We are an IT company. One of our clients utilizes FortiGate, FortiAnalyzer, and FortiManager. Thus, this is the sole customer in our portfolio using Fortinet FortiAnalyzer. Among our other clients, some exclusively employ FortiGate. Our responsibility encompasses network management for these clients.
Senior Network Architect at INISI b.v.
The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation
Pros and Cons
- "What I like the most is the monitoring system."
- "The UI can be more user-friendly for new users."
What is our primary use case?
What is most valuable?
What I like the most is the monitoring system. For example, it can track who is accessing through VPNs. The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation – all of which are really cool. Additionally, the logging functionality is also excellent.
What needs improvement?
The UI can be more user-friendly for new users.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for seven years.
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What do I think about the stability of the solution?
Fortinet FortiAnalyzer is highly stable. In the seven years of usage, we have never needed to reinstall it or perform troubleshooting. We have not had to make any support calls to Fortinet either. We successfully performed upgrades from version five to six and from six to seven, all of which went smoothly.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable.
How are customer service and support?
The technical support is excellent. I have never encountered any problems with FortiAnalyzer, but the issues we faced with FortiGate, which I was unable to resolve on my own, were promptly resolved by their team.
How was the initial setup?
The initial setup is straightforward. We can choose to install either a single node or a cluster. We run it in a virtual environment on firmware, and the process of installing the RPA takes around 15 minutes. Afterward, some configuration is required, including the installation of certificates and similar tasks. Thus, the entire process usually takes approximately one to two hours.
Once the installation is complete, we need to connect all the FortiGate Firewalls to the FortiAnalyzer. This step also involves configuring them securely. When I deploy this solution for a customer, it typically takes me about four to eight hours to complete the installation and configuration.
What's my experience with pricing, setup cost, and licensing?
The price is not expensive when compared to other solutions like Palo Alto.
In addition to the licensing, we pay for a support contract.
What other advice do I have?
I would rate Fortinet FortiAnalyzer eight out of ten.
Fortinet FortiAnalyzer is only valuable for organizations that utilize ten or more FortiGates.
I recommend Fortinet FortiAnalyzer to others.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Lead Manager at Wizlynx
We can collect all gateway information and logs in one location, but it is difficult to modify rules
Pros and Cons
- "The ability to gather all gateway information and logs in a single location is the most valuable feature."
- "I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management."
What is our primary use case?
I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.
What is most valuable?
The ability to gather all gateway information and logs in a single location is the most valuable feature.
What needs improvement?
I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for four months.
What do I think about the stability of the solution?
In our current environment, Fortinet FortiAnalyzer is stable.
What do I think about the scalability of the solution?
I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.
How was the initial setup?
The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.
What's my experience with pricing, setup cost, and licensing?
I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.
What other advice do I have?
I would rate Fortinet FortiAnalyzer a seven out of ten.
We are paying for vendor maintenance support, and so far, the maintenance has been minimal.
I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Fortinet FortiAnalyzer
March 2026
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Solutions Architect at a comms service provider with 501-1,000 employees
Easy to configure and understand with helpful support
Pros and Cons
- "The initial setup is easy, and the deployment is fast."
- "They could improve the user interface a bit."
What is our primary use case?
We primarily use the solution as a firewall and security gateway.
What is most valuable?
It is easy to configure.
The end-user finds it very easy to understand.
It's stable and reliable.
The solution is scalable.
The initial setup is easy, and the deployment is fast.
Technical support is generally helpful.
What needs improvement?
I'm not sure if any features need improvement.
They could improve the user interface a bit. The GUI could be easier to understand.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The solution is very stable. I'd rate the solution ten out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's a very scalable solution. I'd rate the ability to extend ten out of ten. It's excellent.
We work with mostly small and medium companies.
How are customer service and support?
I haven't been directly involved with support. However, I have an understanding that they are very good. I haven't heard of any complaints.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm also familiar with Check Point. I prefer Fortinet products.
How was the initial setup?
The initial setup is straightforward. I'd rate the ease of setup eight out of ten. It is quite simple.
Deployment only takes about one week. We can handle the customer's various policies and configurations.
It only takes one person to deploy and maintain the solution. It's easy to manage the product. The customer can self-learn the solution and manage it once it is launched.
What's my experience with pricing, setup cost, and licensing?
It is a fairly affordable solution. I'd rate the solution three or four out of ten with ten being the most expensive. It's cheap It's not costly.
What other advice do I have?
We mostly resell the solution to big and small customers.
We're using the latest version of the solution.
I'd recommend the solution to others. I'd recommend Fortigate products to users in general.
I would rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
solution architect at a non-profit with 51-200 employees
Low cost and easy to set up, but needs to be easier to use
Pros and Cons
- "There are a lot of monitoring features available."
- "They need to make the monitor better."
What is our primary use case?
We primarily use the solution as an analysis tool.
What is most valuable?
We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.
Overall, it's a useful tool.
The cost is very low. It's one of the reasons I am using it.
There are a lot of monitoring features available.
It is easy to set up.
What needs improvement?
You have to play a lot with it in order to find what you need and how to use it.
It is not easy to use.
We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.
We haven't received much help from the team. They haven't tried to make it better or more user-friendly.
They need to make the monitor better.
They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs.
For how long have I used the solution?
I've been using the solution for three or four years.
What do I think about the stability of the solution?
It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is okay. I'd rate it between five and seven out of ten.
We have 2,000 users on the solution right now.
How are customer service and support?
The technical support is good overall.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use a similar product previously.
