We use GitHub for the resource management of our central system. We are customers of GitHub and I'm a solution architect.
Solutions Architect at a tech vendor with 1,001-5,000 employees
Integrates well with third-party tools and is very user-friendly
Pros and Cons
- "Has great integration with third-party tools."
- "The onboarding process could be simplified."
What is our primary use case?
What is most valuable?
It's great that GitHub integrates easily with Jenkins. It's helpful for the DevOps as well, checking in and checking out, the solution incorporates well. It's easy to integrate with third parties as well as with other build management tools. It's a really user-friendly tool.
What needs improvement?
There are some minor areas of improvement that could be made, specifically the onboarding processing which I think could be simplified. It would be great if GitHub could integrate with AI and machine learning systems.
For how long have I used the solution?
I've been using this solution for two years.
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GitHub
January 2026
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability is good. We're using it with Microsoft, Docker and Kubernetes, and whenever there's an increase in traffic, we're able to manage that.
Which solution did I use previously and why did I switch?
I previously worked on GitLab but find GitHub has many more options and features, particularly in terms of project and SQL management. It was easy to migrate from GitLab to GitHub.
How was the initial setup?
The initial setup is very easy and there are multiple ways to integrate GitHub Dash or to command prompt and that simplifies things. We migrated to pipeline to build and deploy the process.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Director at a government with 1-10 employees
Secure, easy to use, and open-source
Pros and Cons
- "The solution has been stable for us."
- "I cannot recall coming across any shortcomings of the product."
What is our primary use case?
We use GitHub for the development process of our online applications.
What is most valuable?
The solution is open-source and is built around a whole community.
The product offers an easy way of supporting our or approaching our repository and updating our code.
The solution has been stable for us.
It can scale well.
The product has been secure enough. We haven't had any issues with security.
What needs improvement?
I cannot recall coming across any shortcomings of the product.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
We haven't had any issues with stability. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. For how we use it, it's reliable.
What do I think about the scalability of the solution?
It is a scalable solution.
We are not a private company. We are a part of a government institution and we are the IT office of that government institution. There are 14 of us using GitHub.
How are customer service and support?
The product does have a good community around it that can assist users.
We've never reached out to GitHub technical support services.
How was the initial setup?
There's no installation process.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source and free to use.
What other advice do I have?
I would recommend the solution to other users and organizations. We have been quite satisfied with its capabilities.
I'd rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitHub
January 2026
Learn what your peers think about GitHub. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Is Simple, and Easy to Access, and Has a Valuable Two-Factor Authentication Feature
Pros and Cons
- "The product has a good UI. It's simple and easy to access, and technical help is easily available. The two-factor authentication security is another valuable feature."
- "I would like a more graphical, user-friendly UI, to avoid writing so much code on cmd."
What is our primary use case?
The solution mainly serves as our project repository. We use it to maintain different environments with the help of branches.
What is most valuable?
The product has a good UI. It's simple and easy to access, and technical help is easily available. The two-factor authentication security is another valuable feature.
What needs improvement?
I would like a more graphical, user-friendly UI, to avoid writing so much code on cmd.
For how long have I used the solution?
For personal use, I've been using the solution for two or three years. But in my office, we started using it this year.
What do I think about the stability of the solution?
Stability is good, it's stable. I haven't found any issues to date, even though it's big data. It works well.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and support?
We have an infrastructure team that handles technical support and everything else. The things we need are easily available on the internet.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to use GitLab (the free version I think), which had frequent deployment issues. So that's why we shifted to GitHub.
How was the initial setup?
My organization installed everything, including the two-factor authentication security.
What about the implementation team?
We implemented the solution in-house.
What other advice do I have?
I would rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Consultant at a computer software company with 11-50 employees
Easy setup, stable and satisfactory performance
Pros and Cons
- "The initial setup was easy."
- "There could be more integration into Azure."
What is our primary use case?
We use this solution for completing repository services code on Azure. We use it for different customers and to design and test environments. We also use it for some background testing.
How has it helped my organization?
We are satisfied with the performance, and we've never had any performance issues because we generally use it on a smaller scale. Using the solution feels like we are running a massive development team comprising a couple of other employees and me. We design the environment and can manage the branching and design better.
What needs improvement?
There could be more integration into Azure. It will make it easier for us to present it to customers.
For how long have I used the solution?
We have been using this solution for about three years.
What do I think about the stability of the solution?
It is stable, and we've never had issues.
What do I think about the scalability of the solution?
It is on cloud, so it is pretty scalable. We use it in the consultancy department to test and see customer environments and errors. It is also good when doing a cause analysis because you can see the code that is being used.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
It is a free solution.
What other advice do I have?
I rate this solution a seven out of ten. I would recommend GitHub, but Visual Studio is arguably a bit better.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Web Developer at a tech services company with 51-200 employees
Code hosting solution that enables version control and the automatic deployment of new code onto servers
Pros and Cons
- "I use this solution to store my code in a repository so we can manage version control which is useful."
