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Ionut Raducanu - PeerSpot reviewer
IT Specialist at ELTEK Multimedia
Reseller
Good documentation, a nice interface and a simple setup
Pros and Cons
  • "It's a very stable product."
  • "Their pricing model is not the best and needs work."

What is our primary use case?

Our customers are working with this product in their companies.

I haven't really played around with it so much. Basically, we're just doing log reviews, and that's it.

What is most valuable?

The initial setup is easy.

It's a very stable product.

We can scale the product as well. 

Support has been good in general. 

It offers pretty good documentation.

I like the interface they offer. 

What needs improvement?

I'm a reseller and integrator.

I can't really tell if anything is missing. Maybe we'll find something in the future, however, I'm not sure at the moment.

Their pricing model is not the best and needs work. 

It would be nice if there were more third-party integration capabilities. 

For how long have I used the solution?

I've been using the solution for six months. It hasn't been that long. 

Buyer's Guide
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May 2025
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What do I think about the stability of the solution?

Like all Fortinet products, it is pretty stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable and expandable. It's not an issue at all. 

We have three people working on it in our organization. 

How are customer service and support?

Technical support is fairly good. I haven't really needed to call support just yet.

Which solution did I use previously and why did I switch?

Our company is a Fortinet supplier. We don't deal with other solutions. 

How was the initial setup?

It's an easy initial setup. The implementation is not overly complex. The deployment is pretty fast and only takes two or three hours. 

What's my experience with pricing, setup cost, and licensing?

I'm not a fan of the licensing system in general. I don't like their pricing model. 

What other advice do I have?

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Technical lead at Rogers Capital Technology Services Ltd
Reseller
Offers customized reports but their support needs improvement
Pros and Cons
  • "The program is stable and it gives me great visibility."
  • "The technical support is not very good."

What is our primary use case?

Our primary use case of this solution is to deep-dive and get deep visibility analyzing of logs and proxy of the network. In other words, to get good customized reports.

How has it helped my organization?

The solution allows us to see what our users do on their computers. Some way they work all day long, but then we see that they have been surfing on net, using YouTube, streaming or looking at Facebook. It is therefore a very handy program. 

What is most valuable?

I am very impressed by the new version's security - on-premise or on the cloud. We have integrated the program with FortiView to get a better-customized log and more scalability on the application. The newer version is also much faster than the previous one and we have more visibility on whatever is happening on our system. 

What needs improvement?

Reporting wasn't very good in the previous version, but I believe it has greatly improved. The newer version has more features and the quality of reporting is better too. 

I would also like to see an improvement in the rebooting.

For how long have I used the solution?

I've been using this solution for about 13 years now.

What do I think about the stability of the solution?

The stability of the solution is good - better than the previous version. Even the hardware had changed from DCVs to some STVs so now the hardware and software are more powerful compared to the previous version. We are now able to do 14-hour functionality. The program is disabled on the FortiManager by default, but we can enable it via the console in order to get the same visibility on the FortiAnalyzer. 

What do I think about the scalability of the solution?

The scalability of the program is good and we are hoping to increase our usage. I would like to see new features and better functionality, though. For the scalability of the FortiAnalyzer, we need to take into consideration the time it will take to load 30 users instead of only 14. So maybe we would perhaps need an upgrade license for FortiAnalyzer deployment in that case.

How are customer service and technical support?

The technical support isn't very good, I rate it a 2 out of 5. I don't really rely on their support because in the past I had some issues and the support team could not help me. 

How was the initial setup?

The initial setup was really straightforward. The duration of the deployment depends on the requirements of the customer and the kind of reports they want to get. It can be customized to the client's specifications. Some only use it for visibility while others want to get detailed reports. If the requirements are complex, it will take around two days. Otherwise, it will take a few hours. It is very easy to deploy the FortiAnalyzer. 

What's my experience with pricing, setup cost, and licensing?

This program is quite expensive. We have to renew the hardware every year and the hardware is very expensive. And we need to renew the licensing for application control too. 

What other advice do I have?

I rate this solution a 6 out of 10. It is a good security firmware for automation. From a single dashboard we can get all the logs and traffic information on our firewall. We can get more visibility, so there is no need for the engineer to go in each and every firewall to get information. 

Even if we don't use the FortiAnalyzer, we can use a FortiCloud to send a log. But we are still using a cloud-based solution. We are using our internet bandwidth to send logs. That's in real-time or scheduling. If bandwidth is the key factor, I will not recommend the customer to use a FortiCloud. And even if you are using the FortiCloud, the basic free version, you have a retention log for only seven days. If you want to have a longer retention log, let's say for one year, then you need to create a subscription with FortiGate. In that case, it is better to have a FortiAnalyzer on-premise. Always try to listen to your customer.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
May 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
reviewer1718736 - PeerSpot reviewer
Vice President of Innovation and Customer Solutions at a tech services company with 201-500 employees
Real User
Useful reports, scalable, and priced well
Pros and Cons
  • "The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well."
  • "The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release."

