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Khalid Shaikh - PeerSpot reviewer
Associate Vice President at Emirates National Bank of Dubai
Real User
Top 5
An easily scalable solution with flash provisioning features
Pros and Cons
  • "VMware Horizon View is easily scalable. Its onboarding is easy and comes with flash provisioning features."
  • "We would like to see better performance with the product."

What is most valuable?

VMware Horizon View is easily scalable. Its onboarding is easy and comes with flash provisioning features. 

What needs improvement?

We would like to see better performance with the product. 

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate VMware Horizon View's salability a nine out of ten. My company has more than 3000 users. We continue to onboard around 20-30 percent of new users. 

Buyer's Guide
Horizon 8
September 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

How was the initial setup?

I rate the tool's initial deployment an eight out of ten. Deployment takes two to three hours to complete. It is a simple OEM SOP. You need around two resources to complete the deployment. 

What about the implementation team?

We did VMware Horizon View's deployment in-house. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon View pricing is high compared to other solutions. I rate it two out of ten. Its licensing costs are monthly. 

What other advice do I have?

It is better to go for AVD on a private cloud than a public one since private clouds are expensive. I rate the solution a five out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Reseller
Top 5Leaderboard
Can be used for various applications, including centralizing business applications and connecting remote offices
Pros and Cons
  • "It is a very stable product."
  • "There is room for improvement in support. The response time could be faster."

What is our primary use case?

In my previous project, we used Horizon to connect three remote offices with the main headquarters for centralized business applications.

What is most valuable?

It's centralized and secure, making it great for business.

What needs improvement?

There is room for improvement in support. The response time could be faster.

Configuration and driver support could be simplified. Integrating profiles with Active Directory [AD] is still complex.

For how long have I used the solution?

I have experience with this product for five to six years. I have worked with v5, v6, v7 and v8.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

We can upgrade it and even add new features. So, it is a scalable product.

How are customer service and support?

There are delays. When you're stuck, they answer the call and find someone, but resolving the issue might take one or two days.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Citrix in non-production environments. But for production, we prefer VMware.

How was the initial setup?

As a technical expert, it was easy to implement. I have a technical background spanning over 17 years. 

But for someone less experienced, it could be trickier, especially setting up client-side agents and drivers and integrating with AD services. But those issues can be fixed. So, deployment is easy.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the use cases. It depends on the company's needs and budget. For us, it was okay, not too expensive.

Which other solutions did I evaluate?

Our company is a vendor for over 200 clients. We specialize in migrating infrastructure, on-prem data centers, Hyper-V, VMware, Boxmark, Citrix, any platform, any server, any application database, Oracle, Postgres, SQL Server, EDS, and anything. We move it all to Azure for replication, backup, and high availability.

What other advice do I have?

Just find the right vendor. Check for local experts and certified vendors. You might need their technical help later.

Local vendors usually have technical guys and certified experts who can help with any scenario. I've dealt with upgrades and daily issues for over six years now.

Overall, I would rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Horizon 8
September 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Endpoint & Digital Workplace Management at Telekom Malaysia
Real User
Top 5Leaderboard
A seamless and easy-to-use product that integrates with other tools easily
Pros and Cons
  • "The solution is seamless and easy to use."
  • "The product has to improve its performance and connectivity."

What is our primary use case?

We are currently using the solution to engage with our procurement team in a secure manner. If someone uploads tenders using their PC, they can copy the tender to other devices. Using the solution helps restrict access to users. The users' actions are also recorded in the solution.

What is most valuable?

It is easy to navigate through the product. The product makes it easier for us to manage the user’s expectations. The solution is seamless and easy to use. We can choose to use either the web or the client. We can integrate the solution with other tools using Active Directory.

What needs improvement?

The product has to improve its performance and connectivity. The product should add security features.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten. We are planning to onboard around 200 to 1000 users.

How are customer service and support?

It is easy to get support for the solution.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complicated. I rate the ease of setup a six out of ten. Once the setup is done, everything else is smooth.

What about the implementation team?

The deployment takes two to three months. We need to ensure that all the connectivity and the firewalls are properly configured. If we want to deploy the product, we should have a few prerequisites from VMware. If given to us early, we can deploy the solution very fast. VMware helps us deploy the product.

What other advice do I have?

I am using the latest version of the solution. If we want to integrate with the authentication provider, we should not need any additional servers. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a media company with 201-500 employees
Real User
Top 10
Comprehensive support and documentation are readily available to aid in setting up the environment
Pros and Cons
  • "VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise."
  • "The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused."

How has it helped my organization?

In VDI, the primary benefit is providing users with a better environment than their endpoint machine by hosting their virtual machines in the server environment, improving performance. However, application virtualization becomes more appealing if specific resource requirements exist for the endpoint. Multiple users can benefit by using dedicated GPU resources, saving resources compared to individual dedications in VDI setups. VMware resources can be efficiently shared among various users in application virtualization, offering significant advantages over traditional VDI implementations.

