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ToniLindberg - PeerSpot reviewer
senior consultant at a computer software company with 11-50 employees
Real User
Top 5Leaderboard
Jun 3, 2024
Makes data closer to the data center and supports remote usage
Pros and Cons
  • "I think the tool is very useful for attracting new people, either new hires or consultants. Remote usage is also a significant benefit. VMware Horizon's security features depend on the customer and what they want. Of course, if they have multi-factor authentication, VMware Horizon supports that. It depends on their policies, but it works with pretty much anything."
  • "We should be able to use the tool on different platforms."

What is most valuable?

I think the tool is very useful for attracting new people, either new hires or consultants. Remote usage is also a significant benefit. VMware Horizon's security features depend on the customer and what they want. Of course, if they have multi-factor authentication, VMware Horizon supports that. It depends on their policies, but it works with pretty much anything.

You don't have to buy laptops for everyone. You can use the ones you have for over three years, even five to six years. Additionally, you have data closer to the data center or servers. When you start programs, they're almost probably on the same switch. For instance, if you use AutoCAD or something similar, you can cut significant time from operations

What needs improvement?

We should be able to use the tool on different platforms. 

For how long have I used the solution?

I have been using the product for 20 years. 

What do I think about the stability of the solution?

I rate the product's stability an eight to nine out of ten. 

Buyer's Guide
Horizon 8
January 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I rate the solution's scalability a ten out of ten. You can deploy around 2000 users. 

How are customer service and support?

VMware Horizon provides amazing support.

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying the solution is easy. It all depends on the planning. The design can be done more quickly if it is already in place. I usually handle the design, but a normal engagement for basic services takes about one to two weeks.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a five out of ten. 

What other advice do I have?

My customers are satisfied with the product. I work on government projects, and they prefer on-prem deployment. I have also deployed it to schools, manufacturers, and military services. 

I'm unsure about integrating with other enterprise systems, as VMware Horizon primarily hosts your desktops. In my experience, it doesn't integrate well with external systems. However, integrating with other VMware products is smooth if you know what you're doing.

I rate the overall tool a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vidyasagar Guntupalli - PeerSpot reviewer
Infrastructure Architect at a security firm with 1,001-5,000 employees
Real User
Top 10
Jun 17, 2024
An end-to-end solution for managing and delivering virtualized or physical desktops
Pros and Cons
  • "VMware Horizon is beneficial because it reduces bandwidth consumption when accessing VDI or the virtual infrastructure. It's more secure compared to accessing a Windows desktop using RDP. It enhances security, provides better app utilization, and improves performance using graphic-intensive tools like Photoshop or 3ds Max. Using the Horizon Client makes it easy to work on those tools."
  • "Along with the high pricing, the profile synchronization mechanism also needs improvement."

What is our primary use case?

The VDI access in my private cloud involves encapsulation in VMware Horizon. It also reduces the network traffic bandwidth if you're accessing Linux virtual machines using the native clients since it uses a lot of bandwidth.

What is most valuable?

VMware Horizon is beneficial because it reduces bandwidth consumption when accessing VDI or the virtual infrastructure. It's more secure compared to accessing a Windows desktop using RDP. It enhances security, provides better app utilization, and improves performance using graphic-intensive tools like Photoshop or 3ds Max. Using the Horizon Client makes it easy to work on those tools.

What needs improvement?

Along with the high pricing, the profile synchronization mechanism also needs improvement. Citrix has a feature that allows profiles to be stored in a network location and synchronized across multiple desktops, but Horizon doesn't have this. Also, Horizon lacks support for ARM clients and native clients for Windows 11. Adding these features would enhance its functionality.

For how long have I used the solution?

I have been working with VMware Horizon for the past two years.

What do I think about the stability of the solution?

The stability of the product is also high, and I would rate it a nine. There are no significant issues.

What do I think about the scalability of the solution?

For scalability, I would rate it a nine.

How are customer service and support?

I haven't contacted VMware technical support directly because most resources are available online. I assume it might be challenging to reach vendor support.

Which solution did I use previously and why did I switch?

