We use GitHub for the development process of our online applications.
Executive Director at Naga City Investment Board
Secure, easy to use, and open-source
Pros and Cons
- "The solution has been stable for us."
- "I cannot recall coming across any shortcomings of the product."
What is our primary use case?
What is most valuable?
The solution is open-source and is built around a whole community.
The product offers an easy way of supporting our or approaching our repository and updating our code.
The solution has been stable for us.
It can scale well.
The product has been secure enough. We haven't had any issues with security.
What needs improvement?
I cannot recall coming across any shortcomings of the product.
For how long have I used the solution?
I've been using the solution for three years.
Buyer's Guide
GitHub
June 2025

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What do I think about the stability of the solution?
We haven't had any issues with stability. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. For how we use it, it's reliable.
What do I think about the scalability of the solution?
It is a scalable solution.
We are not a private company. We are a part of a government institution and we are the IT office of that government institution. There are 14 of us using GitHub.
How are customer service and support?
The product does have a good community around it that can assist users.
We've never reached out to GitHub technical support services.
How was the initial setup?
There's no installation process.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source and free to use.
What other advice do I have?
I would recommend the solution to other users and organizations. We have been quite satisfied with its capabilities.
I'd rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Software Engineer at Creditas
Provides the SFH key to protect our passwords and connection, it's very helpful
Pros and Cons
- "GitHub provides the SFH key to protect our passwords and connection."
- "Our firewall was blocking cloning and downloading with SSH."
What is our primary use case?
We are customers of GitHub.
What is most valuable?
GitHub provides the SFH key to protect our passwords and our connection, it's a helpful product. It secures our repositories so any attempt to access from outside the company is blocked. We also have control of our product versions in GitHub, which is very useful. I like the fact that you can use it on any device.
What needs improvement?
The only problem we have is that our firewall was blocking cloning and downloading with SSH.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
GitHub is stable. In the three years that I've been working with it, we've had very few problems.
What do I think about the scalability of the solution?
Stability is good, we have around 200 users.
How are customer service and support?
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
What's my experience with pricing, setup cost, and licensing?
This is a free solution so there are no licensing costs.
What other advice do I have?
I rate this solution 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitHub
June 2025

Learn what your peers think about GitHub. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Site Head - IOT NW Products & Solutions at Itron, Inc.
Scalable, reliable, and reasonable priced
Pros and Cons
- "I have found GitHub stable."
- "GitHub storage is one of the main requirements and it could improve."
What is our primary use case?
We are using GitHub for all of our repositories. We can store the code, collaborate with different developers, build, and create a pipeline.
What needs improvement?
GitHub storage is one of the main requirements and it could improve.
For how long have I used the solution?
I have been using GitHub for approximately four years.
What do I think about the stability of the solution?
I have found GitHub stable.
What do I think about the scalability of the solution?
GitHub is scalable.
Every developer in the R&D department is using GitHub in my company. There are approximately 2,300 people in the R&D department.
How are customer service and support?
I have not contacted technical support to need to contact support.
Which solution did I use previously and why did I switch?
We used different solutions prior to GitHub, such as Perforce and Rational.
What's my experience with pricing, setup cost, and licensing?
The licensing model for GitHub is user-based. Whenever the new developer joins we have to get a new license and register their ID. The overall price of the solution is reasonable.
What other advice do I have?
I would recommend the solution to others. It is very good.
I rate GitHub a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Digital Transformation at a manufacturing company with 1,001-5,000 employees
Provides good code storage and versioning options
Pros and Cons
- "This product is very good for storing and versioning code."
- "The UI is a little outdated, so that could be improved."
What is our primary use case?
I use the solution to store most of my Python projects.
What is most valuable?
This product is very good for storing and versioning code.
What needs improvement?
The UI is a little outdated, so that could be improved.
For how long have I used the solution?
I have been using GitHub for six months.
What do I think about the stability of the solution?
The stability of the solution is sufficient.
What do I think about the scalability of the solution?
The solution doesn't need to be scaled in this case, as it's just for my personal use.
How are customer service and support?