What is most valuable?

VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise. There are instances where Microsoft RDP outperforms due to its integration with the backend operating system. Yet, deploying and managing a Microsoft environment necessitates a specific skill set, typically that of a knowledgeable system administrator. 

On the other hand, Horizon offers a more user-friendly experience; you can quickly deploy applications, access simple documents, and navigate without needing specialized expertise. Additionally, comprehensive support and documentation are readily available to aid in setting up the Horizon environment.

What needs improvement?

The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused. The SKUs have been altered. We had planned to include budgetary prices in our upcoming budget, which ends in June. However, during the budget repricing process, the resellers faced difficulties due to their inability to obtain responses regarding the budgetary code. The SKUs have changed due to the transition from one principal to another. 

For how long have I used the solution?

I have been using VMware Horizon for two to three months.

What do I think about the stability of the solution?

There has been no downtime in the last four months. Some administrative complexities exist, but they were resolved after learning from the documentation.

What do I think about the scalability of the solution?

The solution’s scalability is good. We require hardware that can scale accordingly. We are beginning with 50 users and scaling out over the next two years.

How was the initial setup?

The initial setup takes a couple of hours, maximum. Everything requires a little knowledge. When it comes to deploying VMware Horizon, some understanding is necessary. Initially, I was confused about which documentation tool to use. I studied by myself and found the documentation provided very good and clear. Then, I deployed it.

When I found the documentation, learning and deploying VMware Horizon took a couple of days.

Initially, I had to test VMware vSphere, configure a Windows Virtual Machine and deploy the Horizon server. After that, we connected, integrated, and tested vSphere and vCenter with Horizon.

I have one vSphere server installed. On that server, I have configured virtual machines for application publication. Additionally, I have two Windows 10 virtual machines for endpoints, which will be provided to the end users. They will log in to the Windows 10 virtual machine, where the published applications will be installed. Initially, we'll start with three users at a time.

What other advice do I have?

According to the technical documentation, they are apparent and easily accessible.

From one point of view, VMware Horizon uses virtualization configurations deployed on Microsoft servers, necessitating compliance with Microsoft's rules. It relies on Microsoft RDP services in the background. One beneficial feature is publishing applications installed on a Windows 10 machine.

You should check whether they aim to provide a VDI environment, and then the VDI option is best. However, GPU usage becomes crucial if they intend to centralize application solutions to conserve server resources. If assigned to a single-user PC, GPUs are hardware resources that might need to be more utilized when the user is not actively using them. Therefore, the optimal approach would be to install all the applications on a server, allocate the necessary hardware resources, and then share them using application virtualization.

There are only two or three products that meet this requirement. It is a very reliable and stable product. On the contrary, there is Microsoft Remote Desktop. These two are the best, both in terms of reliability and finding documentation.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bart Brakel - PeerSpot reviewer
Owner at Innovisie
Reseller
Top 10
Helps deploy complex applications with ease and handles security and compliance well
Pros and Cons
  • "The product helped us deploy complex applications."
  • "The tool is not future-proof anymore."

What is our primary use case?

We put our client-server applications on Horizon.

How has it helped my organization?

The product helped us deploy complex applications.

What is most valuable?

The product’s scalability makes the deployment easy. It is important to us. The product handles security and compliance in the virtual infrastructure well.

What needs improvement?

The tool is not future-proof anymore.

For how long have I used the solution?

I have been working with the product for about ten years.

What do I think about the stability of the solution?

I have a good impression of the tool’s stability.

What do I think about the scalability of the solution?

I have a good impression of the tool’s scalability. We have five users.

How was the initial setup?

The initial setup is complex. It is not easy to deploy. It could be much easier. The vendor must build a SaaS solution. The deployment takes too long.

What's my experience with pricing, setup cost, and licensing?

The license could be cheaper.

Which other solutions did I evaluate?

Everyone is working with Teams after COVID-19. Relatively, Teams is a bit better than VMware Horizon View. I believe there is no future for VMware Horizon View.

What other advice do I have?

I will not recommend the solution to others. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Yaw Ofori-Adjei - PeerSpot reviewer
Technical Director at Fairgreen Limited
Real User
Top 5
Provides virtual desktop environment with low bandwidth consumption
Pros and Cons
  • "The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience."
  • "VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."

What is our primary use case?

We use the solution for the virtual desktop environment. Our customers are mostly from the financial sector. 

What is most valuable?

The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience.  

What needs improvement?

VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics.

For how long have I used the solution?

I have been working with the solution for eight years. 

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability an eight out of ten. My company has four financial enterprise customers using it. 

How are customer service and support?

