Fortinet FortiAnalyzer Reviews

I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.

The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.

I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.

I have been working with Fortinet FortiAnalyzer for around six months.

I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.

Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.

The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.

The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.

Two people, including myself and a colleague, took part in the installation.

Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.

For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.

Public Cloud

The primary use case for Fortinet FortiAnalyzer is for analyzing and reviewing logs for every device related to Fortinet.

The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time. This allows for quick analysis and report generation for executives, saving time. Additionally, its incident response is considered decent, and its ease of setup and integration with Fortinet devices centralizes logs in one place.

In the next version, automation analysis should be enhanced.

I have used Fortinet FortiAnalyzer for two and a half years.

The deployment of Fortinet FortiAnalyzer depends on the environment. If it is a small environment, it takes one day with full implementation and integration with every device. A larger environment might take two or three days.

I rate the stability of the solution at nine out of ten.

I rate the scalability of the solution as eight out of ten.

I rate the technical support from Fortinet as eight out of ten.

Positive

I did not use a different solution prior to Fortinet FortiAnalyzer.

The initial setup of Fortinet FortiAnalyzer is very easy.

The price of the solution is fair, although I do not remember the exact price.

Based on my experience, I would recommend Fortinet FortiAnalyzer to small companies as it is easy to use and centralizes logs in one place, saving time. There are also options related to IOC and automation, as well as SOAR, which help small environments. Overall, I rate the solution as eight out of ten.

On-premises

It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs. 

In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten. 

One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months. 

The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.

I have been using the solution for three years. 

I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly. 

I would rate the tech support an eight out of ten. 

Positive

Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature. 

The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization. 

At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment. 

I would rate the solution's pricing a seven out of ten. 

The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation. 

I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors. 

At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten. 

I use the solution in my company to analyze logs and generate reports.

The most valuable features of the solution are report generation and traffic logs. The online traffic report in Fortinet FortiAnalyzer is very good. There are different types of reports that one can generate with the tool.

From my point of view, I think everything is okay with the product.

I need some improvements in the support team since it is an area where there are certain shortcomings.

I have been using Fortinet FortiAnalyzer for six months.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

The IT team in our company uses the product for report generation. There are around 200 users in our organization, including our core IT team.

My company gets the product updated with the help of Fortinet's support team. My organization downloads the tool's firmware and updates the solution. The tool offers an easy setup phase.

I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer timely support or respond to our company's queries. Every time, the support team asks for logs and configuration from my company. Dealing with the support team is a very tedious task. I rate the technical support a seven out of ten.

Neutral

When it came to monitoring and reporting purposes, I used to only use FortiGate's inbuilt features for logs and traffic monitoring. It was only after a while that my company started to use Fortinet FortiAnalyzer.

I rate the product's initial setup phase a ten out of ten, where one means it was a difficult process, and ten means it was an easy phase.

The solution can be deployed in a day.

The product's prices are a bit higher than the other solutions available in the market, but I would say that the tool's quality and support are areas that are good.

Regarding the support, if a customer wants to support or any technical help with the area of configuration, I think the support team must in a timely manner help the customers and understand their problems.

I rate the tool a nine out of ten.

I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.

The most valuable features of the solution are the reports and the playbooks.

I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.

I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Two people in my company use the product.

I use the solution in my company every day.

I rate the technical support a nine out of ten.

I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.

My company took care of the tool's initial setup phase for our internal projects.

The solution is deployed on an on-premises model.

The solution can be deployed in two days.

An implementer took care of the product's implementation process.

I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.

I recommend the product to others since it is easy to work with and it works very well.

I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.

I rate the overall tool an eight out of ten.

On-premises

Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them.

The solution provides visibility into traffic. We can view everything from one platform.

Fortinet FortiAnalyzer needs to improve its pricing flexibility. 

I have been using the product for a couple of months. 

I rate the tool's stability a seven out of ten. We have experienced downtime and glitches while using it. These were during the deployment stages, and the vendor helped to fix them. 

I rate Fortinet FortiAnalyzer's scalability a nine out of ten. My company has 100 users. 

I used Palo Alto Panorama before Fortinet FortiAnalyzer. I think Palo Alto Panorama is better. It offers more functionality. We typically need separate solutions for different needs with Fortinet FortiAnalyzer, but Palo Alto Panorama bundles everything into one package. Whether deploying and managing firewalls, analyzing traffic, or managing users, Palo Alto Panorama consolidates it into a single dashboard.

Fortinet FortiAnalyzer's deployment is easy. 

The tool's deployment was done by a third party. 

I rate Fortinet FortiAnalyzer's pricing as five out of ten. 

We recently switched to the product and are in the stages of a learning curve. I rate the overall product a five out of ten. 

On-premises

The primary use case of Fortinet FortiAnalyzer in our organization is to gain more visibility into traffic, such as creating reports on highest bandwidth users over time. It also serves as a central log repository, aiding in threat detection by showing indicators of compromise and emerging threats.

Fortinet FortiAnalyzer comes with a lot of prebuilt reports out of the box, making it easy for our team to generate necessary reports without much struggle. It provides better visibility, allowing us to have a clearer view of threats. The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.

One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products.

I have been working with Fortinet FortiAnalyzer for five years.

There have been no significant performance or stability issues with Fortinet FortiAnalyzer. Sizing is always done well beforehand.

Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.

Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive. I have interacted with them multiple times without any complaints.

Positive

I do not have experience working with any other log management solutions.

The initial setup process was straightforward. It involved running the OVA on a virtual environment, setting up IPs, DNS, and static cloud, followed by accessing the web interface for integration with other products.

I do not interact with the pricing or licensing component of the business, so I do not know about it.

I recommend Fortinet FortiAnalyzer. It provides valuable tools for the organization by presenting better reports that help in management decision-making. It is a valuable solution that can be improved by enhancing its third-party product support. 

Overall, I would rate Fortinet FortiAnalyzer nine out of ten.

I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.

The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.

The product's high price is an area of concern where improvements are required.

I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

If I consider my company's customers, some are government organizations.

I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.

Positive

For installation, I approached a technology company in Vietnam that provides the required team support.

The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.

The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.

The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.

For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.

One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.

The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.

The solution has impacted our company's operational costs by reducing them by 30 percent.

The performance offered by the product is high only when the network traffic is normal.

It is one of the best firewall products.

I rate the overall tool an eight out of ten.