I have never had to contact technical support.
How was the initial setup?
There was no need for an initial setup as I just use the solution on the cloud.
What's my experience with pricing, setup cost, and licensing?
I haven't had to pay anything for GitHub, I use the free version.
What other advice do I have?
I rate this solution an eight out of ten, and would recommend it to other users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a tech vendor with 10,001+ employees
Very user friendly, integrates with AWS, Azure, and Google Cloud, and is a very stable solution
Pros and Cons
- "I find GitHub very user friendly."
- "As of now, if I would like to learn about GitHub or its features, I would have to look on YouTube. It would be nice if they were able to send out a newsletter with explanations of new features that they are offering and what features are available."
How has it helped my organization?
I find GitHub very user-friendly.
What needs improvement?
Nothing is coming to my mind that needs to be improved with GitHub.
As of now, if I would like to learn about GitHub or its features, I would have to look on YouTube. It would be nice if they were able to send out a newsletter with explanations of new features that they are offering and what features are available.
For how long have I used the solution?
I have been working with GitHub for four to five years.
What do I think about the stability of the solution?
GitHub is a very stable solution.
What do I think about the scalability of the solution?
GitHub is scalable. We are more than 200 individuals, in many countries.
How was the initial setup?
The setup of GitHub is very simple if you have a knowledge of Linux and follow the process document.
What's my experience with pricing, setup cost, and licensing?
We have the licensed version of GitHub.
Which other solutions did I evaluate?
We have Bitbucket and it is pretty good.
What other advice do I have?
GitHub can integrate with AWS, Azure, and Google Cloud. If you are using a VPN, the integration will be more difficult. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Web Application Architect at Dbitpro, llc
A mature and polished solution with excellent functionality, and highly scalable with great customer support
Pros and Cons
- "The versioning of the code and the tracking of changes are definitely some of my top features."
- "The solution could have better support for the Markdown language."
What is our primary use case?
We use the solution when developing new code or modifying existing code, changes are tracked and other team members can review the code before production.
How has it helped my organization?
The ability to track external changes to repositories we are using has been very useful for us. If we have a piece of code that's being implemented and it makes use of modules that we're calling externally from, let's say NPM, and a defect is found in one of those NPM modules, we're immediately alerted that a defect has been found in libraries outside of our code space. This enables us to keep in touch with defects that other people have discovered in the code that we're using. GitHub informs us as other users discover broken code, which allows us to deal with issues very quickly, without investigation on our part.
What is most valuable?
The versioning of the code and the tracking of changes are definitely some of my top features.
The ability to code reviews with peers.
The automatic checking to make sure that any of the code in my repository is not out of date with any modules that I'm making use of.
What needs improvement?
The solution could have better support for the Markdown language.
For how long have I used the solution?
I've been using the solution for over ten years, probably since its beginning.
What do I think about the stability of the solution?
The solution is very stable, they have been working on it for over a decade.
What do I think about the scalability of the solution?
The product is extremely scalable. We've seen applications that are hundreds of thousands of lines of code and it doesn't have any problems working with them.
I'm a contractor for the Department of Veteran Affairs, and we've easily got several thousand people making use of the code just within the VA itself. It's being used by almost everyone on a product development team, including project managers, testers, developers, and documentation specialists.
How are customer service and support?
The support is very good. We make use of Slack for communication and we have dedicated technical support for GitHub right in our Slack, which allows us to get responses within minutes from their technical support team.
How was the initial setup?
The initial setup was very simple.
It really depends on the application we're working on. I've seen deployments take as little as 15 or 20 minutes to push out a code change, up to hours or days depending on the functions that we're changing.
What about the implementation team?
We implemented the solution via an in-house team.
Due to the cloud environment, we don't need anyone for maintenance, that's all done by GitHub.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise licensing agreement, and I am not part of the finance department so I can't say how much it costs.
What other advice do I have?
I would rate GitHub a nine out of ten.
