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Özden-Aydın - PeerSpot reviewer
Technology Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Dec 29, 2024
Strong network visibility and streamlined investigations for improved troubleshooting
Pros and Cons
  • "The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations."
  • "FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong."
  • "A possible improvement for FortiAnalyzer could be in threat intelligence."
  • "A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations."

What is our primary use case?

We use FortiAnalyzer for network security operations, primarily to integrate it with FortiGate firewall and Palo Alto for our firewall operations. FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong.

What is most valuable?

The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations. When incidents occur in our network, we need to investigate these issues, and FortiAnalyzer provides very strong insights and visibility for troubleshooting and investigation. 

The solution helps in correlating logs centrally, which is beneficial for customers with multiple branches. It is also very suitable for FortiGate firewall operations, and the integration with other Fortinet solutions is strong.

What needs improvement?

A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations.

For how long have I used the solution?

I have been working with FortiAnalyzer for almost 15 years.

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What do I think about the stability of the solution?

The solution is very stable. I would rate its stability as a nine out of ten.

What do I think about the scalability of the solution?

FortiAnalyzer is a scalable product. I would rate its scalability as a nine out of ten.

How are customer service and support?

FortiAnalyzer has a very responsive technical support team. They are very good and provide excellent assistance.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used other firewalls such as Citrix NetScaler and Palo Alto. The choice to use FortiAnalyzer was primarily because of the strong integration it offers with FortiGate firewall, due to the same vendor relationship.

How was the initial setup?

The initial setup of FortiAnalyzer was easy. The configuration involved setting up an IP address and integrating with the FortiGate firewall.

What about the implementation team?

I set up FortiAnalyzer by myself. We have a team of five engineers who maintain all data center infrastructures.

What was our ROI?

By choosing Fortinet's security fabric solutions, we can receive discounts from the vendor, which effectively reduces costs.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, FortiAnalyzer is not expensive. 

I would rate the pricing as an eight out of ten.

Which other solutions did I evaluate?

I have worked with Citrix NetScaler ADC and Fortinet's FortiADC, however, FortiAnalyzer was chosen for its strong integration with FortiGate firewalls.

What other advice do I have?

I strongly recommend FortiAnalyzer for users who are already using other Fortinet solutions. 

Overall, I rate FortiAnalyzer as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
MuhammadFarrukh - PeerSpot reviewer
Vice President at a financial services firm with 1,001-5,000 employees
Real User
Top 20
May 21, 2024
Offers detailed log reports, but functionality with third-party tools needs improvement
Pros and Cons
  • "Provides detailed log reports"
  • "The solution does not function well with third-party tools"

What is our primary use case?

It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs. 

How has it helped my organization?

In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten. 

What is most valuable?

One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months. 

What needs improvement?

The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly. 

How are customer service and support?

I would rate the tech support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature. 

How was the initial setup?

The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization. 

At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a seven out of ten. 

Which other solutions did I evaluate?


What other advice do I have?

The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation. 

I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors. 

At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
February 2026
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Kiarash Heydari - PeerSpot reviewer
Information security manager at a non-profit with 10,001+ employees
Real User
Jan 27, 2023
We can automate event-based handling solutions, is stable, and is great for heavy traffic
Pros and Cons
  • "The event handling solution in the platform is very good and useful."
  • "The setup of the solution can be improved because it is currently complex."

What is our primary use case?

We use Splunk over SOC, the security operations center because it is more user-friendly for our team. Our team uses the solution extensively for traffic analysis and threat hunting.

What is most valuable?

The event handling solution in the platform is very good and useful. We can automate event-based handling solutions for example, if we have some events or issues on top of traffic, it triggers that function, and it can even get API for our firewall to ban that IP, or we can add a playbook for our attack, into the solution, and just manage the whole network based on that playbook.

What needs improvement?

The solution has very heavy features. Similar to when we get an app, usually, it's less than what we want. When we send all our logs over to the analyzer, it almost crashed on the first try. We must first get our logs tuned up and then set up the Fortinet FortiAnalyzer or it will crash. This is very complicated and heavy work for such a simple task, and it's a big issue for that app. 

The setup of the solution can be improved because it is currently complex.

The cost of the solution is high and can be improved.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is not really scalable. The solution is the largest. The solution is not in the security world and they don't have to have a threat on them to be secure. When we have a threat, we can't get distributed because our chain of logs is broken, and we don't get very regular events. We can't depend on this in the event of an accident or if they have to be reported because the chain is broken.

Which solution did I use previously and why did I switch?

Previously I used the ManageEngine Eventlog Analyzer. The solution is very lazy, it's heavy, and it has some bugs with reports. ManageEngine Eventlog Analyzer is a very bad solution.

How was the initial setup?

The initial setup is complex.

