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reviewer1260276 - PeerSpot reviewer
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Real User
Top 10
Offers seamless log storage and integration with existing systems
Pros and Cons
  • "The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten."
  • "The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value."

What is our primary use case?

I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.

What is most valuable?

The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.

What needs improvement?

The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.

For how long have I used the solution?

I have been working with Fortinet FortiAnalyzer for about five years.

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What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.

How are customer service and support?

The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.

What was our ROI?

I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.

What other advice do I have?

I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Harshama Silva - PeerSpot reviewer
Senior Manager at ITX360 (Pvt) Ltd
Real User
Top 5
Interactive reporting facilitates efficient log analysis and troubleshooting
Pros and Cons
  • "The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use."
  • "For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation."

What is our primary use case?

We are using Fortinet FortiAnalyzer mainly for reporting and troubleshooting purposes, specifically for log analyzing and threat voting.

What is most valuable?

The reporting and organizing part of Fortinet FortiAnalyzer is very interactive, smooth, and easy to use. The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.

What needs improvement?

In the reporting area, some tasks have to be done manually for advanced-level reports, which require customization. Despite this, I appreciate the advanced features available and do not currently see other areas for improvement.

For how long have I used the solution?

I have used Fortinet FortiAnalyzer for over eight years.

What was my experience with deployment of the solution?

The deployment of Fortinet FortiAnalyzer was easy and smooth.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable, and I would rate its stability as nine out of ten.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable. We are planning to increase the number of firewalls and platforms.

How are customer service and support?

I am satisfied with Fortinet's technical support. They are effective, and I have no complaints about their service.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not use any other product of a similar kind before Fortinet FortiAnalyzer.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer was straightforward. The installation and initial configuration took about one hour.

What about the implementation team?

Only I was involved in the deployment process.

What's my experience with pricing, setup cost, and licensing?

For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation. It is better to use FortiAnalyzer FortiCloud's basic features. For firewalls above the ninety-one hundred series, Fortinet FortiAnalyzer is recommended.

What other advice do I have?

In the future updates, more graphical views could be beneficial, although the current graphical interface is satisfactory. Overall, I would rate Fortinet FortiAnalyzer an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Medium Priority
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Özden-Aydın - PeerSpot reviewer
Technology Consultant at Netwiser
Real User
Top 5Leaderboard
Strong network visibility and streamlined investigations for improved troubleshooting
Pros and Cons
  • "The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations."
  • "FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong."
  • "A possible improvement for FortiAnalyzer could be in threat intelligence."
  • "A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations."

What is our primary use case?

We use FortiAnalyzer for network security operations, primarily to integrate it with FortiGate firewall and Palo Alto for our firewall operations. FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong.

What is most valuable?

The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations. When incidents occur in our network, we need to investigate these issues, and FortiAnalyzer provides very strong insights and visibility for troubleshooting and investigation. 

The solution helps in correlating logs centrally, which is beneficial for customers with multiple branches. It is also very suitable for FortiGate firewall operations, and the integration with other Fortinet solutions is strong.

What needs improvement?

A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations.

For how long have I used the solution?

I have been working with FortiAnalyzer for almost 15 years.

What do I think about the stability of the solution?

The solution is very stable. I would rate its stability as a nine out of ten.

What do I think about the scalability of the solution?

FortiAnalyzer is a scalable product. I would rate its scalability as a nine out of ten.

How are customer service and support?

FortiAnalyzer has a very responsive technical support team. They are very good and provide excellent assistance.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used other firewalls such as Citrix NetScaler and Palo Alto. The choice to use FortiAnalyzer was primarily because of the strong integration it offers with FortiGate firewall, due to the same vendor relationship.

How was the initial setup?

The initial setup of FortiAnalyzer was easy. The configuration involved setting up an IP address and integrating with the FortiGate firewall.

What about the implementation team?

I set up FortiAnalyzer by myself. We have a team of five engineers who maintain all data center infrastructures.

What was our ROI?

By choosing Fortinet's security fabric solutions, we can receive discounts from the vendor, which effectively reduces costs.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, FortiAnalyzer is not expensive. 

I would rate the pricing as an eight out of ten.

Which other solutions did I evaluate?

I have worked with Citrix NetScaler ADC and Fortinet's FortiADC, however, FortiAnalyzer was chosen for its strong integration with FortiGate firewalls.

What other advice do I have?

I strongly recommend FortiAnalyzer for users who are already using other Fortinet solutions. 

Overall, I rate FortiAnalyzer as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Herton Lopes - PeerSpot reviewer
Pre Sales/ Cybersecurity Engineer at Contacta
Real User
Top 10
Gain valuable insights and manage resources efficiently with enhanced reporting capabilities
Pros and Cons
  • "The system provides valuable insights through information, graphics, and reports."
  • "Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this."
  • "Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this."

