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PeerSpot user
DSI - Direzione Sistemi Informativi at Intesa Sanpaolo
Real User
May 28, 2018
Improved the resolution of problems by making it easier to find root causes
Pros and Cons
  • "The web dashboards are quite useful, good looking, and easy to use."
  • "Dynatrace improved the resolution of problems by making it easier to find root causes and easier to predict bad system behaviour."
  • "Dynatrace improved the resolution of problems by making it easier to find root causes and easier to predict bad system behaviour."
  • "The product could be faster and lighter, especially the rich client which uses many resources."
  • "Graphically, it is not good."
  • "The product could be faster and lighter, especially the rich client which uses many resources."

What is our primary use case?

We are using Dynatrace to monitor our core application of the bank system. It is used especially in technical metrics monitoring.

How has it helped my organization?

Dynatrace improved the resolution of problems by making it easier to find root causes and easier to predict bad system behaviour.

What is most valuable?

The web dashboards are quite useful, good looking, and easy to use.

    What needs improvement?

    • The product could be faster and lighter, especially the rich client which uses many resources. 
    • Graphically, it is not good.
    Buyer's Guide
    Dynatrace
    March 2026
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    884,976 professionals have used our research since 2012.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Performance specialist at Cegedim Insurance Solutions
    Real User
    May 28, 2018
    Mean time to root cause analysis decreased drastically
    Pros and Cons
    • "The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
    • "Mean time to root cause analysis decreased drastically."
    • "Mean time to root cause analysis decreased drastically."
    • "C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
    • "C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."

    What is our primary use case?

    • Load testing in R&D to anticipate bottlenecks. 
    • Used in production environments to retrieve consistent use cases.

    How has it helped my organization?

    • Mean time to root cause analysis decreased drastically. 
    • It allows us to address issues directly. 

    What is most valuable?

    The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios. 

    What needs improvement?

    C language integration requires manual implementation through the SDK, which is rather difficult and time consuming. 

    For how long have I used the solution?

    Still implementing.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dynatrace
    March 2026
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
    884,976 professionals have used our research since 2012.
    it_user877830 - PeerSpot reviewer
    Scrum Master & Technical Service Coordinator at a tech company with 5,001-10,000 employees
    Real User
    May 28, 2018
    Mean time to recover has reduced significantly during major outages
    Pros and Cons
    • "Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
    • "Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
    • "Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
    • "Log analytics in the classic synthetic and RUM tools would be a great addition."
    • "Log analytics in the classic synthetic and RUM tools would be a great addition."

    What is our primary use case?

    Performance monitoring of business critical applications in production and pre-production environments.

    How has it helped my organization?

    Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications.

    What is most valuable?

    Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on.

    What needs improvement?

    Log analytics in the classic synthetic and RUM tools would be a great addition. Although, it is understandable that this is offered as a good reason for migrating to Dynatrace.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Don Ingerson - PeerSpot reviewer
    Don IngersonSr. QA Automation Engineer at a manufacturing company with 11-50 employees
    Top 5LeaderboardReal User

    Interesting article. Are you able to use Dynatrace to run metrics on the type of Browsers your customers are using?

    PeerSpot user
    Solutions Architect at GMV
    Real User
    May 28, 2018
    Helps our customers with their digital transformation and gaining insight into their infrastructure
    Pros and Cons
    • "Dynatrace is a powerful tool for full stack monitoring with APM capabilities and AI root cause problem analysis. This helps our customers with their digital transformation and gaining insight into their infrastructure."
    • "Dynatrace is a powerful tool for full stack monitoring with APM capabilities and AI root cause problem analysis, helping our customers with their digital transformation and gaining insight into their infrastructure."
    • "It needs container log monitoring."
    • "It needs container log monitoring."

    What is our primary use case?

    • Full stack monitoring for several customers
    • Trusted consultancy
    • Development lifecycle support
    • Showing app problems during the testing phase

    How has it helped my organization?

    Full insight on app bottlenecks, mainly in production. This is very useful for the development lifecycle, too.

    Dynatrace is a powerful tool for full stack monitoring with APM capabilities and AI root cause problem analysis. This helps our customers with their digital transformation and gaining insight into their infrastructure.

    What is most valuable?