Setting up and launching a network, depending on the size can take anywhere from one or two days up to a week or more. However, in order for the network to run smoothly and be effective, it is important to continually tune and optimize that network. This is not a solution that can be set and forgotten; we need to be constantly adjusting Fortinet FortiAnalyzer to meet the needs of our network and the services we are providing.

What was our ROI?

The solution has a very high return on investment because when we encounter any problems, even functional problems, not technical problems, it is very easy and very fast to fix them and detect them using Fortinet FortiAnalyzer. With the heavy traffic, we have a lot of difficulty in the network, we can't get through. But when we have visibility on the network, and we force it, the solution is for us on the firewall. We know that the firewall is very complex because nothing is easy to configure, from the interface to the IP addresses and connectivity. We also have one filtering layer over that, even in new-generation firewalls with layer seven features we may not know what happened to our traffic if it's blocked at layer three or layer four. We need visibility, and the solution can give it to us.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiAnalyzer is very expensive. Solutions from companies like Fortinet, F5, and Juniper are very expensive, due in part to the high license fees and technical support they charge.

What other advice do I have?

I give the solution a nine out of ten.

Currently, we have five people using the solution, and we have plans to increase the solution's usage. As business owners, we need to grow our business structures and grow our staff to manage those structures.

I highly recommend the solution for a business with high and heavy traffic.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amarnath Jaiswal - PeerSpot reviewer
Engineer at a manufacturing company with 51-200 employees
Real User
Top 20
May 29, 2024
Useful to analyze logs and generate reports
Pros and Cons
  • "The most valuable features of the solution are report generation and traffic logs."
  • "I need some improvements in the support team since it is an area where there are certain shortcomings."

What is our primary use case?

I use the solution in my company to analyze logs and generate reports.

What is most valuable?

The most valuable features of the solution are report generation and traffic logs. The online traffic report in Fortinet FortiAnalyzer is very good. There are different types of reports that one can generate with the tool.

What needs improvement?

From my point of view, I think everything is okay with the product.

I need some improvements in the support team since it is an area where there are certain shortcomings.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for six months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

The IT team in our company uses the product for report generation. There are around 200 users in our organization, including our core IT team.

My company gets the product updated with the help of Fortinet's support team. My organization downloads the tool's firmware and updates the solution. The tool offers an easy setup phase.

How are customer service and support?

I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer timely support or respond to our company's queries. Every time, the support team asks for logs and configuration from my company. Dealing with the support team is a very tedious task. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

When it came to monitoring and reporting purposes, I used to only use FortiGate's inbuilt features for logs and traffic monitoring. It was only after a while that my company started to use Fortinet FortiAnalyzer.

How was the initial setup?

I rate the product's initial setup phase a ten out of ten, where one means it was a difficult process, and ten means it was an easy phase.

The solution can be deployed in a day.

What's my experience with pricing, setup cost, and licensing?

The product's prices are a bit higher than the other solutions available in the market, but I would say that the tool's quality and support are areas that are good.

What other advice do I have?

Regarding the support, if a customer wants to support or any technical help with the area of configuration, I think the support team must in a timely manner help the customers and understand their problems.

I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
João Carvalho - PeerSpot reviewer
TIO at a hospitality company with 51-200 employees
Real User
Top 5Leaderboard
May 15, 2024
Useful for log management and endpoint protection
Pros and Cons
  • "The most valuable features of the solution are the reports and the playbooks."
  • "I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.

What is most valuable?

The most valuable features of the solution are the reports and the playbooks.

What needs improvement?

I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Two people in my company use the product.

I use the solution in my company every day.

How are customer service and support?

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.

How was the initial setup?

My company took care of the tool's initial setup phase for our internal projects.

The solution is deployed on an on-premises model.

The solution can be deployed in two days.

What about the implementation team?

An implementer took care of the product's implementation process.

What was our ROI?

I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

What other advice do I have?

The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.

I recommend the product to others since it is easy to work with and it works very well.

I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Systems Engineer at a pharma/biotech company with 51-200 employees
Real User
Top 10
May 14, 2024
Offers visibility and helps to analyze the traffic but improvement is needed in pricing
Pros and Cons
  • "Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them."
  • "Fortinet FortiAnalyzer needs to improve its pricing flexibility."

What is our primary use case?

Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them.

What is most valuable?

The solution provides visibility into traffic. We can view everything from one platform.

What needs improvement?

Fortinet FortiAnalyzer needs to improve its pricing flexibility. 

For how long have I used the solution?

I have been using the product for a couple of months. 

What do I think about the stability of the solution?

I rate the tool's stability a seven out of ten. We have experienced downtime and glitches while using it. These were during the deployment stages, and the vendor helped to fix them. 

What do I think about the scalability of the solution?

I rate Fortinet FortiAnalyzer's scalability a nine out of ten. My company has 100 users. 

