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C N R Prabashan - PeerSpot reviewer
Assistant Manager - Information Security & Infrastructure at lankatiles
Real User
Comprehensive technical reports clearly identify any issues
Pros and Cons
  • "Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
  • "Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices."

What is our primary use case?

Our company uses the solution to capture our Forti Firewall into a centralized box and auditing folder that is analyzed at least once per year. Four staff members use the solution, produce detailed reports, and manage operations. 

We initially implemented the solution on-premises at our data center in Colombo City. Now, we are implementing things to the cloud so our next plan is to secure cloud-level protection. 

What is most valuable?

Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs. 

What needs improvement?

Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices. Currently, we need to look into web URLs to analyze information. We are planning to move to the next level because we need threads for other devices such as HDMI or VGA output. 

For how long have I used the solution?

I have been using the solution for four years. 

Buyer's Guide
Fortinet FortiAnalyzer
July 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

The management side requires an additional user account that is maintained and AD authenticated by the analyzer. It would be easier to integrate features without this required account that limits scalability from the management side. 

How are customer service and support?

A few years ago, we were implementing and had a session expired issue because the application session had expired on the national channel level. We contacted local agents who reached out to support. The help desk successfully sorted out and fixed the issue. Support is located in India and uses the English language. 

How was the initial setup?

The setup is straightforward with a very easy deployment program. Some IT knowledge is helpful but it is not hard to setup or manage the solution. 

What's my experience with pricing, setup cost, and licensing?

Base features used to be priced lower but now are a bit higher. We have some requirements and combine more than 100 showrooms to the SDN with the MLPS connection. Compared to other products, the price is a little bit high. 

I rate pricing an eight out of ten.

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

The solution has good availability and provides good information. A few features can be improved to a degree.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
An economical solution that provides good standard reports and is easy to troubleshoot
Pros and Cons
  • "The solution provides good standardized reports and is easy to troubleshoot."
  • "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."

What is our primary use case?

Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution. 

What is most valuable?

The solution provides good standardized reports and is easy to troubleshoot. 

What needs improvement?

The solution should include the ability to customize reports so that customers receive greater value and high level reporting. 

I would also like to be able to view a real-time log. 

For how long have I used the solution?

I have been using the solution for seven years. 

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I rate it a seven out of ten. 

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward and is accomplished via quick installation.  

What about the implementation team?

We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs. 

What's my experience with pricing, setup cost, and licensing?

The hardware has a one-time cost and maintenance is paid by annual subscription. 

Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians. 

The solution is not that expensive and I rate it a five out of ten. 

What other advice do I have?

The solution pairs very well with other Fortinet products.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
July 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
LinhNguyen7 - PeerSpot reviewer
IT Manager at PTECH
Real User
Top 5Leaderboard
Offers protection to network from attacks
Pros and Cons
  • "It is one of the best firewall products."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.

What is most valuable?

The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.

What needs improvement?

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

If I consider my company's customers, some are government organizations.

How are customer service and support?

I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

For installation, I approached a technology company in Vietnam that provides the required team support.

The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.

The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.

What's my experience with pricing, setup cost, and licensing?

The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.

What other advice do I have?

For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.

One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.

The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.

The solution has impacted our company's operational costs by reducing them by 30 percent.

The performance offered by the product is high only when the network traffic is normal.

It is one of the best firewall products.

I rate the overall tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Othman Alamine - PeerSpot reviewer
Senior Network Engineer at Delta Line International
Real User
Top 20
Provides great visibility into user logs and traffic
Pros and Cons
  • "The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
  • "Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions."

What is our primary use case?

We use Fortinet FortiAnalyzer for logs and reports. We have a SOC subscription to monitor the end users' login activity and traffic.

Fortinet FortiAnalyzer is deployed by us in both on-premises and cloud environments.

How has it helped my organization?

Fortinet FortiAnalyzer provides more visibility into the logs.

What is most valuable?

The traffic log information we receive from Fortinet FortiAnalyzer is valuable.

What needs improvement?

Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three months.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable as long as we keep it up to date. 

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

The technical support is great. We receive support within 24 hours of opening a ticket.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of Fortinet FortiAnalyzer is straightforward. There are two network interfaces involved: the Internet interface and the LAN interface. The LAN interface must be configured on the same subnet as the other Fortinet products to enable visibility of the network connector from the Fortinet console. Upon successful configuration, an authorization message will be received, allowing us to proceed with adding the devices to the FortiAnalyzer device manager and initiating log data collection. The deployment process is well-documented, requiring minimal personnel, and can be completed within five hours.

What's my experience with pricing, setup cost, and licensing?

The number of licenses required directly corresponds with the number of devices connected.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

FortiAnalyzer enhances network security visibility with its comprehensive logging and analysis capabilities, making it a valuable tool for organizations seeking to improve their security posture. I highly recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Dolf Krikke - PeerSpot reviewer
Senior Network Architect at INISI b.v.
Real User
Top 10
The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation
Pros and Cons
  • "What I like the most is the monitoring system."
  • "The UI can be more user-friendly for new users."

What is our primary use case?

We are an IT company. One of our clients utilizes FortiGate, FortiAnalyzer, and FortiManager. Thus, this is the sole customer in our portfolio using Fortinet FortiAnalyzer. Among our other clients, some exclusively employ FortiGate. Our responsibility encompasses network management for these clients.

What is most valuable?

What I like the most is the monitoring system. For example, it can track who is accessing through VPNs. The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation – all of which are really cool. Additionally, the logging functionality is also excellent.

What needs improvement?