    • AI root cause analysis
    • Smartscape
    • Autodiscovery and correlation of logs
    • Infrax
    • User XP, etc.

    What needs improvement?

    • Container log monitoring
    • Multi-customer accounts on one server
    • API photo third-party tools integration

    For how long have I used the solution?

    Less than one year.
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    PeerSpot user
    System Engineer at Colruyt Group Services
    Real User
    May 28, 2018
    Simplified the way to monitor a medium to big environment
    Pros and Cons
    • "Simplified the way to monitor a medium to big environment."
    • "Integration with other tools in company using SNMP traps."
    • "Simplified the way to monitor a medium to big environment."
    • "Make it easier to define applications. E.g., provide an API for applications defined by REST services."
    • "Make it easier to define applications. E.g., provide an API for applications defined by REST services."

    What is our primary use case?

    Monitoring production environment at the hardware and application performance level
    for evaluation of performance during testing.

    How has it helped my organization?

    • Simplified the way to monitor a medium to big environment.
    • Reduced solution time when there are major breaks in the system.

    What is most valuable?

    • Alerting on standard or self-defined incidents.
    • Integration with other tools in company using SNMP traps.

    What needs improvement?

    Make it easier to define applications. E.g., provide an API for applications defined by REST services.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user877824 - PeerSpot reviewer
    Co-Founder
    User
    May 28, 2018
    Automation and anomaly detection has helped reduce MTTR and MTBF
    Pros and Cons
    • "Complete visibility into end-to-end user transactions."
    • "Automation and anomaly detection has helped reduce MTTR and MTBF."
    • "Automation and anomaly detection has helped reduce MTTR and MTBF."
    • "We would like to see more dashboarding capabilities and the ability to export custom reports."
    • "We would like to see more dashboarding capabilities and the ability to export custom reports."

    What is our primary use case?

    We are implementing this as part of an overall end user experience and application monitoring. Our environments include Java, .NET, web, mobile, Linux, Windows, etc.

    How has it helped my organization?

    • Complete visibility into end-to-end user transactions.
    • Automation and anomaly detection has helped reduce MTTR and MTBF. 
    • We could impose optimization processes as well.

    What is most valuable?

    • Quick, simple deployment
    • Automation
    • Auto discovery
    • Detailed data availability all the time

    What needs improvement?

    We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company has a business relationship with this vendor other than being a customer. We implement the software at customer sites.
    PeerSpot user
    PeerSpot user
    Head Of IT Operations at OTP Bank
    Real User
    May 28, 2018
    Can build complex PurePaths between the front-end and back-end databases
    Pros and Cons
    • "Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
    • "Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
    • "It needs improvement with proprietary protocols for the DC RUM part."
    • "It needs improvement with proprietary protocols for the DC RUM part."

    What is our primary use case?

    Monitoring front-end for mobile banking within AppMon. We are using a balancer on NGNIX with a Dynatrace plugin to check availability by parsing logs.

    How has it helped my organization?

    Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups.

    What is most valuable?

    Native Java integration and building complex PurePaths between the front-end and back-end databases.

    What needs improvement?

    • It looks like it has already been improved with OneAgent, but it needs migration. 
    • It needs improvement with proprietary protocols for the DC RUM part.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Head of Monitoring Unit at BMS Consulting
    Real User
    May 28, 2018
    Automatically identifies logical architecture and transactions
    Pros and Cons
    • "It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health."
    • "It provides a better understanding of what is going on."
    • "Improve Dynatrace for the following industries: telco, eCommerce, and banking."
    • "Improve Dynatrace for the following industries: telco, eCommerce, and banking."

    What is our primary use case?

    It helps customers to understand performance, problems, and user behaviour. I implement an APM solution from Dynatrace to different customers in different industries, such as banking and telco.

    How has it helped my organization?

    It provides a better understanding of what is going on. It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health.

    What is most valuable?

    • AI
    • Ease to configure agents.
    • All performance views through every application and system.
    • Automatically identifies logical architecture and transactions.

    What needs improvement?

    • Improve Dynatrace for the following industries: telco, eCommerce, and banking.
    • Needs better visualisation for the service health model, which contains different modules, services, devices, etc.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
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    Updated: March 2026
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    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.