Dynatrace Reviews

We are monitoring business critical applications which provide prepaid vouchers for different customers.

We can see all the degradation of services in real-time, then we know exactly what the root cause of degradation is.

Service discovery with artificial intelligence automatic anomaly root cause detection, and problems replay.

• Custom reporting is still missing. 
• PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace.

Web banking monitoring: With Dynatrace behind my customers' businesses, we are focusing on real user monitoring, dealing with user sessions, dashboards, and reports for their business.

• Capability to focus on root cause problems. 
• No more war rooms in most cases. 
• Capability to troubleshoot isolated customer complaints with the user session feature.

• User session: Real visibility into what has happened at any time.
• Database transaction and queries.

Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened.

• Alert monitoring: Helps react to events faster.
• Threshold monitoring: Helps maintain capacity.
• Incident diagnostic: Helps to troubleshoot.

• Reduced incidents, as alert monitoring aids in quicker resolution of events.
• Reduces PTC and reduced incidents.
• Easier gaining stats for reporting.

• Alert monitoring: Due to quicker response time for events. 
• Dashboards: Easier to see what is happening on your services. It is easier to show product owners the status of their products.

• I would like to see the ability to pull more user-friendly reports. 
• A nice to have would be the ability to send automated reports to customers who are not a user of Dynatrace.

Enables fast deployment of application and host monitoring of our estate with minimal user intervention and hosting costs for the tool.

Currently, we are still in the proof of concept stage, but it has massively addressed time to deployment issues. The integration into ServiceNow has provided key data for populating our CMDB to include service mapping.

The ease of deployment via OneAgent, which then finds what is installed on the server, is fantastic. In addition, Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace.

The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring.

The proof of concept has been so far successful.

Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues.

We used Dyntrace AppMon. Though it provided a lot of useful information, it was very difficult to deploy, which is why we are looking at Dynatrace.

The initial setup was very straightforward, as it is a SaaS solution.

Dynatrace SaaS was setup by Dynatrace, however deployment of OneAgent was in-house and very straightforward.

Not applicable.

The setup costs for Dynatrace are low, however licensing costs are high.

We also evaluated AppDynamics.

We use it mainly to debug, control performance and KPIs of a tourism company. We can provide dashboards to business.

With Dynatrace, we can be more productive and agile. It allows us to be more accurate when we need to work with bugs.

The ability to go deep into production code. With this tool, we can work with bugs like no other tool can.

The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned.

Identifying performance bottlenecks on load testing environments. Before launching new code into production, it is imperative to know if performance issues will arise.

It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime.

The product capabilities all together are valuable. You get a good insight into what is going on inside your code.

• Monitoring asynchronous code requires manual instrumentation (most of the time). 
• Some autodiscovery capabilities would be nice in the tool.

Application monitoring on our clients environments, including microservices, JVM, .NET, and many other technologies

Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful.

• We have some issues with react user sessions. 
• We sometimes have to run plugins on docker containers.

The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation.

We are implementing software on our clients' environments

We use JS, JVM, stack, PHP, and Python.  We use database and NoSQL solutions, such as Redis,  MongoDB, and Hadoop.

Dynatrace is a good monitoring tool. It helps DevOps find all its problems easily and analyzes performance problems.

Dynatrace united some monitoring tools, such as app monitoring, JVM, PHP, network, log analyzer, etc.

A role-based view and a Python monitoring tool would make a simple user interface more usable.