Which solution did I use previously and why did I switch?

I used Palo Alto Panorama before Fortinet FortiAnalyzer. I think Palo Alto Panorama is better. It offers more functionality. We typically need separate solutions for different needs with Fortinet FortiAnalyzer, but Palo Alto Panorama bundles everything into one package. Whether deploying and managing firewalls, analyzing traffic, or managing users, Palo Alto Panorama consolidates it into a single dashboard.

How was the initial setup?

Fortinet FortiAnalyzer's deployment is easy. 

What about the implementation team?

The tool's deployment was done by a third party. 

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiAnalyzer's pricing as five out of ten. 

What other advice do I have?

We recently switched to the product and are in the stages of a learning curve. I rate the overall product a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nikhil Katare - PeerSpot reviewer
Assistant Manager IT at a manufacturing company with 1,001-5,000 employees
Real User
Apr 3, 2023
A reliable solution with no crashing issues and a good technical support
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
  • "Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer."

What is our primary use case?

Our organization uses Fortinet FortiAnalyzer for logging purposes, including looking and digging deeper into the logs. The second use of the solution is for reporting, especially when we need some bandwidth utilization report with specific applications being used. We even use the solution's alerting functionality, especially during scenarios when our interface goes down.

What is most valuable?

The solution's most important feature is how it allows us in our organization to monitor the traffic. The log analyzer is the most important and best feature of the solution, in my view.

What needs improvement?

Our organization desired a feature in the solution, but it was unavailable. Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer. We also wanted to be able to monitor the utilization of our internet proactively through the dashboard. Since such a facility is unavailable, we approached the technical team, who informed us that this task is not within their purview. The solution's failure to offer a centralized dashboard with certain essential capabilities is an area where the solution can improve. It would be highly beneficial if the solution offered a centralized dashboard to its users.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for two and a half years. Since we use Fortinet FortiAnalyzer 6.2.0 in our company, I would say that we are not working on the latest version of the solution. Also, we are customers of Fortinet FortiAnalyzer.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues. In short, the solution works fine.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten. Approximately five administrators and some others to whom I have given read-only access use the solution.

How are customer service and support?

Since I am quite satisfied with the technical support of the solution, I rate it a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process was quite good because the solution was user-friendly, and anyone could access and track the solution. Even though I rate this solution an initial setup somewhere between seven to eight out of ten, to be more specific, I rate it an eight. Also, in our company, we have deployed the solution on the cloud.

What was our ROI?

In our organization, we would say that the solution is worth its money. The solution comes into the picture when there is some drastic failure in our environment, and we need it while trying to find out what went wrong. So, the solution can give an in-depth analysis of such problems.

What's my experience with pricing, setup cost, and licensing?

I won't say the solution is too costly since it is available at a fair price.

What other advice do I have?

I would recommend the solution to those seeking a detailed view of what is going on in their environment. Also, I wish that a centralized dashboard is made available in Fortinet FortiAnalyzer so that a company does not have to look for a better alternative elsewhere since a centralized dashboard would suffice their requirements. Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LucaTurano - PeerSpot reviewer
IT Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Mar 22, 2023
Good FortiSoc and FortiView features with an easy initial setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "It doesn't easily integrate with other solutions."

What is our primary use case?

I primarily use the solution to analyze issues with internet connections and traffic.

What is most valuable?

The initial setup is pretty straightforward. 

The FortiView is very useful. 

FortiSoc is a good feature. 

The interface has been fine.

It's stable. 

The solution can scale.

Support has been helpful overall. 

What needs improvement?

Overall, the solution works well. I don't have any issues with it. 

We'd like to figure out the best way to configure it. 

It doesn't easily integrate with other solutions. However, we don't integrate it with anything at the moment. We don't even integrate it with Fortigate.

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the solution, at least, according to our configuration.

About 200 people are using it in my company. 

We will likely expand usage in the future. 

How are customer service and support?

Technical support has been good. They are helpful and responsive. 

Which solution did I use previously and why did I switch?

We did not use any other product previously. 

How was the initial setup?

The initial setup process is simple. For me, it is not so complex. I have a good understanding of the process. We've been recently raining on the setup of the system often. The last session we did was two months ago. Every year, we look at the system with our specialist.

The implementation takes about two days. 

We have one administrator that handles maintenance. 

What about the implementation team?

I handled the initial setup myself with the help of a specialist. We do implementations and training. However, now and going forward, we will be independent of the specialist.  

What's my experience with pricing, setup cost, and licensing?

The pricing is fine. I cannot speak to the exact cost of the solution. There may be a feature or two that would cost more. However, we do not use any at the moment that adds to the price. 

What other advice do I have?

I'm an end-user. 

This is a good solution for monitoring and does offer a firewall as well.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Buyer's Guide
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