The UI can be more user-friendly for new users.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for seven years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is highly stable. In the seven years of usage, we have never needed to reinstall it or perform troubleshooting. We have not had to make any support calls to Fortinet either. We successfully performed upgrades from version five to six and from six to seven, all of which went smoothly.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

The technical support is excellent. I have never encountered any problems with FortiAnalyzer, but the issues we faced with FortiGate, which I was unable to resolve on my own, were promptly resolved by their team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We can choose to install either a single node or a cluster. We run it in a virtual environment on firmware, and the process of installing the RPA takes around 15 minutes. Afterward, some configuration is required, including the installation of certificates and similar tasks. Thus, the entire process usually takes approximately one to two hours.

Once the installation is complete, we need to connect all the FortiGate Firewalls to the FortiAnalyzer. This step also involves configuring them securely. When I deploy this solution for a customer, it typically takes me about four to eight hours to complete the installation and configuration. 

What's my experience with pricing, setup cost, and licensing?

The price is not expensive when compared to other solutions like Palo Alto.

In addition to the licensing, we pay for a support contract.

What other advice do I have?

I would rate Fortinet FortiAnalyzer eight out of ten.

Fortinet FortiAnalyzer is only valuable for organizations that utilize ten or more FortiGates.

I recommend Fortinet FortiAnalyzer to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sunail Nair - PeerSpot reviewer
Team Leader IT at Tappoo Limited
Real User
Easy to use, easy to integrate, and configures multiple devices at the same time
Pros and Cons
  • "The solution is easy to use and easy to integrate."
  • "It would be good if the product could provide data about the websites users visit."

What is our primary use case?

I use the solution for the configuration process.

What is most valuable?

Logs are the most useful feature of the solution. The solution is easy to use and easy to integrate. It helps to configure multiple devices at once.

What needs improvement?

The solution provides details like category, IP address, and location. It would be good if the product could provide data about the websites users visit.

It will be better if the product can build its UI like Cisco Meraki’s.

For how long have I used the solution?

I have been using the solution for around seven years.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Compared to most other solutions, it is easier to scale Fortinet FortiAnalyzer. We also use FortiAnalyzer VM, so the scalability is pretty flexible. Around 1000 employees in our organization use the solution.

How are customer service and support?

It is a bit of a challenge to return devices. Once we return the device to Fortinet, they will send us a replacement. This process takes a bit of time. The cost of sending the device is very high. With that money, we can buy a smaller device.

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We need three employees to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The product’s price is much better than its competitors.

What other advice do I have?

We need to have a license for individual devices to use the solution. We end up in a loop when we try to access the websites and different routes. We also have to provide the options ourselves for all our queries. The process would be better if reports and records were more readily available.

Cisco Meraki is an online portal that provides organized and in-depth reports. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at renesas
Real User
Easy to set up and enables separation of sections with clarity
Pros and Cons
  • "Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
  • "The product should be integrated with other third-party solutions for context exchange."

What is our primary use case?

We use the product to review firewall logs.

What is most valuable?

The solution works fine. Separating sections or conditions on Fortinet FortiAnalyzer is quite clear.

What needs improvement?

The product should be integrated with other third-party solutions for context exchange.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees in our organization use the solution. I would rate the scalability a nine out of ten.

How was the initial setup?

The product is easy to set up.

What other advice do I have?

Around 120 employees work in the technical and maintenance department. I would recommend the solution to other users. I don’t know whether FortiNAC can be integrated with the Fortinet FortiAnalyzer. I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alain ClovisBapfunya - PeerSpot reviewer
Cyber Security Specialist at EAST-NB
Real User
It aggregates and correlates all the events from multiple sources
Pros and Cons
  • "Many of my clients are financial institutions that transmit files from around the country across a VPN. In a setup like this, it's helpful to have a centralized dashboard to manage firewalls and other security solutions across a distributed environment. You can do all sorts of analysis and configure it to trigger alarms."
  • "FortiAnalyzer only integrates with Fortinet solutions. That is a limitation because many organizations use multiple vendors. It's often a mixture of Cisco network hardware and equipment from other vendors, such as switches, access points, etc."

What is our primary use case?

FortiAnalyzer provides a centralized dashboard for analyzing the output of all our Fortinet solutions, like FortiGate, FortiManager, FortiSandbox, etc. It aggregates and correlates all the events.

What is most valuable?

Many of my clients are financial institutions that transmit files from around the country across a VPN. In a setup like this, it's helpful to have a centralized dashboard to manage firewalls and other security solutions across a distributed environment. You can do all sorts of analysis and configure it to trigger alarms. 

What needs improvement?

FortiAnalyzer only integrates with Fortinet solutions. That is a limitation because many organizations use multiple vendors. It's often a mixture of Cisco network hardware and equipment from other vendors, such as switches, access points, etc. 

For how long have I used the solution?

We have used FortiAnalyzer for one year.

What do I think about the stability of the solution?

FortiAnalyzer is stable as long as you don't push it. It can cause trouble if you are overreliant on virtual machines and you don't have hardware acceleration. You might see some performance problems. 

What do I think about the scalability of the solution?

FortiAnalyzer is scalable. It covers FortiGate firewalls, switches, etc. You can always buy more licenses or hardware if you need to upgrade. 

How are customer service and support?

The response times could be faster.

How was the initial setup?

Setting up FortiAnalyzer is straightforward. It doesn't take long because everything is already built for you unless you need to do some virtualization. The specific steps depend on your environment and what kind of device fabrics you use. 

What's my experience with pricing, setup cost, and licensing?

They have three-year licenses, but I usually recommend starting with a one-year license to try FortiAnalyzer out. After that, you can switch to a three-year license. 

What other advice do I have?

I rate FortiAnalyzer nine out of 10. I recommend FortiAnalyzer to anyone who is using Fortinet products. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
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Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.