Dynatrace Reviews

We are using this software to monitor an online banking system in a production environment.

Dynatrace has improved our organization because we can see big problems in the most important systems before these issues will be seen by clients.

The most valuable feature is the PurePath analysis. We can see each session, end-to-end, and discover issues.

The user interface needs to be improved.

APM monitoring and troubleshooting for any kind of technology.

This has improved our organization because any kind of technology, even legacy equipment, is now monitored.

The user experience monitor is a real added value.

It would be nice to have a simplified monitoring feature for non-Java applications.

We run our application on a Windows 2008 to 2016 environment. We needed a tool to give us insight into how our applications were running. Dynatrace was the answer.

Dynatrace gives excellent insight into the performance of our applications. This helps the IT department to respond quickly to problems because the root cause is reported by Dynatrace.

We find almost all of the features valuable, including Integration, Smartscape, and Problems.

The extending of Dynatrace with plugins can be better. 

We are a partner and are selling this solution. We also use it internally.

This solution has helped us to reduce the time to detect the root cause incident and also to avoid missing incidents.

The most valuable feature is the beautiful UI. The correlation between events and impacts is helpful, as is the automatic detection of the infrastructure.

Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes, the time-frame set change and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome, when i'm analyzing problem and I want to go back to the previous view, for me the nav bar should be the solution but often, when selecting the last element in the bar, I do not go back to my previous page but to the "main element page" (Aka, When doing deep analysis the analysis components are not shown on the nav bar and the only way is to press the browser "go back" button).

We use this solution for continuous monitoring in our customers' environments, auditing, and troubleshooting.

This is an easy to use solution and our customers like it.

The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management). It is also easy to install.

I would like to see more default dashboards included, and maybe more possibilities in terms of customization.

The ROI for this solution is fast.

As a system integration company, we provide it as an APM solution to our customers.

Dynatrace solved various kinds of Ops / DevOps issues for our customers including bad code, bad configurations, operational issues, etc.

The features that we find most valuable are automatic root cause detection, topology discovery, and session replay. Basically, all the features provided are valuable.

I would like to see an App store for plugins and extensions. This would provide a single point for all Dynatrace users to download and install product extensions from.

Very good.

Exceptional.

Exceptional. Very quick replies (sometimes in the order of minutes), very professional.

Not really.

Very straightforward.

In-house.

Case by case.

N/A

AppD, New Relic

Have Dynatrace or one of its partner do a PoC. You will not regret it.

Our implementation is not a single case. We are the local partner for Dynatrace in Romania and have very different use cases that differ based on our customers.

Dynatrace is being used from monitoring the end user experience to infrastructure monitoring and real-time business and impact analysis.

The ease of use and full stack, 100% visibility inside the monitored applications has really helped us improve, showcase, and implement Dynatrace throughout our clients' systems.

Ease of problem detection,  alerting, visual timeline, and user-sessions are some of the best features of Dynatrace.

There are lots of features that Dynatrace provides that really help the business grow. From user experience, where you can view exactly what your users are experiencing, to AI problem detection, and root cause analysis where the IT department is really keen to use Dynatrace.

The web interface, in some cases, is a little ambiguous to use. From passing through different screens to go and drill down, to not propagating the filter timeframes from different screens.

Apart from that, all of Dynatrace’s features are a real plus to have implemented.

We used this solution in a production environment to perform stress testing and evaluations to help find bottlenecks. 

We monitored user behavior and identified the funnel most used by our customers. In other services, we wanted to detect third-party tools with the wrong service.

The most valuable function is the ability to replay a customer session. It is very useful to know all of the customer details (device category, Operating System used, browser version, location of the customer, and connectivity).

We also need to know which areas of our site have the worst performance.

It would be an improvement to know where we lost our conversion funnel. It’s very important to share the same information with other departments of the company and converse using the same dashboards.

We would like to see an AI tool that detects issues with our site in real time.

Nowadays, we are not Dynatrace customers. However, we want to keep up to date with product functionality in order to evaluate the necessity of changing our current solution.