Features like LinkedClone, Desktop Pool with many delivery options and one single pane of glass to rule all desktop environments can simplify VDI management and reduce infrastructure costs.
System Administrator at a cloud solution provider with 51-200 employees
It provides employees using many devices with portability but not for Linux desktops which should be included.
Pros and Cons
- "In my opinion, this product should be the first environment that an enterprise company must consider."
- "Deployment is not very easy, because there are many implications with the underlying infrastructure (which must be used only as a VDI infrastructure) and Active Directory GPO, which cannot be directly handled by View Administrator."
What is most valuable?
How has it helped my organization?
In my low use-case, Horizon VDI is showing the agility to provide employees using many devices such as a tablet, PC and Mac, with portability but still stay within an active directory environment, with data and software which are in a "usable secure place".
What needs improvement?
I think that providing the solution for Linux desktops could be a real improvement as this would deliver desktops for operations and administrative operators without huge licensing costs (Desktops that have LibreOffice, Firefox and Linux client for client-server application). Another enhancement for this product could be a more simplified active directory GPO management through the Horizon Administrator console.
For how long have I used the solution?
I've been using this solution for one year, but only for demo purposes. We use this solution to try to demonstrate its real value.
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Horizon 8
October 2026
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What was my experience with deployment of the solution?
During the deployment take care with deploying the primary domain controller and the underlying vSphere environment.The VMs must be correctly resolved, NTP must be correctly reached and synchronized to, and PDC must be correctly configured. No issues will be encountered if you watch out for these simple constraints.
What do I think about the stability of the solution?
The product is mature, and stability is never compromised. In some cases, stability is gained by the underlying infrastructure stability. For this reason, pay attention to infrastructure metrics like storage IOPS and CPU utilization. In my case, the underlying infrastructure is covering up many possible issues.
What do I think about the scalability of the solution?
I haven't scaled out my infrastructure, because my environment didn't reach the limit.
How are customer service and support?
Customer Service:
I haven't used it in this environment.
Technical Support:I haven't used it in this environment.
Which solution did I use previously and why did I switch?
Yes, I used Microsoft Terminal server (from Windows Server 2003 and 2008). I suggest deploying this solution to a few remote desktops, but still keep a VDI solution because it is lacking in many features like management, mobility and multimedia experience. For this reason, I switched to Horizon.
How was the initial setup?
Deployment is not very easy, because there are many implications with the underlying infrastructure (which must be used only as a VDI infrastructure) and Active Directory GPO, which cannot be directly handled by View Administrator.
What about the implementation team?
I deployed this solution in house and alone.
What was our ROI?
Choosing VDI to save hardware costs is not the goal of Horizon, because the infrastructure and licensing break-even point can only be reached after the 1000th VDI. ROI must be measured in controlling the manpower costs. For this reason, often it is difficult to show the real advantage of the Horizon solution. In my case, because I'm using it for demo purposes I can't give more details about this.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are important and physical infrastructure could not be shared between classic server virtual datacenter and a Horizon environment. In my case the use of NFR costs (only for demo purpose) are near zero, (the infrastructure is made by using recycled hardware).
Which other solutions did I evaluate?
Yes, we also looked at Windows Terminal Server.
What other advice do I have?
In my opinion, this product should be the first environment that an enterprise company must consider. This product is a potential first player providing a top enterprise solution to deliver VDI in large and very large environments. For this reason, my rating of is 10/10 when considering a solution for enterprise environment and 8/10 in a mid-size deployment.
Pay attention to how many virtual desktops you should deliver and what is the real desktop utilization.A few desktops and too much customizations could cause an unjustified costs for three years.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a VMware solution provider partner (sell a private cloud solution) and VMware service provider partner.
Virtualization Counsultant at a tech company with 51-200 employees
Powerful way to customize our app and desktop for users.
It is best way to provide our user with vmware horizon service because it minimum workload and give us powerful way to customize our app and desktop for users with minimum time to repair or prepare them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Horizon 8
October 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Engineer at a insurance company with 1,001-5,000 employees
VMware Horizon View Feature Pack 1 Test Drive
VMware released the Feature Pack 1 for VMware Horizon View 5.2 a week or so after the standard release. The feature pack comes with the HTML5 Access (Blast Protocol) and Unity Touch.
The new HTML5 client for VMware Horizon View 5.2 is something I was looking forward to trying out. Is it a pain to use a full client' No, but having the flexibility to roam around to different devices and not need to install an application is a nice mobility feature.
Protocol WarsThe HTML5 client doesn’t use PCoIP, and instead uses VMware’s own Blast protocol. Using a different procol piques my interest because VMware does not own PCoIP, which is a Teradici product. Could VMware buy Teradici' They certainly could, but they haven’t in the past so it seems unlikely they ever will. The talking point response here seems to be that Teradici is a ‘hardware’ company and does not fit VMware’s portfolio which focuses on software. Maybe the goal is to keep using two protocols. Or maybe the long-term goal is to develop the Blast protocol to a point where PCoIP isn’t needed. That is 100% speculation on my part, obviously, and that would be far down the road.
The agent for the Blast Protocol is an additional application install from the feature pack, and must be installed into the virtual desktop image on top of the View Agent. The software must also be installed to the connection server, and the pool(s) must be edited to enable the ‘HTML Access’ checkbox, etc. The whole process is simple, and doesn’t require a reboot.
Gunnar Berger has created a video comparing the protocols on YouTube: VMware Horizon View – Blast protocol vs PCoIP. One thing that appears different in the release than in his video of the beta is that the shadowing “functionality” is actually removed. The behavior mimics PCoIP now in that if another client connects then it disconnects the original connection.

