Our primary use use is to monitor apps in terms of performance and availability.
Software Developer at Akbank
Detecting problems becomes easier with it
Pros and Cons
- "We can analyse problems more quickly, and detecting problems becomes easier with Dynatrace."
- "Under heavyweight, Dynatrace becomes slower when listing PurePaths."
What is our primary use case?
How has it helped my organization?
We can analyse problems more quickly, and detecting problems becomes easier with Dynatrace.
What is most valuable?
PurePath: The transaction structure can be seen by any user.
What needs improvement?
Under heavyweight, Dynatrace becomes slower when listing PurePaths.
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April 2025

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For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Systems Team Manager at MANGO
Easy to install and start using it
Pros and Cons
- "Easy to install and start using it."
- "Searches should be faster."
How has it helped my organization?
- It is now easier to install and start using it. Installation used to be complicated with AppMon.
- Also, the user tracking and session play are great.
What is most valuable?
- Autodiscovery of services and architecture
- User tracking and session (with errors) recording and reproducing.
What needs improvement?
Searches should be faster.
For how long have I used the solution?
Still implementing.
What's my experience with pricing, setup cost, and licensing?
- Pricing is still too expensive.
- Their proof of concept is still a bit difficult.
What other advice do I have?
It looks nice. The service discovery and user play are really surprising.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dynatrace
April 2025

Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
861,524 professionals have used our research since 2012.
IT Application Architect at ASML
UEM can be used for user impact analysis and troubleshooting
Pros and Cons
- "We can report and monitor on specific use cases which could not be monitored with SAP or other tooling."
- "UEM can be used for user impact analysis and troubleshooting."
- "Bring the interface to the same level as OneAgent."
What is our primary use case?
Use case monitoring of our shop floor systems.
We use it for acceptance and production environments, which are SAP based.
How has it helped my organization?
We can report and monitor specific use cases which could not be monitored with SAP or other tooling.
As of v.7.0, it is possible to use the web UI. Before that, it was too difficult using only a fat client
What is most valuable?
UEM can be used for user impact analysis and troubleshooting. We have applied this to prove that a specific issue originated from the back-end and was related to a specific user function.
What needs improvement?
Bring the interface to the same level as OneAgent. v.7.1 is a good improvement, but it has not been integrated into our environment yet.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at MANGO
Allows us to monitor serverless services as well as Docker containers
Pros and Cons
- "We have been using it to find bugs in our production environment."
- "This tool helps us gather information from all hosts and services, then cross reference the information."
What is our primary use case?
We have all our infrastructure in the cloud.
This tool helps us gather information from all hosts and services, then cross reference the information.
How has it helped my organization?
Although, we are still implementing it, we have some servers using Dynatrace. We have been using it to find bugs in our production environment.
What is most valuable?
The cloud integration, because it allows us to monitor serverless services as well as Docker containers, etc.
I also like the "session replay".
For how long have I used the solution?
Still implementing.
What's my experience with pricing, setup cost, and licensing?
They could improve their price ranges, as there is no option for startups or testing.
What other advice do I have?
It has all the things an enterprise needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Web Systems Administrator at Citrix
We have it now all in a single pane of glass
Pros and Cons
- "We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass."
- "It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
What is our primary use case?
The primary use case is for application performance and analytics. We use it to monitor our on-prem Windows and Linux apps as well as our AWS and Azure cloud instances.
How has it helped my organization?
- Faster MTTR
- A proactive Ops team
We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass.
What is most valuable?
- Artificial intelligence
- Log analytics
- Being able to identify and correlate issues, and avoid them occurring in the future.
What needs improvement?
It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at Docebo
Automatic instrumentation of new services and technology without the need to install specific agents or modules
Pros and Cons
- "Improved visibility on performance and application issues."
- "Automatic instrumentation of new services and technology without the need to install specific agents or modules."
- "SSO options are missing."
- "JIRA integration should be enriched and more granular."
- "Filters should have a “negative” option."
What is our primary use case?
We are using it in our AWS environment for monitoring health and application performance for roughly 400 instances running thousands of Docker containers.
How has it helped my organization?
- Improved visibility on performance and application issues.
- Automatic instrumentation of new services and technology without the need to install specific agents or modules.
What is most valuable?
- OneAgent
- AI-powered problem analysis
- Pre-configured alerts
- AWS integration
- API interface
What needs improvement?
- SSO options are missing.
- JIRA integration should be enriched and more granular.
- Filters should have a “negative” option.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Online Fraud Manager at TUI UK
Provides bespoke dashboards and reports which help our business to grow
Pros and Cons
- "Provides bespoke dashboards and reports which help our business to grow."
- "Needs a greater meta data capture."
What is our primary use case?
Our primary use case is performance improvements and understanding the customer struggle. Dynatrace gives us real-time data that we can use within the office to display data.
How has it helped my organization?
- Greater insight into the customer experience and front-end user experience.
- Bespoke dashboards and reports which help our business to grow.
What is most valuable?
- Bespoke business transactions providing greater performance insight.
- Adaptable business transactions which can accommodate new developments.
What needs improvement?
- Needs a greater meta data capture.
- Usability on the front-end for non-technical people. Although, it does prove great support and problem solving collaboration.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Configuration Manager at Tieto
Provides more visibility into applications
Pros and Cons
- "Provides more visibility into applications."
- "Needs a clearer view for Smartscape."
What is our primary use case?
- Application monitoring
- Software performance issues
- Learning application functions
- Tracking issues
How has it helped my organization?
Provides more visibility into applications.
What is most valuable?
- AI functions
- Problem visibility, etc.
What needs improvement?
- Provide even more details about problems.
- Needs a clearer view for Smartscape.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: April 2025
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