops, as everyone previously used Macs. From a price perspective, when we decided to update our older devices, we determined Dell was a better fit for our company. As a small media company, our design teams still use Macs, but for all other business functions, everyone now uses Dell computers.

I haven't discovered anything significantly different compared to what I normally use from Dell Enterprise Desktops and Laptops. The operating system is standard, and everything works smoothly. We use Google Workspace, which functions efficiently on the laptop.

I have used other Dell laptops prior to this role, including a Latitude model from around 2004 when I worked for Dell. They are reliable with a lifespan of four or five years, after which it's more practical to purchase a new one rather than attempt repairs.

I would rate Dell Enterprise Desktops and Laptops a seven out of ten. It's very functional, appropriately priced, and while there are potential improvements, it provides everything needed for the price point.

I have my own IT company and we are looking all the time for new software and new systems to support our customers, including enterprise desktops and laptops.

I have experience with Dell Business Laptops since I have one here, while the other computer in my company is all Lenovo.

I have a few customers who are using Dell Business Laptops for quite some years, and I have been using Lenovo for over 10 years.

The overall material quality is perfect, both for Dell Business Laptops and Lenovo.

I see advantages in Dell Business Laptops; it is a good notebook and I am using software on it which has to be online always, and it has been running here for some months already without any problem and without shutting down.

What I am looking for is a computer which is able to run local AI—not an AI which is connected to the internet, but which is installed on a computer. It can be an all-in-one; it does not need to be a notebook. However, until now, I have not found something which makes me really interested. I have some projects coming up where I need a computer with local AI installed.

It is very difficult to answer which advantages Lenovo has over Dell Business Laptops; it may be that the brand is not advertised so well on the market. Most of my customers come with questions about Acer, ASUS, and these normal commercial brand notebooks, and they then say, why not choose a brand which has business notebooks, for example Lenovo ThinkPad that is a business computer, and they have the Yoga, which is commercial for private use. From what I see from the quality, if you take one ThinkPad in hand and one of these Yoga models, the quality is totally different, and if I am not wrong, one of the problems is that Dell Business Laptops may be a little bit heavy.

I cannot tell you about AI enhanced performance features such as noise cancellation and high-quality webcam since this model does not have any AI features installed, and I do not need it for that. It is already a few years old and I am not sure if it would support everything.

I think from the quality of Dell Business Laptops, there is no need for any improvement; perhaps if anything, it would be from the weight of the notebooks. I can understand that you make notebooks which can last very long and are not so easy to break, but they are heavy—heavier than other ones from other brands.

I got my first computer 51 years ago. I am here in Thailand for 36 years, and in all that time, I have been working only in IT. From my former company that I started in 2000, you can say I have been in a CEO position since 2000.

Both Dell Business Laptops and Lenovo were never in any trouble that I need service on or support; I myself got my first computer 55 years ago.

When I buy a new computer or a new notebook, I check the prices and specifications, and then I make the decision to buy the one from which I get more out of it. Last time, I got a special price on Lenovo, so I took the Lenovo. However, what I will never buy is HP; there is a very long waiting time if you bring your computer to service, and they fix it or not, you have to pay an opening charge which others do not make. I cannot wait for example three weeks to get told what is broken. If I bring my notebook to Dell, they check it and tell me what has happened and they repair it if I want. If I do this with Lenovo, it is exactly the same, and my notebook here has also three years onsite service warranty. So if I call them, they come to me.

Positive

To be honest, I am really not sure what it was, and I am working with something else now instead.

I see what I have used and what we are using on this one; your support system is as good. For the newer ones, I am not sure about AI features. My review rating for this product is 9.

On-premises

Other

Main use cases for Dell Enterprise Laptops are for business, animal welfare, data entry, research, and IT.

The specs of Dell Enterprise Laptops, the stability, and the build quality are what I appreciate the most.

Because they are so stable, Dell Enterprise Laptops benefit my company as we can utilize them without worry. There is minimal support needed for them. We can basically do anything from office work to using high-level programs to running medical systems and using the local cloud. There is no lack of resources with the machines.

The Intel processor handles my workloads very well compared to what I expected. We use the i5 model and that really supports most of our needs for everything. We do use an i7 for some of our more programming aspects. The i5 model with vPro is perfect for our environment and its scalability goes across multiple fields of our organization.

One big benefit that I would attribute to the Intel processor in Dell Enterprise Laptops is the stability of the battery with the newer laptops, the Pro Plus. We are in the field a lot and we transport a lot. Using proper energy management for us to run our batteries is key. With the newer models, they have been staying on longer and giving us more high power for a longer time running off batteries.