The implementation is a hybrid public and private cloud. GitHub in some ways is similar to NPM, but it is a code repository primarily for code versioning systems. It's all cloud-based and we just upload our code to it. There are functions within GitHub that will take and monitor the code that's uploaded and any NPM repositories that it makes use of, and confirms that your code is making use of the latest code repositories. Anytime there is a discrepancy or an upgrade to one of the code repositories, it lets you know what that upgrade is.
They're constantly making improvements to the environment, adding new features and functionality. The new features and functions that they're coming out with are available to me sometimes before I realize I even need them.
We use GitHub extensively with any new product we are developing and we're going to keep doing it that way. I would advise anyone to implement this solution.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project lead at a tech services company with 10,001+ employees
Easily accessible but requires some technical knowledge
Pros and Cons
- "A great feature is being able to have different repositories and different kinds of projects in a single solution at a single time. It's just a click away."
- "The only thing I see missing in GitHub is that it isn't very user friendly for key personnel who don't have in-depth, technical knowledge. In Jira, there are many functions to upload our test cases, and in GitHub we can only do it manually. There are functions which can be used to upload different files, but that still requires some technical knowledge. A layman cannot do it."
What is our primary use case?
We use GitHub because we don't have any paid solutions, and GitHub is freeware. It's open to all, and there aren't big licensing fees, like with Jira or any other tool. Apart from that, because it's totally cloud based, we don't need any extensions, and our developers and DevOps are all in sync and are able to get help with their second branches. So, we are all using the same platform to manage our product.
It's a cloud solution.
How has it helped my organization?
It is easily accessible. Even if someone doesn't have the paid version of the GitHub license, the minimum license, they can still use it for themselves. Sometimes Jira extensions are only installed on a server on the client side, so you need a VPN connection to access that, but with GitHub access is based on your ID, so you can access it from anywhere.
While we are working from home because of the pandemic—and when we didn't have proper VPNs—it helped us assess all our defects, which are placed in GitHub very easily. We don't need to rush the VPN connection and then access all these things. It was really easy. It also has two-factor authentication, which helps us authenticate users very easily.
What is most valuable?
A great feature is being able to have different repositories and different kinds of projects in a single solution at a single time. It's just a click away. If I compare it with Jira, that's one of the best features.
What needs improvement?
The only thing I see missing in GitHub is that it isn't very user friendly for key personnel who don't have in-depth, technical knowledge. In Jira, there are many functions to upload our test cases, and in GitHub we can only do it manually. There are functions which can be used to upload different files, but that still requires some technical knowledge. A layman cannot do it. Someone has to be trained with all those artifacts.
In the next release, I would like to see more QA friendly features like extensions. In Jira, you can modify different extensions. GitHub doesn't have that. They have many standard features, but sometimes I feel that there is something that I need but it's missing.
For how long have I used the solution?
I've been using GitHub for more than three years.
What do I think about the stability of the solution?
GitHub is very stable. I have seen many different sections which are also easily accessible. For developing a product, you don't need to travel or do research work. In GitHub, there are many other repositories that are public. You can also navigate and see what others are doing if they have some public examples. It's like a type of overflow. You get many examples from this, and then by seeing those examples, you can directly implement that work and have a glimpse at other things.
What do I think about the scalability of the solution?
Scaling the solution is very easy.
In my organization, there are 130 people currently using GitHub. It has been used quite extensively because 130 guys are using it on a daily basis for checking their codes along with user stories.
We haven't needed anyone for maintenance of this solution.
Which solution did I use previously and why did I switch?
I have previously used Jira. When I was using Jira, I wasn't applying projects, so they were funding the project and using the Jira platform for managing their product. Currently in the project I'm on, we don't have a lot of funds for Jira, so we searched for the open source and found GitHub. We liked it because it was solving all of our queries. Whatever our needs were, we were able to accomplish them with GitHub.
How was the initial setup?
Initial setup was very simple.
What about the implementation team?
There was no implementation strategy because GitHub is cloud based. It doesn't require any sort of deployment from our end. There was just a configuration that we needed to do to make it work with our code. There were simple sections which we needed to run, but our developers were able to collaborate easily.
We worked with our in-house team. There was no mediator between us.