Protocol wars aside, I do like the Blast implementation. The video performance is very good, although not as good as PCoIP; the build-to-lossless functionality is relatively noticeable, for example. Watching video shows the real performance differences. Normal usage is solid and responsive, and is fine for a task worker that doesn’t require multimedia.
From testing the client on different platforms and browsers, I noticed that the client detects whether the connection is coming from a mobile or regular desktop OS and adjusts accordingly. This is very handy, as using Safari on an iPad gives the touchpad overlay option in addition to the other options the tablet interface provides. The below images compare the experience from an iPad with Safari, and MacOS with Google Chrome:


This is the first release, so there are going to be rough edges that need some polish. Below are some of the issues in the current release (Feature Pack 1 with Horizon View 5.2):
- No Multimedia or Flash Redirection
- No ThinPrint Support
- No USB Support
- No Audio Support
- No WebCam Support
- Unsupported on Android
I tried using HTML5 client from my Droid Bionic running Android ICS, even though the documentation does not list Android in the supported platforms. The web page notifies the user of such:

Proceeding with the Android native browser fails outright, but the client does work in a degraded state with Chrome for Android. The only bug I noticed with Chrome for Android was that the client panel shows up in the middle of the screen, which results in a couple pixel tall line through the desktop when the panel is shrunk.



Unity Touch is a nice feature addition for tablet users, although using Windows 7 on a tablet is not exactly a pleasurable experience. Unity Touch does make it a bit more enjoyable, though. A panel is added to the left side of the interface that gives easy access to programs, files, and running applications:


Browsing Windows Explorer and the Start Menu aren’t really built for tablets, so moving these to a panel that is made for the tablet experience is perfect. This is a great start to making a full Windows OS (Win8 excluded) more accessible for a tablet.
ThoughtsThe features added by the Horizon View 5.2 Feature Pack 1 are great additions to the product, and really add functionality that competing products do not have. The Blast protocol is still a new feature and has limitations of such, but using a desktop inside a web browser is perfect when on a device without the ability to install applications, and it provides easy, quick access at that. Unity Touch is a great usability/experience additional for tablet users that make Windows on a tablet a little more more enjoyable.
It’s great to see VMware innovating in the VDI space.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Waiting to see the improvement.
Engineer with 501-1,000 employees
Allows for the creation of linked clone VM pools
View allows for the creation of linked clone VM pools and allows for easy administration of those pools. The automated tasks allow administrators to provision, refresh pools during off hours to keep the pools clean. View administrator is an easy tool to configure the servers in the environmnet. The ability to assign thin apps to a VM or pools of VMs in vmware view is an easy way to deploy applications to users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
From my point of view, Horizon View has three main pros: first pro is the new HTML5 client with Blast, which allows Horizon to deliver full desktops to users' browsers and it has a touchscreen interface. Second pro is that the platform uses space efficiently through the SE Sparse disk format and provides native platform graphics processing unit support for 3D graphics acceleration. Third pro is that it features AppShift technology, which introduces gestures and UI changes that make it easier to use Windows and Windows desktop applications on touch-based devices and support for the Nvidia Virtual Graphics Platform and Microsoft Lync communicator.
Infrastructure Expert at a transportation company with 51-200 employees
Review of VMware View
Pros and Cons
- "Organizations who buy lots of desktops or laptops, call centers, military, and high security profile organizations can benefit from it."
- "Expensive / ROI"
Valuable Features:
• Central Management
• VMware vShield Endpoint
• PCOIP (PC Over IP) Protocol
• Linked Clones & ThinApps
• Local Mode
• VMware Knowledge
Room for Improvement:
• Expensive / ROI
• DR
• 3D and graphics performance
• Required some VMware skills
Other Advice:
Who can benefit from it?
• Organizations who buy lots of desktops / laptops
• Call Centers
• Military
• High Security Profile Organizations
• Many more…
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PatrickCiPaaSSenior Technical Product Marketing Manager at a tech vendor with 51-200 employees
Top 20LeaderboardReal User
Lior, your blog on vSphere 5 Certification for Datacenter Administration was featured on the IT Central Station blog. Have you have some great advice for virtual geeks! Thanks.
Tech Support Staff at a tech company with 51-200 employees
VMware’s view is one of the best virtual desktop software's that I have used so far
Pros and Cons
- "View not only makes desktop management, storage, and provisioning easier, but also reduces the cost of management as well as automation of routine and storage duties performed by administrators."
- "I had a few challenges when using VMware's View that included support for desktops that are offline and services at the terminal as well as their management."
Valuable Features:
View not only makes desktop management, storage, and provisioning easier, but also reduces the cost of management as well as automation of routine and storage duties performed by administrators.View easily allows for recovery of desktop systems in case of a disaster and enables end users to print universally using thin print, connect over the internet, and even create virtual desktop systems dynamically for them.
Room for Improvement:
I had a few challenges when using VMware's View that included support for desktops that are offline and services at the terminal as well as their management. Fortunately, the later versions of view have addressed these issues. This includes the view 3, 5.0 and 5.1 versions.
Other Advice:
View allows for remote desktop access on virtual infrastructure through a hardware device known as thin client and you can also keep your desktop offline and synchronize it again afterwards. View has many components that allow for these capabilities and includes Storage Accelerator, which ensures that virtualized shared storage capacities are optimized; USB connectivity that is upgraded improves support for USB devices, view manager, VMware vCentre Server, view client, VMware vSphere meant for desktops, view composer and a view administrator.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Provides good scalability, but the initial setup process could be easier
Pros and Cons
- "It is a stable product."
- "The product's initial setup process could be easier."
What is our primary use case?
We use VMware Horizon View for its remote access feature.
What needs improvement?
The product's initial setup process could be easier.
For how long have I used the solution?
We have been using VMware Horizon View for a few years now. At present, we are using the latest version.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
We have 100 VMware Horizon View users in our organization. It is a scalable product.
How was the initial setup?
The initial setup is complicated. It takes one week to complete and requires two executives to work on deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product. We purchase its yearly license.
What other advice do I have?
I recommend VMware Horizon View to others and rate it a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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Just for update www.vmware.com/support/horizon-view/doc/horizon-611-view-release-notes.html Horizon 6 now supports Linux Desktop!
Enjoy