What is our primary use case?

We're a managed service provider and we use Fortinet FortiAnalyzer to generate reports for our customers. We manage our customer's Fortinet environment and FortiAnalyzer allows us to send a monthly report or on-demand report to our customers.

What is most valuable?

The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well.

What needs improvement?

The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release.

In a future release, if they could turn they could turn Fortinet FortiAnalyzer into a multi-vendor supporting tool it would be awesome. However, I do not think this will happen.

For how long have I used the solution?

I used Fortinet FortiAnalyzer for approximately two years.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

Fortinet FortiAnalyzer is easy to scale. We have approximately 50-100 employees using this solution.

Which solution did I use previously and why did I switch?

We have other log analyzers, but we have found with Fortinet FortiAnalyzerwhen you have a Fortinet environment, it's fully integrated. This was what we were looking for, we were not looking for multi-vendor solutions, we were looking for the best log analysis tool for Fortinet.

How was the initial setup?

The solution is easy to set up.

What's my experience with pricing, setup cost, and licensing?

We found the price of Fortinet FortiAnalyzer to be reasonable.

What other advice do I have?

I would advise those wanting to use Fortinet FortiAnalyzer to use an MSP, to use a managed service provider, they can call us.

I rate Fortinet FortiAnalyzer an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Real User
Great dashboard with customizable reporting and excellent logs
Pros and Cons
  • "There are customizable workflows that you can work with. You can automate certain tasks in FortiAnaylzer in the incidents and events sections."
  • "It's possible that they could add some advanced analytics and some proactive controls for logging analytics. That will help a lot."

What is our primary use case?

The Primary case is to collect & monitor logs & events from all of our firewalls and appliances in one single interface with analysis

How has it helped my organization?

Our work has been more focused and efficient due to the automatic notifications and reports

What is most valuable?

You can monitor all appliances from a centralized location. 

You have a front dashboard for all our operations and all the logs. If you need to search for anything you can just dig deep into the logs.

For example, if you are searching for an email to find out why it is blocked, you will be able to see the policy that blocked it, which logs were triggered, etc... It gives you all the information you need right there, from the dashboard.

The solution offers excellent customizable reports. In our case, we needed a monthly report of all internet consumption, and we were able to easily create this.

There are pre-defined templates. The logs cover any question or need that we populate within these templates. However, you can also build your own template.

There is great analytics that can be used in different departments. For example, our marketing department can go more into media patterns and not just into browsing patterns.

Everything is easily visible and can be tracked and studied.

SOC is very helpful. It shows which IPs are targeting your environments. It shows you the threat levels of all the threats you're facing - including the locations, which policy was triggered et cetera. It will even tell you if the system blocked the threat or not.

FortiAnaylzer is compatible with all of our web browsers. 

There are customizable workflows that you can work with. You can automate certain tasks in FortiAnaylzer in the incidents and events sections. 

What needs improvement?

It is a pretty big software package. It has a lot of features which maybe aren't that useful. 

It's possible that they could add some advanced analytics and some proactive controls for logging analytics. That will help a lot.

The could be more automation and more artificial intelligence integrated into the solution.

It was a service model application originally. It needs to have some artificial intelligence in dealing with the analysis of the nodes, and not just showing the nodes. I'm one version behind the latest version, so I don't know if they added it yet, however, if they haven't it would be a good thing to put into their roadmap.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

My solution is based on VM ova image which is predefined by Fortinet. I don't remember when was the last time I restarted the machine which shows no matter what is the size of logs collected the system doesn't crash.

What do I think about the scalability of the solution?

The scalability is pretty good. It's only limited in the log size. You can buy five gigs or 10 gigs if you need to. It depends on how you're going to handle/store the logs.

That said, it is scalable since you are only billed with the size of logs you are using as per the packages and you don't need to modify the cpu/ram. I have it installed on a VM environment and it's connecting to data all over my sites that are both inside and outside Lebanon.

How are customer service and technical support?

Technical support is perfect whether from the vendor or from the online support. I'm lucky to have a partner in Lebanon who is a preferred platinum partner with Fortinet. Whenever we open a case with them we always get a clear response. They are professional. We're quite satisfied with the level of support we are getting.

How was the initial setup?

It is very straight forward, the only thing that you might do some customization in the report and the event management. Other than this everything is predefined and based on templates, so you are able to add your touch on the reports as well.

What about the implementation team?

I have implemented it with a vendor who is the leader in our region working with Fortinet Solutions.

What other advice do I have?

We're Fortinet end-users.

I was on older versions and now I'm with a newer version. People have faced many issues after downloading the latest update so I tend to keep one update back from the newest one to avoid issues.

I'd advise other potential users that, first of all, if they have Fortinet products in their environment, they should consider FortiAnaylzer. If they don't have it, they shouldn't consider it. They need to have Fortinet appliances.

