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Yusuke Murasato - PeerSpot reviewer
IT Network, Security Engineer at Zuken Netwave
Real User
Top 20
Oct 20, 2021
Beneficial trigger actions(on Event Handler feature), easy to install, and scalable
Pros and Cons
  • "Based on the logs of Fortinet FortiAnalyzer you can have it trigger actions. For example, if the log has a word or a sentence you specified it can send an alert or Syslog to an email address."
  • "If a company purchases FortiGate they should purchase Fortinet FortiAnalyzer together because FortiGate does not have an interface for analyzing logs but if you have the Fortinet FortiAnalyzer it can analyze logs and give reports on the logs giving you more protection."
  • "Fortinet FortiAnalyzer cannot receive any queries. They should add this feature in the future to help manage solutions."
  • "Fortinet FortiAnalyzer cannot use as SNMP Manager so cannnot receive any queries of SNMP."

What is our primary use case?

I use Fortinet FortiAnalyzer to analyze network logs for increased security protection.

How has it helped my organization?

We can see and know our network traffic graphically.

What is most valuable?

Based on the logs of Fortinet FortiAnalyzer you can have it trigger actions. For example, if the log has a word or a sentence you specified it can send an alert to an email address or SNMP trap.

What needs improvement?

Fortinet FortiAnalyzer cannot use as SNMP Manager so cannnot receive any queries of SNMP. They should add this feature in the future to help manage solutions.

Buyer's Guide
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For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately eight years.

What do I think about the stability of the solution?

I have found the solution to be stable. However, when the computer's resources are low the analysis becomes slow. There could be some optimization done.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable. It can handle small to large-scale analysis.

How was the initial setup?

The initial installation is easy. You set up the interface IP address and then you can have access. If you use the web GUI, it's very easy to connect to FortiGate and other Fortinet solutions.

What other advice do I have?

If a company purchases FortiGate they should purchase Fortinet FortiAnalyzer together. The reason is FortiGate does not have an interface for analyzing logs but if you have the Fortinet FortiAnalyzer it can analyze logs and give reports on the logs giving you more protection.

I rate Fortinet FortiAnalyzer a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Engineer at a financial services firm with 501-1,000 employees
Real User
Aug 24, 2021
Overall features useful, reliable, but need more integration
Pros and Cons
  • "Overall we are satisfied with all the features the solution provides."
  • "Overall we are satisfied with all the features the solution provides."
  • "There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors. They can improve by advancing their technology."
  • "There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors."

What is our primary use case?

We are using Fortinet FortiAnalyzer for analyzing network traffic and it provides us with log analytics.

What is most valuable?

Overall we are satisfied with all the features the solution provides.

What needs improvement?

There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors. They can improve by advancing their technology.

The solution could improve by having better integration and support with Apple, Linux, and Microsoft solutions.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately five years.

What do I think about the stability of the solution?

We have been making changes to the cloud signatures and categories because the market is changing and Fortinet FortiAnalyzer has been stable and reliable.

What do I think about the scalability of the solution?

The solution is scalable but there are additional costs if you want to increase the scalability.

How are customer service and technical support?

We have been satisfied with the support.

How was the initial setup?

The installation was not difficult.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

In the local market sometimes people are being charged more than other solutions. Although the market is competitive, legitimate suppliers do not receive a large enough discount to pass onto the customers. 

Fortinet FortiAnalyzer is not suitable for everyone, it is best suited for mid-sized businesses but if the price could be reduced there would be more customers in all-sized businesses.

What other advice do I have?

I rate Fortinet FortiAnalyzer a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
March 2026
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885,286 professionals have used our research since 2012.
reviewer1526976 - PeerSpot reviewer
IT Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 20
Jul 25, 2021
Straightforward to set up and simple to use but could have a better reporting module
Pros and Cons
  • "The initial setup is straightforward."
  • "The solution is stable and there are no bugs or glitches."
  • "The pricing could be better. They could work to make it more competitive on the market."
  • "Technical support has been very bad. They should work to improve their level of service."

