Dynatrace Reviews

We are using it for user monitoring and service monitoring.

It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features.

PurePath helps us to identify minor glitches in applications and services. It collects everything from user sessions.

Its infra monitoring is not that good. They are mainly into the APM environment, such as network monitoring and other things. Strong end-to-end infrastructure monitoring is missing. SNMP monitoring is currently not very good in this solution.

It is a bit expensive. It could be cheaper.

I've been using this solution for the last one and half years.

Its stability is good. It does not break easily.

We have not scaled it yet. It is good enough to handle the bulk load. We never faced any performance issues with the tool. We have more than 150 users, and we never saw any issues with it.

Their support is very good.

It was straightforward. The full deployment probably took a week.

We have vendor support, and we collaborated with our vendor for its implementation.

Its license is a bit expensive. We renew it yearly.

I would rate it a seven out of 10.

I am using Dynatrace for cloud monitoring, application monitoring, and alert notifications.

The most useful features are cloud monitoring, application monitoring, and alert notifications.

The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better.

I have used Dynatrace within the past 12 months.

The solution is stable.

Dynatrace is scalable but there is a cost involved. If your use case requires scalability it is easy to do.

Technical support is always available to assist. They are very good.

We use Dynatrace in parallel with New Relic.

Our company is large and we use a lot of applications. We have different tools for different kinds of use cases, based on the cost, I will not always use Dynatrace every time. If my use case is not suitable for Dynatrace, cost-effective, or efficient, then I will not use Dynatrace, I will use something else.

The implementation requires a few hours to make connectivity. New Relic is simpler to set up then Dynatrace.

For the deployment and maintenance, Dynatrace requires one or two people.

Dynatrace is very good and it's provided a lot of information, it plays a positive role in making your application up to date in the market. If you want to monitor some applications only, it would be cheaper if you did cloud monitoring, but the price benefit depends on the use case.

I rate Dynatrace an eight out of ten.

We use this solution for our customers. Our customers are enterprise companies. We have several customers who are in automotive, finance and telecommunications which is the biggest one.

I like the full-stack agents, the OneAgent, and the futures dynamic.

It is using a Kubernetes container-base.

It is quite easy for our consultants to set up, even with it taking two or three days for an on-premises installation.

Moving from a traditional filo functional APM to an integrated One stack agent is an area that needs improvement. They have simplified the installation process, the integrated monitoring, and the correlations.

The downside is that it is very expensive in terms of the price range.

I would like to see income monitoring for the servers and infrastructure monitoring.

The full-stack agent only covers the infrastructure monitoring, but the fields do not cover network monitoring. Once they have network monitoring, with full-stack capabilities, it will be complete.

I have been working closely with this solution for approximately a year.

Technical support is good. They provide a webchat that responds almost immediately.

In terms of ticketing, with a formal inquiry, they do not have any severities for immediate support, even though it is promised by them to respond within four hours.

With their web chat support, you can ask several questions or inquiries and get information immediately.

We are also working with IBM.

We have several products. We used to have CA APM, we also work with SolarWind APM, eG Innovations APM, and System Center (SCOMs) APM.

That is the product range that we used to work intensively. 

We prefer Dynatrace.

The initial setup is quite easy. 

We have had several deployments that have been fast and on-premises. After the setup, it can almost be immediately used. 

The on-premises version can take up to three days.

It's an Open-Source platform.

The price range is quite high. It's the highest compared to the other top APM products that are available. 

They only deliver on a subscription model.

Dynatrace is a good product. Some of the things to be considered in Dynatrace are compatibility, support in terms of new technologies, and there are many features that are good in Dynatrace.

They have a good AI correlation but it still requires humans to interpret the data and follow up with the advice of the root cause analysis.

I would rate Dynatrace a nine out of ten.

We primarily use the solution to monitor performance and point our issues in the user experience of applications - specifically mobile applications. We are able to more clearly identify problems.

We have a workflow in which we use Dynatrace with the developer and QA. We can test the application with load testing, duration testing, and then identify the applications ready for production. Sometimes, due to the findings, we have to go back to developing. Dynatrace it's really useful in that case due to the fact that we are able to avoid releasing a product that is not ready yet to go public.

The AI on the solution is excellent. The product can be used to identify situations or elaborate on some problems and find the root cause of issues and how they impact applications.

The initial setup is easy.

The solution needs better integration with networking appliances such as rotors, switches, and firewalls. It needs to work better with SNMP protocols and the like.

Dynatrace should put a little bit of effort into releasing documentation. They have a lot of new features that come out regularly. Pretty much every month there are new features. However, its information on those new features is scarce. Sometimes there's technical implementation information, however, it's really small. There needs to more information in order for the documentation to be useful. Some users are not that technical and need a little more help to understand the new features.

They should automate some settings. 