- "It would be useful to have tutorial videos within the GitHub dashboard."
What is our primary use case?
Syed:
So, basically, I can store my code in some repository, so we can manage also that version control. So, if he developed some applications, so we can manage with versions, so that feature GitHub provide, so we can create some repositories. Through repositories, we can manage the versions, so it's very useful. So, also and that GitHub provide some CI/CD pipeline feature, so we can integrate CI/CD through GitHub, so whenever I commit that code, it will automatically deployed in our servers, so it was a very useful feature in GitHub.
How has it helped my organization?
Tutorial videos within the GitHub dashboard will very helpful.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We have between 300 to 400 users. There are five DevOps staff in our team who take care of maintenance.
What's my experience with pricing, setup cost, and licensing?
This is an open source solution and does not include licensing.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Director at a tech services company with 11-50 employees
Code hosting platform that offers flexible usage that can be ramped up or down
Pros and Cons
- "The flexibility of this solution has been most valuable. It operates on a pay per use basis where you can ramp up or decrease usage."
- "This solution could be improved by offering crowd sourced support where we could ask questions to other users."
What is our primary use case?
We use this solution for DevOps activities.
What is most valuable?
The flexibility of this solution has been most valuable. It operates on a pay per use basis where you can ramp up or decrease usage.
What needs improvement?
This solution could be improved by offering crowd sourced support where we could ask questions to other users.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We haven't had any problems where we've run out of capacity. We have 50 users on this solution.
How was the initial setup?
This solution does not require a big installation. It can be used as and when it is needed without a huge commitment.
What other advice do I have?
I would recommend using Githib to others.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect Lead at a tech vendor with 1,001-5,000 employees
Great availability, easy to expand, and user-friendly
Pros and Cons
- "The solution can scale."
- "If something has to be moved into approvals, and if they don't approve it in a few hours, then they should move the approval request to some other user, or they should have a way to escalate it."
What is our primary use case?
It's mostly for versioning only, maintaining code branches, and sharing the code across to the wider community. It depends if it's a private one or a public one. It's mostly for collaboration across people.
What is most valuable?
There was versioning software before. It's now on the cloud and it's kind of available from anywhere, et cetera. You can access it from anywhere, and if you want, you can collaborate with a wider audience if you make a public repository. Otherwise, whatever was existing in versioning software, probably that's taken to the web and to the cloud to scale.
The differences that they give upfront are good. You can evaluate and check whatever is being shared.
It's stable.
The solution can scale.
We find it user-friendly.
What needs improvement?
Mostly they have the features that we need and they are currently being used. There are two approvals already. However, if something has to be moved into approvals, and if they don't approve it in a few hours, then they should move the approval request to some other user, or they should have a way to escalate it.
For how long have I used the solution?
I've used the solution for only a year now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. It has been reliable and the performance is good.
What do I think about the scalability of the solution?
We mostly use the solution for client projects. Across the company, I can't answer how many people use it exactly. We work with customers, so we see it used at the customer end.
We have not experienced any limitations of assets in terms of storage so far.
It's very scalable.
How are customer service and support?
I've never used technical support for GitHub. I can't say if they would be responsive or helpful.
How was the initial setup?
In terms of the setup, only the clients have you install it on your side. You have some clients that used to access it from the desktop basically, so that is the only place where you have to install the solution.
It's cloud, so you don't need staff for maintenance. It's designing the branches only that you need to worry about. It's like Gmail. You don't need any people for maintaining it.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing. I'm not sure how it works or how much it costs.
What other advice do I have?
I'd recommend the solution to others.
I'd rate it, overall, at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a tech vendor with 10,001+ employees
Very user friendly, integrates with AWS, Azure, and Google Cloud, and is a very stable solution
Pros and Cons
- "I find GitHub very user friendly."
- "As of now, if I would like to learn about GitHub or its features, I would have to look on YouTube. It would be nice if they were able to send out a newsletter with explanations of new features that they are offering and what features are available."
How has it helped my organization?
I find GitHub very user-friendly.
What needs improvement?
Nothing is coming to my mind that needs to be improved with GitHub.
As of now, if I would like to learn about GitHub or its features, I would have to look on YouTube. It would be nice if they were able to send out a newsletter with explanations of new features that they are offering and what features are available.
For how long have I used the solution?
I have been working with GitHub for four to five years.
What do I think about the stability of the solution?
GitHub is a very stable solution.
What do I think about the scalability of the solution?
GitHub is scalable. We are more than 200 individuals, in many countries.
How was the initial setup?
The setup of GitHub is very simple if you have a knowledge of Linux and follow the process document.
What's my experience with pricing, setup cost, and licensing?
We have the licensed version of GitHub.
Which other solutions did I evaluate?
We have Bitbucket and it is pretty good.
What other advice do I have?
GitHub can integrate with AWS, Azure, and Google Cloud. If you are using a VPN, the integration will be more difficult. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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