What is our primary use case?

We primarily use it for logging collection. 

What is most valuable?

It's a simple log collection tool. There isn't too much that's special or unique about it. 

It meets our expectations for the most part.

The solution does offer very useful integration capabilities. 

The interface is fine.

The initial setup is straightforward. 

What needs improvement?

The pricing could be better. They could work to make it more competitive on the market.

The report module could be simplified a bit to make it easier to use. 

Technical support has been very bad. They should work to improve their level of service.

For how long have I used the solution?

I've been dealing with the solution for about seven years at this point. It's been a while. I have a lot of experience with it. 

What do I think about the stability of the solution?

The solution is stable and there are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good. 

What do I think about the scalability of the solution?

The scalability might be limited depending on the installation.

How are customer service and technical support?

We haven't been happy with technical support. We find the service to be quite bad. For example, in our last experience dealing with them, we had multiple issues and the outcomes were not great. We were disappointed with the help we received. 

How was the initial setup?

The initial setup is not overly complex or difficult. It's straightforward enough. A company shouldn't have any issues with the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing isn't the least expensive on the market. They could work to improve it to make it more interesting for other companies. Adjusting pricing might be a good move.

Which other solutions did I evaluate?

I've personally looked into other security solutions, just to understand the market for myself. I've personally compared Fortinet, Meraki, Check Point, and Cisco ASA Firewall in terms of their safety and security capabilities. 

What other advice do I have?

We're Fortinet partners. We have a business relationship with the company.

I'd give the solution a rating of six out of ten.

I'd still recommend it to other users, however. If the reporting, interface, and tech support were a bit better, I'd rate it higher. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1386216 - PeerSpot reviewer
Conseiller en architecture technologique at a government with 1-10 employees
Real User
Mar 13, 2021
Stable with good technical support and a good user experience
Pros and Cons
  • "The user interface is good and it is quite easy to use."
  • "The most valuable aspect of the solution is its ability to pinpoint where the issue is, and if two devices need to communicate together, you can see which interfaces they are using."
  • "From my point of view, at this time, the solution isn't lacking any features or functionalities."

What is our primary use case?

We primarily use the solution in order to analyze data.

If you have two devices that need to communicate with each other, so you can see where any issue is as you can see every single communication. It shows the flux of communication.

What is most valuable?

The most valuable aspect of the solution is its ability to pinpoint where the issue is. If two devices need to communicate together, you can see which interfaces they are using. 

The stability has been very good so far. We haven't had any issues with it.

Technical support is always quite responsive and very helpful.

Overall, the product is quite good. It integrates well and has good reporting and logging.

The user interface is good and it is quite easy to use.

What needs improvement?

From my point of view, at this time, the solution isn't lacking any features or functionalities. It's very complete for our purposes.

For how long have I used the solution?

I've been working with the solution for less than a year. It's still quite new to me.

What do I think about the stability of the solution?

The product has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its been reliable in terms of performance overall.

What do I think about the scalability of the solution?

I can't speak to the scalability. It's not an aspect of the solution I've tried to deal with. I'm unsure if it expands easily or if it would be difficult to do so.

How are customer service and technical support?

I personally have opened two tickets with technical support in the past and everything has gone very well. They were knowledgeable and responsive and they helped me solve the issues. I have no complaints about their level of service. I've been very satisfied with them.

How was the initial setup?

By the time I joined my current organization, the solution was already installed and configured. Unfortunately, I was not a part of the process and therefore can speak to how easy or difficult it was.

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing or the costs. I can't speak to how much it is for our company or if it is expensive or affordable. I'm not privy to that kind of information.

That said, it's my understanding, as a comparison, that Fortinet products are cheaper than their Cisco counterparts.

What other advice do I have?

We just installed our latest version a few weeks ago. It's the brand-new version of the product.