I believe the main competitors for VMware Horizon are Microsoft and Citrix. According to Gartner, Citrix is the top solution and has been in this space for more than ten years. Horizon is still evolving and has issues like a lack of support for Windows 11 and ARM clients.

How was the initial setup?

Setting up VMware Horizon is straightforward. I have experience with deployment through VMware Horizon, and it is satisfactory. VMware Horizon offers features like clone technology, including instant clones, and I’ve used them successfully in my deployment process.

What's my experience with pricing, setup cost, and licensing?

The license cost has increased significantly, so we’re helping some customers with Azure VMware desktop solutions to save on licensing.

What other advice do I have?

VMware Horizon integrates well with other products, including Azure and different vendors, especially within the VMware suite.

It should evolve and support all kinds of client environments. The current pricing structure might not be a favourable investment for clients. I recommend Horizon because it improves security and performance and reduces bandwidth consumption.

Overall, I'll rate VMware Horizon an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Horizon 8
January 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Premek Vala - PeerSpot reviewer
IT Manager at a computer software company with 201-500 employees
Real User
Top 5
Feb 19, 2024
Reliable platform with robust security features
Pros and Cons
  • "Its most valuable feature is the rapid and versatile access from clients operating on various Windows, Linux, and MacOS systems."
  • "The product integration on local client machines running Linux needs improvement."

What is our primary use case?

Our primary use case for VMware Horizon is facilitating remote access to our compute clusters for our developers. VMs predominantly run on Linux systems, specifically utilizing RHEL 8. The developers connect from various locations in Europe.

What needs improvement?

The product integration on local client machines running Linux needs improvement.

For how long have I used the solution?

We have been using VMware Horizon for four months.

What do I think about the scalability of the solution?

We have approximately 100 VMware Horizon users in our organization. We never encounter any challenges for scalability.

How are customer service and support?

We have escalated the issues related to backup during the USB tunnel integration process for virtual machines.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy, including the onboarding process. It took us two and a half months to complete, which was longer than expected due to the vacation season. We have to update the triggers for maintenance.

What about the implementation team?

We took help from a third-party vendor for implementation.

What's my experience with pricing, setup cost, and licensing?

At present, they provide decent pricing in terms of bundled licenses. However, they might increase the price after the acquisition.

What other advice do I have?

VMware Horizon has proven to be the only best product for enabling individuals across Europe to efficiently run jobs on our compute cluster while accessing the graphical user interface of their Linux machines. The main benefit lies in robust security features.

From the point of view of virtual desktop deployment, it gives standardized access to our users. Its most valuable feature is the rapid and versatile access from clients operating on various Windows, Linux, and MacOS systems. It has benefited users in terms of speed and reliability of the connection, including security aspects. We never encountered any issues related to the reliability and uptime of the platform.

One area for enhancement in VMware Horizon that would greatly benefit our use cases involves improved support for USB connectivity, allowing seamless tunneling of USB devices from laptops to the virtual machines running in the VDI. Additionally, addressing a bug related to integrating Active Directory and Linux environments is crucial for reliability.

We have designed an independent IT infrastructure for Horizon. Thus, the scalability creates no disturbance to our overall infrastructure.

We have compared a few features of other open-source products. VMware Horizon is better in terms of graphical user interface for Linux users.

I advise others to consider infrastructure, virtualization, network, and storage requirements before making a purchase decision.

I rate VMware Horizon an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tim  Abboud - PeerSpot reviewer
Key Account Manager at a computer software company with 10,001+ employees
Real User
Top 20
May 6, 2023
User-friendly, reasonably priced, and simple to install
Pros and Cons
  • "The most valuable feature of this solution is the clone variant. We have been using the linked clone for the past five years, but I am willing to support and take on the function of the instant cloud."
  • "In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future."

What is our primary use case?

We implement VMware Horizon View for clients who want to replace physical site clients with a virtual desktop infrastructure solution, either to enhance geographical performance and reduce site clients or to add a security layer to their desktop environment.

What is most valuable?