I've been using the solution for eight years at this point. It's been a while.

The stability is really good. I don't find it cumbersome and I haven't had any issues with it. There aren't bugs or glitches. It doesn't crash or freeze. It's very good.

The scalability is really good. We were able to migrate to the new version almost seamlessly. We can use other functions or features of the software. It's really easy to add up and keep seeing different options and features. 

We work with some companies that are quite sizable. We work with companies that are in the food industry as well as three of the largest national banks. We also work with smaller companies as well. The solution can work for a company or pretty much any size. We alone have 30 or more clients that include companies of every size.

Technical support has been really good. Truthfully, we seldom use it. However, when we use it, it's fast. It's accurate and they are really good. They know their stuff. We're satisfied with the level of service provided to us.

We've had clients that have used other solutions in the past. Some of them used to use SolarWinds. Some of them have App Dynamics. There are others as well, including some software that isn't well known. Many use open-source tools and Dynatrace. 

The main difference and the main role of Dynatrace is the AI. No other vendors have AI integrated. Many also do not have such a simplistic installation. The automation of Dynatrace is great as well. You don't have to go to the application and modify it in a file, for example. However, Dynatrace can be a bit more expensive than other options.

We've found the initial setup to be quite straightforward. It's really easy. A company shouldn't have issues with implementing or deploying it.

Basically, we just have to assemble an environment, a QA or the development environment of a specific application. It usually takes two or three hours just to set up everything and keep it running.

We use about five to 10 users for an installation. Usually the IT Manager and the DBA security managers and also developers. We even have some product and marketing managers. They use it to identify users.

We don't need the assistance of an integrator or reseller. We can handle the implementation ourselves.

Although I see the value in the solution, the pricing can be a bit more expensive than other options.

As we're using the cloud deployment model, we're consistently on the latest version of the solution.

We are a reseller. We both use it ourselves and offer it to certain clients.

The best thing you can do is try it. You can try it for free. You can try it in an environment you know really well. That way, after a trial, you can decide if it really will work for your company or not. 

On a scale from one to ten, I would give the solution a solid nine.

Our primary uses for this solution are Production monitoring and RUM (Real User Monitoring).

Since implementing this solution we have gained stability, with 100% uptime.

The most valuable feature is the RUM. Finally, we have 100% visibility on website performance, including third-party sources.

This solution would be improved with the addition of annotations for automated custom metrics creation.

Our overall stability has improved with this solution.

We use Dynatrace OneAgent as a solution to monitor applications, as well as infrastructure. This idea was appealing to us for time management and efficiency purposes.

Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems. This has given time back to our Ops teams to fix problems rather than spend time looking for the root cause. This had been problematic for us in the past.

So far, Problems grouped in one place is a personal favorite. This allows me to stay on top of reoccurring issues and drive teams to minimize those. This constantly improves our services. The Problem history also helps keep track of previous issues, should we be required to look them up.

So far, OneAgent has been very useful for us. However, there is room for improvement. More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today. Licensing and user management could also be improved.

We were previously using Dynatrace AppMon, which had limitations to monitoring applications. We were then demoed OneAgent, and it better suited our needs.

Our primary use case is to monitor the full stack of our digital platform, including the user experience. This provides us with business insights.

This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime.

The most valuable feature is the AI, which makes root cause identification much faster, and the support much easier.

I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company.

We log everything. Anything that goes wrong, we want to make sure that we are able to see the reason why. Therefore, we check metrics around CPU usage, RAM usage, etc.

It's a different way of thinking. Before, we were with a big, monolithic app in the beginning before fully transitioning over to AWS Services, which has been breaking it down into a microservices architecture. It has allowed us to look at it and debug out from a different perspective. Previously, we were going in and looking at server logs, logging into SSH toolbox and debugging manually there. It puts everything in one place, so everyone has one center has one center tool to look at.

For what we're using it for, and having seen the other side of things, where we were debugging and looking into logs manually, then trying to run an analysis on them, it was a painful process. Looking at it from that perspective, it makes things a lot more user-friendly if you are using a tool like this. That is just been my experience with it personally, which is nice. 

It is tool for the job. It does what it's meant for and does what it is supposed to, which is good.

From a debugging perspective, when we look at things, we want to ensure that we know exactly what is happening at a certain point in time. It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause. 

When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier.

So far, so good. I know there are a lot of competing tools out there. For what it is and what we've used it for, it has been good.

I have never had any issues, so I haven't had to contact them.

There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there.

We used a different tools out there, like New Relic. Dynatrace is good, but there are features which other tools provide that it doesn't.

Do some research. There are a lot of tools out there with a lot of features, which people have bought into it. Make sure to get the right tool for the job. When you do bring a tool on, take it for a trial run first, then see if it is giving you the value which you are looking for.