For those considering the solution, I've been told that it's cheaper to buy Fortinet or FortiGate instead of buying Cisco ASA. If cost is a concern, it might be a good idea to look at Fortinet.

We are just customers and end-users of Fortinet. We don't have a business relationship with them.

Overall, I would rate the solution at an eight out of ten. It's largely been very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1502592 - PeerSpot reviewer
Security Engineer at a tech services company with 1-10 employees
Real User
Feb 11, 2021
Easily allows for multiple cluster groups but the GUI needs improvement
Pros and Cons
  • "The scalability is good. It is also good in the cluster nodes. You can make multiple FortiAnalyzer clusters groups, and you can distribute the logs between these FortiAnalyzer nodes. In other words, you can expand the scale."
  • "Fortinet FortiAnalyzer is simple and reliable."
  • "In terms of what could be improved, sometimes it's lagging and it also has some graphical issues with the GUI."
  • "The correlation mechanism and the analytics are not as good as the competitors like Check Point or Panorama."

What is most valuable?

Fortinet FortiAnalyzer is simple and reliable. It does what the product says it would do. We have a lot of replacements in Turkey, Palo Alto, Check Point, and Forcepoint. We are replacing these various vendors with Fortinet products. But there are some software issues, like bugs or bug fixes. Otherwise, we are very happy with Fortinet products.

What needs improvement?

In terms of what could be improved, sometimes it's lagging and also has some graphical issues with the GUI. The correlation mechanism and the analytics are not as good as the competitors like Check Point or Panorama. But for IoT and SoT, it has graphical dashboards and analytical diagram tables that can correlate various logs from other products like FortiMail and FortiWeb, so it is a good mechanism for Fortinet products. If you have various Fortinet products for your firm, you can use FortiAnalyzer like a synchro mechanism.

But it needs development for software issues like the GUI bug, some logs not showing, not collecting some logs... They need to fix them.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for almost five years and maybe six years experience with Fortinet products.

What do I think about the scalability of the solution?

The scalability is good. It is also good in the cluster nodes. You can make multiple FortiAnalyzer clusters groups, and you can distribute the logs between these FortiAnalyzer nodes. In other words, you can expand the scale.

How are customer service and technical support?

We have SLA agreements with the customers, so we are giving the technical support.

How was the initial setup?

The initial setup is very simple.

If it is an individual environment, it may take one hour to complete the entire initial setup.

If the hardware requires physical adjustments for the cabinet location or the protected area, then it may take 2 hours.

What other advice do I have?

I would absolutely recommend FortiAnalyzer. Fortinet products have internal logging mechanisms if they have internal disks or stores. But if you have multiple location SD-WAN branches for multiple areas you are controlling with FortiGate, the hardware doesn't give any disk or storage, only limited storage. So if you want to go further on the logging, you have limited options, maybe one week or two weeks. So if you're using a FortiAnalyzer in the SD-WAN branches, you have a centralized logging mechanism, so you can collect all the logs in a  central location and you can make the correlations or analytics with all the devices. Otherwise, you can go device, device to see what is happening on each site.

On a scale of one to ten, I would give Fortinet FortiAnalyzer a seven.

To improve this rating, as I mentioned, I need to see the older bugs, the graphical user experience, made better, like Check Point. Check Point is more visual than FortiAnalyzer. If the customer has experience with the Check Point logging mechanism, they will seek additional features in the FortiAnalyzer, but it has to be more visual. 

So as I said, the graphical issues must improve.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1266429 - PeerSpot reviewer
Implementation Manager at a tech services company with 51-200 employees
Reseller
Jan 17, 2021
Easy to implement and robust with good technical support
Pros and Cons
  • "The solution is very easy to deploy."
  • "The stability of the solution is excellent; it's very robust, we don't have issues with bugs or glitches, it doesn't crash or freeze, and it's extremely reliable."
  • "In future releases, we'd like to see more granular reporting. The reports on offer right now are pretty short."
  • "FortiAnalyzer only works with other Fortinet products. If you need to analyze the data from other devices, other vendors, this solution is not the best one to use."