The technical team assigned someone promptly whenever we encountered any issues, and the issues were resolved. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate VMware Horizon View's deployment a five out of ten. You must install different components to get it working, which is cumbersome. We completed the deployment in three to four days. Once the hardware is in place, you proceed to provision your password and select the components you want to use.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. Pricing can be an obstacle for smaller businesses. Pricing is fixed, and there are no additional costs. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
System Administrator Senior at KV Zürich Business School
Real User
Top 5
Software updates are easier to roll out and has good performance
Pros and Cons
  • "I like VMware Horizon's ability and performance."
  • "VMware Horizon needs to integrate with Azure, Teams, and Zoom."

What is our primary use case?

I work in a public school where some teachers and staff work from home. We use the product in the home office. 

How has it helped my organization?

I like the tool's security. It is also easier to roll out the software updates. 

What is most valuable?

I like VMware Horizon's ability and performance. 

What needs improvement?

VMware Horizon needs to integrate with Azure, Teams, and Zoom. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

I rate VMware Horizon's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a nine out of ten. My company has over 150 users. 

How are customer service and support?

We contact our partner for first-level support. 

How was the initial setup?

I rate the tool's deployment a nine out of ten. It can be completed in a few hours. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon is expensive. It should provide a special price for more user licenses. 

What other advice do I have?

I rate VMware Horizon a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager Technical at Techaccess Pakistan
Reseller
Top 20Leaderboard
Highly Scalable and Efficient Solution
Pros and Cons
  • "The thin image offers efficiency and stability for the system, which is not always available in other alternatives."
  • "There is room for improvement in the pricing model."

What is our primary use case?

The use cases mainly depend on our client's needs and requirements. One of the reasons is the high cost of hardware and associated maintenance and time it requires. When you have 300-600 systems, managing maintenance tickets and replacements becomes a significant challenge.

With a stable VDI in place, clients/end users experience fewer issues. A large number of users can easily have required changes in configurations across the entire stack on the back end without disruption to their work. VMware Horizon offers additional features in VDI that are not possible with localized systems or laptops. We are currently utilizing it partly with labs involving DNA analysis and with various forensic tools. However, its primary use case is for office environments.

How has it helped my organization?

It gives you better control and management options for adjusting performance requirements and securing the environment.

What is most valuable?

The use of VMware Workspace ONE with Horizon is quite impressive. VMware Horizon availability on both the cloud and on-prem and its flexible licensing options are worth noting. 

In addition, combined with ThinApp it offers efficiency and stability for the system, which is not always available in alternate solutions.

What needs improvement?

Speaking from my perspective, I think they could work on reducing the cost. There is room for improvement in the pricing model. 

I would like to see improvement in the license cost and the availability of perpetual licensing for Horizon. The solution offers a Term and subscription license.

For how long have I used the solution?

We started setting up VMware VDI solutions many years ago, but the most recent deployment was completed in March 2023. The latest installation is of Horizon 8 and it's been a month since it was deployed.

What do I think about the stability of the solution?

It is stable. However, when shifting from a laptop or desktop environment, there are certain expectations that need to be set correctly. For example, users in some lab environments or universities have a habit of shutting down systems at day's end. It can be inconvenient and it either needs to be disabled or the VMs need to be restarted. These challenges can be addressed within a couple of weeks, and then everything becomes stable. So, stability improves over time with proper configuration and SOPs and as users grow accustomed to new environments.

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is highly scalable. The architecture allows POD architecture/design, accommodating anywhere from 300 to 20,000 end devices/sessions. The scalability depends on the specific needs and the capabilities of the network infrastructure.

I would rate the scalability a ten out of ten.

Which solution did I use previously and why did I switch?

From a technical standpoint, VMware Horizon is quite reliable and stable when compared to other products. It certainly has an edge in terms of stability.

How was the initial setup?

The installation can be either simple or complex, depending on your desired configuration and the type of integrations you need with active directories and shares. There are plenty of options available. 

If you want a basic setup, it can be easily configured. However, you should have a good understanding of how the product needs to be set up. It's not overly simple, but it's not overly difficult either. The documentation is very comprehensive and helpful. As long as you have knowledge of the product and its components, such as the Connection Server and the licensing features, you can successfully configure it. Some training and support may be required.

What about the implementation team?

If you have the necessary training, it will be easier to handle the deployment process.

The deployment time depends on factors such as the number of applications, templates, clients, and desired features. Generally, you can deploy it within two to three days and start working. We have two engineers for the deployment.

The same two engineers handle the maintenance as well.

What's my experience with pricing, setup cost, and licensing?

VMware Horizon has subscription-based TERM licenses with many flexible options. I would really consider it to be of great value if VMware starts to offer perpetual licensing which used to be available.

Which other solutions did I evaluate?

We work with Several Virtualization Technologies and HCI systems including VMware vSphere, Oracle OVM, IBM PowerVM, Sangfor, Huawei FusionSphere, Microsoft Hyper-V, and H3C Workspace/VirtualDesktop. Nevertheless for VDI, our primary choice has been VMware Horizon to date.

What other advice do I have?

If you have large contact center users or significant office users, and you are looking for a long-term ROI over a period of ten years or more, VMware VDI would be a suitable choice.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.