What is our primary use case?

I deployed FortiAnalyzer in three projects. I configured it to manage approximately 50 Fortinet devices.

What is most valuable?

My job was to add new FortiGates and to analyze data on FortiAnalyzer. The system provides valuable insights through information, graphics, and reports. FortiAnalyzer allows easy configuration of routing status protocols, IP interfaces, and DNS settings. Its operation system makes it easier than using Cisco's iOS.

What needs improvement?

Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this. I am not familiar with the processes of scalability.

For how long have I used the solution?

I have used Fortinet Solutions for about three to five years.

What do I think about the stability of the solution?

The version I used was 7.4.2. We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer. However, this issue was addressed in later versions.

How are customer service and support?

Sometimes, I need to consult FortinetDocs to understand integration. It is not very easy.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and more straightforward than Cisco. It is easy when equipped with the necessary information like device name, IP address, and SNMP configurations.

What was our ROI?

The impact of the tool is low when the functionalities are inaccessible due to resource consumption. When operations run smoothly, FortiAnalyzer delivers efficiency yet does not significantly impact costs.

What's my experience with pricing, setup cost, and licensing?

I am a technical engineer, so I am not privy to pricing details.

What other advice do I have?

I recommend FortiAnalyzer to companies that have two or more FortiGates for easier report generation and to execute actions through Playbooks.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Rishad-Ahmed - PeerSpot reviewer
Network Security Engineer at Ensure Support Services Limited
Real User
Top 5
Impressive dashboard detail enhances log and threat analysis, though support services require improvement
Pros and Cons
  • "The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information."
  • "The support engineers are very slow and incompetent."

What is our primary use case?

I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.

What is most valuable?

The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.

What needs improvement?

I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.

For how long have I used the solution?

I have been working with Fortinet FortiAnalyzer for around six months.

What do I think about the stability of the solution?

I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.

How are customer service and support?

The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.

How would you rate customer service and support?

Negative

How was the initial setup?

The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.

What about the implementation team?

Two people, including myself and a colleague, took part in the installation.

What was our ROI?

Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.

What other advice do I have?

For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Medium Priority
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Network & Security Section Head/Digital Transformation at City Edge
Real User
Top 5
Centralized log analysis streamlines management tasks and accelerates report generation
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time."

    What is our primary use case?

    The primary use case for Fortinet FortiAnalyzer is for analyzing and reviewing logs for every device related to Fortinet.

    What is most valuable?

    The most valuable feature of Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time. This allows for quick analysis and report generation for executives, saving time. Additionally, its incident response is considered decent, and its ease of setup and integration with Fortinet devices centralizes logs in one place.

    What needs improvement?

    In the next version, automation analysis should be enhanced.

    For how long have I used the solution?

    I have used Fortinet FortiAnalyzer for two and a half years.

    What was my experience with deployment of the solution?

    The deployment of Fortinet FortiAnalyzer depends on the environment. If it is a small environment, it takes one day with full implementation and integration with every device. A larger environment might take two or three days.

    What do I think about the stability of the solution?

    I rate the stability of the solution at nine out of ten.

    What do I think about the scalability of the solution?

    I rate the scalability of the solution as eight out of ten.

    How are customer service and support?

    I rate the technical support from Fortinet as eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did not use a different solution prior to Fortinet FortiAnalyzer.

    How was the initial setup?

    The initial setup of Fortinet FortiAnalyzer is very easy.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is fair, although I do not remember the exact price.

    What other advice do I have?

    Based on my experience, I would recommend Fortinet FortiAnalyzer to small companies as it is easy to use and centralizes logs in one place, saving time. There are also options related to IOC and automation, as well as SOAR, which help small environments. Overall, I rate the solution as eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Fabricio Nonato - PeerSpot reviewer
    Solutions Engineer at a tech services company with 51-200 employees
    Real User
    Top 5
    User successfully navigates setup and configuration, finds value in security analysis and support

    What is our primary use case?

    I saw some projects where clients use Fortinet now. They have Fortinet in their LAN, so they need to continue to have this solution. It is very difficult to change. We know that IT managers do not want to change anything. They just make it better with what they have now, not to change. For Fortinet, the solution that I used most recently is Fortinet FortiAnalyzer and FortiManager.

    What is most valuable?

    For us in Latin America, the best features of Fortinet FortiAnalyzer are the solutions that combine SD-WAN and security in the same box. I think that is what differentiates Fortinet from the others. Almost every manufacturer has a similar structure for monitoring and collecting logs. To have all the information about clients, networks, or security information, you typically need two platforms.