The most valuable feature of this solution is the clone variant. We have been using the linked clone for the past five years, but I am willing to support and take on the function of the instant cloud. 

The clone variant enhances the solution's functionality, making it more beneficial.

What needs improvement?

In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future.

To enhance the user experience, it would be beneficial to have the Unified Access Gateway (UAG) integrated within the console. This would eliminate the need to switch to a different VLAN or access the DMZ separately. With a direct link from the connection server to DMZ, users could easily access the UAG website without leaving the console.

For how long have I used the solution?

I am working with the latest version of VMware Horizon View.

What do I think about the stability of the solution?

It can be challenging to assess the stability of Horizon because it relies heavily on the underlying infrastructure, including vCenter, network, and storage performance. 

It is important to pay attention to these factors when evaluating the stability of the system.

We rely on vCenter, network, and storage performance, and any weakness in these areas will affect the performance of Horizon. When discussing this with customers, I always emphasize the importance of these factors.

If the foundation is solid, Horizon should not experience any performance issues.

If the fundamentals are weak, we will encounter issues with Horizon on a regular basis. However, the product itself, VMware Horizon, is highly stable.

While the Horizon product itself is very stable, it is important to be well-informed about any potential side effects from using other related products.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.

There are adjustments that can be made, potentially resulting in a score of ten.

I have good experience with it, and I find it suitable for all sizes of companies. The POC is starting with 10 or 20.

In all three environments, we haven't had many large-scale deployments. Typically, they range from around a thousand to two thousand desktops. I haven't had any projects in my years of experience where the initial deployment started with a thousand or two thousand desktops. The deployments usually start small and then grow over time. The customer typically wants to test if it fits their needs, so we conduct several POCs before moving to production.

How are customer service and support?

As someone who has been using this solution for a while, I find it to be quite complex. Initially, it was very good and remained so until around 2015-2016. However, in 2018, I noticed that the response time had increased, and I had to escalate the issue to the supervisor. 

There seemed to be a gap in communication that had not existed before, and it was difficult to understand the next steps.

Previously, I had direct communication with a technician until 2018. However, now I am talking to someone who is a classifier and perhaps several tiers away from the actual technicians. 

Therefore, sometimes I don't feel the same level of dependency on a consultant or technician as I used to.

Which solution did I use previously and why did I switch?

We have a lot of VMware products in our company also converting other companies.

We use Workspace ONE.

Based on my background with Citrix, I have found that Horizon is often a more straightforward solution in many cases.  It's less complex than Citrix.

It's beneficial when the customer has the mindset that the implementation process might take a month or two or three. However, that is not the case with VMware Horizon View POC. We can finish it in just a matter of days.

We implement VMware Horizon View for customers who require application access within their virtual desktop image. When external services are involved, we typically use tools such as ASH for management and integration.

The ASH tool is a standard in the Citrix world, and when we talk about Horizon, we tell customers they don't need LDSH or terminal services. We don't have a license for those and it could cost a lot of traffic. Instead, we can implement the application on the image, which is something the customer should be aware of.

How was the initial setup?

The initial setup is straightforward, and it follows a logical structure both in the cloud and on-premises. I wouldn't want to change anything about it.

What about the implementation team?

Currently, we only have on-premises solutions in-house. However, we have many clients who use hybrid and cloud-only solutions.

It depends. For me, the choice between on-premises and cloud deployment depends on the specific use case. However, I personally grew up using on-premises solutions.

I am primarily focused on on-premises deployments. I am also excited about cloud deployments and their capabilities, I tend to prefer on-premises solutions. When given the choice between cloud or on-premises deployment, I typically choose on-premises.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of VMware Horizon View a five out of ten. The price is average.

What other advice do I have?

I would rate VMware Horizon View a nine out of ten.

Nothing is 100%.

I am selling and consulting the product every day. I am behind the product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2310093 - PeerSpot reviewer
IT Architect at a healthcare company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Jun 28, 2024
Used for application delivery and data security, but it should have an easy configuration
Pros and Cons
  • "The most valuable feature of VMware Horizon is the VDI service, which helps externals use their own devices while keeping the data inside our data center."
  • "The solution should provide easy configuration."