What's my experience with pricing, setup cost, and licensing?
If there are only 10 people using a particular repository, then GitHub is free. But if we increase the number of users, we need to pay the normal charge for GitHub.
What other advice do I have?
I would rate this solution 7 out of 10.
If someone is managing the product as well as doing the test management, they should go with GitHub. It's very easy to understand and track everything, and you can even see the different check-ins.
If someone is specifically going for a test management tool and they need the proper agile-based tools, they should go for Jira.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Offers time reduction and enables remote work
Pros and Cons
- "GitHub provides good time reduction and this is what I value the most."
- "The security point should be addressed in the next release and scaling is also an issue."
What is most valuable?
GitHub provides good time reduction and this is what I value the most. My team uses GitHub for working remotely. Security is also a good feature of the solution. It's as if the solution creates a security barrier in the server, whereby I can push changes they make to my server once they come to GitHub.
The solution has a lot of features. Should my developer leave tomorrow, the changes he has made will remain, even as another developer could do the work.
What needs improvement?
The branches created for the separate software and enrollment should be improved. There is a need to create separate software branches, such as for the production, operation and development teams, who are licensed, in respect of their need to match to test what they develop in a test environment. I can immediately go back and look at the features to see if they are up to the mark, such as those involving unnecessary code.
As someone who works in infrastructure, I know how hard it can be to create things on this level, but it can be worthwhile. Confirmations and requisite future updates are in the end user's domain. The migration of the databases, such as the migration of my websites to the new WordPress sites, works at times but is slow. In such a case, the hardware must be increased. When it comes to the question of whether we should change to new servers and set up a new infrastructure level, I have found GitHub to be very helpful. It pushes the code directly to the repository and dumps the database on the other end.
The security point should be addressed in the next release. Scaling is also an issue. If the code is very high on the user side and I should suddenly find myself wanting to increase the monthly use of my website from 10,000 to 30,000 people, it can create an imbalance in the infrastructure. In the case of the code level, we may see issues involving optimization.
For how long have I used the solution?
I have been using GitHub for more than seven or eight months.
What do I think about the scalability of the solution?
The solution is easily scalable and encourages migration. While I have other products at hand, GitHub makes things fun. We wish to lead and expand. We want to scale this project to the next level, since we have certain customers in hand.
How are customer service and technical support?
I had to make use of technical support two months back, when I first started working and had a learning curve. This was while I was exploring new ideas as relate to my infrastructure experience. When encountering changes to the core side or the scaling, it is necessary to make use of technical support. An abrupt increase can cause problems with the infrastructure, so I am looking for solutions that will not require me to make changes to it each time this should occur. GitHub allows the core to be scaled up with ease and it offers auto scaling.
How was the initial setup?
There is a certain amount of difficulty involved in the work we did with the developer. This is because we use private repositories, not public ones, for security reasons and this requires the developer to have a code for a secure shell.
When we do the initial setup in the cPanel, we are supposed to utilize it for our infrastructure. The enrollment is set up to the cloud and the cPanel and GitHub to the local systems, wherever the developer may be found. Usually, they are remote. We have confidence that the developer reposits first to his local system and from there to the cloud and we must execute shell for these development purposes.
What other advice do I have?
Our initial deployment was with Cloud One. The cPanel is the browser involved. We make use of WordPress.
GitHub is the perfect tool for use at present and is extremely necessary. It is one of the best solutions out there. Apart from GitHub, you need to use the local Git version control system since it involves code on a cloud platform. Git version is very helpful. One could download the large types of codes to do on the core level so that there will not be a need to go to the cloud setup every time. The code commands can be run from the local system. Setup and migration can be done with ease. The person would set up the order and the view. In my experience, GitHub is very easy to operate.
I rate GitHub as a perfect ten out of ten.
I previously used different tools. At present, I am utilizing GitHub and providing assistance with cell phone numbers. The solution allows me to make workspaces and perform changes with ease. It also allows for easy monitoring. I receive updates from Slack for confirmation purposes. There is no need to wait on my developers, as a connection can be made with the production server.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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