What is our primary use case?

We're resellers of Fortinet. The solution is a product for doing diagnostics on their security environment. Our primary clients are banks or medical organizations.

What is most valuable?

The solution is very easy to deploy. 

We are very familiar with the product. It makes it easy to use and implement. 

The interface is easy to configure and fast to deploy. For that reason we use FortiAnalyzer.

What needs improvement?

FortiAnalyzer only works with other Fortinet products. If you need to analyze the data from other devices, other vendors, this solution is not the best one to use.

The interoperability with other vendors is lacking. It's very limited. You can scan the logs from other vendors within FortiAnalyzer, however, it only collects these logs. You can't analyze anything coming from other devices or vendors. This works very well with Fortinet products. When you need to interoperate with other vendors, it's difficult, because you don't have that support.

In future releases, we'd like to see more granular reporting. The reports on offer right now are pretty short.

For how long have I used the solution?

We've been using the solution for more than ten years at this point. It's been a decade or so.

What do I think about the stability of the solution?

The stability of the solution is excellent. It's very robust. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's extremely reliable.

What do I think about the scalability of the solution?

The scalability is okay, however, it depends. If you do your homework and make the right sizing, you don't need the scalability. However, if you need scalability, it depends on the kind of client. You may need to change the box or move the FortiAnalyzer to another analyzer - something bigger - or maybe move the analyzer hardware to a better machine, depending on the customer.

Normally, we deal with small to medium-sized organizations.

How are customer service and technical support?

The technical support is very good. We have support right here in our country, and they give us very good support. We don't have a problem in this case. We've very satisfied with the level of service we get.

How was the initial setup?

The initial setup is not complex at all. It's very, very straightforward.

The deployment is quick and it's easy to configure. How long it takes depends on the size of the company that we are working for. Normally, we're able to do it within the same day, and we deploy the device or the virtual machine within that time frame. Depending on the requirements of the company, we may also optimize the reporting.

What about the implementation team?

We handle the deployment ourselves. We've been doing it for so long at this point, we've very comfortable with it.

What other advice do I have?

We use different deployment versions of Fortinet solutions. We use, for example, 200E and 200D and 100 too. These are the most popular. Right now, use the virtual environment.

This is a product that is very good for when you're using a Fortinet ecosystem. If you have a mix of vendors, it's not recommended.

Overall, I would rate the solution at a nine out of ten. We've been quite happy with their offering.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Systems Architect at ZENTIUS
Reseller
Dec 9, 2020
Great UI, good performance, and never crashes
Pros and Cons
  • "Log collection is the most valuable. The UI looks great. It has a very good look and feel. We don't have the need to use solid state drives. We use mechanic drives, and we don't see any performance issues, so basically, it is doing fine."
  • "Fortinet FortiAnalyzer is very helpful if you are really into FortiGate devices."
  • "It will be better if behavior or indicators of compromise were on the same licensing schema. Currently, it is an advanced feature that you have to purchase as an add-on. This is the reason we're trying to do the ELK so that we can integrate them and create those rules by using open-source software. It will also be better if it has some more integration with IT service management tools so that we can do endpoint protection and response based on those indicators of compromise or those behavior analysis rules that create events that can automatically flow. We can inject that data into a service incident ticket on our IT service management tool, and that way we can assign the ticket to the proper teams and respond right away. Currently, we only have integration with ServiceNow."
  • "It is a little complex in terms of scalability and mostly because we're using a kind of high-end systems."

What is our primary use case?

We mostly use the FortiAnalyzer VM. We sell the license for this solution and also the professional service to have it. 

There are different types of business needs of our clients because they're in different business areas. We have firewalls on them. Some of them are on the perimeter network, and some of them are being used as the core network solution. We collect all the logs from their FortiGates. 

