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reviewer1655805 - PeerSpot reviewer
Engineer at a government with 10,001+ employees
Real User
Aug 26, 2021
Stable, good technical support, and secure
Pros and Cons
  • "The most valuable feature of this solution has been security."
  • "The initial setup was not difficult but there is room for improvement."

What is our primary use case?

We are using VMware Horizon View for workstation replacement. We are mostly still in the development stage.

What needs improvement?

The most valuable feature of this solution has been security.

For how long have I used the solution?

I have been using VMware Horizon View for approximately one year.

What do I think about the stability of the solution?

The stability has been good.

Buyer's Guide
Horizon 8
March 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

How are customer service and support?

Whenever I had to use the technical support from VMware I had a good experience.

How was the initial setup?

The initial setup was not difficult but there is room for improvement.

What other advice do I have?

I rate VMware Horizon View an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1613397 - PeerSpot reviewer
IT Systems Engineer at a tech services company with 11-50 employees
Real User
Top 20
Jul 11, 2021
Integrates well with other systems, and is stable
Pros and Cons
  • "We like that VMware is the top competitor in virtualization."
  • "There are some issues with RAM in the system."

What is our primary use case?

We are selling this solution, but my position is in IT. I provide technical support to our clients.

Our customers use this solution for virtualization.

What is most valuable?

We like that VMware is the top competitor in virtualization. Many customers have this technology for virtualization.

It integrates well with other systems.

What needs improvement?

There are some issues with RAM in the system. There are also some issues with Windows 10, which is running the platform.

Windows 10 has several applications that are available from the Windows Store, and these applications may not work correctly.

We would like to see some of the features that are offered in the highest edition also included in the Standard Edition.

The higher edition has some tools or functions that are called Horizon Smart Policy. It is a very good function that should be included with the standard edition. 

For how long have I used the solution?

I am certified in this product.

What do I think about the stability of the solution?

It's a stable solution now. With the latest version, it is very stable. It is now moving to Horizon 8, which has made a lot of changes.

How was the initial setup?

Because it is our job, it is not difficult. We have experience when it comes to implementing Horizon for our customers.

It is important in the beginning that you have some experience or some kind of training.

What's my experience with pricing, setup cost, and licensing?

There are different editions available at different cost points.

What other advice do I have?

I would rate VMware Horizon 7 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Horizon 8
March 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1600827 - PeerSpot reviewer
Automation & Instrumentation Expert at a construction company with 10,001+ employees
Real User
Jun 17, 2021
highly reliable, stable, and priced well
Pros and Cons
  • "The most valuable feature of the solution is its reliability."

    What is our primary use case?

    We use this solution to maintain the existing ESXi that we have.

    What is most valuable?

    The most valuable feature of the solution is its reliability.

    For how long have I used the solution?

    I have been using this solution for a few months.

    What do I think about the stability of the solution?

    I have found this solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    We have not had any issues with the service from the technical support team.

    How was the initial setup?

    The installation is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is affordable. However, there are extra fees for support.

    What other advice do I have?

    I rate VMware User Environment Manager an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1473789 - PeerSpot reviewer
    Senior Application Developer at a computer software company with 201-500 employees
    Real User
    Jun 11, 2021
    Being able to have access to local hardware is valuable, but if you don't have optimal switching and routing, it can get kind of laggy
    Pros and Cons
    • "The local hardware pass-throughs are valuable. I like being able to have access to local hardware."
    • "Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."

    What is most valuable?

    The local hardware pass-throughs are valuable. I like being able to have access to local hardware.

    What needs improvement?

    Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy.

    I don't know if it already has such a feature or whether it is doable, but it would be good to be able to use a thumb drive or something else or map a local directory as a drive to the VM. 

    For how long have I used the solution?

    I have been using this solution for about two years. I am currently using its previous version.

    What do I think about the scalability of the solution?

    Its scalability is good enough.

    How are customer service and technical support?

    I don't use tech support.

    Which solution did I use previously and why did I switch?

    I fell in on it. We already had the license when I started working here.

    How was the initial setup?

    Somebody else does the setup. I just do the endpoint.

    What other advice do I have?

    I would advise making sure that you have a fast enough backbone. You can't go around using the cheapest available tiny switches because it is just not going to work for you.

    I would give it a solid seven out of 10. I don't give a 10 very often.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    ENGINEER IT at SYAC
    Real User
    Mar 7, 2021
    Offers good performance and scalability with a nice remote virtual desktop interface
    Pros and Cons
    • "The solution's most valuable aspect is the VDI - the remote virtual desktop interface."
    • "The solution is quite expensive. They should work to lower the costs if possible."

    What is our primary use case?

    We primarily use the solution for developer access within the company.

    What is most valuable?

    The solution's most valuable aspect is the VDI - the remote virtual desktop interface. We really enjoy using the remote desktop.

    The solution can scale.

    The product has been quite stable so far. The performance is very good.

    What needs improvement?

    The solution is quite expensive. They should work to lower the costs if possible.

    The deployment of the product can sometimes be difficult. It would be ideal if the whole process was more simplistic.

    There needs to be more documentation. If there was, it might help make the initial setup a bit easier. They need to provide users with more manuals.

    The technical support could be more responsive.