The only improvement I would suggest for Dell Enterprise Laptops is to make a model that competes with the LG Gram. Some of our user base wants really light machines because they are traveling extensively. The lighter the better. Everything else has been really perfect for the most part.

I have been using Dell Enterprise Laptops for about 24 years.

Customer service for Dell Enterprise Laptops is great. Whenever we have put in a tech support call for one of the laptops, we have the full warranty, so they are very responsive. They know that we are techs, so when we give them the full answer, they know how to respond to us perfectly. From the client side, from ordering and purchasing, you can look up my reps throughout my history at the ASPCA. I have always received the best customer service from them. They take a vested interest in the organization they are helping and do the best they can on their end to help us. That is a big thing in not-for-profits.

I always rate their customer service a nine or ten.

Positive

I always stick with Dell Enterprise Laptops.

The experience with deployment of Dell Enterprise Laptops is straightforward. We use autopilot and everything so it is very smooth to use. Once we do the initial setup on the account side, we just get it, turn it on, and let it go.

The biggest return on investment when using Dell Enterprise Laptops for me is basically having our staff be able to do their jobs without worrying about the technology that they are using. They can focus on their mission and their purpose in our organization, knowing that they have a stable technological environment.

Our experience with pricing, setup cost, and licensing has been very positive. I really give credit to Dell as an organization because we have had amazing representation working with us. The pricing has really been beneficial to a not-for-profit.

The only other solution I considered before choosing Dell Enterprise Laptops would probably be Apple on the creative side. Otherwise it has always been Dell.

My advice considering Dell Enterprise Laptops is to always reach out and talk and ask every single question you can. In customer service, there are no dumb questions and no bad questions. Really utilize Dell resources to get the answers and do not just use them passively by going to a website and buying laptops. Definitely reach out to them. Even if you cannot afford or do not need the higher end solutions, they are really good at pointing you in the right direction. They will say something like, 'This is the end use you should go into.' So definitely talk and do not just see them as a company to buy things from. I would rate this review a 9 out of 10.

On-premises

Other

Dell Enterprise Laptops are used primarily for our 15,000 employees. We have three types of laptops: tablets, a small laptop, and a large one with substantial memory and CPU capacity due to AI applications.

Our AI use cases include Copilot for GitHub and Copilot for all employees using M365.

Dell Enterprise Laptops are fast, which I personally appreciate. We previously used another brand at the company, but we switched. The battery life could be longer at times, but overall it is a nice laptop.

The primary driver for switching from other laptops to Dell Enterprise Laptops was service and sustainability.

The Intel processor influences my purchase or refresh decisions primarily based on price, and we simply compare options.

I would have preferred a lighter Dell Enterprise Laptops model, as it is somewhat thicker than our former one.

I have been using Dell Enterprise Laptops for one year now.

So far, the stability and reliability of Dell Enterprise Laptops is good, but we will need to wait for more years to fully assess this.

If I would rate Dell support on a scale of one to ten, I would give them an eight and a half.

They made a few mistakes during the first process, but they are quick, so eight and a half is a strong rating, and I will monitor whether they can sustain the same support in the future.

Positive

The primary driver for switching from other laptops to Dell Enterprise Laptops was service and sustainability.

We prefer to use laptops for around five years, so what we need is support for five years and not for three, which was the main reason for the switch.

I have seen a return on my investment so far from Dell Enterprise Laptops.

They are working well with no incidents and fewer incidents overall. We will need to see if this continues, as the laptops are just one year old. I cannot compare them with the former supplier, which was delivering for around eight years already, so I cannot say how it will perform over time. I hope the quality remains consistent during the next four years.

There is no licensing involved, as we handle that ourselves, so it is just the laptop cost, and the pricing was good. There was no problem at all.

I evaluated other vendors before selecting Dell Enterprise Laptops.

I selected Dell Enterprise Laptops because of the support, our account manager, and their approach. They were professional and not pushy, which I appreciate. The pricing was also competitive and stood out in my evaluation process.

I considered HP as another vendor.

Dell Enterprise Laptops currently feature the seventh generation of Intel processors.

I do not receive complaints about how well the Intel processor handles workloads. As a manager, my workload is not particularly heavy, but for other employees, it may be more demanding, and I do not receive any complaints.

I do not attribute any specific outcomes or improvements to the Intel processor in Dell Enterprise Laptops.

I have not evaluated other laptops with AMD or other competitors due to time constraints. Reviewing numerous suppliers would be impractical. We started with Dell Enterprise Laptops because of their tablets, which have the special capability of having cameras on both sides, and that was what we needed. We were very happy with the support, so we switched our main supplier for laptops to Dell Enterprise Laptops. I personally use Dell Enterprise Laptops at home as well. That is not the main reason for my decision, but it does help. My overall rating for this review is nine out of ten.