In some cases, we also use FortiWeb, which is a web application firewall. We also use FortiMail, which is an email protection solution or email security solution. We gather all the logs on FortiAnalyzer, and we try to do some flat counting and identify behavior or do behavior analysis from those logs and see what is interesting. Our team analyzes those events so that we can prevent any disruption of service because of the security, vulnerability, or issue.

What is most valuable?

Log collection is the most valuable. The UI looks great. It has a very good look and feel. We don't have the need to use solid state drives. We use mechanic drives, and we don't see any performance issues, so basically, it is doing fine.

What needs improvement?

It will be better if behavior or indicators of compromise were on the same licensing schema. Currently, it is an advanced feature that you have to purchase as an add-on. This is the reason we're trying to do the ELK so that we can integrate them and create those rules by using open-source software.

It will also be better if it has some more integration with IT service management tools so that we can do endpoint protection and response based on those indicators of compromise or those behavior analysis rules that create events that can automatically flow. We can inject that data into a service incident ticket on our IT service management tool, and that way we can assign the ticket to the proper teams and respond right away. Currently, we only have integration with ServiceNow

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

We have the box or the VM running for more than a couple of years now. We do upgrade so that we can add new features that Fortinet is releasing, but it is pretty stable. It never crashes.

What do I think about the scalability of the solution?

It is a little complex in terms of scalability and mostly because we're using a kind of high-end systems. For scaling, you have to order a different licensing and move more power and computing into a new architecture. It doesn't have that much scalability.

Our clients are SMB or small and medium businesses, but we also have plenty of customers on the campus wide area network.

How are customer service and technical support?

I would rate them a five out of ten. They will have to move their base locations to a different city. I'm not a native speaker of English, and sometimes, when we're trying, there is a language barrier. They're located in India or some Middle East city. They can do really better. Sometimes their response is not as adequate as other vendors.

How was the initial setup?

It was very straightforward. The deployment could take a couple of days to fine-tune all the rules for log management.

What other advice do I have?

There are plenty of solutions. Fortinet FortiAnalyzer is very helpful if you are really into FortiGate devices. We handle other firewalls, but 80% to 85% of them are Fortinet, so it is a very good solution because it has native integration with everything, but I wouldn't recommend it if you have less than 50% of Fortinet firewalls. If you have agnostic technology, you can integrate all of them into the same solution. FortiAnalyzer is only for FortiGates right now.

I would rate Fortinet FortiAnalyzer a nine out of ten. It just needs more integration with IT service management tools for endpoint detection and response, which is the main objective.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1406484 - PeerSpot reviewer
Jr. Engineer at a computer software company with 5,001-10,000 employees
Real User
Oct 20, 2020
Stable and scalable with robust security and performance
Pros and Cons
  • "Its robust security and performance are the two main features. We also use the log reporting feature."
  • "We are using this solution, and we are getting good results."
  • "We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet. Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes."
  • "We should be able to do the patch upgrades in a centralized manner. It would be good to be able to do the firmware updates from one place and at the same time."

What is our primary use case?

We basically use it for security. We are using the latest version.

What is most valuable?

Its robust security and performance are the two main features. We also use the log reporting feature. 

What needs improvement?

We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet.

Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. This solution is being used for a government department with a lot of users.

How are customer service and technical support?

Their technical support is good. We don't have any issues with their support.

Which solution did I use previously and why did I switch?

In my earlier organization, I have used solutions from CheckPoint and Palo Alto. These are good products, but they are expensive as compared to Fortinet. 

How was the initial setup?

The initial setup is very easy. 

What about the implementation team?

We got help from Fortinet engineers. We have a tie-up with the Fortinet support team. They install it for us. 

We have three people for its deployment and maintenance. We have two network engineers and one technical support engineer.

What's my experience with pricing, setup cost, and licensing?

Its price is okay for us. Fortinet products are cheaper than other solutions.

What other advice do I have?

I would recommend this solution, but it also depends on the organization. We are using this solution, and we are getting good results. 

I would rate Fortinet FortiAnalyzer a ten out of ten. It is the best. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Log Management
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.