Dynatrace Reviews

This solution is used to monitor an IoT customer portal. It is hosted on Amazon Web Services. It is using Drupal, Microsoft SQL server, and eWON. By using Dynatrace Managed, we have given recommendations to developers and application owners on coding practices, but have also raised alerts on performance and availability.

By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable. Communication between different teams has also been made easier and more fluid.

Dynatrace Managed has given us an in-depth, comprehensive view of every single layer of the entire application stack in a single, easy-to-use point of access. We have had several wins and increased our credibility among all actors involved with the application.

If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus. Also, having more flexibility to have different user profiles could be beneficial. No real frustration though.

I am a Dynatrace partner and the company where I work is a system integrator. We propose the Dynatrace solution to our customers for monitoring the performance of applications and integrate the solution with the other tools that they have.

Our customers are now able to control their infrastructure with a single tool and can easily check the connections with all components. With the Smartscape and AI, they can see everything and have reduced the number of events.

The ability to monitor a hybrid environment is very valuable. The AI is able to discover useful information in term of connections. We like the easy method of creating a dashboard, and the ability to see the real user experience with the new functionality of the replay.

In the next release, I would like to see some new reports and more tiles on the dashboard. I would also like to see the Synthetic Mobile application improved.

Our primary uses for this solution are Production monitoring and RUM (Real User Monitoring).

Since implementing this solution we have gained stability, with 100% uptime.

The most valuable feature is the RUM. Finally, we have 100% visibility on website performance, including third-party sources.

This solution would be improved with the addition of annotations for automated custom metrics creation.

Our overall stability has improved with this solution.

The primary use for this solution is for monitoring and performance challenges.

Using this solution has increased log traceability.

The dashboard is very useful, as you can monitor different parameters on the same screen.

The thread traceability is something that needs improvement.

This solution is primarily used for performance analysis and problem-solving.

Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems.

The most valuable feature is the indication of root cause at the moment there is a failure in our system.

The configuration of this solution is quite complex.

Our primary use case is to helps solve Java bugs.

This solution has helped us to improve application performance and reduce issue-impact with faster resolutions.

The most valuable features are Root cause analysis and User session replay.

Two things that can be improved are the licensing and the Business dashboard.

We use Dynatrace OneAgent as a solution to monitor applications, as well as infrastructure. This idea was appealing to us for time management and efficiency purposes.

Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems. This has given time back to our Ops teams to fix problems rather than spend time looking for the root cause. This had been problematic for us in the past.

So far, Problems grouped in one place is a personal favorite. This allows me to stay on top of reoccurring issues and drive teams to minimize those. This constantly improves our services. The Problem history also helps keep track of previous issues, should we be required to look them up.

So far, OneAgent has been very useful for us. However, there is room for improvement. More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today. Licensing and user management could also be improved.

We were previously using Dynatrace AppMon, which had limitations to monitoring applications. We were then demoed OneAgent, and it better suited our needs.

This is primarily used for Dynatrace Customer Managed Configurations in a closed customer environment. The operating systems include Microsoft Windows Server and various Linux distributions.

The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions. It is also used for identifying, alerting, and reporting on real-time problems.

The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports. These give a deep understanding of the environment being monitored, as well as addressing problems in terms of playback, code analysis, database calls analysis, and the system as a whole.

For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented. This would make managing global or entity-specific configurations easier, as it would show previous configurations made to the environment by another DT user.

This solution is very stable.

This is a very scalable solution.

We did not use another solution prior to this one.

We did not evaluate other options before adopting this solution.