    For how long have I used the solution?

    I've been using the solution for about five years at this point. It's been a while. We have quite a bit of experience with it internally.

    What do I think about the stability of the solution?

    The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

    What do I think about the scalability of the solution?

    The solution scales. A company could expand it if they needed to.

    We have about 20 users on the solution currently.

    We do not have plans to increase usage at this time.

    How are customer service and technical support?

    Technical support could be better. They take too long to respond right now. We aren't quite satisfied with the level of support they provide to our organization.

    Which solution did I use previously and why did I switch?

    We did previously use Hyper-V by Microsoft. We had issues with its performance and stability and decided to move to this product instead.

    How was the initial setup?

    The initial setup is not always straightforward. It can be a bit complex, a bit difficult. We struggle with some aspects of the configuration which slows things down during the implementation. We have two companies and we've found that the configuration has been a real challenge for them.

    In general, the deployment took us about two days to complete.

    We have three people that handle the deployment and maintenance process.

    What about the implementation team?

    We used a reseller that assisted us with the implementation. They were quite knowledgeable and it helped to have them during the process.

    What's my experience with pricing, setup cost, and licensing?

    The solution is pricey. The cost of it is high.

    That said, I do not have the full details on the exact cost to our organization.

    Which other solutions did I evaluate?

    We did look at a few other options before ultimately settling in with this product. I do not recall all of the names. The stability and the response to backups are what sold us on this product.

    What other advice do I have?

    We are customers and end-users of the solution.

    We're always using the latest version of the solution. For VMware, we're on version 7.7.

    I'd recommend the solution. I'd rate it at an eight out of ten overall. For the most part, it's worked well for us and the performance is quite good, however, I'd rank it higher if it had more documentation and manuals that could assist with configuration and the initial deployment.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Tonatiuh Torres Zamorano - PeerSpot reviewer
    Solutions Manager at ICSI
    Reseller
    Top 5
    Feb 22, 2021
    A modern platform for the secure delivery of virtual desktops and apps
    Pros and Cons
    • "VMware has a lot of experience in virtualization — they are the pioneers in virtualization."

      What is our primary use case?

      Within my company, there are 50 employees using this solution.

      What is most valuable?

      Personally, I prefer Citrix, because you can do a lot of things with Citrix. Still, VMware has a lot of experience in virtualization — they are the pioneers in virtualization. They are both great solutions.

      What do I think about the stability of the solution?

      This solution is both stable and it's also very secure, too.

      How was the initial setup?

      It requires some experience to deploy it, but overall, It's not that difficult.

      What's my experience with pricing, setup cost, and licensing?

      This solution is expensive. A lot of companies in Mexico find that the price is too high.

      What other advice do I have?

      Overall, on a scale from one to ten, I would give VMware Horizon View a rating of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer1196850 - PeerSpot reviewer
      Technical Specialist at a tech services company with 201-500 employees
      Real User
      Feb 12, 2021
      Valuable embedded features, but scalability and automation needs improvement
      Pros and Cons
      • "The embedded features of the solution are valuable."
      • "The embedded features of the solution are valuable."
      • "In the area of automation, there are some improvements needed in the solution."
      • "They need to work on how the solution is deployed because there are other solutions that are easier."

      What is most valuable?

      The embedded features of the solution are valuable.

      What needs improvement?

      In the area of automation, there are some improvements needed in the solution.

      For an upcoming release, I would like to see more content available. There is not much content on the internet that is easily accessible or on the VMware site itself.

      For how long have I used the solution?

      I have been using the solution for five years.

      What do I think about the scalability of the solution?

      Scalability needs to be improved.

      Which solution did I use previously and why did I switch?

      I have used Citrix in the past and it has some benefit that this solution does not have such as a faster deployment.

      How was the initial setup?

      The setup is a little complex.

      What about the implementation team?

      They need to work on how the solution is deployed because there are other solutions that are easier. The deployment depends on the use case but it takes 20% - 30% more time than other solutions on the market.

      What other advice do I have?

      I would recommend this solution to others.

      I rate VMware Horizon View a six out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Systems Architect at a tech consulting company with 51-200 employees
      Real User
      Dec 27, 2020
      Easy to maintain, responsive support, straightforward to deploy
      Pros and Cons
      • "It is easy to maintain."
      • "We use this solution for remote users around the country."
      • "User profiles are something that needs to be improved."
      • "User profiles are something that needs to be improved."

      What is our primary use case?

      We use this solution for remote users around the country.

      What is most valuable?

      The product as a whole is okay.

      It is easy to maintain.

      What needs improvement?

      User profiles are something that needs to be improved.

      For how long have I used the solution?

      We have been using VMware Horizon View for approximately five years.

      What do I think about the stability of the solution?

      So far, the stability has been good and we haven't had any problems.

      What do I think about the scalability of the solution?

      We have a stable environment right now and haven't needed to expand our usage. We have approximately 500 users.

      How are customer service and technical support?

      Technical support has been responsive.

      How was the initial setup?

      The initial setup is straightforward, although customization is a little kludgey.

      What about the implementation team?

      We deployed using an in-house team.

      What other advice do I have?

      I would rate this solution an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
      Updated: March 2026
      Buyer's Guide
      Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.