The primary use case is for application performance and analytics. We use it to monitor our on-prem Windows and Linux apps as well as our AWS and Azure cloud instances.
Lead Web Systems Administrator at Citrix
We have it now all in a single pane of glass
Pros and Cons
- "We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass."
- "We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass."
- "It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
- "It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
What is our primary use case?
How has it helped my organization?
- Faster MTTR
- A proactive Ops team
We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass.
What is most valuable?
- Artificial intelligence
- Log analytics
- Being able to identify and correlate issues, and avoid them occurring in the future.
What needs improvement?
It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it.
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Dynatrace
March 2026
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884,976 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at Docebo
Automatic instrumentation of new services and technology without the need to install specific agents or modules
Pros and Cons
- "Improved visibility on performance and application issues."
- "Automatic instrumentation of new services and technology without the need to install specific agents or modules."
- "Improved visibility on performance and application issues."
- "SSO options are missing."
- "JIRA integration should be enriched and more granular."
- "Filters should have a “negative” option."
- "SSO options are missing."
What is our primary use case?
We are using it in our AWS environment for monitoring health and application performance for roughly 400 instances running thousands of Docker containers.
How has it helped my organization?
- Improved visibility on performance and application issues.
- Automatic instrumentation of new services and technology without the need to install specific agents or modules.
What is most valuable?
- OneAgent
- AI-powered problem analysis
- Pre-configured alerts
- AWS integration
- API interface
What needs improvement?
- SSO options are missing.
- JIRA integration should be enriched and more granular.
- Filters should have a “negative” option.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dynatrace
March 2026
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Online Fraud Manager at TUI UK
Provides bespoke dashboards and reports which help our business to grow
Pros and Cons
- "Provides bespoke dashboards and reports which help our business to grow."
- "Provides bespoke dashboards and reports which help our business to grow."
- "Needs a greater meta data capture."
- "Needs a greater meta data capture."
What is our primary use case?
Our primary use case is performance improvements and understanding the customer struggle. Dynatrace gives us real-time data that we can use within the office to display data.
How has it helped my organization?
- Greater insight into the customer experience and front-end user experience.
- Bespoke dashboards and reports which help our business to grow.
What is most valuable?
- Bespoke business transactions providing greater performance insight.
- Adaptable business transactions which can accommodate new developments.
What needs improvement?
- Needs a greater meta data capture.
- Usability on the front-end for non-technical people. Although, it does prove great support and problem solving collaboration.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Configuration Manager at Tieto
Provides more visibility into applications
Pros and Cons
- "Provides more visibility into applications."
- "Provides more visibility into applications."
- "Needs a clearer view for Smartscape."
- "Needs a clearer view for Smartscape."
What is our primary use case?
- Application monitoring
- Software performance issues
- Learning application functions
- Tracking issues
How has it helped my organization?
Provides more visibility into applications.
What is most valuable?
- AI functions
- Problem visibility, etc.
What needs improvement?
- Provide even more details about problems.
- Needs a clearer view for Smartscape.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President
Allows us to achieve faster page loads and shows common errors on desktop and mobile
Pros and Cons
- "PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
- "Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
- "PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
- "Provide much better alignment between AppMon and Dynatrace."
- "Add support for Ruby."
- "Make sure older frameworks, like PHP 5.3, are supported."
- "Provide much better alignment between AppMon and Dynatrace."
What is our primary use case?
Customers want to monitor .NET applications and real user monitoring on online banking applications for desktop and mobile.
How has it helped my organization?
Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads.
What is most valuable?
PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before.
What needs improvement?
- Provide much better alignment between AppMon and Dynatrace.
- Add support for Ruby.
- Make sure older frameworks, like PHP 5.3, are supported.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager/IT Infrastructure Architect at CHAMP Cargosystems
Correlates large sources of information to pinpoint a root cause
Pros and Cons
- "Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives."
- "Its ability to correlate a large source of information to pinpoint a root cause speeds up issue resolution and allows us to better reach our objectives."
- "Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
- "Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
What is our primary use case?
Our core application is still running on a Java Client-server based architecture. We provide that application as a service by hosting it (hybrid cloud approach).
We needed a tool that would provide insights into the application and support troubleshooting activities in order to reach our SLA objectives.
How has it helped my organization?
It has delivered on its promises and is now the single trusted source of information for various actors of the service support processes.
What is most valuable?
Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives.
What needs improvement?
Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior SW Architect at Tieto
Developers can immediately see how their code behaves
Pros and Cons
- "Developers love the tool, because it is easy to use. They can immediately see how their code behaves."
- "Developers love the tool, because it is easy to use."
- "Waiting for the session replay needs improvement."
- "Waiting for the session replay needs improvement."
What is our primary use case?
We mainly use the tool to do performance monitoring of our customer environments. Internally, we check how our software behaves when we are developing it.
How has it helped my organization?
Developers love the tool, because it is easy to use. They can immediately see how their code behaves.
What is most valuable?
PurePaths are the best. We can see everything that we need from them. Problem detection is also giving us valuable information.
What needs improvement?
Waiting for the session replay, because it seems to bring the end user interactions available for the developers.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a government
It collects and analyses information with AI
Pros and Cons
- "It collects and analyses information with AI, which is useful."
- "Session recording is one of the innovative features, which could be very useful for developers and the marketing team."
- "Regarding features, it would be good if there would be some features regarding app security."
- "It is quite expensive for startups."
What is our primary use case?
We use it to see a clear view of the system overall and monitor applications effectively and proactively. We also use it on our core software.
How has it helped my organization?
It collects and analyses information with AI, which is useful.
What is most valuable?
Session recording is one of the innovative features, which could be very useful for developers and the marketing team.
What needs improvement?
Regarding features, it would be good if there would be some features regarding app security.
For how long have I used the solution?
One to three years.
What's my experience with pricing, setup cost, and licensing?
It is quite expensive for startups.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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