How was the initial setup?
The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.
What other advice do I have?
I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager - Information Security & Infrastructure at lankatiles
Comprehensive technical reports clearly identify any issues
Pros and Cons
- "Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
- "The solution has good availability and provides good information."
- "Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices."
- "Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices."
What is our primary use case?
Our company uses the solution to capture our Forti Firewall into a centralized box and auditing folder that is analyzed at least once per year. Four staff members use the solution, produce detailed reports, and manage operations.
We initially implemented the solution on-premises at our data center in Colombo City. Now, we are implementing things to the cloud so our next plan is to secure cloud-level protection.
What is most valuable?
Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs.
What needs improvement?
Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices. Currently, we need to look into web URLs to analyze information. We are planning to move to the next level because we need threads for other devices such as HDMI or VGA output.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
The management side requires an additional user account that is maintained and AD authenticated by the analyzer. It would be easier to integrate features without this required account that limits scalability from the management side.
How are customer service and support?
A few years ago, we were implementing and had a session expired issue because the application session had expired on the national channel level. We contacted local agents who reached out to support. The help desk successfully sorted out and fixed the issue. Support is located in India and uses the English language.
How was the initial setup?
The setup is straightforward with a very easy deployment program. Some IT knowledge is helpful but it is not hard to setup or manage the solution.
What's my experience with pricing, setup cost, and licensing?
Base features used to be priced lower but now are a bit higher. We have some requirements and combine more than 100 showrooms to the SDN with the MLPS connection. Compared to other products, the price is a little bit high.
I rate pricing an eight out of ten.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
The solution has good availability and provides good information. A few features can be improved to a degree.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
An economical solution that provides good standard reports and is easy to troubleshoot
Pros and Cons
- "The solution provides good standardized reports and is easy to troubleshoot."
- "The solution provides good standardized reports and is easy to troubleshoot."
- "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
- "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
What is our primary use case?
Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution.
What is most valuable?
The solution provides good standardized reports and is easy to troubleshoot.
What needs improvement?
The solution should include the ability to customize reports so that customers receive greater value and high level reporting.
I would also like to be able to view a real-time log.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The solution is stable. I rate it an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I rate it a seven out of ten.
How are customer service and support?
Technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very straightforward and is accomplished via quick installation.
What about the implementation team?
We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs.
What's my experience with pricing, setup cost, and licensing?
The hardware has a one-time cost and maintenance is paid by annual subscription.
Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians.
The solution is not that expensive and I rate it a five out of ten.
What other advice do I have?
The solution pairs very well with other Fortinet products.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technological Infrastructure Coordinator at IEST
Easy to configure and integrate with a straightforward setup
Pros and Cons
- "Support is helpful."
- "The ability to track the activities of our users and some topics about security risks are the most valuable aspects."
- "We are concerned about the compliance of our policy and institutional philosophy."
- "We are concerned about the compliance of our policy and institutional philosophy."
What is our primary use case?
The product is for reporting about the use or detecting some issues or activities.
What is most valuable?
The ability to track the activities of our users and some topics about security risks are the most valuable aspects.
It's simple to use.
It is not hard to set up.
The configuration is easy.
It offers good integration capabilities.
Support is helpful.
There is a lot of great documentation to be found online.
What needs improvement?
We are concerned about the compliance of our policy and institutional philosophy. We are a university and provide the tool to the users and to the infrastructure for the right use.
For how long have I used the solution?
I've been using the solution for six years.
What do I think about the scalability of the solution?
We have around 2,000 users.
How are customer service and support?
Support is good. We also use the documentation online and find help via some tutorials on the internet.
How was the initial setup?
The initial setup is very simple.
The deployment took about six months.
What about the implementation team?
We deployed it via our team, however, we used an external consultant from the reseller.
What's my experience with pricing, setup cost, and licensing?
We pay a standard licensing fee on a yearly basis.
The pricing is complex since we need to add some other products or tools to assure our infrastructure, then the amount of every one of the items of software otherwise the solution is expensive in the end.
What other advice do I have?
We are a customer and end-user.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate IT Manager at PRopex Furnishing Solutions
Stable log management support system that offers a centralized view of incident reports
Pros and Cons
- "This solution offers one view of incident management which has been the most valuable feature."
- "This solution offers one view of incident management which has been the most valuable feature."
- "When using this solution, you need a high-level expert to make it work as it should."
- "When using this solution, you need a high-level expert to make it work as it should."
What is our primary use case?
We use this solution to centralize the monitoring on Forti Fabrics. We monitor all firewalls and use this solution for incident management.
What is most valuable?
This solution offers one view of incident management which has been the most valuable feature.
What needs improvement?
When using this solution, you need a high-level expert to make it work as it should. We hired IT support who had knowledge of the network and firewall. For the initial step, you need a Forti expert.
For how long have I used the solution?
We have used this solution for one year.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We have a support expert who contacts Forti when we have a problem. If we come across a bug, we need to involve Forti and open a ticket for support.
How was the initial setup?
We hired a consultant to complete the setup as it is not straightforward and requires an expert. The setup took a few days. Four IT staff look after maintenance of this solution.
What's my experience with pricing, setup cost, and licensing?
The enterprise version of this solution is costly. We have considered FortiAuthenticator for network control, but the pricing was focused on the larger companies and didn't suit our needs as a smaller business.
The pricing for this solution is on an annual basis. Databases, a virus scanner, and intrusion detection is included.
Which other solutions did I evaluate?
We have previously looked into Sophos UTM and Palo Alto.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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