Horizon 8 Reviews

We use this solution for our virtual desktop infrastructure where the user's desktops are running the data center using Horizon. With the increase in the number of people working from home, we wanted a solution like Horizon. We are customers and I'm a resident consultant. 

The major advantage of this solution is that users can log in from anywhere and from a variety of devices. Previously, it was difficult for us to manage but when we moved to VDI and people were able to log in from anywhere, it made a huge difference. I like that we're able to take a snapshot of the desktop. 

Reporting could be improved. We have 200-300 users and it's difficult to know who has logged in and when. We have to do this manually so having a tool that would enable the export of reporting would be useful and save a lot of time.

I've been using this solution for six months. 

The solution is stable and highly reliable. We haven't had any issues with bugs, users are able to plug in properly, and the VMs are working fine.

Scalability is good. We initially started with four servers and within a month we have scaled it up, adding an additional four servers. We initially purchased 100 licenses and then another 100. It was simple and straightforward to scale up.

We contacted support for implementing the SSL certificate and for enabling the MFA. The support was good and we were able to resolve our issues. 

The initial setup was simple and straightforward although it will be more difficult for anyone who doesn't have experience. We have around 200 users and deployment took about three days. We have one admin for patching and updating.

Licensing is on an annual basis and quite costly. 

We use this solution heavily and I would definitely recommend it. 

I'd like to rate this solution more highly, but because of the issue with reporting, I rate it eight out of 10. 

We are using it to provide our users with a personalized desktop experience when they're working remotely, especially during the pandemic.

We are using its latest version. We usually deploy it on-prem, but I know that there is a possibility to put it on the cloud.

It is simpler and faster to deploy new versions and updates. It is also easier to make sure that everybody is using a standard image or a standard setup.

One of the most interesting features in the enterprise version is the ability to do some support. There is a feature for remote control and debugging, which is something we didn't have before having Horizon 7 and the enterprise version.

It is safer in terms of viruses and other types of attacks. If a machine ever becomes compromised, you can just destroy it immediately by logging off and having it recomposed.

The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity. For example, if somebody installed the Horizon client on their shared computer, there could be some safety features or safety checks that were implemented in the client itself to make sure that the person using it is not using a compromised machine or something like that.

Its integration with third parties can be improved. Sometimes, there is a lack of integration with third parties. For example, we had issues at some point with Adobe products running in virtualization. I know they have a very hard time running in a virtualized environment and performing correctly. They work, but they're very slow, and they're hard to support.

I have been using this solution for probably close to two years.

The solution is very stable. It is very robust. The most fragile factor is the actual VM or the OS that you run on it. You might have a good virtual desktop solution, but if your VM that is running has an actual bug in it, such as a faulty patch or a problem that has to do more with software, then you're stuck with it anyway. 

Its scalability is very good based on what I have seen so far. It is easy to scale it up or down, and I haven't seen any constraints of any kind.

Usually, at any given time, there are close to a hundred users who are using it. It is used by all departments. We use it everywhere, and it is used extensively. We don't really plan to extend it because it is already fulfilling all of our needs, so we don't need to upscale or downscale it. It is just perfect right now for our needs.

It often depends on who you end up with. I've seen some people who go the extra mile and solve your problems really easily and quickly. If they don't have a solution, they'll make sure that somebody is able to help you. I've also seen the complete opposite at times where you have trouble trying to get follow-ups. It really depends on who's handling your case, and the fact that their support center is in India doesn't always help. I don't know if it's a language barrier or a social barrier or something else, but it's not easy. They are on the better side than the worst, but there is definitely room for improvement.

We were using Horizon 5. Before that, I've used different technologies but not in this environment. I've used a Citrix Metaframe in a different environment and not at this job.

It was very straightforward. It was a lot simpler than previous versions.

It was an in-house job. We were using Horizon 5, so we already had some experience with the product.

For its maintenance, one or two people are enough.

We have definitely got an ROI.

It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break.

If you're currently looking for a solution that's in-house, it's a great solution. If you're looking into something that's more cloud-based, then you should definitely try a successor, which is a Horizon 8 or Horizon Air.

I would rate Horizon 7 an eight out of 10.

We use this solution for delivering virtual desktops and applications.

Currently, we are using version 2006 which has an older model of provisioning and there are some compatibility issues that we are going to solve in the coming months. The latest version is 2103. However, there is not much difference between 2006 and 2103 it is almost the same.

The small differences are in adjunct functionality and regarding the transference relationship between domains. 

The benefits of this solution are that it is modern and it works perfectly well with the rest of the VMware environments we have. Having this vertical integration is what matters to us as an organization and this solution excels in this area. You deploy it and it works without much hassle.