    We use the information from Fortinet FortiAnalyzer to show our clients and provide consultancy for them. We advise them, 'You need to make an action plan for this problem,' or help them understand the vulnerabilities of the security and create an action plan for better security practices.

    Fortinet FortiAnalyzer is good for that, but we need to have a team that knows about the information that is collected. You need to know the platform.

    What needs improvement?

    When I had contact with FortiManager and Fortinet FortiAnalyzer, it was not so easy, but with some reading or training on the platform, it becomes easy to use.

    How are customer service and support?

    I would rate Fortinet's customer service a nine, on a scale of 1 to 10.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup for Fortinet FortiAnalyzer is easy. It is not so difficult. You need to have some training, but it is okay.

    Which other solutions did I evaluate?

    In the past, I did research to know different SIEM solutions because it is very common; each company has its own SIEM. Cisco has its own SIEM, so they work very well with their Cisco ecosystem. But we have clients with heterogeneous solutions, and we try to look for a SIEM solution that is universal. You can use Cisco, Huawei, or Aruba, and the SIEM solution can integrate and work with any kind of solution. I also saw something about IBM.

    Fortinet FortiAnalyzer integrates with SIEM, but I do not know about the integration with other kinds of solutions.

    What other advice do I have?

    I am a user of HPE and not a partner yet. We are a partner with Huawei.

    I was in presales, so I know Zabbix and Grafana. We know how it works, but we do not have the responsibility to set up the solution. I communicate to our clients that we have the solutions of Zabbix and Grafana, and it is possible for them to see the information of the LAN, the WLAN, and the link.

    Here where I am working now, we use the solution of XDR and NDR from Trend Micro. Our security business unit has a lot of experience selling Trend Micro XDR or NDR solutions in Brazil. The Trend Micro solution I am mentioning is Trend Vision One. They sell solutions to a big energy company in Brazil.

    We show the reports to clients to let them know about their problems and compliance with their security policies.

    Fortinet is very common for security, and everybody knows them. We have different kinds of companies. Those that lead for technology do not worry a lot about using it, as they have money for investment in technology. The other ones that do not have a lot of money almost do not know about the technology. So we have to show them that something this exists and try to make the projects according to their budget. That is our challenge here.

    I rate Fortinet FortiAnalyzer an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Manager of Stragetic Accounts at Ondu
    Reseller
    Top 5Leaderboard
    Provides robust cybersecurity capabilities with excellent customer support

    What is our primary use case?

    Fortinet FortiAnalyzer is used for vulnerabilities with cyber attacks.

    The clients are in different industries, including private sectors such as retail, industry, healthcare, financial, banks, and others. There are no government clients.

    For clients in banking, financial, and retail sectors, Fortinet FortiAnalyzer prepares them for attacks and helps prevent security incidents.

    What is most valuable?

    The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity.

    The ability to create custom reports and dashboards has helped improve understanding and provided clients with better cybersecurity solutions through the analyzer.

    The integration of Fortinet FortiAnalyzer with SIEM solutions and other security solutions is very important because client solutions are not heterogeneous. Clients typically have multiple solution providers, making communication between all systems crucial.

    What needs improvement?

    Fortinet FortiAnalyzer can become even better with integration with other product providers and solution providers.

    For how long have I used the solution?

    I have five years of experience with Fortinet FortiAnalyzer.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    The customer service and technical support with Fortinet is very good. I have experience with two different client service models: on-premise solutions and MSP services on a monthly basis. On a scale from 1 to 10, I would rate it as nine.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    Some clients did move to Fortinet from other solutions before, and they have had good experiences with the solution.

    How was the initial setup?

    The initial setup is not complex; it is straightforward.

    What was our ROI?

    The return on investment is very good, and the price-performance ratio is excellent. On a scale of 1 to 10, I would rate their return on investment as eight.

    What's my experience with pricing, setup cost, and licensing?

    I have experience with pricing, licensing, and setup costs as I prepare quotes for clients. While Fortinet FortiAnalyzer might be more expensive than some other solutions, it remains very competitive in the market.

    Which other solutions did I evaluate?

    I do not know the main differences between Fortinet and Cisco or Fortinet and Palo Alto.

    What other advice do I have?

    I have experience with Fortinet solutions and am familiar with FortiReporter, FortiManager, and Fortinet FortiAnalyzer.

    I sell FortiGate but work only in commercial roles. My clients do not use Fortinet FortiAnalyzer with AWS, though I work with various cloud providers including AWS, Google, Azure, Huawei, and IBM for cloud solutions, both private and public.

    The solution is very important for clients to complete their architecture in cybersecurity. Clients need the cyber analyzer and reporting analyzer to complete their security posture.

    Overall rating: 9 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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