The primary use for this solution is for monitoring and performance challenges.
Works at a leisure / travel company with 201-500 employees
Increased log traceability helps to deal with performance challenges
Pros and Cons
- "The Dashboard is very useful, as you can monitor different parameters on the same screen."
- "The dashboard is very useful, as you can monitor different parameters on the same screen."
- "The thread traceability is something that needs improvement."
- "The thread traceability is something that needs improvement."
What is our primary use case?
How has it helped my organization?
Using this solution has increased log traceability.
What is most valuable?
The dashboard is very useful, as you can monitor different parameters on the same screen.
What needs improvement?
The thread traceability is something that needs improvement.
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Dynatrace
May 2026
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For how long have I used the solution?
One year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a retailer with 10,001+ employees
Real-time root cause identification improves our overall performance
Pros and Cons
- "Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems."
- "Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems."
- "The configuration of this solution is quite complex."
- "The configuration of this solution is quite complex."
What is our primary use case?
This solution is primarily used for performance analysis and problem-solving.
How has it helped my organization?
Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems.
What is most valuable?
The most valuable feature is the indication of root cause at the moment there is a failure in our system.
What needs improvement?
The configuration of this solution is quite complex.
For how long have I used the solution?
One year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dynatrace
May 2026
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Program Manager IT at a tech services company with 10,001+ employees
Helps solve our Java bugs, but the Business Dashboard needs improvement
Pros and Cons
- "This solution has helped us to improve application performance and reduce issue-impact with faster resolutions."
- "This solution has helped us to improve application performance and reduce issue-impact with faster resolutions."
- "Two things that can be improved are the licensing and the Business dashboard."
- "Two things that can be improved are the licensing and the Business dashboard."
What is our primary use case?
Our primary use case is to helps solve Java bugs.
How has it helped my organization?
This solution has helped us to improve application performance and reduce issue-impact with faster resolutions.
What is most valuable?
The most valuable features are Root cause analysis and User session replay.
What needs improvement?
Two things that can be improved are the licensing and the Business dashboard.
For how long have I used the solution?
Two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a comms service provider with 10,001+ employees
Problem grouping and history helps to minimize reoccurring issues
Pros and Cons
- "Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems."
- "Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems."
- "More integrations could prove very beneficial to us."
- "More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today."
What is our primary use case?
We use Dynatrace OneAgent as a solution to monitor applications, as well as infrastructure. This idea was appealing to us for time management and efficiency purposes.
How has it helped my organization?
Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems. This has given time back to our Ops teams to fix problems rather than spend time looking for the root cause. This had been problematic for us in the past.
What is most valuable?
So far, Problems grouped in one place is a personal favorite. This allows me to stay on top of reoccurring issues and drive teams to minimize those. This constantly improves our services. The Problem history also helps keep track of previous issues, should we be required to look them up.
What needs improvement?
So far, OneAgent has been very useful for us. However, there is room for improvement. More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today. Licensing and user management could also be improved.
For how long have I used the solution?
One year.
Which solution did I use previously and why did I switch?
We were previously using Dynatrace AppMon, which had limitations to monitoring applications. We were then demoed OneAgent, and it better suited our needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Synthetic and Availability reports provide a deep understanding of the environment
Pros and Cons
- "The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
- "The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports."
- "For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
- "For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
What is our primary use case?
This is primarily used for Dynatrace Customer Managed Configurations in a closed customer environment. The operating systems include Microsoft Windows Server and various Linux distributions.
How has it helped my organization?
The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions. It is also used for identifying, alerting, and reporting on real-time problems.
What is most valuable?
The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports. These give a deep understanding of the environment being monitored, as well as addressing problems in terms of playback, code analysis, database calls analysis, and the system as a whole.
What needs improvement?
For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented. This would make managing global or entity-specific configurations easier, as it would show previous configurations made to the environment by another DT user.
For how long have I used the solution?
One year.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
Which other solutions did I evaluate?
We did not evaluate other options before adopting this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a manufacturing company with 1,001-5,000 employees
PurePath analysis functionality has helped us find issues in important systems before release
Pros and Cons
- "We can see each session, end-to-end, and discover issues."
- "Dynatrace has improved our organization because we can see big problems in the most important systems before these issues will be seen by clients."
- "The user interface needs to be improved."
- "The user interface needs to be improved."
What is our primary use case?
We are using this software to monitor an online banking system in a production environment.
How has it helped my organization?
Dynatrace has improved our organization because we can see big problems in the most important systems before these issues will be seen by clients.
What is most valuable?
The most valuable feature is the PurePath analysis. We can see each session, end-to-end, and discover issues.
What needs improvement?
The user interface needs to be improved.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Reply
Allows for the inclusion of legacy technology within our monitored environment
Pros and Cons
- "The User experience monitor is a real added value."
- "This has improved our organization because any kind of technology, even legacy equipment, is now monitored."
- "It would be nice to have a simplified monitoring feature for non-Java applications."
- "It would be nice to have a simplified monitoring feature for non-Java applications."
What is our primary use case?
APM monitoring and troubleshooting for any kind of technology.
How has it helped my organization?
This has improved our organization because any kind of technology, even legacy equipment, is now monitored.
What is most valuable?
The user experience monitor is a real added value.
What needs improvement?
It would be nice to have a simplified monitoring feature for non-Java applications.
For how long have I used the solution?
Three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Root cause identification and reporting helps us to respond more quickly to problems
Pros and Cons
- "Dynatrace gives excellent insight into the performance of our applications."
- "Dynatrace gives excellent insight into the performance of our applications, helping the IT department respond quickly to problems because the root cause is reported by Dynatrace."
- "The extending of Dynatrace with plugins can be better."
- "The extending of Dynatrace with plugins can be better."
What is our primary use case?
We run our application on a Windows 2008 to 2016 environment. We needed a tool to give us insight into how our applications were running. Dynatrace was the answer.
How has it helped my organization?
Dynatrace gives excellent insight into the performance of our applications. This helps the IT department to respond quickly to problems because the root cause is reported by Dynatrace.
What is most valuable?
We find almost all of the features valuable, including Integration, Smartscape, and Problems.
What needs improvement?
The extending of Dynatrace with plugins can be better.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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