The multimedia playback is not very good and they could improve it by increasing the quality.

In an upcoming release, there could be more integration support for Linux and better Linux user profile management. This is a feature we use in the universities but most other normal businesses will not be interested in Linux. 

I have been using this solution for approximately six years.

95% of the features work without any issues and 5% of them have issues that are normally difficult to pinpoint. However, since these small issues can normally be corrected by support, this solution's stability rating is high.

We have 5,000 users on the system but only 200 of them are using it together at the university. Scalability was not ever an issue.

We have contacted technical support and they have been responsive.

The initial setup is a moderate level of difficulty.

We did the implementation of the solution.

In my organization, we use a lot of VMware solutions for vertical integration and have evaluated other solutions, such as Citrix.

I would have said this solution needs to improve in profile management a couple of years ago because VMware does not have profile management that works out of the box. However, this issue was solved by Microsoft by releasing a solution that works very well with VMware Horizon.

Those who are wanting to implement this solution should consider the Cloud offerings for VMware Horizon. There is a possibility it could cut the time for delivery and it is more scalable. You will not have scalability issues.

I rate VMware Horizon 7 an eight out of ten.

We used this solution for a complaint management and support system. The project was a combination of Horizon 7, VMware, Oracle Database, Apex, and GlassFish. Most of them were deployed on Linux or Windows, and we implemented a center to manage the VMware cluster.

The main software, based on Oracle Database, gave the operator a terminal and different kinds of forms for entering the data that they got from the customers. The virtual machines were based on Horizon 7. We completed this project in 2018, and it is still working.

It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine.

It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people. 

It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7.

In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi.

It is stable. We didn't have any issues.

If you are a small business, and you can easily grow from, let's say, 10 people to maybe 30 or 60 people. You can buy and scale based on your needs.

In terms of the number of users, we have four groups of operators who use this solution. Each group has six to seven users.

Their technical support is good. We faced an issue after deploying the product, and in less than 24 hours, we got a response from VMware. Everything was good.

You need to get trained and have a license to be able to deploy it.

We deployed it on our own. I take care of its maintenance.

Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses.

You should know why you need this solution. Before working with Horizon 7, you should have at least three to six months of experience with VMware and ESXi. You also need to get well trained in Horizon 7. 

I would rate VMware Horizon 7 an eight out of ten. It is a stable and feature-rich solution at a fair price.

Horizon actually has been working well in the current pandemic situation. Originally, we had clients deployed in our infrastructure. Now, once working from home or remote working has been imposed, we deployed a Unified Gateway. It's simply one more component of Horizon, and it allows us to give access over the public IP so that those people at home get the same environment itself as they work from their home without causing any user experience problems. There were no additional licenses required for that job either, which was nice.

I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment. If I can actually host Linux instances as VDIs with the same features as what I get on Windows and have all the key components, like the Composer, database, or the connection services, that would be ideal. Often, ransomware and attacks usually target Windows, therefore, if I'm on Linux, at least I'll have some level of comfort or a buffer against danger.

VMware Horizon was deployed around one and a half years ago in my infrastructure.

We do not have any problems with the stability part of it. It doesn't crash or freeze. It's not buggy and it doesn't have any glitches. It's reliable.

VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward. 

We've had a couple of calls with technical support. They're very good, from what I have experienced. We are quite satisfied with their level of knowledge and responsiveness.

The initial setup is somewhat okay. They're not too complex. There are various components that have to be installed and configured, and therefore a little bit of expertise is required. It's not dead simple. You do need some background.

Ours was a smaller deployment and it's supposed to host around 800 different current virtual instances. Starting from the backend stack to going live, it took approximately two weeks overall.

It is more economical than purchasing each license individually. If you purchase vSphere Enterprise plus vSAN, then vROps, and then Horizon, it's going to be a large cost. If you do this logic, it will be very cheaper, because they did not charge us separately for the vSphere or vSAN or vROps with this. You buy the number of seats irrespective to how much hardware you run on, they will not charge you more. That's the benefit.

We aren't on the latest version of the solution. We're at minus one right now. The final upgrade has not been done due to the pandemic situation.

In our kind of environment, it's just more of a media use case, so we used it and it made sense. If you have variable workloads, not a uniform workload, then it might not go under the licensing for just VDIs, asVDIs specifically cover your operating system instances as well as uniform with the VDI clients. If it is a uniform VDI client, such as all Windows 10 systems for users to log in, like on host environment, or it's all a server farm, etc., for those kinds of environments, Horizon is a no brainer. 

A company should go for it. I'd recommend it. It is a good solution to work with.

