Dynatrace Reviews

Monitoring production environment at the hardware and application performance level
for evaluation of performance during testing.

• Simplified the way to monitor a medium to big environment.
• Reduced solution time when there are major breaks in the system.

• Alerting on standard or self-defined incidents.
• Integration with other tools in company using SNMP traps.

Make it easier to define applications. E.g., provide an API for applications defined by REST services.

We are implementing this as part of an overall end user experience and application monitoring. Our environments include Java, .NET, web, mobile, Linux, Windows, etc.

• Complete visibility into end-to-end user transactions.
• Automation and anomaly detection has helped reduce MTTR and MTBF. 
• We could impose optimization processes as well.

• Quick, simple deployment
• Automation
• Auto discovery
• Detailed data availability all the time

We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition.

Monitoring front-end for mobile banking within AppMon. We are using a balancer on NGNIX with a Dynatrace plugin to check availability by parsing logs.

Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups.

Native Java integration and building complex PurePaths between the front-end and back-end databases.

• It looks like it has already been improved with OneAgent, but it needs migration. 
• It needs improvement with proprietary protocols for the DC RUM part.

It helps customers to understand performance, problems, and user behaviour. I implement an APM solution from Dynatrace to different customers in different industries, such as banking and telco.

It provides a better understanding of what is going on. It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health.

• AI
• Ease to configure agents.
• All performance views through every application and system.
• Automatically identifies logical architecture and transactions.

• Improve Dynatrace for the following industries: telco, eCommerce, and banking.
• Needs better visualisation for the service health model, which contains different modules, services, devices, etc.

We are monitoring business critical applications which provide prepaid vouchers for different customers.

We can see all the degradation of services in real-time, then we know exactly what the root cause of degradation is.

Service discovery with artificial intelligence automatic anomaly root cause detection, and problems replay.

• Custom reporting is still missing. 
• PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace.

Web banking monitoring: With Dynatrace behind my customers' businesses, we are focusing on real user monitoring, dealing with user sessions, dashboards, and reports for their business.

• Capability to focus on root cause problems. 
• No more war rooms in most cases. 
• Capability to troubleshoot isolated customer complaints with the user session feature.

• User session: Real visibility into what has happened at any time.
• Database transaction and queries.

Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened.

• Alert monitoring: Helps react to events faster.
• Threshold monitoring: Helps maintain capacity.
• Incident diagnostic: Helps to troubleshoot.

• Reduced incidents, as alert monitoring aids in quicker resolution of events.
• Reduces PTC and reduced incidents.
• Easier gaining stats for reporting.

• Alert monitoring: Due to quicker response time for events. 
• Dashboards: Easier to see what is happening on your services. It is easier to show product owners the status of their products.

• I would like to see the ability to pull more user-friendly reports. 
• A nice to have would be the ability to send automated reports to customers who are not a user of Dynatrace.

Enables fast deployment of application and host monitoring of our estate with minimal user intervention and hosting costs for the tool.

Currently, we are still in the proof of concept stage, but it has massively addressed time to deployment issues. The integration into ServiceNow has provided key data for populating our CMDB to include service mapping.

The ease of deployment via OneAgent, which then finds what is installed on the server, is fantastic. In addition, Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace.

The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring.

The proof of concept has been so far successful.

Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues.

We used Dyntrace AppMon. Though it provided a lot of useful information, it was very difficult to deploy, which is why we are looking at Dynatrace.

The initial setup was very straightforward, as it is a SaaS solution.

Dynatrace SaaS was setup by Dynatrace, however deployment of OneAgent was in-house and very straightforward.

Not applicable.

The setup costs for Dynatrace are low, however licensing costs are high.

We also evaluated AppDynamics.