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reviewer1613397 - PeerSpot reviewer
IT Systems Engineer at a tech services company with 11-50 employees
Real User
Top 20
Nov 4, 2024
Enhanced security and access with advanced protocol features
Pros and Cons
  • "I find the security of Horizon to be most valuable."
  • "It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients."

What is our primary use case?

We are continuing to use Horizon 8 for remote work. Our company data, along with customer data, is stored in the private data center. Horizon is used for accessing the data center and data.

How has it helped my organization?

If you configure Horizon well and limit access solely through Horizon 8, it enhances security by reducing the entry points for accessing data.

What is most valuable?

I find the security of Horizon to be most valuable. The Vue protocol, which is VMware BaaS, and the new BaaS codec feature of this protocol are particularly beneficial. The implementation of Instant Clone Technology also provides utility.

What needs improvement?

It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients. A better in-built multi-factor authentication solution would also be advantageous. While there are ways to achieve this through Microsoft Azure and Google, a more integrated approach within Horizon would be ideal.

Buyer's Guide
Horizon 8
January 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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For how long have I used the solution?

We have been working with Horizon 8 for a long time and have continued with each version since its release.

What do I think about the stability of the solution?

Stability is becoming a bigger issue for many software products these days, not just Horizon 8. Security issues can sometimes arise, which impacts stability.

What do I think about the scalability of the solution?

In terms of scalability, it is not a significant problem, suggesting that Horizon scales effectively.

How are customer service and support?

Our experience with VMware's customer service is limited. I would rate it a six out of ten due to possible transitions and product changes over recent years.

How would you rate customer service and support?

Neutral

How was the initial setup?

We cater to small companies, typically around 50 to 100 users. For these sizes, the setup is manageable and not overly complex. However, implementing a high-level solution for larger companies can be more complicated.

Which other solutions did I evaluate?

I primarily have experience with Horizon 8, without reference to other specific solutions.

What other advice do I have?

I can recommend Horizon to other users based on its security features and effective management processes.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Engineer at a tech services company with 11-50 employees
Real User
Top 5
Sep 24, 2023
Provides good scalability, but the initial setup process could be easier
Pros and Cons
  • "It is a stable product."
  • "The product's initial setup process could be easier."

What is our primary use case?

We use VMware Horizon View for its remote access feature.

What needs improvement?

The product's initial setup process could be easier.

For how long have I used the solution?

We have been using VMware Horizon View for a few years now. At present, we are using the latest version.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 100 VMware Horizon View users in our organization. It is a scalable product.

How was the initial setup?

The initial setup is complicated. It takes one week to complete and requires two executives to work on deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. We purchase its yearly license.

What other advice do I have?

I recommend VMware Horizon View to others and rate it a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Horizon 8
January 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer2096580 - PeerSpot reviewer
Senior Systems Engineer at a government with 1,001-5,000 employees
Vendor
Mar 17, 2023
Stable, scalable, and good support
Pros and Cons
  • "The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications."
  • "The integration could be improved."

What is our primary use case?

We use the solution for remote desktops for a small number of users, but we do not use Citrix. Therefore, Horizon View is sufficient for us to publish applications or desktops for small services.

What is most valuable?

The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications.

What needs improvement?

The integration could be improved. For example, there could be more integration and easier integration with products such as Okta and Duo. VMware Horizon View could be a multifactor authentication and authorization product, with more options for workflows, user assignments, and group assignments. Currently, it is complicated to configure a demo, so more integration would be beneficial.

For how long have I used the solution?

I am currently using the solution.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1643313 - PeerSpot reviewer
ICS Cybersecurity Consultant at a computer software company with 51-200 employees
Vendor
Aug 24, 2021
Easy to set up, perfect for building lab environments, and free to use
Pros and Cons
  • "The initial setup is very simple and straightforward."
  • "VMware has purchased by Dell, they started to remove a lot of their support for non-Intel hardware and that's a bit of a problem. They dropped a lot of support for hardware that people commonly use and it just so happened that this hardware is not Intel. It makes it difficult to get assistance."

What is our primary use case?

The solution is primarily used to manage VMs. 

How has it helped my organization?

.

What is most valuable?

The free version of the solution is great. It's perfect for if you have to build lab environments. 

What needs improvement?

They need to improve the stabilization process of major releases.

For how long have I used the solution?

Few years.

What do I think about the stability of the solution?

The stability can be an issue when new versions are released.

What do I think about the scalability of the solution?

N/A: I use the solution for a lab environment.

How are customer service and technical support?

As a free product, they do not offer technical support. Therefore, when I use it, I am on my own and I do my own troubleshooting.

Which solution did I use previously and why did I switch?

Some Virtual Box - I prefer VMware

How was the initial setup?

The initial setup is not difficult or complex. It's a very easy process. A company shouldn't have trouble with the implementation.

What's my experience with pricing, setup cost, and licensing?

This product is free to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.