Secondly, it is a very easy configuration, so companies will not have any problems configuring the FortiAnaylzer. It doesn't require a lot of resources.

We're going to bring a dedicated server for our FortiAnaylzer due to the fact that it is a bit of a predefined virtual machine that we can download from Fortinet's side. If you don't want to go deep in the reports and logs, it can rely on the built-in reporting tools in your appliances.

If you happen to have three Fortinet solutions in your environment then you need to have a FortiAnaylzer as it helps a lot in troubleshooting. It helps a lot with predicting everything that you might see happening on a lot on your network. You will need to have FortiAnaylzer due to the fact that the reporting is not that advanced in the appliances.

Overall, I'd rate the solution eight out of ten. If it was more automated and added in some AI elements, I would rate it higher.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
Very good log analysis and reporting with a straightforward deployment
Pros and Cons
  • "The log analysis and reporting are both quite good."
  • "The solution lacks business intelligence features. It's much too basic."

What is our primary use case?

We're a service provider. Our clients use the solution for log management.

We are using physical and virtual end ware. We have a physical and logical virtual environment for using this platform, which we provide to our customers.

What is most valuable?

We are utilizing the previous site end dividers and the IPS, IDS DDoS features. 

The log analysis and reporting are both quite good. 

What needs improvement?

The solution doesn't have online analysis. We can't analyze certain parts of the logs. For example, we can't analyze current logs.

It would be helpful if we could use the system we use to monitor everything to also check the live traffic or live logs.

The solution lacks business intelligence features. It's much too basic.

For how long have I used the solution?

I've been using the solution for two or three years.

What do I think about the stability of the solution?

The solution is stable. We've never faced issues.

What do I think about the scalability of the solution?

The solution does not scale easily. It's a hardware solution. We have FortiAnalyzer hardware, and since it has a hardware agent on the storage ware, it requires Forti capacity for analyzing purposes. There's only a finite amount of space in the hardware itself. It isn't infinite.

How are customer service and technical support?

We've dealt with technical support in the past and we've been very satisfied at the level of support we've received so far.

How was the initial setup?

The initial setup varies from company to company. Some are straightforward, some are complex.

Deployment is a simple task. FortiAnalyzer comes with the hardware version and a virtual agent. We just deploy and integrate it with the other Fortinet products.

Which other solutions did I evaluate?

There is a lot of competition for Fortinet in this area, including USM and Palo Alto.

What other advice do I have?

We are Fortinet partners.

For those organizations that need to use a product for reporting or some analysis of logs, this is a good solution. 

I'd rate the solution seven out of ten. The features are basic, and there's not too much business intelligence behind them. If it offered more of that, I'd rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Hector Santiago - PeerSpot reviewer
Senior Technical Sales Engineer at Logicalis
MSP
Top 10
A solution for firewall, URL filtering, and SD-WAN
Pros and Cons
  • "We use the solution for enterprise firewalls, URL filtering, and SD-WAN."
  • "The solution could embed monitoring."

What is our primary use case?

We use the solution for enterprise firewalls, URL filtering, and SD-WAN.

What needs improvement?

The solution could embed monitoring.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.

What do I think about the scalability of the solution?

The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is good.

What other advice do I have?

I recommend it because it's a perfect solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer2132547 - PeerSpot reviewer
solution architect at a non-profit with 51-200 employees
Real User
Low cost and easy to set up, but needs to be easier to use
Pros and Cons
  • "There are a lot of monitoring features available."
  • "They need to make the monitor better."

What is our primary use case?

We primarily use the solution as an analysis tool. 

What is most valuable?

We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.

Overall, it's a useful tool. 

The cost is very low. It's one of the reasons I am using it. 

There are a lot of monitoring features available. 

It is easy to set up. 

What needs improvement?

You have to play a lot with it in order to find what you need and how to use it. 

It is not easy to use.

We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.

We haven't received much help from the team. They haven't tried to make it better or more user-friendly. 

They need to make the monitor better.

They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs. 

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is okay. I'd rate it between five and seven out of ten. 

We have 2,000 users on the solution right now. 

How are customer service and support?

The technical support is good overall. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not use a similar product previously. 

How was the initial setup?

The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.

What other advice do I have?

I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MOHAN RAUT - PeerSpot reviewer
Senior Network Architect at NTT Global Networks Incorporated
MSP
Stable, but the initial setup is complex
Pros and Cons
  • "The analyzer is the most valuable feature."
  • "The deployment is complex and has room for improvement."

What is our primary use case?

We use the solution for log analysis.

What is most valuable?

The analyzer is the most valuable feature.

What needs improvement?

The deployment is complex and has room for improvement.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

The initial setup is complex. The deployment took a few hours.

What about the implementation team?

The implementation was completed with an integrator.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license.

What other advice do I have?

I give the solution a six out of ten.

I do not recommend the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2025
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