What is our primary use case?

I use the solution for application delivery and data security for external people.

What is most valuable?

The most valuable feature of VMware Horizon is the VDI service, which helps externals use their own devices while keeping the data inside our data center.

What needs improvement?

The solution should provide easy configuration.

For how long have I used the solution?

I have been using VMware Horizon for around one and a half years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

Since the solution is on-premises and we are moving to the cloud, scaling down is very easy. On the other hand, if we would deploy a lot of new VIs, it would be very easy to just add them. VMware Horizon is very flexible when scaling up and scaling down. Around 2,200 users in our organization use VMware Horizon to deploy the main applications.

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

The solution's technical support is very good. When we face issues with VMware Horizon, the support team creates patches in less than three weeks. If there are issues, the support team is very involved in finding out what's happening and solving the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Citrix. We switched to VMware Horizon because Citrix was not as flexible as VMware Horizon was for us. The supplier that won the contract was in favor of using VMware. So, VMware Horizon came with the supplier we selected.

How was the initial setup?

Delivering legacy applications and overall stability was challenging while setting up the solution.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a five out of ten.

What about the implementation team?

The solution's actual deployment before we got into the pilot phase took about six months. The solution's deployment process included design, implementation, testing, and distribution to the end user. We had five people, including two from the supplier and about three internal people, to deploy the solution.

What was our ROI?

We needed to keep our legacy applications running because the business is reliant on them. If the applications stop, the business stops. In that case, we had no choice but to choose a technology like VMware Horizon.

What's my experience with pricing, setup cost, and licensing?

We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the solution. We have a three-year contract, for which we pay about ten euros per user per month.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

I am using the latest version of VMware Horizon. I think one person from the supplier does the maintenance for VMware Horizon. We can implement our zero-trust strategy using VMware Horizon. It's a big part of our zero-trust solution. So, external people only have access to Horizon instead of having direct access to our company data with their devices.

Users should make a good comparison between cloud solutions Azure VDI and VMware Horizon, especially now that the company has been sold to a private investor.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Endpoint & Digital Workplace Management at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Jun 16, 2023
A seamless and easy-to-use product that integrates with other tools easily
Pros and Cons
  • "The solution is seamless and easy to use."
  • "The product has to improve its performance and connectivity."

What is our primary use case?

We are currently using the solution to engage with our procurement team in a secure manner. If someone uploads tenders using their PC, they can copy the tender to other devices. Using the solution helps restrict access to users. The users' actions are also recorded in the solution.

What is most valuable?

It is easy to navigate through the product. The product makes it easier for us to manage the user’s expectations. The solution is seamless and easy to use. We can choose to use either the web or the client. We can integrate the solution with other tools using Active Directory.

What needs improvement?

The product has to improve its performance and connectivity. The product should add security features.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten. We are planning to onboard around 200 to 1000 users.

How are customer service and support?

It is easy to get support for the solution.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complicated. I rate the ease of setup a six out of ten. Once the setup is done, everything else is smooth.

What about the implementation team?

The deployment takes two to three months. We need to ensure that all the connectivity and the firewalls are properly configured. If we want to deploy the product, we should have a few prerequisites from VMware. If given to us early, we can deploy the solution very fast. VMware helps us deploy the product.

What other advice do I have?

I am using the latest version of the solution. If we want to integrate with the authentication provider, we should not need any additional servers. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a media company with 201-500 employees
Real User
Top 20
Mar 31, 2024
Comprehensive support and documentation are readily available to aid in setting up the environment
Pros and Cons
  • "VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise."
  • "The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused."

How has it helped my organization?

In VDI, the primary benefit is providing users with a better environment than their endpoint machine by hosting their virtual machines in the server environment, improving performance. However, application virtualization becomes more appealing if specific resource requirements exist for the endpoint. Multiple users can benefit by using dedicated GPU resources, saving resources compared to individual dedications in VDI setups. VMware resources can be efficiently shared among various users in application virtualization, offering significant advantages over traditional VDI implementations.

What is most valuable?

VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise. There are instances where Microsoft RDP outperforms due to its integration with the backend operating system. Yet, deploying and managing a Microsoft environment necessitates a specific skill set, typically that of a knowledgeable system administrator. 

On the other hand, Horizon offers a more user-friendly experience; you can quickly deploy applications, access simple documents, and navigate without needing specialized expertise. Additionally, comprehensive support and documentation are readily available to aid in setting up the Horizon environment.

What needs improvement?

The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused. The SKUs have been altered. We had planned to include budgetary prices in our upcoming budget, which ends in June. However, during the budget repricing process, the resellers faced difficulties due to their inability to obtain responses regarding the budgetary code. The SKUs have changed due to the transition from one principal to another. 

For how long have I used the solution?

I have been using VMware Horizon for two to three months.

What do I think about the stability of the solution?

There has been no downtime in the last four months. Some administrative complexities exist, but they were resolved after learning from the documentation.

What do I think about the scalability of the solution?

The solution’s scalability is good. We require hardware that can scale accordingly. We are beginning with 50 users and scaling out over the next two years.

How was the initial setup?

The initial setup takes a couple of hours, maximum. Everything requires a little knowledge. When it comes to deploying VMware Horizon, some understanding is necessary. Initially, I was confused about which documentation tool to use. I studied by myself and found the documentation provided very good and clear. Then, I deployed it.

When I found the documentation, learning and deploying VMware Horizon took a couple of days.

Initially, I had to test VMware vSphere, configure a Windows Virtual Machine and deploy the Horizon server. After that, we connected, integrated, and tested vSphere and vCenter with Horizon.

I have one vSphere server installed. On that server, I have configured virtual machines for application publication. Additionally, I have two Windows 10 virtual machines for endpoints, which will be provided to the end users. They will log in to the Windows 10 virtual machine, where the published applications will be installed. Initially, we'll start with three users at a time.

What other advice do I have?

According to the technical documentation, they are apparent and easily accessible.

From one point of view, VMware Horizon uses virtualization configurations deployed on Microsoft servers, necessitating compliance with Microsoft's rules. It relies on Microsoft RDP services in the background. One beneficial feature is publishing applications installed on a Windows 10 machine.

You should check whether they aim to provide a VDI environment, and then the VDI option is best. However, GPU usage becomes crucial if they intend to centralize application solutions to conserve server resources. If assigned to a single-user PC, GPUs are hardware resources that might need to be more utilized when the user is not actively using them. Therefore, the optimal approach would be to install all the applications on a server, allocate the necessary hardware resources, and then share them using application virtualization.

There are only two or three products that meet this requirement. It is a very reliable and stable product. On the contrary, there is Microsoft Remote Desktop. These two are the best, both in terms of reliability and finding documentation.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bart Brakel - PeerSpot reviewer
Owner at a construction company with 11-50 employees
Reseller
Top 10
Mar 18, 2024
Helps deploy complex applications with ease and handles security and compliance well
Pros and Cons
  • "The product helped us deploy complex applications."
  • "The tool is not future-proof anymore."

What is our primary use case?

We put our client-server applications on Horizon.

How has it helped my organization?

The product helped us deploy complex applications.

What is most valuable?

The product’s scalability makes the deployment easy. It is important to us. The product handles security and compliance in the virtual infrastructure well.

What needs improvement?

The tool is not future-proof anymore.

For how long have I used the solution?

I have been working with the product for about ten years.

What do I think about the stability of the solution?

I have a good impression of the tool’s stability.

What do I think about the scalability of the solution?

I have a good impression of the tool’s scalability. We have five users.

How was the initial setup?

The initial setup is complex. It is not easy to deploy. It could be much easier. The vendor must build a SaaS solution. The deployment takes too long.

What's my experience with pricing, setup cost, and licensing?

The license could be cheaper.

Which other solutions did I evaluate?

Everyone is working with Teams after COVID-19. Relatively, Teams is a bit better than VMware Horizon View. I believe there is no future for VMware Horizon View.

What other advice do I have?

I will not recommend the solution to others. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.