Overall, I would rate the solution eight out of ten. For the most part, we've been quite satisfied with the results.

We are continuing to use Horizon 8 for remote work. Our company data, along with customer data, is stored in the private data center. Horizon is used for accessing the data center and data.

If you configure Horizon well and limit access solely through Horizon 8, it enhances security by reducing the entry points for accessing data.

I find the security of Horizon to be most valuable. The Vue protocol, which is VMware BaaS, and the new BaaS codec feature of this protocol are particularly beneficial. The implementation of Instant Clone Technology also provides utility.

It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients. A better in-built multi-factor authentication solution would also be advantageous. While there are ways to achieve this through Microsoft Azure and Google, a more integrated approach within Horizon would be ideal.

We have been working with Horizon 8 for a long time and have continued with each version since its release.

Stability is becoming a bigger issue for many software products these days, not just Horizon 8. Security issues can sometimes arise, which impacts stability.

In terms of scalability, it is not a significant problem, suggesting that Horizon scales effectively.

Our experience with VMware's customer service is limited. I would rate it a six out of ten due to possible transitions and product changes over recent years.

Neutral

We cater to small companies, typically around 50 to 100 users. For these sizes, the setup is manageable and not overly complex. However, implementing a high-level solution for larger companies can be more complicated.

I primarily have experience with Horizon 8, without reference to other specific solutions.

I can recommend Horizon to other users based on its security features and effective management processes.

I'd rate the solution eight out of ten.

We use the solution for deployed applications.

The solution’s stability and pricing could be improved.

I have been using VMware Horizon View for one and a half years.

The product is stable.

It will be difficult to manage or to scale if the deployment is complex.

We have the product countrywide.

We always use the tech support and health check. Everything is excellent.

The initial setup is complex. Depending on the project, it can take one year, one and a half year to deploy. We have to take a lot of things in the configuration.

We do the deployment in-house. We too have many vendors onboard like Dell.

VMware Horizon has been changing a lot in the past years. It is a good option. The company should adopt more technology as it went on cloud.

Overall, I rate the solution an eight out of ten.

We use VMware Horizon View for remote accessibility of all the legacy apps.

VMware Horizon View is an easy-to-use solution. VMware Horizon View allows us to access and manage any type of client.

The solution’s stability and initial setup could be improved.

I have been using VMware Horizon View for four years.

I rate VMware Horizon View a nine out of ten for stability.

VMware Horizon View is a scalable solution. Around 800 users regularly use the solution in our organization.

VMware Horizon View's technical support is fairly good.

Neutral

We previously used Citrix. We switched to VMware Horizon View because it offered better features.

VMware Horizon View's initial setup is complex and takes several days.

I would recommend an integrator to install VMware Horizon View.

We have seen a return on investment with VMware Horizon View.

VMware Horizon View's licensing cost is not expensive.

You must understand your users before deploying VMware Horizon View.

Overall, I rate VMware Horizon View an eight out of ten.

We use VMware Horizon to provide remote access for remote users.

VMware Horizon's initial setup is fairly complex.

I have been using VMware Horizon for three years.

I rate VMware Horizon a nine out of ten for stability.

VMware Horizon is a scalable solution. Around 800 users use the solution in our organization, and we have plans to increase the usage.

I am not happy with VMware Horizon's technical support.

We previously used Citrix. We switched to VMware Horizon because it is a more efficient solution.

VMware Horizon's deployment takes a few days. We implemented the solution through a consultant or integrator.

We pay a monthly licensing fee for VMware Horizon. The solution is reasonably priced, but it could always be cheaper.

Overall, rate VMware Horizon a nine out of ten.

I use VMware Horizon for a variety of workforce, both internal and external.

The solution is easier to deploy and maintain on any Windows desktop, making it simpler to manage. It provides a robust infrastructure.

The most valuable feature is the instant clones, the integration with ESXi, and the center servers are the standout features.

There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM). So, it's important to integrate all these infrastructure elements into one window.

I have been using this solution for six years. We used version 7, now we are using VMware Horizon 8. 

I would rate the stability a nine out of ten. 

It is easy to scale. I would rate the scalability a ten out of ten.

The complexity of the initial setup was acceptable. 

There is a big return of investment. Because I implemented it in a university, and they mentioned that the administration of lab PCs became much more efficient. Tasks that used to take a month now take less than a week, so it's a significant return on investment.

Overall, I would rate the solution a nine out of ten. I recommend choosing the best implementation company because sometimes clients aren't happy with Horizon due to poor implementation. I've seen this happen often. So, selecting a company with a lot of experience and successful implementations is essential. Sometimes, users get frustrated not with the product itself but with the way it's implemented.